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Summary of Contents for Compaq AIT 35 LVD
- Page 1 Compaq AIT 35 LVD Tape Drive Reference Guide Reference Guide First Edition (November 2000) Part Number 219638-001 Compaq Computer Corporation...
- Page 2 All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
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Page 3: Table Of Contents
Installing an Internal AIT 35 LVD Drive Software and Tool Requirements ................2-2 Setting the SCSI ID ....................2-3 Preparing the Computer................... 2-4 Installing the Internal AIT 35 LVD Drive ............... 2-5 Reassembling the Computer ..................2-8 Completing the Installation..................2-8... - Page 4 Chapter 3 Connecting an External AIT 35 LVD Drive Software and Tool Requirements................3-2 Setting the SCSI ID....................3-3 Connecting a Single Drive ..................3-4 Connecting Multiple Drives..................3-5 Daisy-Chaining Storage Devices Together............3-5 Chapter 4 Installing the Software Drivers Device Drivers ......................
- Page 5 Chapter 7 Troubleshooting Intel-based Computers Eliminating Resource Conflicts ................7-1 Completing the System Configuration Worksheet ........... 7-1 Installation Troubleshooting ..................7-3 Quick Checklist ....................... 7-4 Hardware ......................7-4 Software......................7-4 Resolving Operating Problems ................7-5 Correcting Intermittent Failures................7-5 Upgrading the Firmware Using the Tape Storage Management Console..7-6 Download Command..................
- Page 6 Appendix C Specifications Dimensions and Weight ..................C-1 Acoustic Noise ......................C-1 Altitude ........................C-2 Temperature and Humidity Range ................C-2 Power Requirements ....................C-3 Air-Cooling Requirement ..................C-3 Index...
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Page 7: About This Guide
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. -
Page 8: Symbols In Text
Compaq AIT 35 LVD Tape Drive Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. -
Page 9: Important Safety Information
About This Guide ix This symbol on an RJ-45 receptacle indicates a Network Interface Connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. -
Page 10: Rack Stability
Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center. -
Page 11: Compaq Website
About This Guide xi Compaq Website The Compaq website has information on this product as well as the latest drivers and firmware upgrades. You can access the Compaq website at http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. -
Page 12: Overview
Requirements Compaq recommends equipping the computer with a 32-bit Fast SCSI-2 Controller or higher. Any of these controllers fully support the AIT 35 LVD tape drive. Install the controller before beginning the drive installation, using the documentation included with the controller. -
Page 13: Tape Specifications
Must be one of the following sizes: 170 m (557 ft) or 230 m (754 ft) NOTE: The AIT 35 LVD drive does not support the DDS and EXABYTE formatted tapes. IMPORTANT: Compaq recommends that only tapes purchased from qualified vendors be used. - Page 14 Reserved Reserved Not Connected Not Connected Data Compression Control-1 Reserved NOTE: Compaq does not recommend changing the factory set DIP switches. Table 1-2 Data Compression ON Switch DC Control-1 (Position 7) Definition Compression disabled at power-on. Compression enabled at power-on.
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Page 15: Installing An Internal Ait 35 Lvd Drive
Chapter Installing an Internal AIT 35 LVD Drive This chapter describes the procedure to install an internal AIT 35 LVD drive in a Compaq computer. Installation involves the following steps: 1. Setting the SCSI ID 2. Preparing the computer 3. Installing the AIT 35 LVD Drive 4. -
Page 16: Software And Tool Requirements
2-2 Compaq AIT 35 LVD Tape Drive Reference Guide Software and Tool Requirements The following items are required for AIT 35 LVD drive installations: Torx T-10 or T-15 screwdriver Compaq SmartStart and Support Software CD, version 4.9 or greater Compaq Tape Drive Supplemental Driver CD Figure 2-1. -
Page 17: Setting The Scsi Id
Installing an Internal AIT 35 LVD Drive 2-3 Setting the SCSI ID Before beginning the installation process, you will need to set the SCSI ID. Each SCSI device on the same SCSI bus must have a unique SCSI ID. Use the jumper block located on the back of the tape drive, see Figure 2-2. -
Page 18: Preparing The Computer
SCSI ID Bit 2 Bit 1 Bit 0 Figure 2-3. Setting the SCSI ID jumpers on an internal AIT 35 LVD drive Preparing the Computer To prepare the computer: CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure you are properly grounded before beginning this procedure. See Appendix B, “Electrostatic Discharge”... -
Page 19: Installing The Internal Ait 35 Lvd Drive
Your computer may differ slightly from the following illustrations, refer to the documentation included with it. To install the AIT 35 LVD tape drive with drive rails: 1. Slide the tape drive in an available removable media bay. Figure 2-4. Installing an AIT 35 LVD drive with drive rails 2. - Page 20 2-6 Compaq AIT 35 LVD Tape Drive Reference Guide To install an AIT 35 LVD tape drive without drive rails: 1. Remove all screws from drive rails using a Torx T-10 screwdriver. 2. Slide the tape drive in an available removable media bay.
