Intermec 3240 User Manual
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Intermec 条码打印机免费服务热线:400-1166-021
User's Manual
P/N 063015-003
3240 Bar Code Label Printer

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Summary of Contents for Intermec 3240

  • Page 1 Intermec 条码打印机免费服务热线:400-1166-021 User’s Manual P/N 063015-003 3240 Bar Code Label Printer...
  • Page 2 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
  • Page 3 Manual Change Record This page records the changes to this manual, which was originally released as version 001. Version Date Description of Change 10/96 These two addenda were added: * Self-strip addendum Part No. 064196-001 * Top of form addendum Part No. 064522-001 Other minor corrections and changes were made throughout the manual.
  • Page 5: Table Of Contents

    Getting Started Unpacking the 3240 Printer 1-3 Checking the Order for Completeness 1-4 Reporting Damage or Defects 1-4 Getting to Know Your 3240 Printer 1-5 Preparing the Printer for Installation 1-7 Plugging In the Printer 1-7 Opening the Printer 1-8...
  • Page 6 Loading Media for Self-Strip Printing 2-8 Loading Thermal Transfer Ribbon 2-11 Setting the Media Sensitivity Number 2-13 Setting the Media Sensitivity Number for Intermec Media and Ribbon 2-14 Setting the Media Sensitivity Number for Other Media and Ribbon 2-15 Communicating With the Printer 2-17...
  • Page 7 Setting the Number of Dot Increments 5-14 Adjusting the Label Rest Point 5-15 Setting Emulation Mode 5-17 Replacing an 86XX, 4100, or 3400 Printer With a 3240 Printer 5-19 Differences Between 86XX Printers and 86XX Emulation 5-19 No BEL Status Response 5-19...
  • Page 8 3240 Bar Code Label Printer Users Manual Differences Between the 3240 Printer and the 4100 Printer 5-23 DIP Switches 5-23 Communications 5-23 Entering Test and Service Mode 5-23 No Cutter 5-23 Front Panel 5-24 RAM Differences 5-24 Differences Between the 3400 Printer and the 3240 Printer 5-24...
  • Page 9 Contents Glossary Index...
  • Page 11: Before You Begin

    Warranty Information To receive a copy of the standard warranty provision for this product, contact your local Intermec sales organization. In the U.S. call 1-800-755-5505, and in Canada call 1-800-688-7043. Otherwise, refer to the Worldwide Sales & Service list that came with this manual for the address and telephone number of your Intermec sales organization.
  • Page 12: Warnings And Cautions

    3240 Bar Code Label Printer Users Manual Warnings and Cautions The warnings and cautions in this manual use the following format. Warning A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
  • Page 13: About This Manual

    It also tells you how to control print quality. *Advanced procedures Chapter 5, “Performing Advanced Procedures.” Tells you how to perform advanced procedures on the 3240 printer such as decreasing processing time. Printer specifications Appendix A, “Printer Reference.” Contains operating specifications, extended character sets, and reference tables.
  • Page 14 Refer to the glossary for a complete list of terms. Terms “Printer” or “3240” refer to the 3240 bar code label printer. “Media” is the label stock on which the printer prints labels. “Host” refers to a personal computer or other computer that communicates with the printer.
  • Page 15 066396 IPL Programming Reference Manual by Roger C. Palmer 051241 The Bar Code Book 063257 3240 Bar Code Label Printer Getting Started Guide 9154 Multi-Drop Line Controller System Manual 048517 9161B Installation Manual 049572 054292 9180 Network Controller User’s Manual RF System User’s Manual...
  • Page 17: Getting Started

    Getting Started...
  • Page 19: Unpacking The 3240 Printer

    Getting Started This chapter introduces the 3240 printer and explains how to get your new printer up and running for the first time. Unpacking the 3240 Printer Remove the accessories, packing material, and the printer from the shipping container. Set the printer on a clean, stable, flat surface and remove the packing material.
  • Page 20: Checking The Order For Completeness

    *  Media roll (a 50-foot direct thermal media roll) Reporting Damage or Defects Intermec thoroughly tests and inspects your 3240 before shipping it from the factory. If you receive any items damaged, please take the following steps to correct the problem.
  • Page 21: Getting To Know Your 3240 Printer

    Printer,” for more information. * Precision Print technology that produces high registration labels. See Chapter 4, “Troubleshooting,” for more information. * Minimal supervision and maintenance. Use the following figures to familiarize yourself with the 3240 printer. Front View Media window...
  • Page 22 DIP switches Optional I/O board port Serial communications port ON/OFF switch AC power cord receptacle Fanfold media access slot 3240U.003 Several options are available for use with the 3240 printer. See Appendix A, “Printer Reference,” for complete descriptions of these options.
  • Page 23: Preparing The Printer For Installation

    * print a configuration test label. Plugging In the Printer The back of the 3240 printer contains the AC power cord receptacle, the serial communications port, the (I/O) switch, and two banks of DIP switches. To plug in the printer 1.
  • Page 24: Opening The Printer

    3240 Bar Code Label Printer Users Manual 4. Plug the other end of the power cord into a grounded wall outlet or surge protector. 5. Set the ON/OFF switch to the on (|) position. The Power On LED lights, the Empty/Pause LED flashes, and the printer (platen roller) advances.
  • Page 25: Loading A Roll Of Media

