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Planet NAS-3200 User Manual

Network attached storage raid server
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Network Attached Storage RAID Server
NAS-3200/NAS-3400
User's Manual

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  • Page 1 Network Attached Storage RAID Server NAS-3200/NAS-3400 User’s Manual...

  • Page 2: Safety Precautions

    Safety Approvals u CE Marking u FCC Class A FCC Compliance This equipment has been tested and complies with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 Copyright Copyright 2003 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Introduction------------------------------------------------------------------------------- 1 1.1 Features ----------------------------------------------------------------------------------------------------------1 1.2 Package Contents ---------------------------------------------------------------------------------------------1 1.3 Physical Details-------------------------------------------------------------------------------------------------2 Chapter 2 Installation -------------------------------------------------------------------------------- 6 2.1 Hardware Installation Procedures -------------------------------------------------------------------------6 2.2 Installing Hard Drives to HDD Trays ----------------------------------------------------------------------6 2.3 Setting Up the NAS Server ----------------------------------------------------------------------------------9 2.4 Turn off the NAS Server ------------------------------------------------------------------------------------ 13 Chapter 3 Quick Configuration -------------------------------------------------------------------14 Chapter 4 Using NAS-3000 Series Manager -------------------------------------------------23...
  • Page 5 4.6 Toolkit ----------------------------------------------------------------------------------------------------------- 83 4.6.1 LED Management --------------------------------------------------------------------------------------------------------- 83 4.6.2 SNMP Configuration------------------------------------------------------------------------------------------------------ 83 4.6.3 UPS Management--------------------------------------------------------------------------------------------------------- 85 4.6.4 Restore Defaults----------------------------------------------------------------------------------------------------------- 89 4.6.5 Shutdown/ Restart -------------------------------------------------------------------------------------------------------- 90 4.6.6 System Update------------------------------------------------------------------------------------------------------------- 91 4.7 File Browser --------------------------------------------------------------------------------------------------- 93 4.8 Logout----------------------------------------------------------------------------------------------------------- 94 Chapter 5 Using Backup Utility-------------------------------------------------------------------95 5.1 Backing up data ---------------------------------------------------------------------------------------------- 96 5.2 Scheduling Backup ---------------------------------------------------------------------------------------- 100 5.2.1 Scheduling a Backup ----------------------------------------------------------------------------------------------------100...
  • Page 6 Appendix 4 Mac Access to NAS Server------------------------------------------------------ 144 Appendix 5 Novell Access to NAS Server --------------------------------------------------- 145 Appendix 6 Third Party Backup Support ----------------------------------------------------- 146 A6.1 CA BrightStor Enterprise Backup v10.0 ------------------------------------------------------------ 146 A6.2 CA BrightStor ARCserve Backup v9 for Windows----------------------------------------------- 147 A6.3 Veritas BackupExec v8.6 ------------------------------------------------------------------------------ 147 A6.4 Dantz Retrospect Backup v5.6 ----------------------------------------------------------------------- 148 Appendix 7 Using PLANET NAS Assistant on Mac --------------------------------------- 149...

  • Page 7: Chapter 1 Introduction

    • 2 or 4 ATA-66/100 hot swappable IDE trays • Provides scalability up to 500GB or 1TB • NAS-3200 supports RAID 0, 1 and NAS-3400 supports RAID 0, 1, 5, and 5+hot spare with on-line rebuild • External UPS support through COM port •...

  • Page 8: Physical Details

    1.3 Physical Details Front View NAS-3200 Power button: When the A/C power cable is in socket, the NAS-3200 will start to initiate. Press this button once to shutdown the NAS-3200. Press once again to switch on the server. NAS-3400...
  • Page 9 1 Up select button 2 Down select button 3 HDD Door 4 LCD display 5 Link/Active LED of GbE 6 Link/Active LED of 100 LAN LAN port port 7 LED of System Status/Alert 8 Power Control Button Attention: 1. When the NAS server is operating, press power button continuously over 4 seconds to shut it off immediately.

  • Page 10: Rear View

    Rear View NAS-3200 1. COM (for UPS): The NAS-3200 uses a DB-9 connector for its serial port connection. The pin assignments of this connector are as follows: Pin # Signal Name DCD, Data carrier detect RXD, Receive data TXD, Transmit data...
  • Page 11 NAS-3400 1. Chassis FAN 2. AC inlet of power supply 3. FAN of power supply 4. GbE: 10/100/1000M Ethernet port 5. 100: 10/100M Ethernet port 6. COM (for UPS): The NAS-3400 uses a DB-9 connector for its serial port connection. The pin assignments of this connector are as follows: Pin # Signal Name...

  • Page 12: Chapter 2 Installation

    Step 1: Install at least one hard disk via hot-swappable drive tray. Insert the tray to the left driver bay of NAS-3200 or to the top driver bay of NAS-3400 (these driver bays are considered as the disk 1 of respective NAS servers). Note that it is strongly recommended to use brand new hard disks and all HDDs must be set to master mode.
  • Page 13 Install hard drive to hot-swappable drive tray 1. Open HDD door, press plastic locker trigger of tray downward to release tray handle. See figure 1 and figure 2. 2. Remove the empty hot-swappable drive tray by pulling the tray handle. Slide the tray off the tray bay.
  • Page 14 Figure 3 5. Gently push the hot-swappable drive tray into NAS server until the tray connects to the backplane. 6. Push the drive tray handle toward to the close position. See figure 4 and figure 5. Figure 4...