- Page 21 Installing an Internal AIT 35 LVD Drive 2-7 4. Connect an available power cable and the SCSI signal cable. Figure 2-7. Connecting power and signal cables...
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Page 22: Reassembling The Computer
5. Power ON all peripheral devices. 6. Power ON the computer. Completing the Installation Install the device drivers to complete the installation of the AIT 35 LVD tape drive. See Chapter 4, “Installing the Software Drivers,” for specific driver installation information. -
Page 23: Connecting An External Ait 35 Lvd Drive
NOTE: Do not place the unit on the floor. Allow enough space for proper ventilation and easy access to the front and rear of the AIT 35 LVD drive. Allow at least 3 inches (7.6 cm) between the rear of the unit and the wall. -
Page 24: Software And Tool Requirements
3-2 Compaq AIT 35 LVD Tape Drive Reference Guide Software and Tool Requirements The Compaq SmartStart and Support Software CD, version 4.9 or greater, and the Compaq Tape Drive Supplemental Driver CD are the only items required for AIT 35 LVD drive installations. -
Page 25: Setting The Scsi Id
Setting the SCSI ID Each SCSI device on the same SCSI bus must have a unique SCSI ID. Avoid duplicating the SCSI ID when assigning it to the AIT 35 LVD drive. Use the factory-set default SCSI ID 6. To change the SCSI ID, press the switch on the rear panel of the drive above or below the number display to set the desired number. -
Page 26: Connecting A Single Drive
Figure 3-3. Connecting a single external AIT 35 LVD drive 3. Attach the SCSI signal cable 1 to the SCSI connector 2 located on the rear panel of the AIT 35 LVD drive and then to the external SCSI-2 port on the computer. -
Page 27: Connecting Multiple Drives
Connecting an External AIT 35 LVD Drive 3-5 Connecting Multiple Drives Two AIT 35 LVD drives can be connected to the same SCSI channel at the same time. Do not connect more than 2 units per SCSI controller. Compaq recommends that no longer than a 6-ft cable is used to attach the initial unit, then use no longer than a 3-ft cable to daisy chain the additional unit. -
Page 28: Installing The Software Drivers
Solaris Intel Platform Edition Banyan VINES Device Drivers Drivers are located on the Support Software Diskettes, the Compaq Tape Drive Supplemental Driver CD, and on the Compaq SmartStart and Support Software CD. You can also download them from the Compaq website at www.Compaq.com... -
Page 29: Windows Nt
Software Diskettes, Compaq Tape Drive Supplemental Driver CD, and on the Compaq SmartStart and Support Software CD. The Support Software ships with each computer or can be downloaded from the Compaq website. The software tape device driver is located either with your tape backup software, with the operating system, or on the supplemental driver CD. -
Page 30: Novell Netware
3. When the license agreement screen appears, click I Agree, and then OK to continue. The System Utility Screen appears. 4. Click the Compaq Support Paq icon once to highlight, then click OK. The Compaq Remote Deployment Utility appears. 5. Click on the checkboxes to select or deselect the desired items, then click Install on the tool bar. -
Page 31: Compaq Tru64 Unix
(DDR) which allows the operating system to recognize the AIT drive without a software tape device driver. If the following message is seen on any version of Compaq Tru64 UNIX, it should be considered an informational message only. No action is required. -
Page 32: Sco Openserver
Software Diskettes and on the Compaq SmartStart and Support Software CD. The Support Software ships with each computer or can be downloaded from the Compaq website. The software tape device driver is located either with your tape backup software or with the operating system. Refer to your backup application... -
Page 33: Sco Unixware
ID, bus, and LUN values. SCO UnixWare The drivers required to support Compaq SCSI tape drives under SCO UNIX are the SCO SCSI tape (stp) driver and an appropriate SCSI controller driver. The stp driver is built into SCO UNIX. Consult the SCO System Administrator’s Guide for directions on how to configure the SCSI tape driver. -
Page 34: Solaris Intel Platform Edition
7.2x for UnixWare 7.x. The required driver is CPQSC. EFS for SCO UnixWare is available on the Compaq Support Software CD and on Compaq SmartStart. The Compaq EFS for SCO UNIX is installed and configured automatically during a SmartStart installation. -
Page 35: Banyan Vines
4-8 Compaq AIT-MP Tape Drive Reference Guide Banyan VINES The table below provides information on identifying appropriate drivers for Compaq SCSI controllers. Table 4-6 Banyan VINES Controller Software Driver Information 32-Bit Fast SCSI-2 Controllers Refer to the documentation from Banyan regarding the “Compaq Fast SCSI-2 / 53C710... -