    As the 3240 prints individual labels, you can remove them from the roll by pulling them down across the tear bar. Use the small roll of media that came with the printer to perform this procedure.
  • Page 26 3240 Bar Code Label Printer Users Manual Loading Media Into the 3240 Printer Lateral Upper Media printhead Head lift media guide brake adjust Printhead Media lever support Media Media roll Media Supply roll backing post Supply roll retainer Tear 3240U.006...
  • Page 27 Getting Started 15. If you are loading continuous media or mark label stock, use PrintSet, your third-party software or the printer command set to tell the printer what kind of media you are using. 16. Press Feed/Pause to advance several inches of media through the printer and out the label opening in the front cover.
  • Page 28: Printing The Hardware Configuration Test Label

    Now that you have loaded media in the printer, you are ready to print the hardware configuration test label. Use this label for reference when installing your 3240 printer and for verifying proper printer operation. To print the hardware configuration test label 1.
  • Page 29: What The Hardware Configuration Test Label Tells You

    Chapter 4, “Troubleshooting,” for help. Connecting the Printer to Your System You can connect your 3240 printer to a PC, a local area network, an AS/400 (or other midrange), or a mainframe. This section tells you how to connect your printer to any of these systems.
  • Page 30: Connecting The 3240 To A Pc

    3240 Bar Code Label Printer Users Manual Connecting the 3240 to a PC You can connect the 3240 to either a serial port or parallel port (if you have the option installed) on your PC. You must provide the correct cables for connecting the printer.
  • Page 31: Connecting The Printer To A Pc Parallel Port

    If you did not have the parallel interface installed at the factory, you can install the field installable option (Intermec Part No. 056830) in the optional I/O board port of your printer. You can purchase a parallel cable from Intermec (Part No. 051211) or from your local computer store.
  • Page 32: Connecting The 3240 To An As/400

    3240 Bar Code Label Printer Users Manual Connecting the 3240 to an AS/400 To connect a 3240 printer directly to an AS/400 or midrange system, you need: * a twinax adapter card. * a twinaxial cable equivalent to IBM part number 7362267 or 7362062.
  • Page 33: Configuring The Serial Port

    Getting Started Configuring the Serial Port You need to configure the serial port of the 3240 printer to match the configuration of your PC or network controlling device. If the printer’s default settings do not match, use the DIP switch settings table to configure the serial port.
  • Page 34 3240 Bar Code Label Printer Users Manual DIP Switch Settings Bottom Bank Switch Number Top Bank Switch Number O = OFF O = OFF 1 = ON 1 = ON Baud Rate Selection Multi-Drop Address Selection **** 19,200 ****1 9,600...
  • Page 35 3240U.008...
  • Page 36: Verifying Printer Communications With Your System

    Getting Started Verifying Printer Communications With Your System After connecting the printer to your system, you need to test communications. The easiest way to test communications is to set the printer to Data Line Print mode, which is part of Test and Service mode, and send a character string down from your system.
  • Page 38: Operating The Printer

    Operating the Printer...
  • Page 40: Learning How To Operate The Printer

    Explains different methods for transferring information from the host to the printer and from the printer to the host. Understanding the Front Panel On the front panel of the 3240 printer, you will find one button and three light emitting diodes (LEDs). Power...
  • Page 41: Using The Front Panel Leds

    3240 Bar Code Label Printer Users Manualcode39 Using the Front Panel LEDs You use the front panel LEDs to monitor the status of the printer: State Indication Power Power off Power Green LED Power on Orange LED Alert Printing or idle...
  • Page 42: Using The Feed/Pause Button

    Printer Using the Feed/Pause Button The Feed/Pause button, located on the front panel of the 3240 printer, performs several functions depending on the mode of the printer. The Printer Is You Want To What to Do Idle Feed out one label or a...
  • Page 43: Loading Media Into The Printer

    3240 Bar Code Label Printer Users Manualcode39 Loading Media Into the Printer You can load media into the 3240 printer in three different ways: *  Fanfold printing *  Self-strip printing with roll media *  Straight-through printing with roll media (see Chapter 1) You can load media with the printer power turned on or off.
  • Page 44 code39Operating the Printer Loading Fanfold Media for Straight Through Printing Media brake Head lift lever Edge guide Media access slot Lateral printhead knob Lower media Guide guide plate Fanfold Supply roll media post Supply roll retainer 3240U.017 10. Slide the supply roll retainer up to the edge of the fanfold media and turn the supply roll retainer clockwise until it locks firmly in place.
  • Page 45: Loading Media For Self-Strip Printing

    3240 Bar Code Label Printer Users Manualcode39 Loading Media for Self-Strip Printing Use self-strip printing in applications where you want to apply labels to a surface immediately. After printing a label, the printer prints out the label with the backing removed. The rewinder hub collects the backing after passing over the self-strip assist roller.
  • Page 46 code39Operating the Printer Loading Media for Self-Strip Printing Media Brake Lateral printhead Media knob suppor Head lift lever Supply roll retainer Media roll Supply roll post Upper media Media guide liner Lower media guide Media Rewinder access door Tear Self- strip Rewinder assist...
  • Page 47 3240 Bar Code Label Printer Users Manualcode39 17. Press Feed/Pause to advance a label through the printer. Remove the exposed label from the front of the printer. 18. Unscrew the edge guide and slide it inward until it just touches the edge of the media.
  • Page 48: Loading Thermal Transfer Ribbon

    code39Operating the Printer Loading Thermal Transfer Ribbon If you plan to use thermal transfer media, you must install a thermal transfer ribbon (TTR) to print in thermal transfer mode. Note: Save the plastic bag that your ribbon comes in. Attached to the ribbon bag is a small label with a three-digit sensitivity number printed on it.
  • Page 49 3240 Bar Code Label Printer Users Manualcode39 Loading Thermal Transfer Ribbon Empty ribbon core Thermal transfer ribbon (The thermal transfer ribbon is adhered to the empty ribbon hub with an adhesive strip on the leader edge.) Ribbon supply Upper media...
  • Page 50: Setting The Media Sensitivity Number

