Dish Network 322 User Manual

Dish 322: user guide

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Table of Contents

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Summary of Contents for Dish Network 322

Page 1: Table Of Contents
Changing the TV1 and TV2 Output Channels ........26 Connecting the Receiver to the Phone Line ........27 Connecting the Receiver to a Dish Antenna System ......28 Optional - Connecting VCRs to the System ........31 Optional - Connecting to an Off-Air Antenna or Cable ....... 32 Optimize Your Remote Controls ............
Page 2 Contents Chapter 4 - Dish Antenna Installation...........85 Installing a DISH 500 Antenna ............85 Installing a Multiple Dish DISH Pro System ........91 DISH Pro Wiring Diagrams ..............94 Running Coaxial Cable ...............99 Chapter 5 - Reference..............101 Troubleshooting Tables ..............101 Device Codes ..................113 Appendix ..................109...
Page 3: Safety Instructions
Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Page 4 Satellite Dish Coaxial Cable from Satellite Dish Ground Clamp Electric Service Equipment Ground Clamps...
Page 5: Chapter 1 - Introduction
UHF Pro Remote Control Remote Control To gain a better understanding of your DISH Network satellite receiver, look at the picture above. This receiver is a two-tuner satellite receiver that allows you to watch different programs in two locations: •...
Page 6: Overview
For information on any specific feature or function, read Chapter 3, Using The System beginning on page 37. For information on assembling and installing a dish antenna, read Chapter 4, Dish Antenna Installation beginning on page 85. If you have a problem operating the system or receive an error message, use the Troubleshooting Tables beginning on page 101.
Page 7 Whenever the receiver’s outputs are turned off using the remote control or front panel POWER buttons, you will see the DISH Network logo moving around on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) is not lost.
Page 8: Getting Started
1. Using a remote control, press SAT and then press the blank POWER button. Make sure the TV is also on. : If you see the DISH Network logo displayed on Note your TV screen, press the SELECT or blank...
Page 9: Quick Tour Of Basic Features
Quick Tour of Basic Features Step 2: Finding Programs To Watch 1. Press the GUIDE button. Tip: The Program Guide provides a complete listing of all programs opens, use the UP or 2. When the Program Guide available on all DOWN ARROW to view information on other channels, channels.
Page 10 Chapter 1 Introduction 5. Select Sports 6. Press the VIEW TV button to go back to watch a program. 7. Press the INFO button to see information about the program. 8. Press the CANCEL button to go back to watch the program. 9.
Page 11: Quick Tour Of The Menus
Quick Tour of the Menus 10. Press the UP or DOWN ARROW button to change the channel information you see at the bottom of the TV screen. 11. Press the RIGHT ARROW button to highlight the program coming on next at the bottom. Press the LEFT ARROW button to go back to the program on now.
Page 12 5. Press the MENU button to go back to the Main Menu 6. Press the 3 button to select the option. This menu Customer provides convenient access to your DISH Network account to review your statement, pay your bill, upgrade programming, and more. Page 8...
Page 13 7. Press the 0 button to go back to the Main Menu 8. Press the 4 button to select the option. You can Dish Home order channels, check the news and weather, and even play games. 9. Press the 0 button to go back to the Main Menu 10.
Page 14 Chapter 1 Introduction 11. Press MENU to go back to the Main Menu 12. Press the 6 button to select the option on the System Setup . Use this menu to set up the system the way you Main Menu want.
Page 15: About Satellite Television
This type of orbit enables the satellite to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.
Page 16: Solar Interference
This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers. During this period, you will not be able to see programs on DISH Network. Once the sun has moved from behind the satellite, the programs will reappear.
Page 17: Chapter 2 - Receiver Description And Installation
When the blue TV2 indicator is on, the receiver is providing programming to the remote TVs through the TV2 output connections. : If you see the DISH Network logo displayed on your TV screen, Note press the SELECT or blank POWER button on the remote control to view satellite TV programming.
Page 18: Receiver Back Panel
• - Use these connections with the remote TV(s). TV2 Connections coded the same • - Use these connections with the dish antenna, UHF way as the coaxial Other Connections antenna, and phone line. connections. See the installation...
