Slip Or Forms Printing Is Light; Receipt Printing Is Light Or Spotty - NCR 7156 Owner's Manual

7156 Owner's Guide
Paper jam in slip station

Slip or Forms Printing is Light

Problem
Ribbon cassette is worn

Receipt Printing is Light or Spotty

Problem
Thermal printhead may be dirty
Open the front cover and check the slip table
and under the carriage. Remove any paper
you see.
Close the front cover. Press the On Line button
twice to reset the printer.
If you cannot see a paper jam or other
obstruction, contact a service representative.
What to Do
Replace the ribbon the cassette.
Contact a service representative if this does
not resolve the problem.
What to Do
Open the receipt cover and clean the thermal
printhead with cotton swabs and rubbing
alcohol.
Contact a service representative if this does
not resolve the problem.
Note: The thermal printhead does not normally require cleaning if the
recommended paper grades are used. If non-recommended paper has been
used for an extended period of time, cleaning the printhead with cotton
swabs and rubbing alcohol will not be of much benefit. See "Ordering
Thermal Receipt Paper" in chapter 1 for the recommended paper grades.
Chapter 3: Solving Problems
See "Contacting a Service
Representative" later in
this chapter.
Where to Go
See "Putting In and
Changing the Ribbon
Cassette" in chapter 2.
See "Contacting a Service
Representative" later in
this chapter.
Where to Go
See "Putting In and
Changing the Ribbon
Cassette" in chapter 2.
See "Contacting a Service
Representative" later in
this chapter.
September 1997 29