    Use this three-digit number to optimize print quality and print speed on the 3240 printer. You can only achieve the best print quality on the 3240 printer by using Intermec ribbon and media products. The 3240 default setting for direct thermal media sensitivity is 420. For thermal transfer media, the default setting is 567.
  • Page 51: Setting The Media Sensitivity Number For Intermec Media And Ribbon

    3240 Bar Code Label Printer Users Manualcode39 Setting the Media Sensitivity Number for Intermec Media and Ribbon The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk (*) in place of one of the digits. To optimize the sensitivity number for thermal transfer media, you combine the digits as in this example.
  • Page 52: Setting The Media Sensitivity Number For Other Media And Ribbon

    Setting the Media Sensitivity Number for Other Media and Ribbon If you are not using Intermec media and ribbon, or you misplaced your packaging with the three-digit sensitivity number label on it, you can set the approximate sensitivity rating. The first column of the Direct Thermal and Thermal Transfer Media and ribbon tables list the approximate sensitivity settings.
  • Page 53 3240 Bar Code Label Printer Users Manualcode39 Thermal Transfer Media and Ribbon Sensitivity Settings Sensitivity Direct Thermal Media *Approximate Sensitivity Ratings Setting European Uncoated/Standard 800 Series High Sensitivity (Paper) Duratran TTR Polyimide (Valeron)/Premium 600 Series Medium Sensitivity (Plastic) European Polyethelene/Premium...
  • Page 54: Communicating With The Printer

    You are now ready to print labels by downloading data from the host to the 3240 printer. Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral device, such as the 3240 printer.
  • Page 55: Printing A Test Label

    If you select to print a bar code, you can choose a symbology in the Select Symbologies list box. 5. Click on the Print button. Your 3240 printer prints out a test label. For example, if you chose to print a bar code with the Code 39 symbology,...
  • Page 56: Using A Different Platform Than A Pc

    *  The 3240 is an ASCII printer. *  You must configure the 3240 printer to match the settings of your platform to ensure proper communications. *  You must download data correctly structured for the commands. Refer to the IPL Programming Reference Manual for more information.
  • Page 58: Maintaining The Printer

    *1233* FG 9pt Italic Maintaining the Printer...
  • Page 60: Inspecting The Printer

    This chapter contains cleaning procedures and a schedule detailing how often to perform maintenance procedures. Even though the design of the 3240 printer enables it to withstand harsh environments, you must clean it on a regular basis to keep it running at its highest performance level.
  • Page 61: Maintenance Schedule

    3240 Bar Code Label Printer Users Manual *1233* FG 9pt Italic Maintenance Schedule Clean your printer regularly to maintain the quality of your labels and extend the life of your printer. This table contains suggestions for cleaning the printer. Use the illustration to locate the parts you need to clean.
  • Page 62 Maintaining the Printer *1233* FG 9pt Italic Locating the Printer Parts You Need to Maintain TTR assist roller Supply roll post Label taken sensor Supply roll retainer Upper media guide Lower media guide Labe Pinch Printhead Drive sensor roller roller Self-strip Tear bar assist roller...
  • Page 63: Cleaning The Printhead

    3240 Bar Code Label Printer Users Manual *1233* FG 9pt Italic Cleaning the Printhead In order for the printhead to provide good print quality, it must maintain close contact with the media. Therefore, cleaning media debris from the printhead is very important.
  • Page 64: Cleaning The Printer Covers

    3240U.031 Cleaning the Printer Covers Clean the 3240 printer covers with a general purpose cleaner (soapy water/mild detergent). Do not use abrasive cleansers or solvents. Be sure to clean the transparent panel on the media cover so that the media supply inside...
  • Page 65: Cleaning The Rollers And The Tear Bar

    3240 Bar Code Label Printer Users Manual *1233* FG 9pt Italic Cleaning the Rollers and the Tear Bar Cleaning the rollers and the tear bar preserves print quality by ensuring close contact between the media and the printhead. To clean the rollers and tear bar 1.
  • Page 66 Maintaining the Printer *1233* FG 9pt Italic Cleaning the Rollers and Tear Bar Supply roll roller TTR assist roller Head lift lever Drive rolle 3240U.032 Tear...
  • Page 67: Cleaning The Media Guides And Media Path

    3240 Bar Code Label Printer Users Manual *1233* FG 9pt Italic Cleaning the Media Guides and Media Path You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead.
  • Page 68 Maintaining the Printer *1233* FG 9pt Italic Cleaning the Media Path and Media Guides Upper media guide Lower media guide 3240U.033 Media path 3-11...
  • Page 69: Cleaning The Label Sensors