Page 19: S-Video Out
Receiver Back Panel S-Video Out connection provides the highest quality video IDEO available to your nearby TV (if your TV has this connection). Use an S-Video cable to make the connection. If you use this back panel output for video between your receiver and nearby TV, you must still connect the audio using the HONO and Phono (RCA) cables.
Page 20: Remote Controls
(R) phono (RCA) audio output on the receiver. Other Connections Satellite In connections are used to ATELLITE receive satellite TV signals from the dish antenna. The connection is made using RG-6 coaxial cable. The ATELLITE connections are color coded blue. Remote Antenna...
Page 21 Remote Controls Types of Remote Controls uses infrared (IR) uses UHF Pro Remote Control 1 Remote Control 2 light signals to control menus for signals to control menus for the the nearby TV and other devices that remote TVs. the remote is programmed to control. UHF Pro signals travel long distances IR signals travel only short distances and go through walls and other solid...
Page 22: Low Battery Warning
Chapter 2 Receiver Description and Installation Batteries The remote controls come with AAA batteries, which need to be installed when you first receive your system. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds.
Page 23: Connecting The Receiver To A Nearby Tv
Connecting the Receiver to a Nearby TV : If your UHF Pro Remote Control 2 isn’t working Attention very well from far away, you may be experiencing interference from objects near your receiver. To improve your remote control’s range, try any or all of the following: •...
Page 24 6. Tune the TV to channel 3. 7. You should see the screen. Point Dish 8. If you do not see the correct screen, tune the TV to channel 4. : If you want to change the channel that the...
Page 25: Connecting The Receiver To The Tv(S) In Another Room(S)
TV. Due to the difficulty of this installation, you should consider having this professionally installed. Call DISH Network at 1-800-333-DISH (3474).
Page 26: Receiver Description And Installation
Chapter 2 Receiver Description and Installation Make sure you are familiar with how to change channels on your TV and if necessary how to switch your TV between off-air and cable channels. During this procedure, it will be necessary to change the channels on your TV(s) to tune to these channels to see the video from the receiver.
Page 27 TV(s), if available. See your TV user guide for instructions. onfirm that you see a picture from the receiver TV2 output, likely the Point Dish screen, on your remote TV(s). • If your picture looks good, go to step 26.
Page 28 Chapter 2 Receiver Description and Installation 19. You may need to change the cable connection on the splitter that sends the TV signal throughout your house. The change that needs to be made is move the cable coming from the receiver from the CH 21-69 O output of the splitter to the input of the splitter using the instructions...
Page 29: Programming The Recover Button
2. From a remote TV, use the Remote Control 2 arrow keys to move is used to control around the screen. If you are able to move around in the Point Dish TV2 menus on the screen, you confirmed that Remote Control 2 is controlling Point Dish remote TV(s).
Page 30: Changing The Tv1 And Tv2 Output Channels
Chapter 2 Receiver Description and Installation Removing the Recover Button Channel Programming The following instructions describe how to reset the RECOVER button to the way it was delivered to you from the factory. 1. Press and hold the TV mode button until all the other mode buttons light up, and then let go of the button.
Page 31: Connecting The Receiver To The Phone Line
: If you have a Digital Subscriber Line (DSL), you may have to install Note a DSL filter between the receiver’s back panel PHONE JACK and the telephone wall jack to successfully connect with the DISH Network. You can obtain a filter from your DSL provider. Phone Line Connection Run a telephone cable with a standard RJ-11 connector from the receiver’s...
Page 32: Connecting The Receiver To A Dish Antenna System
Note: Before you can begin connecting your receiver to your dish antenna, you must first complete the preceding sections on connecting your TVs to the receiver. Then if you are installing a dish antenna system for the first time, see Chapter 4 - Dish Antenna Installation starting on page 85.
Page 33 950 to 2150 MHz. Some cables may say "Swept the coaxial tested for 2150 MHz." If you have any doubt about this, ask your DISH connections. retailer, examine the cable’s outer jacket, or look on the container the cable came in.
Page 34 If the answer is yes, Locked Point Dish select Yes. If the answer is No, you will need to repoint your dish following the preceding steps until the mounting and positioning is complete and you do have the indication.
Page 35: Optional - Connecting Vcrs To The System
Optional - Connecting VCRs to the System Optional - Connecting VCRs to the System The diagram below provide example of how to connect VCRs to your satellite TV system. Your installation may be different. Connecting a VCR to the Nearby TV 1.
