Viewing Or Dialing Received And Placed Calls; Using Features Without Replacing The Handset; During A Call - Cisco 7960 User Manual

Using Features Without Replacing the Handset

Viewing or Dialing Received and Placed Calls

Using Features Without Replacing the Handset

...during a Call

18 Basic Phone Features
1. Press the directories button.
2. Press the Select soft key to select the Missed Calls option on the Directory
menu.
•
The call history for missed calls is displayed on the LCD.
3. If desired, use the scroll key to select the desired call.
4. Click the Dial soft key to speed dial a number from the missed call list.
NOTE: NOTE: You might need to use the EditDial soft key to add digits to the front of the
number. For example, if the call was from an outside, long-distance caller, you
need to add the digit "1" to the front of the number.
5. Press the Exit soft key twice to exit the Directory menu.
The Cisco IP Phone keeps a history of all calls you make and receive, including the
caller ID, time, and date of the call. You can use this information to redial a party.
1. Press the Directories button.
2. Use the scroll key to select the desired call history option: Missed Calls,
Received Calls, or Placed Calls.
3. Press the Select soft key to display the call history list.
4. If desired, use the scroll key to select the desired call.
5. Press the Dial soft key to speed dial a number from the call history list.
NOTE: NOTE: You might need to use the EditDial soft key to add or edit digits in the
number. For example, if the call was placed using an alternate access digit (e.g. 8
instead of the usual 9), the saved number may have the 9 in place of the 8 in the
saved number.
If you want to continue to use the phone without replacing the handset in the cradle,
you can do so in a number of ways. This may be helpful when you are making many
calls and/or using a headset. Follow one of these steps:
•
Press the line button and select another line or feature soft key.
•
On the 7960 MGCP, the call is disconnected when the line button is
pressed. Pressing another line button gives you dial tone.
Cisco 7960/7940 Telephone User Guide
620-05600070B