    *1233* FG 9pt Italic Cleaning the Label Sensors There are two label sensors on the 3240 printer that require regular cleaning: the label taken sensor and the label gap sensor. To clean the label sensors 1. Turn the ON/OFF switch to the off position and remove the power cord.
  • Page 70 Maintaining the Printer *1233* FG 9pt Italic Cleaning the Label Sensors Label taken sensor Cotton swab Drive roller Upper media guide Cleaning (underside) brush Label gap sensor Lower media guide 3240U.037 3-13...
  • Page 71 *1233* FG 9pt Italic...
  • Page 72: Troubleshooting

    *1233* Troubleshooting...
  • Page 73 *1233*...
  • Page 74: Troubleshooting Checklist

    If you receive an error message, refer to the IPL Programming Reference Manual for a complete list of error messages and their solutions. If the problem persists, contact your Intermec customer service representative. In the U.S. call 1-800-755-5505, and in Canada call 1-800-688-7043. If you are an international customer, contact your local Intermec representative.
  • Page 75 3240 Bar Code Label Printer Users Manual *1233* Printer Operation Problems (continued) You have set the printer for Use PrintSet to check the configuration continuous label stock. settings. If the settings are incorrect, use PrintSet to change the settings. Printer slows down.
  • Page 76: Print Quality Problems

    Dirty media path or rollers. Clean the media path. For help, see “Cleaning the Media Guides and Media Path,” in Chapter Use only Intermec label and ribbon stock to Poor quality label or ribbon stock. ensure superior print quality and product performance.
  • Page 77: Print Quality Problems

    3240 Bar Code Label Printer Users Manual *1233* Print Quality Problems (continued) *Symptom Possible Causes Solution Labels not stopping You have set the printer for Set the printer to thermal transfer or direct at right point continuous label stock. thermal label stock. See “Loading a Roll of (continued).
  • Page 78: Communications Problems

    Troubleshooting *1233* Print Quality Problems (continued) *Symptom Possible Causes Solution The printer skips labels The label gap sensor is not in the Properly position the label gap sensor. For randomly or sends an correct position. help, see “Accurately Detecting the Start of intermittent error.
  • Page 79: Preventing Data Loss

    Several problems can cause data loss or communication problems on the 3240 printer. Data loss can result in printing errors or missing field data. The 3240 printer is a serial ASCII device. It communicates with the host through an ASCII serial communications I/O port. Hardware handshaking involves the use of a hardware wire.
  • Page 80: Selecting The Correct Media

    Maintaining Print Quality Intermec designed and configured the 3240 printer to provide the best possible print quality for both direct thermal and thermal transfer media. However, there are many factors that you need to take into account before you can achieve maximum print quality for your own application.
  • Page 82: Setting The Print Speed

    Selecting the Correct Media Sensitivity Number Intermec prints a three-digit sensitivity number on each roll or box to specify a heating schedule optimized for print speed and print history. Each print element on the 3240 printer heats individually and various types of media require different temperatures.
  • Page 83: Adjusting The Print Darkness

    Troubleshooting *1233* Adjusting the Print Darkness Use the darkness adjust control in combination with the Print Darkness adjustment in PrintSet to fine-tune the darkness of print on your labels. The fine adjustments compensate for variations in the media (“lot to lot”), the printhead, or the printer.
  • Page 84: Adjusting The Printer For Self-Strip Printing

    *1233* Adjusting the Printer for Self-Strip Printing If your 3240 printer is continuing to print labels even when there is a label waiting for removal at the tear bar, you may need to adjust the label taken sensor. The label taken sensor detects whether there is a label present at the tear bar.
  • Page 85: Using Precision Print Technology To Print High Registration Labels

    Using Precision Print Technology to Print High Registration Labels The 3240 printer uses Precision Print technology to perform high registration printing. High registration printing means that the printer tracks the movement of media and automatically adjusts to ensure accurate horizontal (top of form) placement of an image on the label.
  • Page 86 3240 Bar Code Label Printer Users Manual *1233* Adjusting the Lateral Printhead Knob Front view Printhead Lateral printhead knob Front view Printhead Lateral printhead knob 3240U.036 4-14...
  • Page 87: Accurately Detecting The Start Of A Label

    You can adjust the label gap sensor from 0 to 1.0 inch from the inner edge of the printer. Note: Intermec sets the label gap sensor to 0.5 inch from the inner edge of the printer at the factory. You should be able to leave it in this position for most labels wider than 1.0 inch.
  • Page 88 3240 Bar Code Label Printer Users Manual *1233* Adjusting the Label Gap Sensor Label Label gap sensor knob sensor Lower media Label guide radius Position label gap sensor indicator in the middle of Label the label sensor Edge guide Lower media...
  • Page 89: Correcting Uneven Print Quality

    Troubleshooting *1233* Correcting Uneven Print Quality You may experience problems in print quality (ribbon wrinkling or light print on one side of your label) if the printhead is not making even contact with the label stock. This condition can happen with any size label stock, but is most common when using narrow label stock (1 inch or less).
  • Page 90 3240 Bar Code Label Printer Users Manual *1233* 2. To compensate for uneven print quality, turn the bias adjust screw as shown. Adjusting the bias adjust causes the printhead to rest evenly on the drive roller and results in even print quality.
  • Page 91: Fine-Tuning The Top Of Form Position