Page 36: Optional - Connecting To An Off-Air Antenna Or Cable
FCC requires that your install appropriate equipment between the off-air antenna/cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH Network programming (see FCC Compliance in the Appendix). TV distribution equipment devices include coax panels, amplifiers or super home nodes, and are available through many companies.
Page 37: Attach A Uhf Attenuator
Optimize Your Remote Controls screen shows the System Info Secondary Remote Address Write down this address: 3. Press and hold the SAT button on Remote Control 2 for about three seconds, until all of the mode buttons light up, and then let go of the SAT button.
Page 38: Setting Up Tv1 To Operate In Uhf Pro
You can set your receiver to operate your TV1 using another UHF Pro remote control (sold separately) by completing the following instructions: If you set up your DISH 322 to operate the side using UHF Pro, the two UHF Pro remotes for this receiver will interfere with each other when operated at the same time.
Page 39: Setting Up Tv1 To Operate In Ir
Setting Up TV1 to Operate in IR c. Press the POUND (#) button. If you entered the address correctly, the SAT mode button will flash three times. d. Press the RECORD button. e. Make sure the screen shows that the System Information Primary shows...
Page 40 Chapter 2 Receiver Description and Installation Notes Page 36...
Page 41: Chapter 3 - Using The System
Chapter 3 Using the System Using the Remote Controls The following section describes how to use the remote controls with your satellite receiver. The remote control must be in SAT mode for the buttons to control the satellite receiver. You can also use the remote to control your VCR Tip: Remote and other devices.
Page 42: Mute Button
Chapter 3 Using the System Mute Button Press the MUTE button to turn off the TV sound. Press it again to restore the TV sound. : You must program the remote to control your TV for the MUTE Note button to work as described. See page 72 for instructions. Volume Button Press the minus (-) side of the VOLUME button to lower the TV volume.
Page 43: Info Button
Press the CANCEL button to cancel and go back to the previous menu or to watch a program. Sys Info Button Press the SYS INFO button to display the screen. System Info Dish Button Press the DISH button to go to Dish Home Page 39...
Page 44 Chapter 3 Using the System Number Pad Buttons When watching a program or with the open, use these Program Guide buttons to enter a channel number to change to that channel. • When the Program Guide is open, you can skip ahead and then back a number of hours.
Page 45: Recover Button
Using the Remote Controls Pound Button Press the POUND button to display the screen. Also, you use this Search button in several procedures in this User’s Guide. Recover Button Press the RECOVER button if you accidentally change the channel or video input on your TV and cannot get the picture back from your satellite receiver.
Page 46: Using The Menus
Chapter 3 Using the System Using the Menus The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Tip: Remote Control 1 is used to Open and Close Menus...
Page 47: Highlighting Menu Options
Using the Menus • When watching a program, open the menu. Themes and Search • Display the Browse Banner • To close a menu and return to watching a program, press either the VIEW TV or CANCEL button. : If you do not do anything in a menu for several minutes, the Note menu automatically closes.
Page 48: Selecting Menu Options
Chapter 3 Using the System Selecting Menu Options When you select a menu option, that option takes effect right away. You can select a menu option in either of two ways: • If the option has a number next to it, press the number on the NUMBER PAD button that matches this number.
Page 49: Changing Channels
Favorites List All Chan Tip: If the program list is active, the Program Guide shows all of the channels available from is on a channel that DISH Network. If the list is active, the displays All Sub Program Guide is not part of your only the channels in your subscription.
Page 50 Chapter 3 Using the System Changing the Channel in the Program Guide Tip: When using the Program Guide, do 1. Press GUIDE to open the Program Guide you want to know who is in the movie you’re about to watch? Press the INFO button to find out.
Page 51: Displaying Program Information
Displaying Program Information Displaying Program Information The Program Banner provides information about the program Program Banner you are watching. The receiver displays the Program Banner a few seconds at the top of the TV screen every time you change the channel or press the remote control VIEW TV button. The Browse Banner You can use the to change channels, or to see what other...
Page 52: Using The Browse Banner
Chapter 3 Using the System Using the Browse Banner Tip: When using the 1. Press the BROWSE (RIGHT ARROW) button to open the Browse Banner, do Browse Banner you want to know when the movie you’re about to watch was made? Press the INFO button to find out.
