Call Transfer - Toshiba PERCEPTION 4000 User Manual

PERCEPTION 4000
To Transfer a Call:
1. Establish a two-way
connection.
2. Press the hookswitch.
3. Dial the number of the
destination that is to receive
the transferred call.
4. To announce the transferred
call, wait until the destination
party answers the call.
. . .or . . .
To transfer the call without an
announcement, hang up. The
transferred call will ring the
destination party.
2-10

CALL TRANSFER

You can transfer a call to another station, an attendant, or an outside
party, by using your station's hookswitch and dialing the desired
destination number. Transferred calls can be announced to the
destination party or can be routed without an announcement.
The connected call will be placed on "soft hold."
Listen for recall dial tone.
To transfer the call to a station, dial the receiving station's number. To
transfer the call to a trunk, enter the appropriate trunk access code and
dial the destination number. You will hear ringback tone if the destination
party is idle.
If the destination party is a busy/no-answer station, you can return to the
held party by pressing the hookswitch.
If the destination party is a busy/no-answer trunk, you can return to the
held party by pressing the hookswitch twice (the first press of the
hookswitch will disconnect the new call and the second press will
reconnect you to the original party).
If an internal destination party is busy, you can camp the transferred call
onto the dialed line by waiting for success tone and then hanging up.
An internally transferred station call that is not answered within a certain
time period at the destination end, will continue to ring until the
transferred party hangs up. An internally transferred trunk call that is not
answered within a certain time period will recall to the transferring
station. If the recall is not answered, then after a predetermined time
period, the call may be rerouted to another destination as programmed in
the system database.
FEATURE OPERATION