Page 36: Operating The Ait 35 Lvd Drive
Chapter Operating the AIT 35 LVD Drive This section describes the AIT 35 LVD drive and its operation. -
Page 37: Front Panel
5-2 Compaq AIT 35 LVD Tape Drive Reference Guide Front Panel The front panel of the AIT 35 LVD drive contains Power 1, Busy 2, Tape 3, and Status 4 Light Emitting Diode (LED) indicators as described in Table 5-1 and an eject button 5. -
Page 38: Front Panel Indicators
Quick Flashes Quick flash with a long pause in between Long flash with a short pause in between Two quick flashes with a long pause in between —— Status irrelevant NOTE: The AIT 35 LVD external drive has a power LED. -
Page 39: Loading And Unloading A Tape
WARNING: Risk of electrical shock. If tape is jammed inside the drive do not attempt to open this product. Refer all service to a Compaq Authorized Service Provider. -
Page 40: Write-Protecting A Tape
Figure 5-2. Tape write-protect switch Memory In Cassette AIT tapes provided by Compaq support Memory in Cassette (MIC) . This feature enables the tapes to store important tape information in memory, which allows faster access to data. MIC tapes can be easily identified by the gold connector pins located left of the write-protect switch. -
Page 41: Tape Handling And Storage
5-6 Compaq AIT 35 LVD Tape Drive Reference Guide Tape Handling and Storage For longer life of recorded or unrecorded tapes, store tapes in a clean environment with these conditions: Keep the tape out of direct sunlight and away from heaters and other heat sources. -
Page 42: Tape Drive Cleaning
Regular backup schedule with backup media stored offsite Routine tape drive maintenance Compaq tape drives are designed to operate reliably under worst case conditions; however, they require simple routine maintenance to operate efficiently. Regular cleaning is the most essential step in properly maintaining a tape drive and preventing errors. -
Page 43: Importance Of Routine Cleaning
However, in a dusty environment, or if a regular cleaning routine has not been followed, one cleaning cycle may not fully clean the AIT 35 LVD drive read/write heads. Errors Resulting from Cleaning Neglect... -
Page 44: Importance Of Compaq Approved Tapes
Must be one of the following sizes: 170 m (557 ft) or 230 m (754 ft) NOTE: The AIT 35 LVD drive does not support the DDS and EXABYTE formatted tapes. IMPORTANT: Compaq recommends that only tapes purchased from qualified vendors be used. -
Page 45: Troubleshooting Intel-Based Computers
Use the worksheet to identify and correct resource conflicts. Completing the System Configuration Worksheet 1. Run the Compaq System Configuration Utility and select Step 4. 2. Record the switch settings for all option boards on the worksheet in the system configuration section. - Page 46 7-2 Compaq AIT 35 LVD Tape Drive Reference Guide Table 7-1 System Configuration Worksheet Item Notes Operating System Operating System Version Software Available Base Memory Tape Software Vendor Tape Software Version Compaq System Configuration Utility Version (EISA-based Compaq computers only)
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Page 47: Installation Troubleshooting
Replace the tape drive. Tape light on the tape Run the Compaq System Configuration Utility from the hard drive turns on, but drive drive or from diskette and restart the computer. Configure all does not respond to boards in the system, then check the following: commands. -
Page 48: Quick Checklist
The tape drive switches and jumpers have been set correctly The power and signal cables are connected correctly and the controller is seated properly For all Compaq computers with multiple devices on a SCSI bus, each device has a unique SCSI ID Software... -
Page 49: Resolving Operating Problems
Troubleshooting Intel-based Computers 7-5 Resolving Operating Problems If the AIT 35 LVD drive worked previously but now does not, try the following: 1. Clean the drive heads. 2. Run the tape drive option of Compaq Diagnostics. 3. Replace the tape. -
Page 50: Upgrading The Firmware Using The Tape Storage Management Console
Try using a new tape cassette. 5. Check the Compaq website to be sure the drive has the latest firmware upgrade. If not, upgrade by using one of the methods listed below. - Page 51 TSMC determines download parameters for you when you select a firmware file. If you must change download parameters, consult with Compaq support personnel. Your tape device may need to be in a specific state to receive new firmware.
