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420
ShoreTel 420 Manuals
Manuals and User Guides for ShoreTel 420. We have
6
ShoreTel 420 manuals available for free PDF download: User Manual, Quick Reference, Quick Reference Manual, Quick Manual
ShoreTel 420 User Manual (43 pages)
Brand:
ShoreTel
| Category:
IP Phone
| Size: 1.35 MB
Table of Contents
Version Information
2
Table of Contents
3
Before You Start
5
About this Book
6
Organization
6
Conventions
6
Related Documents
6
Chapter 1 Getting Started
7
Shoretel IP Phone 420 User Guide
8
Overview of the Shoretel IP Phone 420
9
Call Appearance Buttons
10
Reducing Glare on the Phone's Screen
10
Adjusting the Display Contrast
10
Assigning Your Extension to Your Phone
11
Provisioning a Phone in a Shoretel Connect CLOUD System
11
Logging in to the Voicemail System and Setting up Your Phone
12
Changing Your Phone's Time Zone
12
Operating Your Phone
13
Placing Calls
13
Answering Calls
14
Adjusting the Ring and Listening Volume
16
Muting a Call
17
Guide to Status Icons
17
Using the Directory
18
Checking Call History
19
Interacting with Calls
20
Placing a Call on Hold or off Hold
20
Diverting an Incoming Call to Voicemail or Another Number
20
Transferring a Call
21
Answering Additional Calls
22
Parking and Unparking Calls
22
Setting User Options
23
Chapter 2 Using Advanced Features
24
Making a Conference Call
25
Using the Intercom
25
Changing Availability State and Forwarding
26
Changing a Phone's Extension Assignment
27
Paging
27
Picking up the Night Bell
28
Changing a Hunt Group's Status
28
Silently Monitoring a Call
28
Silently Coaching in a Call
29
Barging in on a Call
29
Using Voicemail
30
Chapter 3 Using Voicemail
30
Logging in to Voicemail
32
Logging in to Voicemail from Your Phone
32
Logging in to Voicemail from Another Extension
32
Logging in to Voicemail from an External Phone
32
Interacting with New Messages
33
Using Shortcut Keys
33
Listening To, Replaying, Saving, and Deleting Messages
33
Forwarding a Message
33
Replying to a Message
34
Listening to Saved Messages
34
Sending Messages from Voicemail
34
Leaving a Message and Using Message Options
35
Using Mailbox Options
36
Recording Your Name
36
Recording a Personal Greeting
36
Setting Your Password
37
Assigning Your Extension to a Phone
37
Changing Your Availability State
37
Enabling or Disabling Envelope Information
38
Listening to Your Deleted Messages
38
Removing Deleted Messages
38
Enabling or Disabling Automated Call Handling in Outlook
39
Enabling or Disabling a Notification Profile
39
Changing the Workgroup Agent State
39
Enabling or Disabling Find Me Forwarding
40
Chapter 4 Troubleshooting
41
Problems and Solutions
42
Viewing Phone Information
42
Rebooting Your Phone
43
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ShoreTel 420 Quick Reference (5 pages)
Brand:
ShoreTel
| Category:
IP Phone
| Size: 2.35 MB
Table of Contents
Status Icons
2
Guide to Leds
2
Voice Mail Operations
3
Troubleshooting
3
Leaving a Message
3
ShoreTel 420 Quick Reference Manual (4 pages)
Brand:
ShoreTel
| Category:
IP Phone
| Size: 0.5 MB
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ShoreTel 420 Quick Reference (2 pages)
Brand:
ShoreTel
| Category:
IP Phone
| Size: 2.12 MB
ShoreTel 420 Quick Manual (2 pages)
For SW Comms
Brand:
ShoreTel
| Category:
Handsets
| Size: 0.24 MB
ShoreTel 420 Quick Reference (2 pages)
Brand:
ShoreTel
| Category:
IP Phone
| Size: 2.12 MB
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