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Cisco 7940 Manual

Configuring sip ip telephony using avaya converged communications server, avaya communication manager and cisco 7940/7960 sip telephones
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Avaya Solution & Interoperability Test Lab
Configuring SIP IP Telephony Using Avaya Converged
Communications Server, Avaya Communication Manager,
and Cisco 7940/7960 SIP Telephones – Issue 1.0
These Application Notes describe the configuration steps required to connect Cisco 7940/7960
SIP telephones to a SIP infrastructure consisting of the Avaya Converged Communications
Server and Avaya S8300 Media Server with G700 Media Gateway. Also described is how
Avaya Outboard Proxy SIP station features can be made available to Cisco telephones in
addition to the standard features supported in the telephone. The configuration steps described
are also applicable to other Linux-based Avaya Media Servers and Media Gateways running
Avaya Communication Manager.
FAS; Reviewed:
WCH 10/22/2004
Abstract
Solution & Interoperability Test Lab Application Notes
©2004 Avaya Inc. All Rights Reserved.
1 of 35
Cisco7960SIP.doc

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  Summary of Contents for Cisco 7940

  • Page 1 SIP telephones to a SIP infrastructure consisting of the Avaya Converged Communications Server and Avaya S8300 Media Server with G700 Media Gateway. Also described is how Avaya Outboard Proxy SIP station features can be made available to Cisco telephones in addition to the standard features supported in the telephone.
  • Page 2 Application Notes do not address configuration of the Avaya 4602 SIP telephones, which were successfully tested using the standard product configuration steps. The main difference between the Cisco 7940 and 7960 SIP telephones is the number of line appearances supported by each phone (two and six, respectively). The configuration steps described in these Application Notes apply to both models.
  • Page 3 Server (CCS) Avaya 4602 SIP Phones .170-172 Cisco 7940 and 7960 SIP Telephones Figure 1: Avaya SIP Test Configuration with Cisco 7940/7960 SIP Phones Configuration files, Telnet Administration mechanisms Administration levels Administrator File transfer server TFTP Error logs Stored and viewed at phone 802.3af Power over Ethernet Support...
  • Page 4: Equipment And Software Validated

    These features are summarized in Table 4. Since the Cisco 7940/7960 SIP telephones are compatible with Outboard Proxy SIP, these features can be made available to the user. Details on their operation and administration can be found in Reference [4].
  • Page 5 Send All Calls Cancel Transfer On Hang-Up Transfer to Voice Mail Table 4: Outboard Proxy SIP Telephony Features Beyond SIPPING-19 FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 5 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 6: Message Waiting Indicator (Mwi)

    MWI Draft 4 (Subscribe/Notify method) will illuminate/extinguish its MWI lamp when voice messages are left/read for that extension. Since the Cisco 7940/7960 SIP phones support only the unsolicited Notify method for MWI, this feature is not currently supported in Communication Manager.
  • Page 7 The Converged Communications Server administration web interface will be displayed. Expand the Users link on the left side of the page and click on Add. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 7 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 8 In this configuration, there is only one Home/Edge Converged Communications Server, so the default value is shown (“impress”). Click on Add. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 8 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 9 FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 9 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 10 4.2. Configure the Cisco 7940/7960 SIP Telephone Cisco 7940/7960 SIP telephones can be configured using two methods: 1. Configuration files downloaded from a TFTP server specified via DHCP at boot time. Two such files are installed on the TFTP server: a default configuration file containing parameter settings that apply to all phones (SIPDefault.cnf), and a phone-specific...
  • Page 11 ObjectNameXParamName, where “X” refers to the line appearance number to which the parameter applies (1-2 for the 7940 and 1-6 for the 7960 phone). The table shows the parameters for the first line appearance. Although other parameters may be configured, those listed are the minimum required for successful registration of the phone with the Converged Communications Server.
  • Page 12 Unregistered For basic feature set operation, the dial plan can be specified using: 1. Address maps in the Avaya Converged Communications Server (see Section 5.2.1, and Reference [1]). They control how Avaya Converged Communications Server routes a call, based on the number dialed.
  • Page 13 ####### New Parameters added in Release 4.0 # URL for branding logo to be used on phone display logo_url: "http://10.1.1.103/AvayaPhoneLogo.bmp" Figure 2: Sample Default Configuration File for Cisco 7940/7960 SIP Phones (Abbreviated) FAS; Reviewed: Solution & Interoperability Test Lab Application Notes...
  • Page 14 "cisco" ; Limited to 31 characters (Default - cisco) # User classifcation used when Registering [ none(default), phone, ip ] user_info: none Figure 3: Sample Per-Phone Configuration File for Cisco 7940/7960 SIP Phones FAS; Reviewed: Solution & Interoperability Test Lab Application Notes...
  • Page 15 In addition to the steps outlined in Section 4, the following additional administration steps are required to support the extended feature set on the Cisco 7940/7960 SIP telephones: 1. On Communication Manager, define stations corresponding to those specified on the...
  • Page 16 CDR Account Code Access Code: Change COR Access Code: Change Coverage Access Code: Contact Closure Open Code: Close Code: Contact Closure Pulse Code: FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 17 User Control Restrict Activation: Deactivation: Voice Coverage Message Retrieval Access Code: Voice Principal Message Retrieval Access Code: Whisper Page Activation Access Code: FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 17 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 18: Class Of Service

