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A: The following reasons can cause a hard disk rebuilding operation to fail:
1. The hard disk used to rebuild is damaged. Try using a brand-new hard disk.
2. The hard disk used to rebuild is too small to rebuild the original volume on it.
3. The jumpers of the hard disks are set incorrectly. Since jumper settings depend on the model,
refer to the instructions that came with your hard disk.
4. The hard disk used to rebuild is of a different type. E.g., if the original is an ATA 100 model,
and you try to use an ATA 66, or a similar model from a different manufacturer, the data
rebuild may fail. Always use models from the same vendor with similar specifications.
Q: After inserting the hard disk and turning on the computer, Removed is displayed on the
Server Information > Status page of the NAS-5000 Series Manager.
A: Please check the followings:
1. Please check if the connection between the hard disk and the cable is correct.
2. The NAS server only supports hard disks with jumpers configured on Master mode. Please
make sure the hard disks are not configured as Slave or Cable Select.
Q: Cannot browse files/folders on the page of "File Browser".
A: Update the web browser to IE 5.5 or above.
Q: Failed to download files to Windows clients from the "File Browser".
A: When downloading a file to Windows clients from the "File Browser", Windows will first copy the
file to a system temporary directory and the file will only be redirected to the user-defined
location after the copying finishes, thus the Windows client should keep available space at least
twice the file size when downloading files.
Q: Cannot find the NAS server in "Network Neighborhood".
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