Planet NAS-5400 User Manual page 134

A: If the network of Mac client was set to "DHCP:
1. Please change to "Fixed IP" or
2. Change to "Fixed IP" first, and then change back to "DHCP"
If the network of Mac client was set to "Fixed IP":
1. Please change to "DHCP" or
2. Change to "DHCP" first, and then change back to "Fixed IP".
Q: Mac clients will not be able to save any single file larger than 2GB onto the NAS server.
A: This is due to the limitation of the system.
Q: Cannot access files in a certain shared folder on the NAS server via Mac clients.
A: Please check the followings:
1. Check if there is such a shared folder on the NAS server.
2. Make sure the system administrator has enabled Apple networking connections over
AppleTalk or TCP/IP protocol.
3. Make sure this account has authorized access to the shared folder.
4. Check if the account used for logging into the Mac client also has a same-name account
on the NAS server, and check if the password is correct.
5. Make sure that the system administrator does not set a password for the guest account
when users log in as guest.
6. Check to see if there are any hosts on the network using the same IP or server name as
the NAS server. If there are, correct the situation as soon as possible.
7. If all the above settings are correct, please reboot the NAS server.
Q: Cross marks appear when a Mac client is browsing an English web site.
A: When an Mac client, for example a Mac OS 9.0.2 client, is trying to browse an English web
site and sees many "cross" marks appear, please close Smartview from the Control Panel.
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