Lenovo ThinkServer TD330 Manual page 198

Symptom
A newly installed non-hot-swap hard disk drive is not
recognized.
A newly installed hot-swap hard disk drive is not
recognized.
Multiple hard disk drives fail.
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ThinkServer TD330 Hardware Maintenance Manual
Action
1. Ensure that:
• The signal cable and connector are not damaged.
• The non-hot-swap hard disk drive is securely
connected to the correct SATA connector on the
system board and the SATA connector is enabled
in the Setup Utility program. See "Using the Setup
Utility program" on page 53.
• All cables and jumpers (if any) are installed
correctly.
2. If you have any diagnostic programs, run the
diagnostic programs to test the hard disk drive.
3. Reinstall the non-hot-swap hard disk drive and
reconnect cables.
4. Replace the signal cable for the non-hot-swap hard
disk drive.
5. Replace the non-hot-swap hard disk drive.
1. Ensure that the drive is installed into the correct drive
bay.
2. Restart the server.
3. Remove the drive from the bay, wait 45 seconds,
and reinsert the drive into the bay, making sure that
the drive connects to the hot-swap hard disk drive
backplane.
4. If you have any diagnostic programs, run the
diagnostic programs to test the hard disk drive.
5. Ensure that the hot-swap hard disk drive backplane
is correctly seated. When it is correctly seated,
the drive assemblies correctly connect to the
backplane without bowing or causing movement of
the backplane.
6. Ensure that the cable connection is correct. See
"Connecting the cables" on page 39.
7. Reconnect the backplane power cable and repeat
step 1 through step 4.
8. Reconnect the backplane signal cable and repeat
step 1 through step 4.
9. If you suspect a problem with the backplane signal
cable or the backplane:
a. Replace the affected backplane signal cable.
b. Replace the affected backplane.
1. If you have any diagnostic programs, run the
diagnostic programs to test the hard disk drives.
2. Ensure that the cable connection is correct. See
"Connecting the cables" on page 39.
3. Reconnect the power cable.
4. Reconnect the signal cable.
5. Replace the affected signal cables.
6. For hot-swap hard disk drives, if you suspect a
problem with the backplane, replace the affected
backplane.