Answering A Privacy Guard Call; Enabling/Disabling Privacy Guard - Cisco 7960 User Manual

Answering a Privacy Guard Call

Enabling/Disabling Privacy Guard

Cisco 7960/7940 Telephone User Guide
620-05600070B
Once a caller has entered an access code or recorded their name, the call will ring
on your phone. If you have a display and receive caller ID information, you will see
"From Privacy Guard" on the display. If the caller entered an access code, the
access code digits will be displayed also.
If the caller entered an access code, your telephone rings normally and you are
connected to the caller when you answer the call.
If the caller recorded their name, your telephone rings with a priority ring. When you
answer the call, a prompt is played that announces the call and offers the following
options:
•
Press 1 to answer the call.
•
Press 2 to play an announcement to the caller that you are unavailable.
•
Press 3 to transfer the caller to voice mail.
NOTE: Option 3 will be available if you have a voice mail button on your telephone for
your voice mail mailbox or for another voice mail mailbox, such as the main
number (attendant phone) or another person's mailbox (executive assistant
phone). However, if you do not have your own mailbox and choose this option,
you will get reorder (fast busy). If you do not have a voice mail button on your
phone, this option is not available.
•
Press 4 to deliver a message that you do not accept sales or soliciation
calls and you are not to be called again.
If you enter anything other than the available menu options, you will be prompted
two more times to enter a valid menu option. If you do not select a valid option in
the allowed time or if you hang up without making a choice, the system plays the
announcement that you are unavailable and disconnects the call.
The T6000 system allows you to turn the Privacy Guard feature on and off (i.e.,
decide when calls without Caller ID information will be screened). Disabling
(turning off) the feature does not delete any access codes already entered for the
feature.
1. Press *88 on the telephone keypad.
NOTE: On the 7960 MGCP phone, you may skip the next step.
2. Press the Dial soft key, or line or SPEAKER button, or pickup the handset.
Answering a Privacy Guard Call
System Telephone Features 67