  • Page 15: Setting Up The Nas Server

    Figure 5 Verify the HDD status 1. When the HDD orange LED is continuously on, the drive is failed or not installed. 2. When the HDD orange/green LED is off, the drive tray is in bad connection. 3. When the HDD green LED flash rapidly, the drive is accessing by host. Figure 6 2.3 Setting Up the NAS Server After connecting the NAS server to a power cord and the LAN, power it up and follow the...
  • Page 16 OS X version, please refer to Appendix 4 for details. 1. Choose a computer in the same network as NAS server running Microsoft Windows 98/ME/NT /2000/XP and an IE5.0 (or above) web browser installed. 2. Insert the bundled CD in the CD-ROM drive to initiate the autorun program. Once completed a menu screen will appear as follows: 3.
  • Page 17 Suppose you want to set up a server called PLANET-NAS for the first time. By default the system obtains the network configuration information through the DHCP server. If a DHCP server does exist on the LAN, its IP Status will show DHCP, referring that the NAS server has correctly received IP from DHCP server.
  • Page 18 Double-click on the server name PLANET-NAS to open the network configuration screen. Input password into System administrator password field; the default value is blank. You can either select Get Network Configuration through DHCP to automatically configure the network through the DHCP server, or choose Use Manual Configuration and enter the IP address, domain name, subnet mask, gateway, and DNS server.

  • Page 19: Turn Off The Nas Server

    6. Click Apply to confirm the network settings. The program will automatically activate the browser and connect to the server’s IP address, then start the Quick Configuration. 2.4 Turn off the NAS Server There are two ways to turn off the NAS server. 1.

  • Page 20: Chapter 3 Quick Configuration

    Chapter 3 Quick Configuration The NAS server offers a simple and easy-to-use approach, which called NAS-3000 Series Manager, for administration. Use this manager to configure the server, system and network parameters, including Windows, UNIX, Novell and Apple Macintosh network settings, as well as the hard disk configuration.
  • Page 21 obtain some useful information of every screen there. This system only supports Microsoft IE 5.0 browsers or above. Netscape or other browsers are not supported. Step 1: Enter the root password Since this is the first time using this system, the system will prompt for changing the default root (system administrator) password.
  • Page 22 Step 2: Basic server configuration System administrator can change the default server name here and further configure the network settings. Please note that the server name must be unique, meaning that no other server in the network should have the same name. The name is not case-sensitive and cannot exceed 15 characters.
  • Page 23 Step 3: LAN port 1 Next, please setup the IP address of the first network card. This page will show the setup information previously defined in PLANET NAS-3000 series Assistant, and system administrator can make additional change here. If the LAN includes a DHCP server, click “Get network configuration through DHCP”. Otherwise, choose “Use manual configuration”, and fill out the related settings.
  • Page 24 Step 4: Enter the system date and time Use a 24-hour format to enter the system date and time, as well as the correct time zone. The NAS server will automatically adjust itself if daytime saving time (DST) is applicable to the selected time zone.
  • Page 25 Step 5: Select a language You can perform all the language settings on this page. Please choose a display language for NAS-3000 Series Manager, event notification emails, and the code page for different kinds of client. In Display Language column, when selecting Browser Default Language, NAS-3000 Series Manager will automatically display the same language as the browser of the client when system administrator or general user is connected to NAS-3000 Series Manager.
  • Page 26 Once Quick Configuration is complete, NAS-3000 Series Manager will use that language. If you do not know the correct code page of your Windows client, enter the command “chcp” in the command prompt and press Enter to retrieve the correct code page information. Note: 1.
  • Page 27 server and the primary e-mail address 1. When an important event occurs, the system administrators will be informed via e-mail and can respond immediately, thus ensuring system safety. You have the option to send a test message after setup to make sure you have entered a valid configuration.
  • Page 28 Step 8: Completing Quick Configuration Once you have completed the Quick Configuration, the NAS server should operate properly on the LAN. Click “Finish” to apply all settings and activate NAS-3000 Series Manager.

  • Page 29: Chapter 4 Using Nas-3000 Series Manager

    Chapter 4 Using NAS-3000 Series Manager After the Quick Configuration is complete, the NAS server will open the web-based NAS-3000 Series Manager program, where the system administrator can further edit the settings of the server. Note: 1. NAS-3000 Series Manager does not include a Back option, but lists all of the configurable items on the left-hand side of the browser window.
  • Page 30 Configuration tab Shows the current configurations of the server. You can change these settings under Server Configuration.
  • Page 31 Status tab Shows the current operation status of the server, including network port (s) and hard disk usage. If an error occurs on the server, such as network card malfunction or hard disk failure, the information on this page will be immediately updated, and a notification message will be sent via e-mail to the system administrator.
  • Page 32 Moreover, when the hard disk is at “Damages in system area” or “With bad sectors” status, you can check the bad sector details of the hard disk by moving the mouse over the hard disk graphics on this page. When bad sectors occur on the hard disk, the NAS server provides a Dynamic Bad Sector Recovery (DBSR) mechanism by reserving a space on each partition of the hard disk for mapping bad sectors when bad sectors are used and recovering data in the future, so the file can be protected against access failure.
  • Page 33 Icon description: The disk is normally operating. The disk is newly added to NAS server. The NAS server is initialing the disk. The disk is failed and needs to be replaced. The NAS server is rebuilding the disk. The disk is removed. The system or swap partition fails.
  • Page 34 Patch record tab This page allows you to review the patched programs and version information for the server.

  • Page 35: Server Configuration

    4.2 Server Configuration 4.2.1 Basic Configuration General tab...
  • Page 36 System administrator can change the server name here and further configure the network settings. Please note that the server name must be unique, meaning that no other server in the network should have the same name. The name is not case-sensitive and cannot exceed 15 characters. The first character must be a letter;...
  • Page 37 If the LAN includes a DHCP server, click “Get network configuration through DHCP”. Otherwise, choose “Use manual configuration”, and fill out the related settings. Filling out the column with a red star sign on the right is mandatory, while filling out the column with the orange star is recommend by the system.
  • Page 38 There are two available teaming modes can be configured in NAS-3000 Series Manager: trunking and fail-over. But NAS-3200 and NAS-3400 only support fail-over mode because a gigabit LAN port cannot trunk with a non-gigabit port. The “Fail-over” mode provides a redundancy solution. Should any LAN port fail, the other port in the same team would take over its job and continue to provide services.

