Error Messages - Godex EZ-1100Plus User Manual

4-5. Error Messages

LED Light
Ready Status
Red
Red Red
(Flash) (Flash)
Red
Red
Red
Red
Red
Red
EZ-1000Plus User's Manual
Beep Description
4 beeps
Print head is not firmly closed.
twice
The temperature of print head
None
is too high.
Ribbon is not installed, and
3 beeps printer shows error message.
twice
Ribbon is used up or ribbon
supply shaft is not moving.
Unable to detect paper.
2 beeps
twice
Paper used up.
2 beeps
Abnormal paper feed.
twice
2 beeps Memory is full; printer will print
twice out "Memory full."
Can't find the file; printer will
2 beeps
print out "Filename can not be
twice
found."
File name is repeated; printer
2 beeps
will print out "Filename is
twice
repeated."
Re-open the print head and
make sure it closes tightly.
Wait for the print head
temperature drops to the
normal temperature range,
printer will go back to the
standby mode and the LED
light will stop flashing.
Make sure the printer is in the
Direct Thermal mode.
Replace with new ribbon roll.
Make sure the movable sensor
mark is at the correct position,
if the sensor is still unable to
detect paper, and then go
through Auto Sensing again.
Replace with new label roll.
Possible causes: card tags or
paper fall into the gap behind
the platen roller, can't find
label gap/black mark, black
mark paper out. Please adjust
it according to actual usage.
Delete unnecessary data in
the memory.
Use "~X4" command to print
out all the files, and then check
whether the file exist and the
file name is correct.
Change the file name and
download again.
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Solution