Page 53: Using Favorites Lists
Using Favorites Lists Ordering Pay Per View Programs 1. Highlight the desired pay per view program in the Program Guide press the SELECT button. A message like the following displays: 2. To buy the pay per view program, select the option.
Page 54 Chapter 3 Using the System Creating or Changing a Favorites List You can create, add channels to, and remove channels from a Favorites List 1. Press the MENU-8 to open Favorites 2. Select the that you want to create or change. Favorites List : You cannot modify the lists.
Page 55: Naming A Favorites List
Using Favorites Lists Naming a Favorites List 1. Press MENU-8 to open Favorites 2. Select the that you want to change. Favorites List 3. Select the option. Edit Name : You cannot change the name of the list. Note All Chan All Sub 4.
Page 56: Using Timers
Chapter 3 Using the System Using Timers Event timers let you set up the receiver to tune in future programs and/or record them on a VCR (TV1 only). An “event” is a program, sports event, pay per view movie, or anything else on satellite TV. •...
Page 57: Setting Up An Automatic Event Timer
Using Timers • Select the option to continue with the event Cancel timer. • Select the option to stop the event timer. Stop Timer : This stops only this instance of a Note Mon.-Fri Daily timer. The timer will operate the next time it is Weekly scheduled.
Page 58: Setting Up A Manual Event Timer
Chapter 3 Using the System Setting Up a Manual Event Timer 1. Press the MENU button. 2. Select the option. Timers 3. Select the option. The receiver displays the Create Create a Manual menu. Event Timer 4. Select a option. Timer Type : VCR timers are available through TV1 menus only.
Page 59 Using Timers When the screen displays, resolve the conflict by doing the Timer Conflict following: 1. Select one of the timers. The screen Timer Conflict Resolution displays. 2. When the displays, select one of the Timer Conflict Resolution following choices: Removes the timer completely.
Page 60: Maximum Number Of Event Timers
Chapter 3 Using the System Maximum Number of Event Timers You can create a limited number of event timers. If you try to create more, the receiver displays a menu giving you the option to delete an existing timer. If you do not delete an existing timer, you will not be able to create any new ones.
Page 61 Using Timers Deleting an Event Timer 1. Press the MENU button. 2. Select the option. The receiver displays the menu. Timers Timers 3. Select an event timer(s) that you want to delete. A check mark appears in the box next to the event timer(s). 4.
Page 62 Chapter 3 Using the System : VCR setup is only available through TV1 menus. Note To set up TV1 to control a VCR, use Remote Control 1 at the nearby TV and do the following: 1. Press the MENU button. 2.
Page 63: Using Themes And Search
Using Themes and Search Setting Up a VCR for VCR Timers After you have properly set up the receiver to control the VCR during VCR timers, complete the following to set up the VCR to operate when you set a VCR timer.
Page 64 Chapter 3 Using the System : If the program you highlighted is on some time in the future, the Note receiver will open the menu. See Using Timers Create An Event Timer on page 52 for more information. Search 1. Open the screen by doing one of the following: Search •...
Page 65 Using Themes and Search 5. Select Search 6. When the receiver displays the you have the following Search Results options: • Use the UP and DOWN ARROW buttons to scroll through the results. Use the PAGE UP and PAGE DOWN buttons to scroll a page at a •...
Page 66: Using Locks
Chapter 3 Using the System 3. At the screen, you have the following options: Search History • - Select one of the items and then select Search Search • - Select one of the items and then select to make changes. Edit Edit •...
Page 67: Locking And Unlocking The Receiver
Using Locks Locking and Unlocking the Receiver You must lock the receiver for any receiver you set to take effect. To Locks lock the receiver, you must first create a password. If you forget your password, you will need to speak with a Customer Service Representative. If you have a Personal Identification Number (PIN), you will need to give it to the Customer Service Representative.
Page 68 Chapter 3 Using the System Creating or Changing Rating (Content) Code Locks 1. Press the MENU button. 2. Select the option. Locks 3. If the receiver is locked, enter the password using the number pad buttons. The receiver continues to display stars (*) as you enter the digits of the password.