  • Page 39: Date Setup

    Use this page to configure the routing table. To add a new route, please enter the gateway in the “Gateway” field. You can select “Default gateway” or enter appropriate data in the “IP address” or “Subnet/Mask” fields, then click “Create” button. After finish adding all route records, click “Apply” button to save the configuration.
  • Page 40 Use a 24-hour format to enter the system date and time, as well as the correct time zone. The NAS server will automatically adjust itself if daytime saving time (DST) is applicable to the selected time zone. There is no need for extra setup. To activate network time synchronization, please choose “Enable network time synchronization”, in the “Period”...

  • Page 41: Language Setup

    4.2.3 Language Setup You can perform all the language settings on this page. Please choose a display language for NAS-3000 Series Manager, event notification emails, and the code page for different kinds of client. In Display Language column, when selecting Browser Default Language, NAS-3000 Series Manager will automatically display the same language as the browser of the client when system administrator or general user is connected to NAS-3000 Series Manager.

  • Page 42: Notification Setup

    Once Quick Configuration is complete, NAS-3000 Series Manager will use that language. If you do not know the correct code page of your Windows client, enter the command “chcp” in the command prompt and press Enter to retrieve the correct code page information. Note: 1.

  • Page 43: Security Setup

    NAS server can notify the system administrator of important events via e-mail. Enter a SMTP server and the primary e-mail address 1. When an important event occurs, the system administrators will be informed via e-mail and can respond immediately, thus ensuring system safety.
  • Page 44 The administrator can use this option to add, modify or delete shared folders and select whether folders can be exported via NFS to allow UNIX access only. Shared folder name is not case sensitive. It can be up to 15 characters except for the following characters: ! "...
  • Page 45 Privileges” or “NFS Privileges” tabs to choose users and their access privileges. All files stored in the shared folder will have the same privileges. Default shared folders By default, NAS-3000 Series Manager will create a shared folder named “publicn” on each individual volume, whereas n represents the disk volume.
  • Page 46 2. Enter “Folder name” and “Comments” fields for the folder. 3. Select a proper location from “Location” drop down menu to place this folder. 4. Choose a permission style for this new shared folder in “Security” field. 5. Click on “OK” to complete the configuration, or click on “Next” to add another new shared folder.
  • Page 47 Click on a existing folder name to display the information pertaining to this folder in the right windowpane. To rename the folder or modify its description, make the necessary changes on the right and then click “Apply”. Deleting a shared folder To delete a shared folder, select the desired folder (use Ctrl for multiple and Shift for continuous selection) in the list on the left pane, then click “Remove”.
  • Page 48 Note: Mac and Windows clients can share the same folder. However, since Mac and Windows systems handle file associates in different ways, the access to the files supported by both Mac and Windows systems such as “pdf” and “html” may be restricted. For example, when a Windows client saves an html file to the NAS server, a Mac client cannot double-click this file on the server to open the file by automatically launching the web browser.
  • Page 49 Deleting User Privileges To delete user or group privileges, please follow the steps: Use the mouse to select a user or user group in the “User privileges” column (use Ctrl for multiple and Shift for continuous selection). Then click “Remove”. Press “Apply”...
  • Page 50 Use this option to set NFS (Solaris, FreeBSD or Linux and other UNIX family clients) access privileges for shared folders. Enter the Shared Folder SetupàNFS Privileges page, and select the desired shared folder in the Folder name column. The NFS client’s privilege column below will show the hosts and subnets or net groups with access privileges and the type of permission granted.
  • Page 51 Adding NFS user privileges To add NFS user privilege settings, click on “Create”. A new page will appear. Enter the “hostname”, “subnet mask” (e.g. 192.168.1.0 / 255.255.255.0), or “net group” (only available if the NAS server joins the NIS domain). Under “Map client’s root account to” column, choose a local user, and then set the “NFS client’s privilege”...

  • Page 52: Account Setup

    3. When a single host setting conflicts with a net group, the entity which first received its user privilege has priority. If the net group AAA has already been set to writeable, you cannot later set the single host A to read only. Deleting NFS User Privileges To delete the user privileges of a NFS client, select the desired item on “NFS client’s privilege”...
  • Page 53 The system administrator can setup accounts for Windows, Mac and Novell users on the NAS server (the local machine). When these clients attempt to access the NAS server, they only need to enter their account name and password to gain access. The system administrator can add, modify and delete user accounts.
  • Page 54 clients on the NAS server, please limit the length of passwords to 8 characters or less. Default local accounts There are two preset accounts on the server: root and guest. 1. root: This is the default account for the system administrator and belongs to both the admins and users group.
  • Page 55 To add a new local user, click “Create”. The “New Account Setup” dialog appears. Enter the “account name”, the “full name” of the user, an e-mail address and a password. Under “Default group”, select whether the user will receive his/her own home folder. If yes, select the “users” group;...
  • Page 56 Note: If the quota set by the administrator for a new account differs from the default quota granted to the user in the “Default Privilege Settings” page, the user quota on future created volumes will be based on that in the “Default Privilege Settings” page. Thus the administrator must change the quota manually.
  • Page 57 If a Windows domain exists in the network, the system administrator only has to add the NAS server to the Windows domain to take advantage of the Windows domain controller privilege settings and grant all accounts on the Windows domain access right to the NAS server’s storage space.
  • Page 58 Windows domain will also appear on the NAS server. By default, Windows domain accounts do not have home folders. If you wish to assign a home folder to this type of account, simply select the desired account on the left (use Ctrl for multiple and Shift for continuous selection), then click on “Add to local”.
  • Page 59 If the network already contains a UNIX NIS domain, the system administrator can simply add the NAS server to the UNIX NIS domain to retrieve access settings from the NIS server. Once the system administrator adds the NAS server to a UNIX NIS domain (see Network SetupàUNIX NIS), a new tab entitled “UNIX NIS Accounts”...

