Using Star Codes; Group Call Pickup; Using The Phone; Call Return - Cisco 7960 User Manual

...using Star Codes

Group Call Pickup

...using the Phone

...using Star Codes

Call Return

Cisco 7960/7940 Telephone User Guide
620-05600070B
3. Dial the ringing extension number to answer the phone and begin speaking
with the caller.
1. Press *12 on the telephone keypad.
NOTE: On the 7960 MGCP phone, you may skip the next step.
2. Press the Dial soft key, or line or SPEAKER button, or pickup the handset.
3. Dial the ringing extension number to begin speaking with the caller.
Group Call Pickup lets you answer another phone that is in your Call Pickup Group.
Both phones must be members of the same Call Pickup Group. Your system
administrator should tell you if you are in a pickup group and who the members are.
1. Press the scroll key more soft key (if necessary) until you see the Group
Pickup (Group ...) soft key.
2. Press the Group ... soft key to answer the phone and begin speaking with the
caller.
1. Press *06 on the telephone keypad.
NOTE: On the 7960 MGCP phone, you may skip the next step.
2. Press the Dial soft key, or line or SPEAKER button, or pickup the handset.
3. Begin speaking with the caller.
Using this feature dials the telephone number of the last incoming call. However, if
the caller is shown as "Unknown", then Call Return will not work.
1. Press *69 on the telephone keypad.
NOTE: On the 7960 MGCP phone, you may skip the next step.
Group Call Pickup
System Telephone Features 37