Receipt Printing Is Light Or Spotty - NCR RealPOS 7199 User Manual

Troubleshooting Problems

Receipt Printing is Light or Spotty

Cause
Thermal
print head
may be dirty
Note: The thermal print head does not normally require cleaning if the recommended
paper grades are used. If a non–recommended paper has been used for an extended
period of time, cleaning the print head with alcohol and cotton swabs will not be of
much benefit. For information on the recommended paper, refer to
Receipt Paper
Requirements
What to Do
Open the receipt cover and clean the
thermal print head with cotton swabs
and isopropyl alcohol.
Note: Do not use the alcohol to clean
other parts of the printer. Damage will
occur.
Contact a service representative if this
does not resolve the problem.
on page 5. For information on power consumption, refer to
on page 129.
2-31
Where to Go
Refer to Cleaning the
Printer on page 10.
Refer to Contacting a
Service Representative
on page 35.
Ordering Thermal
Power