  • Page 60: Group Setup

    4.3.3 Group Setup User Group tab Use this page to add, modify or delete user groups. NAS server allows up to 2048 user groups (including user groups on the local machine, Windows domain and NIS server). Group name is not case sensitive. It can be up to 15 characters except for the following characters: ! "...
  • Page 61 2. users: this is the user group. Each member of this group has his/her own home folder. “root” is the default member of this group. 3. guests: unlike the members of the “users” group, those of “guests” do not have their own home folders, instead, they can access the public folders on the NAS server.
  • Page 62 To add a new group, click “Create”. The “New Group Setup” page appears. Enter a name for the group, and select the members of the group in the “Not members” list (use Ctrl for multiple and Shift for continuous selection). Click on “Add” to add the selected members. Select “OK” to confirm the operation, or “Next”...
  • Page 63 Adding group members To add a new group member, select the target group from the list, and then select the members you wish to add in the “Not members” list (use Ctrl for multiple and Shift for continuous selection). Then click “Add”. Note that all users must belong either to the “users”...

  • Page 64: Quota Option

    4.3.4 Quota Option User quota tab You can modify user quota on this page. Please follow the steps below to modify user quota: 1. Select the user account you want to modify in the “User Name:” pull down menu. 2. Select the volume item to be changed in the “Current [In Use/Quota](MB):” list. 3.
  • Page 65 Note: The “Current [In Use／Quota] (MB)” list indicates the quota and the space used in each volume by the current account. The symbol "*" in this list means the account is assigned the maximum quota. Volume quota tab You can modify user quota in every volume on this page. Please follow the steps to modify volume quota: 1.

  • Page 66: Security Options

    Note: Please note that the setting will be separated into different pages according to the number of accounts. If the account you are going to perform does not appear on the page, please select the page number at the bottom of the page to go to other page 4.3.5 Security Options The system administrator can use this page to modify the preferences of newly created shared folders and user accounts.

  • Page 67: Using Access Control List (Acl)

    Default settings for newly created accounts 1. Default group: ○ users ○ guests Here you can choose to which group newly created users belong by default. If you want new accounts to automatically have a home folder, choose “users”, otherwise, choose “guests”. 2.
  • Page 68 ● List Folder / Read Data ● Read Attributes ● Read Extended Attributes ● Create Files / Write Data ● Create Folders / Append Data ● Write Attributes ● Write Extended Attributes Delete Subfolders and Files ● Delete ● Read Permissions Change Permissions Take Ownership ●...
  • Page 69 ● Write Attributes ● Write Extended Attributes Delete Subfolders and Files Delete Read Permissions Change Permissions Take Ownership ● Traverse Folder / Execute File ● List Folder / Read Data ● Read Attributes ● Read Extended Attributes Create Files / Write Data List Folder Create Folders / Append Data Contents...
  • Page 70 ● Create Files / Write Data ● Create Folders / Append Data ● Write Attributes ● Write Extended Attributes ●▲ Delete Subfolders and Files Delete ● Read Permissions Change Permissions Take Ownership ● Traverse Folder / Execute File List Folder / Read Data Read Attributes Read Extended Attributes Create Files / Write Data...
  • Page 71 Read Permissions Change Permissions Take Ownership ● Traverse Folder / Execute File ● List Folder / Read Data ● Read Attributes ● Read Extended Attributes Create Files / Write Data Create Folders / Append Data Write Attributes Write Extended Attributes Delete Subfolders and Files Delete ●...
  • Page 72 ●▲ Delete Subfolders and Files Delete ● Read Permissions Change Permissions Take Ownership ● Traverse Folder / Execute File ● List Folder / Read Data ● Read Attributes ● Read Extended Attributes Create Files / Write Data Create Folders / Append Data Read only Write Attributes Write Extended Attributes...

  • Page 73: Network Setup

    4.4 Network Setup Use this section to set the network types supported by the NAS server. The default setting allows for simultaneous use of Windows, UNIX, and Mac networks. You may change the defaults according to your needs. 4.4.1 Windows Network The system administrator can choose to enable Windows networking so that the Windows clients can access the shared folders of the NAS server.
  • Page 74 Applying Windows domain Privilege Settings After the server has successfully joined in a Windows domain, a new tab will appear on the Security SetupàAccount Setup screen, called “Windows Domain Accounts”, containing a copy of all user accounts. (For setup instructions, see Security SetupàAccount Setup àWindows Domain Accounts).

  • Page 75: Unix Network

    Synchronize with schedule You can choose to synchronize data between the NAS server and the Windows domain controller every fixed period or at a certain time everyday. To do so, select an appropriate time from the pull-down menus and then click the “Apply” button to finish the setting. Please note that when the account number is large, to ensure every scheduled synchronization can complete and to keep the server efficiency, the interval between 2 synchronizations should not be too long.

  • Page 76: Apple Network

    The system administrator can decide whether to make the NAS server available for NFS client. If yes, please select “Enable UNIX Networking”. If there is a NIS server in the UNIX network, use this option to select whether the server should be part of a NIS domain.
  • Page 77 Use this option to select whether the server should use AppleTalk or TCP/IP, thus allowing or preventing Mac clients from accessing the NAS server. This system also supports "Zone", a logical group of devices in an AppleTalk network. When the system detects the first subnet that has an AppleTalk Zone, it will display these zones on this page.