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Page 52: Upgrading The Firmware By Tape
IMPORTANT: For a Firmware upgrade tape, contact a Compaq Authorized Service Provider. The Compaq AIT 35 LVD drive allows you to upgrade the firmware, should you need to, using a Firmware Upgrade Tape. Follow the steps below. The process will take at least 3 minutes to complete. - Page 53 Troubleshooting Intel-based Computers 7-9 Once you have created an Options ROMPaq diskette, follow the steps below to upgrade the firmware. 1. Shut down the computer. 2. Insert the Options ROMPaq diskette into the computer diskette drive. 3. Power ON the computer. 4.
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Page 54: Regulatory Compliance Notices
Series EOD008. The Compaq series number for the external tape drive product is: Series EO2008. The AIT 35 LVD Tape Drive series number can be found on the product label, along with the required approval markings and information. When requesting certification information for this product, always refer to this series number. -
Page 55: Federal Communications Commission Notice
A-2 Compaq AIT 35 LVD Tape Drive Reference Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. -
Page 56: Class B Equipment
For questions regarding your product, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or call 1-800-652-6672 (1-800-OK COMPAQ). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact: Compaq Computer Corporation P. -
Page 57: Modifications
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. -
Page 58: European Union Notice
Regulatory Compliance Notices A-5 European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (the equivalent international standards are in parenthesis): EN55022 (CISPR 22)—Electromagnetic Interference EN50082-1 (IEC801-2, IEC801-3, IEC801-4)—Electromagnetic... -
Page 59: Electrostatic Discharge
Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. -
Page 60: Grounding Methods
B-2 Compaq AIT 35 LVD Tape Drive Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. -
Page 61: Appendix C Specifications
Appendix Specifications Dimensions and Weight Table C-1 Dimensions and Weight For All Models Dimension Internal Drive without rails External Drive Height 41.2 mm 1.62 in 58.0 mm 2.28 in Width 149.0 mm 5.87 in 189.0 mm 7.44 in Depth 169.6 mm 6.68 in 262.0 mm 10.31 in... -
Page 62: Altitude
C-2 Compaq AIT 35 LVD Tape Drive Reference Guide Altitude Table C-3 Altitude For All Models Action Feet Operating 0 to 10,000 feet Temperature and Humidity Range Table C-4 Temperature and Humidity For All Models Actions Temperature Humidity Operating 5°C to 40°C... -
Page 63: Power Requirements
Specifications C-3 Power Requirements Table C-5 Power Requirements For All Models Current Voltage Max Ripple Typical Maximu 5V +/- 5% 100 mVp-p 1.55A 2.5A 12V +/- 10% 100 mVp-p 0.35A 1.2A Air-Cooling Requirement Table C-6 Air-Cooling Requirement For All Models Ambient temperature <... -
Page 64: Index
4-3 Utility 7-1 air-cooling requirement C-3 Tru64 UNIX 4-1 altitude C-2 drivers for hardware 4-4 ARCserve from Compaq 4-3 drivers for SCSI controller 4-4 drivers for software 4-4 website xi Compaq Extended Feature bad blocks 6-2 Supplement See EFS... - Page 65 Compaq AIT 35 LVD Tape Drive Reference Guide software 3-2 tools 3-2 daisy chaining See multiple drives SCSI ID default 3-3 data compression setting the SCSI ID 3-3 algorithm 1-2 setting the SCSI ID, enabling and disabling 1-2 illustrated 3-3...
- Page 66 Index iii Microsoft Windows NT 4-1 drivers for hardware 4-2 icon drivers for SCSI controller 4-2 on equipment viii drivers for software 4-2 symbols on front panel 5-2 software driver information 4-2 importance of routine cleaning 6-2 modifications Important Safety Information FCC compliance statement A-4 document ix multiple drives...
- Page 67 Compaq AIT 35 LVD Tape Drive Reference Guide of an internal drive 2-2 SCO OpenServer 4-5 regulatory compliance identification SCO UnixWare 4-6 number A-1 SunSoft Solaris 4-7 reliability 6-1 Windows 2000 4-2 requirements Windows NT 4-2 controller 1-1 software requirement...
- Page 68 Options ROMPaq 7-8 Windows NT write errors 6-2 write-protecting a tape 5-5 warnings switch operation 5-5 electric shock viii switch, illustrated 5-5 heavy weight ix www.compaq.com x hot surfaces ix multiple sources of power ix network interface connection ix rack stability x...
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