Attendant Access - Toshiba PERCEPTION 4000 User Manual

PERCEPTION 4000
5. Wait to return to the held
caller.
2-2
NOTES:
1. There is no limit to the number of account codes that can be entered
during a call; however, only the last-entered code will be recorded on
the system's SMDR report. The entry of an optional account code
following the entry of a feature access code will override the feature
access code entry.
2. A forced account code that has been entered prior to call placement
can be overridden anytime during the call by entering optional
account code.
3. When dialing over an unrestricted trunk group (such as a TIE line in
a private network environment), a forced account code does not
need to be entered, even if your station requires that forced account
codes be entered in other outgoing call situations.
4. If your station requires account code entry only for outgoing toll trunk
calls, those calls determined as "toll calls" are determined by
assignments made in the system database. Calls prefixed by "911"
or "800" are always considered toll-free and ordinarily do not require
account code entry.
5. The PERCEPTION 4000 system can be programmed so that only
certain account codes will be accepted. If an entered account code
does not match an account code that has been programmed into the
system database, then reorder tone will sound.

ATTENDANT ACCESS

You can call an individual attendant console or attendant group to
request access to restricted trunk groups, to set up conference calls, to
make emergency announcements, or to request attendant information.
Access to a specific attendant console or attendant group is provided by
entering the attendant or attendant group's directory number or by
entering the universal attendant access code (the destination of the
universal attendant access code is preassigned in the system database).
A telephone that is assigned as a hotline to an attendant can access its
associated attendant/attendant group by being taken off-hook.
FEATURE OPERATION