  • Page 78: Novell Network

    4.4.4 Novell Network Use this page to specify whether to support a Novell network or not. If the NAS server is set up as having multiple subnets, this page will display multiple tabs such as “Subnet 1”, “Subnet 2”, etc. allowing system administrator to setup Novell environment within each subnet.

  • Page 79: Internet Network

    administrator root to access the server from Novell clients, please use the “supervisor” account and the root password of the NAS server to log in (there’s no need to create this account on the NAS), or create another admins group account on the server. 5.
  • Page 80 server more secure. To automatically browser the NAS-3000 Series Manager with HTTPS, check the option “Automatically browse Storage Manager with HTTPS”, and all HTTP connections will be redirected to HTTPS. Enable FTP service FTP is a network protocol that allows user to transfer files between clients and server. For security reasons, “root”...

  • Page 81: Volume Management

    Create volume 1. Click on “Create” button to create a new volume and select the “Volume Type” you want to create. There are four options for NAS-3200 and six options for NAS-3400 in “Volume Type” field.
  • Page 82 Simple The NAS server will create an independent volume on each available hard disk with its available capacity, and the volume does not have data redundant mechanism. Span Select this option to make the selected disks as a concatenated, single volume. RAID 0 A RAID 0 volume takes all hard disk for one large hard disk, and performs parallel and multiple read and write, thus it has better performance than Non-RAID volume.
  • Page 83 allocated. Please determine which hard disk storage space will make up the volume. 4. Select the size from the “Size to use:” pull down menu. 5. Click the “Add>>” button. 6. Repeat step 4 to step 6, or press “Ctrl” fro multiple selections or “Shift” for continuous selections in step 4.
  • Page 84 2. When a volume crashes while there is no other volume available, the data in users’ home folders on the crashed volume will be destroyed and the users’ accounts will be transferred into the guests group. There will be no home folders for these accounts if the volume is re-created in the future since the accounts in the guests group don’t have a home folder.

  • Page 85: Volume Layout

    Note: “Spare sub-disk” stands for a hard disk space on a hard disk that composes the “RAID 5 with Spare” volume, while “spare disk” stands for the hard disk with the “spare sub-disk” on Check file system If the NAS server is improperly shut down or powered off, consistency check and parity check will be applied on RAID 1, RAID 5, and RAID 5 with Spare volume(s) when the server is rebooted.

  • Page 86: Cache Setup

    This page shows the status of volume layout in the NAS server. 4.5.3 Cache Setup...
  • Page 87 Turn on disk write cache support System administrator can enable or disable the hard disk write cache here. This setup will take effect only if the server hard disk supports cache memory. If the hard disk write cache is enabled, the system read/write performance will improve, but it may result in data loss if any unanticipated power failure occurs.

  • Page 88: Home Setup

    Note: 1. You have to reboot the NAS server to make the RAID 5 Cache setting effective, and it will be applied only to the selected volume(s). 2. If the NAS server doesn’t have any RAID 5 volume when you apply the “Turn on RAID 5 cache support “option, the RAID cache support will be turned on automatically on all future created RAID 5 volumes.

  • Page 89: Toolkit

    click “Apply”. Note: 1. Administrator cannot move users’ home folders to other volumes when any user is accessing his/her own data online. 2. The setting will be separated into different pages according to the number of accounts. If the account you are going to perform does not appear on the page, please select the page number at the bottom of the page to go to other pages.
  • Page 90 Use this option to enable SNMP access. To do this, select “Enable SNMP access” and in the column “System location”, enter the geographical location of the NAS server; then click “Apply”. Each entry in “Access privileges” consists of three elements: 1.

  • Page 91: Ups Management

    To add SNMP access privileges, click on “Create”. A new dialog will appear, where you can select a community name along with the host and Subnet /Mask (e.g. 192.168.1.0/255.255.255.0) belonging to this community. Then select the “Access privileges from SNMP”: either “read only”, or “writeable”.
  • Page 92 The NAS server currently supports only APC Smart Series UPS, either via serial connection or SNMP. Control UPS by serial port Connect the power cable of NAS server to the UPS and connect APC RS-232 cable to COM port on rear panel of the server. In NAS-3000 Series Manager, go to ToolkitàUPS Management to configure “Probing interval”...
  • Page 93 When APC UPS expansion unit is used, please use the proper APC RS-232 cable to connect. If “advanced port” is selected, make sure that the 940-0024C cable is connected, and if “basic port” is selected, please connect the 940-0020B cable. Advanced port provides automatic response function so that the system will detect when it does not find any UPS.
  • Page 94 registered, each community containing one or more host names and IP addresses. These hosts can be trusted and can read information from the UPS. If you want to control the UPS via SNMP, you must register the NAS server in one of the communities listed, then enter the name of the community in the “UPS community”...

  • Page 95: Restore Defaults

    In “Start of event OID”, enter the critical event trap OID. Alternatively, use an SNMP program such as HP OpenView to browse through the MIB file and obtain the trap OID. The value 1.3.6.1.4.1.318.0.5 for example stands for A/C power failed, switching to battery. In the field “End of event OID”, enter the informational trap OID, e.g.

  • Page 96: Shutdown/ Restart

    The system administrator has the option to restore factory defaults for all settings, or remove all user settings in the system. Four options are available: 1. Restore Server Configuration (basic, code page, notification). 2. Remove shared folders, and files in home folders. 3.

  • Page 97: System Update

    Use this page to “Shutdown or Restart” the server. You can also use the power switch on the NAS server. To preserve data integrity, never unplug the server before it has been properly shut down. System administrator can select the option “Delay xxx minutes to shutdown/restart the server” and the setup will be executed after the time specified.
  • Page 98 Once you have obtained the OS upgrade, follow these steps to update your system: 1. Copy the update file (assume its name as “update.pat”) from any client computer to any shared folder in the NAS server. 2. Click “Browse” to select name and path of system update file. 3.

