Cisco 7960 Quick Reference Manual

CISCO 7960 AND 7940 TELEPHONE QUICK REFERENCE GUIDE
DIALING AND ANSWERING
To make an outside call:
• Press "NewCall" softkey or lift handset
• Dial "9" and the number
• Press "Dial" softkey
To make an internal call:
• Press "NewCall" softkey or lift handset
•
Dial extension
• Press "Dial" softkey
To answer a call on your primary line:
•
Lift handset
To end a call:
• Press "EndCall" softkey or hang up
handset
HOLD
To place a call on hold:
•
Press "Hold" softkey
•
Hang up handset
To reconnect with the call:
•
Lift handset
•
Press "Resume" softkey
SPEAKER, HEADSET, MUTE
To generate or accept a call without lifting
handset:
• " or "Speaker" key
Press "
To generate or accept a call using headset:
•
Press " " or key
To mute the mic in the handset or headset:
•
Press " " key
REDIAL
To attempt your last call again:
•
Lift handset
• Press "Redial" softkey
To attempt your last call again without lifting
the handset:
• Press "Redial" softkey
TRANSFER
To transfer a call to another extension:
•
Press "Trnsfer" softkey
•
At dial tone, dial other extension
•
Announce the call
• Press "Trnsfer" softkey
To retrieve the call if no one answers:
• Press "EndCall" softkey
• Press "Resume" softkey
To return to original call:
• Press "Resume" softkey
To transfer a call directly to a colleague's
voicemail box:
•
Press "Trnsfer" softkey
• " or "Messages" key
Press "
•
Press "#" key
•
Enter mailbox number
•
Press "Trnsfer" softkey
CONFERENCE
To conference up to 6 parties:
• Press "More" softkey
• Press "Confrn" softkey
•
At the dial tone, dial another extension or
number
•
Announce the call
• Press "Confrn" key to join all parties
If a party doesn't answer or doesn't want to
join:
• Press "EndCall" softkey
• Press "Resume" softkey
To remove yourself from the conference:
• Press "Hold" softkey
To establish a Meet-Me conference bridge:
• Press "More" softkey
• Press "MeetMe" softkey
•
At the dial tone, dial bridge number