Page 69 Using Locks 4. Select the option. Channel Locks 5. Highlight the channel that you want to lock. If necessary, press the UP or DOWN ARROW button to see the channel. You can also enter each channel number using the NUMBER PAD buttons. 6.
Page 70 Chapter 3 Using the System 5. Select the option. 6. To activate the front panel lock, you must lock the receiver by selecting Lock System Locking and Unlocking Pay Per View Channels This locks all pay per view channels. You also can lock one or more pay per view channels by using channel locks or rating locks.
Page 71: Hiding And Showing Adult Channels
Using Locks Hiding and Showing Adult Channels When you hide adult channels, you keep the lists, Program Guide Themes and the from displaying adult channels. It also keeps Browse Banner anyone from choosing such channels by using the UP or DOWN ARROW buttons or the remote control NUMBER PAD buttons.
Page 72 Chapter 3 Using the System 5. Enter the current password using the number pad buttons. As soon as you enter the fourth digit of the password, the receiver highlights the option. Press the SELECT button. 6. Enter the new password using the number pad buttons. As soon as you enter the fourth digit of the password, the receiver highlights the option.
Page 73: Personal Identification Number
Personal Identification Number Personal Identification Number You can set up a Personal Identification Number (PIN) for call-in requests only. Anyone calling the Customer Service Center must provide this PIN to make any changes to your account. You may call the Customer Service Center at any time to set up a PIN.
Page 74: Resetting To Factory Default Settings
Chapter 3 Using the System Turning Caller ID On and Off 1. Press MENU on the remote control. 2. Select System Setup 3. Select Installation 4. Select Caller ID 5. Select or select Enable Caller ID Disable Caller ID 6. Select Done Resetting to Factory Default Settings : Resetting the receiver to factory default settings discards all...
Page 75: Changing Program Languages
Changing Program Languages 3. Select the option. When the receiver displays Factory Defaults message, confirm that you want to reset the receiver Warning to factory default settings. Changing Program Languages You may be able to change the language of some programs. An alternate language may not be available for all programs.
Page 76: Control Other Devices With The Remote Controls
Chapter 3 Using the System Control Other Devices with the Remote Controls Tip: Remote Control 1 is used to This section describes how to use Remote Control 1 or Remote Control 2 to control TV1 menus control with a TV, a VCR, or other devices. For information on how to use on the nearby TV.
Page 77: Set Up The Remote Control
Control Other Devices with the Remote Controls Set Up the Remote Control 1. Turn the device on. Use the device’s front panel buttons or its remote control. 2. Find the brand name of the If the brand isn’t listed, see Scan for device in the tables starting on Device Codes on page 74.
Page 78: Scan For Device Codes
Chapter 3 Using the System 9. Turn the device back on and Sometimes the blank POWER try some other appropriate button works when other buttons buttons to make sure they don’t. work. If the code works for other buttons, stop here. 10.
Page 79: Check The Device Codes
Control Other Devices with the Remote Controls 7. Press the POUND (#) button. This stores the code you found. 8. Turn the device back on and Press the blank POWER button to try some other appropriate turn the device back on. Try some buttons to make sure they other buttons to make sure they work.
Page 80: Remote Control Buttons
Chapter 3 Using the System Remote Control Buttons Control the Receiver When you get the remote it’s already set up to control the receiver. However, you must set up the remote to control the TV before you can use the MUTE and VOLUME buttons.
Page 81 Control Other Devices with the Remote Controls Up and Down Arrow Buttons Use the UP and DOWN ARROW buttons to change channels on the TV. : These buttons do not change the channels on the TV if the remote Note control is in limited mode.
Page 82: Power Button
Chapter 3 Using the System Control a VCR (or a Second VCR or a DVD Player) Only the buttons described here control a VCR or DVD player. Some of the buttons described here may not control your VCR or DVD player. See the user’s manual that came with your VCR or DVD player for information about the features.
Page 83 Control Other Devices with the Remote Controls VCR Buttons • Press the LEFT ARROW button to rewind a videotape or DVD. • Press the DOWN ARROW button to pause a videotape or DVD. Press this button or the PLAY button to go back to playing the tape or DVD. Press the RIGHT ARROW button to fast forward a •...