    Troubleshooting *1233* Fine-Tuning the Top of Form Position If your label format prints too close to the front or back edge of the label, you can fine-tune the position with the top of form (TOF) switch. The TOF switch controls the position of the format forward or backward along the length of the label.
  • Page 92 3240 Bar Code Label Printer Users Manual *1233* To move a label format backward with the TOF switch Note: You will see the new format position on the second label you print after pressing the TOF switch. You notice that your format is printing toward the from part of the label.
  • Page 93 Troubleshooting *1233* To move a label format forward with the TOF switch You notice that your format is printing toward the back part of the label. Label direction from printer 3240M.026 1. Remove the media cover. Note: Do not raise the printhead while adjusting the TOF Position. 2.
  • Page 94 *1233*...
  • Page 95: Performing Advanced Procedures

    code39 QXJJHW helconital Performing Advanced Procedures...
  • Page 96 code39 QXJJHW helconital...
  • Page 97: Using The Printer Memory Efficiently

    Be careful of how you use your printer memory. The 3240 printer uses static RAM for storing tables, pages, formats, fonts, and user-defined characters (UDCs). For a printer with 128K of static RAM installed, the default amount allocated for storage RAM is 60K.
  • Page 98: Making The Most Of Your Ram

    *  Delete any unneeded user-defined fonts, graphics, pages, or formats. For help, see the PrintSet software or the IPL Programming Reference Manual. *  Purchase additional memory. Please contact your Intermec representative for information on purchasing additional memory for the 3240 printer.
  • Page 99: Maximizing Throughput

    The 3240 printer begins imaging the label when it receives the command to select a format. Since the 3240 printer starts imaging the label so early, the chance that the imaging process will be unable to keep up with the print speed decreases and throughput improves.
  • Page 100: How The Image Bands Command Works

    3240 Bar Code Label Printer Users Manual *1233* FG 8pt Italic How the Image Bands Command Works The image bands command controls the amount of memory allotted to the imaging process. When you increase the image band adjustment to a higher number, you add more buffers to the imaging memory.
  • Page 101: Reimaging Modified Fields

    Performing Advanced Procedures Reimaging Modified Fields You can now choose to reimage only the fields in a label format that you modify instead of reimaging the entire label format. If you are updating data in only a few simple fields, it may be faster to use the modified field reimaging command.
  • Page 102: Using Test And Service Mode

    FG 8pt Italic Using Test and Service Mode Use Test and Service mode on the 3240 printer to print test labels and provide printer hardware diagnostic information to the host. Note: For all Test and Service tests, pressing the Feed/Pause button pauses the current test.
  • Page 103 Performing Advanced Procedures Test and Service Mode DIP Switch Settings Bottom Bank Top Bank O = OFF 1 = ON TESTS Test Prints Configurations Hardware* Software *O O Test Labels Print Quality Pitch Page *1 O ***** Single Page **** All Pages Format ****N N...
  • Page 105: Printing Test Labels

    *1233* FG 8pt Italic Printing Test Labels The 3240 printer can print a variety of test print labels that provide you with information about the printer’s configuration and about the quality of the printing. To print out a test label 1.
  • Page 106: Performing Selective Transfer

    Using the Selective Transfer command, you can download the following label design attributes from one 3240 printer to another: *  Any specified page or all pages *  Any specified format or all formats * ...
  • Page 107: Using Memory Reset

    FG 8pt Italic Using Memory Reset Use memory reset if you want to return the 3240 printer to its default configuration or if you need to increase the amount of memory available in your printer. You can also use memory reset to clear pages and formats, user- defined characters and fonts, configurations, tables, or all of these parameters.
  • Page 108: Changing Configuration Commands In Test And Service Mode

    Performing Advanced Procedures Changing Configuration Commands in Test and Service Mode Test and Service mode also provides you with an alternative way to change configuration commands besides sending configuration commands down from the host. You can change the following configuration commands by setting the Test and Service mode DIP switches: *...
  • Page 109: Setting The Number Of Dot Increments

    3240 Bar Code Label Printer Users Manual *1233* FG 8pt Italic Setting the Number of Dot Increments You can move the label rest point and X forms adjust configuration commands forward or backward by setting the printer DIP switches. Use the top bank of DIP switches to determine whether the movement is forward or backward.
  • Page 110: Adjusting The Label Rest Point

    Performing Advanced Procedures To set the number of dot increments 1. In the top bank, turn the appropriate switches on or off for forward or backward movement. See the Configuration DIP Switch Settings table on page 5-13 for the appropriate DIP switch settings. 2.
  • Page 111 3240 Bar Code Label Printer Users Manual *1233* FG 8pt Italic To adjust the label rest point 1. Turn the printer ON/OFF switch to the off position. 2. Press and hold the Feed/Pause button while turning on the printer. The printer prints out a hardware configuration label and then enters Data Line Print mode.
  • Page 112: Setting Emulation Mode

    Performing Advanced Procedures Setting Emulation Mode If you are replacing an Intermec 8636 or 8646 printer with a 3240 printer, you can keep your existing network, hardware, software, and label formats by using Emulation mode. The labels your 3240 printer produces will look just like the ones that your 86XX printer prints.
  • Page 113 10 mil (0.01 inch) drag and 15 mil (0.015 inch) picket bar codes. *Advanced 5 mil The printer uses the 3240 command set and prints in multiples of 5 mil (0.005 inch) drag and 5 mil (0.005 inch) picket bar codes.
  • Page 114: Differences Between 86Xx Printers And 86Xx Emulation

    Printer The 3240 printer provides compatibility with the 3400 printer, the 4100 printer, and the earlier 8636 and 8646 bar code printers. The 3240 printer operates in Advanced mode or 86XX Emulation mode. The two modes have three operational subset modes: Print mode (contains configuration commands), Program mode, and Test and Service mode.
  • Page 115 5-19...
  • Page 116: Prints Erroneous Labels

