How To Obtain Warranty Service - E-Mu MORPHEUS Operation Manual

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WARRANTY
Please read this warranty, as it gives you specific legal rights.
Length of Warranty
This warranty covers all defects in materials and workmanship for a period of one
year from the date of purchase by the original owner, provided that the Warranty
Registration Card is filled out and returned to E-mu Systems within 14 days from the
date of purchase. Cases may arise where E-mu's Service Department or one of E-mu's
authorized service centers will ask for a copy of your sales receipt to facilitate war-
ranty service. Please keep your purchase receipt in a safe place.
E-mu Systems does not cover:
• Damages due to improper or inadequate maintenance, accident, abuse, misuse,
alteration, unauthorized repairs, tampering, or failure to follow normal operating
procedures as outlined in the owner's manual.
• Deterioration or damage of the cabinet.
• Damages occurring during any shipment of the product for any reason.
• An E-mu product that has in any way been modified by anyone other than E-mu
Systems, Inc.
Limitation of Implied Warranties
No warranty is expressed or implied. E-mu Systems specifically disclaims the implied
warranties of merchantability and fitness for a particular purpose.
Exclusion of Certain Damages
E-mu Systems' liability for a product found defective is limited to repair or replace-
ment of the unit, at E-mu's option. In no event shall E-mu Systems be liable for
damages based on inconvenience, whether incidental or consequential, loss of use of
the unit, loss of time, interrupted operation or commercial loss, or any other conse-
quential damages.
Some states do not allow limitation of the duration of implied warranties or the exclusion or
limitation of incidental or consequential damages, so the above limitations and exclusions
may not apply to you.

How To Obtain Warranty Service

All E-mu products are manufactured with the highest standards of quality. If you find
that your instrument does require service, it may be done by an authorized E-mu
service center. If you are unable to locate a service center in your area, please contact
E-mu Systems Service Department at (408) 438-1921. They will either refer you to an
authorized service center or ask that you return your instrument to the factory.
When returning an instrument to the factory, you will be issued a Return Authoriza-
tion number (RA). Please label all cartons, shipping documents and correspondence
with this number. E-mu suggests you carefully and securely pack your instrument for
return to the factory. Mark the outside of the shipping carton clearly with your RA
number. Send to E-mu Systems, Inc. 1600 Green Hills Road, Scotts Valley, California,
95066. You must pre-pay shipping charges to the service location. E-mu Systems will
pay return shipping fees. You will be responsible for any damage or loss sustained
during shipment in any direction.
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Chapter 11: Reference Section
259

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