Page 84: Control A Tuner Or Amplifier
Chapter 3 Using the System Control a Tuner or Amplifier Only the buttons described here control a tuner or amplifier. Some of the buttons described here may not control your tuner or amplifier. Please see the user’s manual that came with your tuner or amplifier for more information.
Page 85: Other Remote Control Features
Control Other Devices with the Remote Controls Other Remote Control Features Switch Between TV and AUX Device Volume Control When you set up the remote to control a TV, the mute and volume buttons control the TV volume. However, if you want to use the AUX mode to control a tuner or amplifier and the device has a volume setting, you can set up the remote to control the device’s volume instead of the TV volume.
Page 86: Testing The System
Chapter 3 Using the System 5. Press the POUND (#) button. The TV mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’s volume changes and the TV mode button lights instead of the AUX mode button.
Page 87: System Updates
System Updates • If the telephone line is not connected properly, the receiver displays a failure message. In this case, check the telephone connection and then repeat the test. : If you have the receiver connected to a DSL (Digital Subscriber Note Line) phone line, it may cause this test to fail.
Page 88 Chapter 3 Using the System 11. When you are finished making changes, select to close the screen. Done : If you do not want to save your changes or if you want to reset the Note time the system updates the , select and then Program Guide...
Page 89: Chapter 4 - Dish Antenna Installation
DISH Pro logo shown below. Installing a DISH 500 Antenna The first step in installing your dish antenna is to assemble the satellite dish, mount it, and point it in the general direction of a satellite. To do this, follow...
Page 90 Make sure nothing blocks the line of sight between the dish and the satellites. 2. Mount the mast to a solid surface so that the dish antenna cannot move or be bumped out of adjustment. Keep in mind that physical and environmental conditions can block your satellite dish’s ability to receive a clear satellite...
Page 91 7. Slide the dish assembly down onto the mast. Make sure the pivot bolt rests on the top of the mast. Turn the dish assembly so that it points in the general direction of the satellites, using the azimuth angle from page 86.
Page 92 Chapter 4 Dish Antenna Installation : You can have as much as 200 feet of cable between the DISH Pro LNBF Note and the DISH Pro receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some cables may say "Swept tested for 2150 MHz."...
Page 93 : Don’t stand in front of the dish while you aim it, because your body Note will block the satellite signal. After you adjust the aim, let go of the dish so that you can get a good signal reading after the dish settles back in place by itself.
Page 94 Do not change the skew setting. 19. When the signal strength bar is green, turn the dish back and forth just a little, to where the signal strength bar shows the strongest signal. When you find the strongest signal, tighten both mast clamp bolts.
Page 95: Installing A Multiple Dish Dish Pro System
LNBFs and switches or all Legacy LNBFs and switches. If you mix the two, the system will not work. : You can have as much as 200 feet of cable between the DISH Pro LNBF Note and the DISH Pro receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz.
Page 96 6. Connect two RG-6 cables from both S connections on the receiver ATELLITE to two available ports on the switch(es). 7. Connect the LNBF on the dish antenna to LNBF port 1 on the switch(es) using RG-6 cable. 8. Select from the menu.
Page 97 14. Press CANCEL to exit this menu, and then Done to exit the Point Dish screen. If you have any other receivers in your system, make sure you run Check Switch on each of them, and allow each to take the software upgrade, as needed.
Page 98: Dish Pro Wiring Diagrams
Chapter 4 Dish Antenna Installation DISH Pro Wiring Diagrams DISH 500, One DISH Pro Twin LNBF This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes.
Page 99 DISH Pro Wiring Diagrams DISH 500, One DISH Pro Quad LNBF This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Note: Each cable carries both the 119...
Page 100 Chapter 4 Dish Antenna Installation DISH 500 with a DISH Pro Twin LNBF, One DISH 300 with a DISH Pro LNBF, DP34 Switch This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes.
Page 101 DISH Pro Wiring Diagrams DISH 500, DISH 300, One DISH Pro Twin LNBF, One DISH Pro Dual LNBF, Two DISH Pro 21 Switches This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes.
Page 102 Chapter 4 Dish Antenna Installation Two DISH 300s, Two DISH Pro Dual LNBFs, Two DISH Pro 21 Switches This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes.
Page 103: Running Coaxial Cable
Do not kink or pinch any cable. Cables should be bent only in gentle curves. Do not use a longer cable between the satellite dish and the receiver than is specified in the DISH Pro or Legacy system installation instructions.