    *1233* FG 8pt Italic Even though the 3240 printer does not send the BEL status response back to the host, it still generates the internal error code like the 86XX printer. The user can use the same command to ask the printer to transmit its latest error code to the host.
  • Page 117 Performing Advanced Procedures The following table lists the protocol characters that you may redefine and which protocols they affect. Character Protocols Affected SELECT IN POL Mode D, Multi-Drop POLL IN POL Mode D, Multi-Drop RES IN Multi-Drop POL Mode D, REQ IN Multi-Drop POL Mode D,...
  • Page 118: Added Auto-Transmit 3 And Si Configuration Commands

    180 degrees, in a page. * Printhead size command. * 8100 protocol and command set. * Mandatory data fields. The 3240 printer prints a label even if data is missing from mandatory data fields. * Prompting mode. 5-22...
  • Page 119: Differences Between The 3240 Printer And The 4100 Printer

    Communications The 3240 printer does not support baud rates below 1200 baud. It does not allow selection of number of stop bits. It uses one stop bit. The 3240 printer does not support mark and space parity. Entering Test and Service Mode With the 4100 printer, you enter Test and Service mode by setting the appropriate DIP switch and turning on the printer.
  • Page 120: Front Panel

    Printhead Size The 3400 printhead has 832 elements (dots) for a total of 4.16 inches. The 3240 printhead has 1024 elements for a total of 2.52 inches. The 3400 printers have printhead elements (dots) that are 0.125 mm in size, for a total of 203 dots per inch (dpi).
  • Page 121: Fonts

    The 3240 does not double the dimensions of human-readable characters. The resident fonts are the same size in both the 3240 and the 3400 printers. The only difference is that the characters print much more clearly on the 3240 printer.
  • Page 122 *1233* FG 8pt Italic...
  • Page 123: Printer Reference

    Printer Reference...
  • Page 125: 3240 Printer Specifications

    100, 115, or 230 VAC  10% Frequency 47-63 Hz Printing Method The 3240 printer is capable of direct thermal (DT) printing, or thermal transfer (TTR) printing using a thermal transfer ribbon. Printing Speed Maximum 4 inches per second (101.6 mm per second) *Minimum 2 inches per second (50.8 mm per second)
  • Page 126: Media Specifications

    3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic Media Specifications 3240U.083 Minimum Maximum Number Description Label width 0.5 inch (13 mm) 2.7 inches (69 mm) Backing width 0.5 inch (13 mm) 2.8 inches (71 mm) Gap between labels 0.10 inch (2.5 mm)
  • Page 127: Ribbon Specifications

    Fonts and Graphics There are 21 resident bitmap scalable fonts (including OCR A and B) and three outline fonts available on the 3240 printer. Font ID 3 through 6 and 8 through 19 can be used to download user-defined fonts.
  • Page 128: Factory Default Settings

    FG 8pt Italic Factory Default Settings The following table lists the factory default settings for the 3240 printer. Use PrintSet to set these parameters. The printer’s serial port defaults, which are set using the rear panel DIP switches, are described in Chapter 2, “Operating the Printer.”...
  • Page 129: Communications Protocol Characters

    Printer Reference FG 9pt Italic FG 8pt Italic Communications Protocol Characters Polling Protocol Characters Standard Mode D Multi-Drop XON/XOFF Select in Poll in Reset in Request for Acknowledgement in Start of Message in End of Message in Acknowledgement in Negative Acknowledgement in Data Line Escape in XON in XOFF in...
  • Page 130: Configuration Parameters Upload

    3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic Configuration Parameters Upload Upload configuration parameters to the printer in the form of configuration commands. The commands are concatenated into one command string within a message. Listed below is the order in which the commands are transmitted and the number of bytes in each command.
  • Page 131: Printer Functional Boundaries

    Format Boundaries The following table contains the functional boundaries for 3240 label formats. If you find that you have trouble managing the printer memory, you may want to restructure your formats or purchase additional memory.
  • Page 132 Magnification 2.5 inches square User-Defined Character Size User-Defined Character Width Magnification User-Defined Characters User-Defined Font Sets Communications Boundaries The following table contains the communications boundaries for the 3240 printer. Parameter Functional Limit Message Delay 9999 milliseconds Intercharacter Delay 9999 milliseconds...
  • Page 133: Printer Options

    Printer Reference FG 9pt Italic FG 8pt Italic Printer Options This page contains a list of all the options you can use with the 3240 printer along with a brief description. Consult your Intermec representative to order any option. Memory Expansion The memory expansion option replaces the 128K of SRAM with 512K of SRAM to hold more formats, fonts, or bitmap graphics.
  • Page 134: Centronics Parallel Interface

    FG 8pt Italic Centronics Parallel Interface Intermec does not provide a cable for use with the parallel interface. You can either buy one from your local computer store or use the following information to make your own interface cable. The parallel interface only allows one-way communications with the printer.
  • Page 135: Bar Code Symbologies

    Bar Code Symbologies Most of the following information has been taken out of The Bar Code Book by Roger C. Palmer (Intermec Part No. 051241). The 3240 printer can print a bar code on a label in any of the following symbologies:...
  • Page 136 Modulus 43 check character, and reserves some character combinations for special usage. A bar code developed by Intermec for Computer Identics that encodes the ten digits 0 Interleaved 2 of 5 through 9. The name Interleaved 2 of 5 is derived from the method used to encode two characters.
  • Page 137 Printer Reference FG 9pt Italic FG 8pt Italic Bar Code Symbologies (continued) *Bar Code Description Maxicode Maxicode is a fixed-size symbology where height and width magnification is ignored. This symbology is made up of offset rows of hexagonal elements arranged around a bull’s-eye finder pattern.
  • Page 138: International Character Sets