  • Page 99: File Browser

    4. During the upgrade, the browser on the client terminal will loose the connection to the system. Close the browser and wait for the upgrade to complete before re-connecting to NAS server. (The system will send an e-mail message informing the administrator that the server is back on line).

  • Page 100: Logout

    4.8 Logout In the interest of safety, remember to log out whenever you complete the management operation.

  • Page 101: Chapter 5 Using Backup Utility

    Chapter 5 Using Backup Utility PLANET NAS-3000 series Backup is a backup tool integrated in PLANET NAS-3000 series Assistant. The system administrator can use it to backup data from the NAS server to other storage devices on the LAN, or to restore previously backed up data back to the NAS server. There are four types of data available for the administrator to backup and restore: 1.

  • Page 102: Backing Up Data

    home folders. 4. System information, user accounts, groups and data: all data on the server, including the configurations and data mentioned above. 5.1 Backing up data To backup data, follow the steps: 1. Activate PLANET NAS-3000 series Assistant, click the NAS-3000 series Backup tab, and select the server to be backed up from the server list, or select “Input server IP manually”...
  • Page 103 3. Enter the “System administrator password”. 4. Click the “Browse” button to choose the backup path. By default the backup file is named as “server_name-mmddhhss.bkp”, where mmddhhss stands for month-day-hour-minute of the backup time. The administrator can also specify the file name manually. 5.
  • Page 104 item is selected from the “What to backup:” list, user quota will not be Note: If the 2 , or 4 backed up. In the future when the backup data is restored back to the NAS server, user quota will be set as “unrestricted”, and administrator has to manually set the quota if needed. 6.
  • Page 105 7. Check the shared folders to be backed up and click the “Next” button for the backup to begin.

  • Page 106: Scheduling Backup

    Note: FAT/FAT32 does not support files larger than 4GB. When running PLANET NAS-3000 series Backup on Windows 98 clients with FAT/FAT32, or backing up files from the NAS server to another devices running Windows 98 with FAT/FAT32, the system will automatically divide the backup file into several 4GB-size files, and name the extension of each file in the order of “.bkp”, “.001”, “.002”, etc.

  • Page 107: Scheduling Multiple Backups

    fit the system predefined format, an additional “-mmddhhss” will be appended to the file name. 2. Choose “Schedule” from the “Select the action:” list and click the “Next” button to go to the schedule setup window. 3. Make proper selections from “Schedule Task”, “Start time” and “Schedule Task Daily” options. If you want to make further settings, click the “Advanced”...
  • Page 108 A schedule item "NAS-3000 series Backup—NAS-3200" on Schedule Task of Windows system’s Control Panel. ii. A configuration file "NAS-3200.bkc" on the directory where the Windows OS is installed. This profile will record the time to perform schedule backup and the backup item.

  • Page 109: Deleting Schedule

    5.2.3 Deleting Schedule If you want to delete predefined schedule, go to the schedule page, check the “Show multiple schedules” on the bottom. Press the “Delete” button to delete the schedule. If you have set up multiple schedules, you can only delete the last created schedule from the schedule setup page.
  • Page 110 2. Click the “Restore” button to run the restoration wizard.
  • Page 111 3. Enter the “System administrator (root) password”. 4. Browse for the backup file to restore form the “Restore from” item. If previously only changed data was backed up, restoring each “.bkp” file chronologically is necessary in order to restore the NAS server to a designated date.
  • Page 112 7. Select the items to restore and click “Next” to start to restore data. 8. If the backup file contains data of shared folders, you can further specify the path to restore these shared folders.
  • Page 113 By default the program will select all source data in the “Select the data to restore:” column and “Original location” in the “Select the destination:” column, however, you can change the setting as your need. After the change is made, click the “Add” or “Add in sub-folder” button to add the setting to the list below, then click “Next”...

  • Page 114: Third Party Backup Support

    Note: 1. When restoring data back onto the NAS server, please verify there is enough storage space on the server for data restoring; otherwise the restoring process will fail. 2. When backing up/restoring data, many temporary files will be generated in the first volume of the system, therefore the backing up/restoring cannot be performed if the free storage space in the first volume is less than 100MB.

  • Page 115: Chapter 6 Using Data Replicator

    Chapter 6 Using Data Replicator Backup is necessary for ensuring data completeness. But people are always too busy to backup regularly. In order to make users backup more efficiently and on a timely basis, PLANET NAS-3000 series Replicator can fully automate the backup process from Windows client to the NAS server.
  • Page 116 Please Enable Windows networking in Network SetupàWindows Domain of NAS-3000 Series Manager. 2. Account Setup...
  • Page 117 PLANET NAS-3000 series Replicator allows user to backup files to any shared folder with full access right in the NAS server. But due to security consideration, we urge user to backup files to his/her own home folder in the NAS server to prevent other users from unintentional deletion, modification, and use of these files.

  • Page 118: Planet Nas-3000 Series Replicator Basic Requirements

    Please make sure the NAS server and the Windows client running PLANET NAS-3000 series Replicator use the same encoding. A wrong setting may result in problems when accessing data 6.1.2 PLANET NAS-3000 series Replicator Basic Requirements 1. 5MB Hard Disk Space 2.

  • Page 119: Start Using Planet Nas-3000 Series Replicator

    Please click on the hyper link of “NAS-3000 series Replicator” to enter the file folder. Double click on the file “setup.exe” and install PLANET NAS-3000 series Replicator to your hard disk according to the instruction given on the screen. 6.3 Start Using PLANET NAS-3000 series Replicator 6.3.1 Backup Windows client data to the NAS server First-Time Use &...
  • Page 120 2. In the “Server” field, select the destination to store backup files. Click the “Browse” button to display the search page and select the NAS server and shared folder where you wish to store your backup files. After the selection is complete, click ”OK” to return to the previous page. The column at the top of the search page will list all shared folders a user have read/write access to.
  • Page 121 3. Select those file folders of this computer you wish to backup/monitor in the tree structure below. 4. Click the Upload button on the right side to display the dialogue window below: Because this is the first time you use PLANET NAS-3000 series Replicator for backup, please select “All Files”...
  • Page 122 If this version has a special representative meaning, user may select the option “Create a tag after upload” so that after the upload is complete, this version can be created with a tag to allow for easy restoration in the future. PLANET NAS-3000 series Replicator allows the user to create up to 20 tags.