Page 104 Chapter 4 Dish Antenna Installation Notes Page 100...
Page 105: Chapter 5 - Reference
• Try each of the suggested solutions in the What to Do column. 3. For more information, call the Customer Service Center at 1-800-333-DISH (3474), or see www.dishnetwork.com. Note: Before calling the Customer Service Center, have ready the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number.
Page 106 (for outdoor cables). picking up the satellite signal. • Make sure that the satellite dish has a clear line of sight to the The cable connections may have satellite. Check whether branches or leaves have grown into the loosened or have moisture inside.
Page 107 (for outdoor cables). that it is no longer picking up the • Make sure that the satellite dish has a clear line of sight to the satellite signal. The cable satellite. Check whether branches or leaves have grown into the connections may have loosened line of sight.
Page 108 What’s Wrong What You Can Do When you run Check Switch, you do not • The DISH Pro Twin LNBF may not be • Check all cable connections in your see "Twin" identified as a Device or LNBF. properly connected.
Page 109: Using The Remote Control
"119 W" on Dish Input 2, you you only have signal confirmed from one receive signal from both 110 and 119 need to point you dish 9 degrees to the satellite. satellites. east and repeak your dish. Rerun check switch.
Page 110 Chapter 5 Reference What Is Happening Possible Reason What to Do You use a pyramid type IR extender (not a • The IR sensor on the extender that • Make sure that the extender that “mouse tail”), and it does not seem to work. receives the remote control signals may receives the signal from the remote not be facing the remote control.
Page 111 You cannot access DISH • Someone is using DISH Home or • Exit from DISH Home or Customer Support on the other TV Home or Customer Customer Support on the other (nearby or remote).
Page 112 (for outdoor cables). Make sure that the satellite dish has a clear line of sight to the satellite. Check whether branches or leaves have grown into the line of sight.
Page 113: Appendix
• Unlock the receiver for the Program Guide to display hidden hide certain programming. channels. • If your setup includes a multi- • Do the Check Switch procedure (see the installation dish switch, you may need to do instructions the Check Switch procedure. for details). Changing Channels...
Page 114: Buying A Pay Per View Program
Chapter 5 Reference Using Favorites Lists What Is Possible Reason What to Do Happening You press the remote • If you have not added channels to • You must add channels to a custom Favorite List before you can Guide button while the any custom Favorite List, you apply it.
Page 115: Using Event Timers
The receiver cannot connect • Maybe the receiver is connected to • Install a DSL filter between the receiver and the telephone wall to DISH Network. a DSL (Digital Subscriber Line) jack. phone line. You pick up the telephone to •...
Page 116 Chapter 5 Reference What Is Happening Possible Reason What to Do You set up an event timer, • The program time may have • If the receiver is ON and finds an event timer overlap, it will but the timer does not changed so that the event timer display the Event Timer Scheduling Conflict menu.
Page 117: Device Codes
526, 627, 652, 654, 658, 665, 670, 672 Infinity 566, 671 A Mark Dimensia 645, 650 566, 671 Action DISH Network JC Penney 505, 506, 516, 525, Admiral 514, 521, 605, 668, 526, 543, 546, 631, Dixi 566, 620 669, 675...
Page 118: Vcr Codes
Chapter 5 Reference Codes Codes Codes Memorex 590, 627, 653, 654, Quasar 508, 509, 651, 663, Tandy 521, 605 659, 675, 678, 720 673, 676, 698, 700, 747 Tatung 509, 651, 663, 698 504, 505, 506, 542, Radio Shack/Realistic 526, 541, 590, 607, Technics 508, 673, 676 571, 573, 627, 652,...
Page 119 Device Codes CODES CODES CODES Citizen 534, 591, 592, 594, Luxor Ricoh 675, 676, 677, 684 Runco Colortyme 592, Magnasonic 685, 687 Saisho Craig 591, 658, 675, 676, Magnavox 527, 533, 554, 556, Salora 567, 581 681, 685, 687, 688 678, 679, 684, 685 Samsung 515, 517, 534, 579,...