    3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic International Character Sets The following tables show which hex codes to download for international characters not available in the U.S. character set. To use the tables, find the hex code for the U.S.
  • Page 139: Ibm Translation Character Table

    Printer Reference FG 9pt Italic FG 8pt Italic 86XX Character Table This table shows the hex codes for the character sets that print if your printer is running under 86XX Emulation mode. 7B7C U.S. ASCII U.K. ASCII Germany France Norway/Denmark Sweden/Finland Spain Switzerland...
  • Page 140: Code Page 850 Character Table

    3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic Code Page 850 Character Table ♣ **♥ o  00 01 ▲ ****** 14 15 **1D "  % & ***** ****** 23 24 < > *************...
  • Page 141 3240U.081 A-18 ...
  • Page 142: Extended Character Sets

    Printer Reference FG 9pt Italic FG 8pt Italic Extended Character Sets Each internal font in the 3240 has a different character set associated with it as shown in the following tables. The hex codes accompany each character. Characters in Fonts c0...
  • Page 143 A-19...
  • Page 144 3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic Characters in Font c7 5 x 7 Standard *************** 刎 ? 谹 谺 谻 谼 谽 谾 *************** 1? 11 *************** 2? 21 *************** 3? 31 ***************...
  • Page 145 Printer Reference FG 9pt Italic FG 8pt Italic 8 point Characters in Fonts 12 point 20 point Swiss Mono 721 standard outline font Swiss Mono 721 bold outline font Dutch Roman 801 proportional outline font c30-c41 monospace fonts (6 point to 36 point) 刎...
  • Page 146 A-21...
  • Page 147 3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic Characters in Font c23 OCR A 谹 谺 谻 谼 谽 谽 刎 3240U.069 A-22...
  • Page 148 Printer Reference FG 9pt Italic FG 8pt Italic c24 OCR B Size 2 Characters in Font 刎 谹 谺 谻 谼 谽 谽 3240U.070 A-23...
  • Page 149: Dip Switch Settings

    3240 Bar Code Label Printer Users Manual DIP Switch Settings Bottom Bank Switch Number Top Bank Switch Number O = OFF O = OFF 1 = ON 1 = ON Baud Rate Selection Multi-Drop Address Selection **** 19,200 ****1 9,600...
  • Page 150 3240U.008...
  • Page 151: Full Ascii Chart

    1XJ)RQW **HelvC Printer Reference Full ASCII Chart FULL ASCII Binary Char Binary Char Control Character Definitions 00000000 01000000 Null, or all zeros 01000001 Start of Heading 00000001 01000010 Start of Text 00000010 01000011 End of Text 00000011 01000100 End of Transmission 00000100 01000101 Enquiry...
  • Page 152 A-25...
  • Page 154: Cabling And Communications

    Cabling and Communications...
  • Page 156: Communications Reference

    Use the following information on interfaces and protocols to integrate your 3240 printer into a data collection network. Host Requirements The 3240 printer has the following hardware and software requirements: *  The host computer must use the American Standard Code for Information Exchange (ASCII) for data communications.
  • Page 157: Communications Protocols

    Communications protocols are important because they determine the transmission standards for communications between the printer and the host. The 3240 and the host must use the same protocol and parameters to communicate properly. The 3240 printer supports the flow control and block transfer protocols described in the next sections.
  • Page 158 <DC2> is substituted for <DC1> and <DC4> is substituted for <DC3>. The 3240 printer does not restrict the message length for XON/XOFF protocol. That is, the printer processes information as it is being downloaded and stops when there is no more information.
  • Page 159: Polling Mode D

    3240 to an Intermec port concentrator (RS-232 or RS-422 are acceptable). This protocol is the default setting for the 3240 printer. Return the protocol setting to Polling Mode D by setting the printer DIP switches to the factory default settings (9600, E, 7, 1) or by sending down the Test and Service mode command D.
  • Page 160 Cabling and Communications FG 9pt Italic FG 8pt Italic The following table lists the protocol characters that you can redefine and the protocols they affect: Character Protocols Affected SELECT IN POL Mode D, Multi-Drop Multi-Drop POLL IN POL Mode D, RES IN Multi-Drop POL Mode D,...
  • Page 161: Communications Interfaces

    3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic Communications Interfaces The 3240 printer supports serial communications with the following interfaces: *  RS-232 *  RS-422 *  RS-485 The following sections describe these interfaces. See Data Communications Reference Manual (Intermec Part No.
  • Page 162 Output: When you use a modem, connect to RS-232/422/485 Ready (DTR) modem DTR pin. When using Intermec Standard protocol, this pin indicates that the printer is switched on. When using XON/XOFF or hardware flow control, this pin indicates the printer mechanical...
  • Page 163 3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic Printer Serial Port The rear panel of the printer contains the serial port connector. It is a 25-pin D-style subminiature receptacle. The port is wired as a data terminal equipment (DTE) device.
  • Page 164: Interface Cables And Connectors