  • Page 123: Recover Files From The Nas Server To Windows Client

    Files Filtering User may choose not to backup non-essential files (e.g. .tmp or temporary files created by Windows client) To setup not to backup by file type, click “Filter” on the right and add “extension” or “prefix” to avoid backing up of files with the extension/prefix. 6.3.2 Recover files from the NAS server to Windows client 1.

  • Page 124: Tag Management

    directory on the NAS server: \DR BACKUP-client computer name\the disk of the client computer. The column on the right displays all subdirectories/files in each directory. 2. Select at the bottom of the page the destination of the restored files. (Path of your own machine) 3.
  • Page 125 manually delete unwanted tags from the previously created tags. PLANET NAS-3000 series Replicator will not delete the oldest tags automatically when the user creates more than 20 tags. The tag name is using the date and time of the tag is created by default. For example, "0111072228"...
  • Page 126 Select “Tag” tab, click “Create” button, and then click “OK” after key in “Tag Name” and “Comment”. PLANET NAS-3000 series Replicator will create a tag for the latest version of every file in the NAS server backup directory. If user enables “Upload files before adding new tag” in the “Preference”...

  • Page 127: User Preferences

    6.3.4 User Preferences Upload...
  • Page 128 1. Upload before monitoring. When this option is selected, each time “Monitor” is executed, the system will check to see if there are files that have not been backed up. If yes, it will automatically upload these files. This is to prevent client computer to change certain files when there is network disconnect or if user did not run monitor immediately after running the complete backup in the first instance.
  • Page 129 indicates its version number, that is, the first version of the backup file will be given the file extension "v00", the second "v01", and so on. This number will increase each time a new version of file is backed up. When all twenty versions are used up, you will see a file extension of "v20" and the file with the extension "v00"...

  • Page 130: Chapter 7 Trouble Shooting

    Chapter 7 Trouble Shooting Q: First-time Network Setup with PLANET NAS-3000 series Assistant fails. A: Please check the followings: 1. Make sure you have selected the correct server. 2. Make sure the server is connected to the LAN. Check the LAN LED on the server panel to see if the connection is normal.
  • Page 131 Q: Cannot use Internet Explorer to connect to NAS server. A: Please check the followings: 1. Check if the network settings of the NAS server are correct and make sure that the IP of the NAS server does not conflict with those of other servers on the LAN. 2.
  • Page 132 Q: It takes a long time to start the server and it seems to be a boot failure. A: If the NAS server is improperly shut down when it is operating, the system will automatically check the file system when the server is restarted. The more data are saved on the server, the longer the system check will take.
  • Page 133 Q: Hard disk rebuild failure. A: The following reasons can cause a hard disk rebuilding operation to fail: 1. The hard disk used to rebuild is damaged. Try using a brand-new hard disk. 2. The hard disk used to rebuild is too small to rebuild the original volume on it. 3.
  • Page 134 Q: Cannot find the NAS server in “Network Neighborhood”. A: Please check the followings: 1. Make sure that the NAS server has been turned on and connected on the LAN. 2. Make sure the system administrator has enabled Windows Networking on the NAS server.
  • Page 135 6. If users have added the NAS server into a Windows domain, please check that the Windows domain controller is operating normally. The system administrator can try to re-join the NAS server to the Windows domain in NAS-3000 Series Manager. In addition, please check the client failed to access the NAS server has correctly logged onto the same Window domain.
  • Page 136 Q: Cannot access/create folders with small-letter English names on the NAS server via the Novell client’s terminal. A: The Windows Client service for Netware will automatically change small letters into capitals in the background, which can cause errors with some double byte characters, but this problem will not happen with Novell client 4.8 for Windows NT/2000, or client 3.3 for Windows 98.
  • Page 137 As shown in the example, the login script will map the public1 folder on NAS-3200 as “p” drive and map users’ home folders on NAS-3200 as “h” drive for all Novell clients on the LAN.
  • Page 138 Q: PLANET NAS-3000 series Assistant for Mac OS cannot find the NAS server with "Unknown" status. A: If the network of Mac client was set to "DHCP: 1. Please change to "Fixed IP" or 2. Change to "Fixed IP" first, and then change back to "DHCP" If the network of Mac client was set to "Fixed IP": 1.
  • Page 139 Q: Cross marks appear when a Mac client is browsing an English web site. A: When an Mac client, for example a Mac OS 9.0.2 client, is trying to browse an English web site and sees many “cross” marks appear, please close Smartview from the Control Panel. Q: HDD space is not released after an Mac client deletes a file on the NAS server A: When an Mac client deletes a file on the NAS server, the file is not actually deleted so the available HDD space shown on the Server Information/Status page is not enlarged.
  • Page 140 Q: Cannot connect to NAS after modifying network configuration A: After modifying the network configuration (including server addresses, domain, DNS entries, etc.), re-confirm the network settings and change them as necessary. Try closing the browser and reconnecting to NAS-3000 Series Manager. Q: Local users cannot access NAS-3000 Series Manager.
  • Page 141 2. Cannot connect to host: xxxxxx (xxx.xxx.xxx.xxx). This message indicates that the system could not connect to the SMTP server. This may be due to one of the following reasons: Network connection broken. Check the network connection and try again. ii.
  • Page 142 Q: Failed to add the NAS server to the Windows domain. A: If the NAS server cannot be added into the native mode Windows 2000 domain, please check if the DNS setting of the domain controller is correct. The following hyperlink on the Microsoft web site is a reference for the DNS setting: http://support.microsoft.com/default.aspx?scid=kb;en-us;260371.
  • Page 143 Q: PLANET NAS-3000 series Replicator cannot back up data in Outlook. A: Outlook saves data to a file named “mailbox.pst” in a directory ”Ourlook”. The file is locked when you launch Outlook so PLANET NAS-3000 series Replicator cannot back up the data.

