Using Star Codes - Cisco 7960 User Manual

Call Forward (All Calls)

...using Star Codes

30 System Telephone Features
NOTE: The display will show the available options as the prompts are played. Depending
on available space on the display, the final entry (usually * for re-enter or exit) may
not appear completely.
1. If you have only one extension on your phone, skip to step 2. Otherwise,
press the button for the extension you want to forward.
2. Press 72* on the telephone keypad.
3. Press the Dial soft key.
•
If you do not have a previously configured forward number, you will be
instructed to enter a forwarding number and press #.
•
If you previously configured a forwarding number, you will be instructed
to do one of the following:
•
Press 1 to enable forwarding. Go to step 10.
•
Press 2 to change the current forwarding number. Go to step 4.
4. Enter the number to which you want to forward all your calls. Be sure to enter
the number exactly as you would if you were to call that number. Include the
area code, if necessary. The display shows the number as it is entered.
5. Press #.
6. A prompt asks you to confirm the forwarding number by pressing # or re-enter
the forwarding number by pressing *.
If you entered an external number, but are not allowed to forward calls to
external numbers, a prompt states the number is invalid and requests you
enter a number.
7. If you pressed *, return to step 4 or hang up.
8. If you pressed #, you are offered the option to verify the forwarding number.
•
Press 1 to verify the number you entered.
•
Press 2 to enable the number. Go to step 10.
9. If you pressed 1, the forwarding number is dialed.
•
Call is answered by a person: Explain your call, have them hang up,
and then press # to enable the forwarding number or * to exit without
enabling forwarding.
•
Call is not answered: Press # to end the verification attempt. A prompt
explains the call is not connected and asks you to press # to enable the
forwarding number or * to exit without enabling forwarding.
•
Answering machine or voice mail answers: Press # to escape. A
prompt explains the call is not connected and asks you to press # to
enable the forwarding number or * to exit without enabling forwarding.
10. Forwarding for all calls is enabled.
Cisco 7960/7940 Telephone User Guide
620-05600070B