    FG 8pt Italic Interface Cables and Connectors You have many different cabling options with the 3240 printer. Your choice of cabling depends on the network configuration, the hardware interface, the protocol you use, cabling distance, and the electrical and environmental conditions in which you are operating the printer.
  • Page 165 3240 Bar Code Label Printer Users Manual FG 9pt Italic FG 8pt Italic RS-232 Null Modem Cable for PC (Intermec Part Number 048668) SHIELD 25-PIN (SOCKET) D-SUB 25-PIN (PLUG) D-SUB METAL BACKSHELL METAL BACKSHELL CHASSIS GROUND CHASSIS GROUND RECEIVED DATA...
  • Page 166 Input RxDB Input RxDA Output TxDA Output TxDB PRINTER HOST 3240U.079 Straight Through DTE to DCE Cable for Use with a Modem (Intermec Part Number 043237) SHIELD 25-PIN (PLUG) D-SUB 25-PIN (PLUG) D-SUB METAL BACKSHELL METAL BACKSHELL CHASSIS GROUND CHASSIS GROUND...
  • Page 167: Cabling Considerations In Noisy Electrical Environments

    RS-485 (Multi-Drop) Cables Refer to the following manuals for information on Multi-Drop cabling and connections. *  9154 Multi-Drop Line Controller System Manual (Intermec Part No. 048517) *  9161B Installation Manual (Intermec Part No. 049572) Cabling Considerations in Noisy Electrical Environments...
  • Page 168: Connecting The Printer To A Network Or Modem

    FG 8pt Italic Connecting the Printer to a Network or Modem The proper way to connect the 3240 printer depends on the way you configure your system. This section contains a procedure for non-switched modem installations and references for network installations.
  • Page 169 FG 9pt Italic FG 8pt Italic...
  • Page 170 Glossary...
  • Page 172 Glossary ASCII American Standard Code for Information Interchange. A standard seven bit code almost always transmitted with a parity bit for a total of eight bits per character. The American National Standards Institute established ASCII to achieve compatibility between various types of data communication equipment.
  • Page 173 Emulation mode An operating mode in which the printer has the operating characteristics of another printer. The 3240 can operate in 8636/46 Emulation, which emulates an Intermec 8636 or 8646 printer. Feed/Pause A printer control panel button that advances the media and causes the printer to pause printing.
  • Page 174 Glossary font A character set of a given type size and style. See also character set. font file See soft font. format file A collection of printer commands and data that determines the arrangement of fields on a label. graphic A bitmap picture downloaded to the printer by the host before printing.
  • Page 175 3240 Bar Code Label Printer Users Manual index To move from the start of the label to the start of print. With continuous media, to advance the media over the “label gap” to the “edge“ of the next label. interpretive field A text field that describes the data in the associated bar code field.
  • Page 176 Glossary Multi-Drop protocol A protocol capable of controlling communications between a single controller and multiple devices. nibblized A software term that refers to grouping bits into sets of four, called nibbles. Usually bits are grouped into sets of eight, which are called bytes. OCR font A font that is recognized by optical character recognition.
  • Page 177 Precision Print Precision Print is the term Intermec uses to describe the software and adjustable hardware features of the 3240 printer that enable it to print high registration labels. print speed Measured in inches per second (ips), the rate at which media travels past the printhead.
  • Page 178 A procedure that copies selected formats, fonts, graphics, or pages stored in the memory of one printer to the memory of another. self-strip An optional device for the 3240 printer that presents each label after it prints, with the backing removed so you can apply it immediately. sensitivity The responsiveness of thermal media, or of thermal transfer ribbon, to heat;...
  • Page 179 3240 Bar Code Label Printer Users Manual SRAM Static random access memory. SRAM is a high-speed read/write memory that retains data indefinitely while you apply power to the chip. Standard protocol A communications protocol capable of controlling communications between two devices connected by a single data communication line.
  • Page 180 Index...
  • Page 182 Index Multi-drop, B-14 Numbers RS-232 schematics, B-12 RS-422 schematic, B-13 3400 printer, differences from the 3240, 5-24 RS-485 (Multi-Drop), B-14 4100 printer, differences from the 3240, 5-23 schematics, B-11 86XX printer, differences from the 3240, 5-19 straight through schematics, B-13...
  • Page 183 3240 Bar Code Label Printer Users Manual configuration commands (continued) fonts changing from Test and Service mode, 5-13 and graphics, A-5 X forms adjust, 5-13 copying to another printer, 5-11 Y forms adjust, 5-13 extended character sets, A-19 to A-23...
  • Page 184 P, Q position, 4-13 LEDs pages, copying to another printer, 5-11 front panel, 2-4 parallel port, using to connect the 3240 to a PC, 1-15 indicators, 2-4 PDF417, description of, A-15 media or system faults, 2-4 plugging in the printer, 1-7...
  • Page 185 5-10 description, B-10 options, A-11 memory expansion, A-11 settings, changing, 1-18 batch takeup, A-11 using to connect a PC to the 3240, 1-14 centronics parallel interface, A-12 setting coax interface, A-11 media sensitivity number, 2-13 Kanji/Katakana, A-11 serial port, 1-17...
  • Page 186 Index troubleshooting, 4-3 checklist, 4-3 communication problems, 4-7 print quality problems, 4-5 printer operation problems, 4-3 twinax interface option, A-11 U, V, W UPC, description of, A-15 user-defined protocol, B-6 X, Y, Z x forms adjust, moving forward or backward with DIP switches, 5-14 XON/XOFF protocol, B-5...

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