Page 120 Chapter 5 Reference TV/VCR Combo DVD Players Codes Tuner/Amplifier Codes Programming for Mintek Carver : Program combination devices the remote control in TV mode Mitsubishi Citizen and then in VCR mode. Curtis Mathes Norcent Denon 647, 674 TV/VCR Codes Onkyo Fisher 653, 741 Broksonic...
Page 121: Tv/Dvd Combo Codes
Chapter 5 Reference Tuner/Amplifier Codes Technics 643, 644, 652, 742, Toshiba Yamaha 663, 730, 731, 732, 733, 745, 747 DVD/VCR Combo DVD/VCR Codes Go Video 692,693 Samsung 667,691 TV/DVD Combo Codes Programming for : Program combination devices the remote control in TV mode and then in VCR (or AUX - press 1 before entering the DVD code) mode.
Page 122 Chapter 5 Reference Notes Page 118...
Page 123: Limited Warranty
Note : "Parts" means items included in this package, which may include the satellite dish assembly, receiver, LNBF, remote control, or dish mounting hardware. It does not include other parts purchased separately. What the Warranty Does Not Cover •...
Page 124: If You Need Assistance
VOID IF THE RECEIVER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON. If You Need Assistance Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready.
Page 125: Residential Customer Agreement
Thank you for choosing DISH Network for your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support through the following toll-free number and email address 1-800-333-DISH (3474) feedback@echostar.com...
Page 126 If we later determine that you did, we may terminate your Services and, in addition to all other applicable fees, you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network Page 122...
Page 127 DISH Network does not extend credit to our customers, and the Late Payment Fee is not interest, a credit service charge or a finance charge. You understand and agree that in the case of late payment or nonpayment for any Services ordered by you or for any of the charges stated below, we may report such late payment or nonpayment to credit reporting agencies.
Page 128 All payments for Services must be made directly by you to us. DISH Network shall have no obligation to provide Services for which payment is made by you to a third party.
Page 129 B. Smart Cards are nontransferable. Your Smart Card will only work in the DISH Network receiver to which it was assigned by DISH Network. If you report to the Customer Service Center that your Smart Card was lost, damaged, defective or stolen we will replace it, as long as there is no evidence of unauthorized tampering or modification.
Page 130 B. You shall notify us promptly of any defect in, damage to, or accident involving the equipment. All maintenance and repair of the equipment shall be performed by us or our designees. DISH Network may charge you for any repairs that are necessitated by any damage to, or misuse of, the Equipment.
Page 131: Staying Legal
DISH Network may, however, change the terms and conditions of this Agreement in the future and will notify you if that occurs.
Page 132: Radio Interference
Appendix Radio Interference This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.this device may not cause harmful interference, and 2.this device must accept any interference received, including interference that may cause undesired operation.
Page 133: Index
Activate 51 Check the Device Codes 75 Creating 50 Checking the Remote Control Address Naming 51 Favorites Lists Connecting the Receiver to a Dish Changing 50 Antenna System 28 Using 49 Connecting the Receiver to a Nearby TV FCC 127...
Page 134 Caller ID 69 Menus 7 Alternate Audio 71 Browse Banner 43 Radio Interference 128 Cancel Procedure 45 Rain and Snow Fade 11 Dish Home 9 RCA Out 14 Favorites 11 Receiver Highlighting Choices 44 Radio Interference 128 Highlighting Menu Options 43...
Page 135 Index Other Features 81 Event Timers 57 Switch Between TV and Device Staying Legal 127 Volume Control 81 S-Video Out 15 Using the Remote Control 105 Remote Control 1 20 Remote Control 2 2 Remote Control Buttons 76 Telephone Jack 16 Control a Tuner or Amplifier 80 Testing the System 82 Remote Controls 16...
Page 136 Index Using the Remote Control 105 Using the Remote Controls 37 Using Themes and Search 52 Using Timers Automatic Timer 53 Deleting 57 Editing 56 Frequency 52 Manual Timer 54 Maximum Number 56 Overlapping 54 Receiver Off 57 Reviewing 56 Special Considerations 57 Types 52 VCR Control (TV1 Menu Only) 57...
Page 137 Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Program Packages on page 4). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...

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Chapter 1 - Introduction

Chapter 2 - Receiver Description and Installation

Chapter 3 - Using the System

Chapter 4 - Dish Antenna Installation

Chapter 5 - Reference

Appendix

Index

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