  • Page 144: Appendix 1 What Is Raid

    NAS-3200 supports the RAID 0 and RAID 1 volumes, and NAS-3400 supports RAID 0, RAID 1, RAID 5, and RAID 5 with Spare, described below:...

  • Page 145: A1.1 Raid 0 (Striping)

    A1.1 RAID 0 (striping) In a RAID 0 array, data is split and stored in different locations, but without fault tolerance. The server treats the array as one big disk, with a size of almost all individual disks combined. The parallel access to multiple disks allows for faster read and write, making the array faster than individual disks.

  • Page 146: Appendix 2 Windows Access To Nas Server

    Appendix 2 Windows Access to NAS Server After installing the NAS server (we shall assume the default server name NAS-3200), the server NAS-3200 will appear in Windows Network Neighborhood. Users who are members of the users group (see Security Setup section above) can access a folder named after their account and other folders to which they have access privileges.

  • Page 147: Appendix 3 Unix Access To Nas Server

    Appendix 3 UNIX Access to NAS Server One of the purposes for the NFS protocol is to have similar management methods of the remote file system and local file system. Therefore, they can both use the “mount” command to mount. mount /dev/dsk/c0t0d0s5 /home (local filesystem, Solaris) mount /dev/hda5 /home (local file system, Linux)
  • Page 148 /net -hosts /home auto_home -nosuid auto_direct The first column in the file is the path to automount, which means that when users at clients try to access this directory, the link will be enabled automatically. In the second column, the parameters are the paths for databases, which record the mount information about the directory in the first column except for “-hosts”.
  • Page 149 jiem:x:1003:500:Jiem Deng:/home/jiem:/bin/csh When the user “sysadmin” logs in to the UNIX clients, he will enter his default home directory /home/sysadmin according to “/etc/passwd”. Due to the auto_home database, /home/sysadmin will be automatically mounted to NAS3200:/volume1/homes/sysadmin. With auto_home, the administrator can easily allocate hard disk space to users. When the NAS server named “NAS3200”...

  • Page 150: Appendix 4 Mac Access To Nas Server

    Appendix 4 Mac Access to NAS Server This system software supports the two access protocols AppleTalk and TCP/IP. The system administrator only has to configure the desired protocol in NAS-3000 Series Manager, “Network Setup”à”Apple network”. Suppose you are running a NAS server called “NAS3200”. To allow access from a Mac client via AppleTalk, select “AppleShare”...

  • Page 151: Appendix 5 Novell Access To Nas Server

    Appendix 5 Novell Access to NAS Server A Windows client terminal must have “Client Service for Netware” or “Novell Client for Windows” installed before access to the NAS server’s Novell service (this server only offers Bindery Service, and no NDS). Suppose you wish to access the server named NAS3200 from a client with “Client Service for Netware”...

  • Page 152: Appendix 6 Third Party Backup Support

    Appendix 6 Third Party Backup Support A6.1 CA BrightStor Enterprise Backup v10.0 Backup-able/Restore-able items All share/home folders. Authentication “root” can log in from CA BrightStor, browse all users' home folders, and perform fully backup/restore. Normal user who logs into the Windows client running CA BrightStor with the same account/password in NAS server can backup data in his/her home folder and other share folders he/she has permission to access.

  • Page 153: A6.2 Ca Brightstor Arcserve Backup V9 For Windows

    1. The user name and password required during installing CA BrightStor Enterprise Backup (CAEB) v10.0 should be identical with the pair used to map the shared folder on the NAS server. 2. The Windows client should belong to the administrators group in order to install CA BrightStor Enterprise Backup (CAEB) v10.0.

  • Page 154: A6.4 Dantz Retrospect Backup V5.6

    NAS server as backup destination When using Veritas BackupExec v8.6 to backup data to the NAS server, please note that: 1. The user name and password required during installing Veritas BackupExec v8.6 should be identical with the pair used to map the shared folder on the NAS server. 2.

  • Page 155: Appendix 7 Using Planet Nas Assistant On Mac

    Appendix 7 Using PLANET NAS Assistant on Mac A7.1 Using PLANET Filer Assistant on Mac OS 9 Before You Start 1. Connect the NAS server to the LAN and turn on the server. 2. Set the resolution of the client terminal screen to 1024*768 or higher. 3.

  • Page 156: A7.2 Using Planet Filer Assistant On Mac Os 10

    A7.2 Using PLANET Filer Assistant on Mac OS 10 1. Copy the file “NAS3000SeriesAssist.dmg.gz” to the Mac OS 10 client. “NAS3000SeriesAssist.dmg.gz” 2. Double-click file extract file “NAS3000SeriesAssist.dmg”. 3. Double-click the file “NAS3000SeriesAssist.dmg” to extract the file to the folder “NAS3000SeriesAssist”. 4.

  • Page 157: Appendix 8 Specification

    Appendix 8 Specification Model NAS-3200 NAS-3400 Form Factor Tower Processor VIA C3 800MHz Memory 256MB Four Hard Disk Tray ATA 66/100 IDE interface Scalability Up to 500GB Up to 1TB 0, 1, 5, 5+Hot Spare with RAID Level 0, 1 with on-line rebuild...

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