    It is recommended that a uniform format for these extensions be used as shown (e.g., all beginning with 70xxx), so that the definition of the address map in the Avaya Converged Communications Server later (Section 5.2) will be as simple as possible.
  • Page 19: Station Options

    Note: For Outboard Proxy SIP configuration, the station extension must be different than that administered for the Avaya Converged Communications Server. The Communication Manager extension will be the “public” extension that users associate with their phones. The Avaya Converged Communications Server extension will be a “private” extension that is used in the system configuration, but is not dialed by users.
  • Page 20 Table 5 correlates the FNE to required function button names. For the example, the Idle Appearance Select requires call-appr. The maximum number of call-appr buttons should match that of the Cisco phone type (two for 7940, six for 7960). add station 24071...
  • Page 21 1 of STATIONS WITH OFF-PBX TELEPHONE INTEGRATION Station Application Dial Phone Number Trunk Configuration Extension Prefix Selection 24071 - 23071 FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 21 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 22 To configure support for the Outboard Proxy SIP features supported by Communication Manager on an Avaya Media Server, Media Server maps are defined using the Media Servers link. In this case, the contact information is automatically generated and dialed numbers matching the map specification cause the call to be routed to the associated Media Server.
  • Page 23 Click on the Media Servers link on the left side of the main Converged Communications Server web page. The List Media Servers page is displayed. Click on Map. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 23 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 24 Steps Description The List Address Map page is displayed. Select Add Map in New Group. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 24 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 25 URI with the URI specified in the contact (see Step 4). Click on Add; then click on Continue on the confirmation page. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 25 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 26 Outboard Proxy SIP support of the telephones, the extended feature set is available to 7940/7960 users. To dial a number, lift the receiver (or press Speaker) and dial any number using the dial plan centrally administered in Communication Manager on the Avaya Media Server.
  • Page 27 7940, which has two. The following steps describe how to configure the 7960 set with Outboard Proxy SIP speed dial buttons. They also apply to the 7940, although only one speed dial button is available in this case. General configuration information can be found in Reference [3].
  • Page 28 Steps Description At the telephone, press the settings button to bring up the main configuration menu. up/down FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 28 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 29 The main configuration menu will be displayed again. Move the highlighted selection to Call Preferences, and press the Select function button. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 29 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 30 The Call Preferences menu will be displayed. Move the highlighted selection to Speed Dial Lines, and press the Select function button. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 30 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 31 The Speed Dial Configuration menu will be displayed. Move the highlighted selection to the desired speed dial button and press the Edit function button. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 31 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 32 Enter the Name and Number for the speed dial button. For Outboard Proxy SIP features, this should be one of the FNEs. Press the Accept function button when finished. FAS; Reviewed: Solution & Interoperability Test Lab Application Notes 32 of 35 WCH 10/22/2004 ©2004 Avaya Inc. All Rights Reserved. Cisco7960SIP.doc...
  • Page 33: Verification Steps

    The following steps can be used to verify and/or troubleshoot installations in the field. 1. After rebooting the 7940/7960 telephone, use the settings button at the phone to verify that the parameters set in the default (proxy server address and port number, register with proxy, etc.) and phone-specific (User ID, Password, etc.) configuration files have been...
  • Page 34: Additional References

    5. Press the messages button and verify that the voice messaging system is called. 7. Conclusion These Application Notes have described the administration steps required to use Cisco 7940 and 7960 SIP telephones with the Avaya Converged Communications Server and Communication Manager.
  • Page 35 2004 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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