Godex EZPi-1000 Series User Manual
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Godex EZPi-1000 Series User Manual

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User's Manual
EZPi-1000 Series
P/N. 920-013011-00
Rev. B, 05.2009

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Summary of Contents for Godex EZPi-1000 Series

  • Page 1 User’s Manual EZPi-1000 Series P/N. 920-013011-00 Rev. B, 05.2009...
  • Page 2 EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 / 1995. The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits. EZPi-1000 SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000 / EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :...

  • Page 3: Safety Instructions

    Safety Instructions Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben. Die Geräte nicht der Feuchtigkeit aussetzen. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die Spannung des Geräts mit der Netzspannung übereinstimmt. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte sonst Schaden nehmen.
  • Page 4 Safety Instructions Please read the following instructions seriously. Keep the equipment away from humidity. Before you connect the equipment to the power outlet, please check the voltage of the power source. Disconnect the equipment from the voltage of the power source to prevent possible transient over voltage damage.

  • Page 5: Table Of Contents

    1. BARCODE PRINTER..............5 1-1. Printer Accessories ......................5 1-2. General Specifications ....................5 1-3. Communication Interface ....................7 1-4. Printer Parts ........................9 2. PRINTER INSTALLATION............11 2-1. Ribbon Installation ......................11 2-2. Label Installation ......................13 2-3. Label Roll Core Installation Instruction ................. 14 2-4.

  • Page 6: Barcode Printer

    1. Barcode Printer 1-1. Printer Accessories After unpacking, please check the accessories that come with the package, and store appropriately. Barcode printer Power cord Switching Power USB Cable Label Ribbon Empty Ribbon Roll Label Roll Core Label Stop Plate Quick Start Guide CD (includes label editing software QLabel / Manual) 1-2.
  • Page 7 1-D Bar codes: Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart, UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC, Barcodes MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128 and GS1 DataBar...

  • Page 8: Communication Interface

    1-3. Communication Interface Parallel Interface Handshake : DSTB connects to the printer, BUSY connects to the host Interface cable : Parallel cable compatible to IBM PC Pin out : See below PIN NO. FUNCTION TRANSMITTER /Strobe host / printer Data 0-7 host /Acknowledge printer...
  • Page 9 Internal Interface UART1 wafer Ethernet module E_MD E_MD E_RST E_RST UART2 wafer Expansion module EZPi-1000 User’s Manual...

  • Page 10: Printer Parts

    1-4. Printer Parts Cover Open Button Top Cover Label Roll Core Ribbon Rewind Wheel LCD Module Case Printing Mechanism Front Cover Piece Ribbon Rewind Shaft + Empty Ribbon Roll Locking Tenon (left/right) CF Card Slot Cover Print Head Pressure Adjustment Screw (left/right) EZPi-1000 User’s Manual...
  • Page 11 Ribbon Supply Shaft Label Guide Platen Roller Print Line Adjustment Gear Label Sensor LCD Control Panel Fan-Fold Label Insert Connection Port for PS2 / Wireless LAN Antenna (Optional) Power Switch Ethernet Port USB Port Parallel Port Serial Port (RS-232) Power Socket * The communication ports may vary depending on product types.

  • Page 12: Printer Installation

    2. Printer Installation This printer model has the following print modes: Thermal When printing, ribbon must be installed to transfer the print contents onto the Transfer (TT) media. Direct Thermal When printing, no ribbon is necessary; it only requires direct thermal media. (DT) Please check the specific print mode, and then go into the Setting Mode after power on the printer。...
  • Page 13 Feed the ribbon from the Ribbon Supply Shaft under the Print Head. Wrap the ribbon around the Ribbon Shaft and stick the ribbon onto the Empty Ribbon Roll Core. Firmly close the upper print mechanism. EZPi-1000 User’s Manual...

  • Page 14: Label Installation

    2-2. Label Installation Open the top cover by pressing the Cover Open Buttons on both sides. Insert the Label Roll Core into the label roll. Assemble the Label Stop Plates on both sides of label roll. Place the label roll into the printer.

  • Page 15: Label Roll Core Installation Instruction

    2-3. Label Roll Core Installation Instruction (A) 1” roll core installation (B) 1.5” roll core installation (C) 3” roll core installation EZPi-1000 User’s Manual...

  • Page 16: Card / Hang Tags Installation

    2-4. Card / Hang tags Installation When installing cord tags, the tag hole must align with the sensor arrow (as indicated in figure), then use the Label Guide to secure the tags. Sensor Detection Position Sensor 2-5. PC Connection Please make sure the printer is powered off. Take the power cable, plug the cable switch to the power socket, and then connect the other end of the cable to the printer power socket.

  • Page 17: Driver Installation

    2-6. Driver Installation Insert product CD to your computer’s CD Drive and find the "Windows Drives" folder. Select the icon of driver file and click it to start the installation. Follow the instruction on screen to keep the installation going. Then the Driver Wizard utility should run automatically.
  • Page 18 Select connection port. Enter the printer name and set printer sharing option. A description page of printer settings will be displayed after all settings are completed. Check if all printer settings are correct and then press Finish to start copying driver files.

  • Page 19: Control Panel

    3. Control Panel 3-1. Control Panel Introduction Control keys FEED PAUSE CANCEL LED indicators Power Power on After turning on the power, the Ribbon and Media Ready(Power) lights will flash alternately until the completion of initialization. Ribbon Ribbon status indication Media Media status indication 3-2.
  • Page 20 With different combinations of FEED PAUSE and CANCEL keys, the printer can perform various functions as follows: Item Beep LCD Message Description Press and hold key and turn + Power Self test 3 beeps Self test on the printer until the buzzer beeps 3 times.

  • Page 21: Setting Mode

    3-3. Setting mode In the Setting Mode, changes can be made according to requirement on the printing mode, options, media type, and parallel interface (printer can only go into setting when connected to PC by parallel cable, USB cable, or serial cable). Power on the printer and make sure it is on “Ready to print”...
  • Page 22 Below are general descriptions of setting items. Default: 15 Darkness Set the darkness of printing result. The setting value is from 0 to 19 and the default value is 15. Speed Set the speed of printing. Default: 0 Set the stop position of printing. The setting value is from 0 to *Note: When printing with label format that is created based Adjust Stop Position on old series printers, please change this setting to achieve...
  • Page 23 Default: English English Simplified Chinese Traditional Chinese LCD Language Spanish Italian Deutsch French Turkish Default: Code Page 850 Code Page850 Code Page852 Code Page437 Code Page860 Code Page863 Code Page865 Code Page857 Code Page861 Code Page862 Code Page Code Page855 Code Page866 Code Page737 Code Page851...
  • Page 24 Default: USB USB / Ethernet USB: Set the USB port as active port. Ethernet: Set the Ethernet port as active port. Preview and check all settings. Preview 【 】 Note 1 “Default Setting” is the original settings from the factory, if other changes are made on the settings, then follow the new settings.
  • Page 25 The diagram of Setting Mode Item with the ”＊" sign is default setting. Items in dashed block are effective when RTC module is installed. EZPi-1000 User’s Manual...

  • Page 26: Self-Test

    3-4. Self-Test The Self-Test function will help user to check whether the printer is operating normally. In Self-Test Mode, the printer will print out a test sample each time when the FEED key is pressed. To break off the Self-Test procedure, please power off the printer. Below are the Self-Test procedures: Power off the printer, press and hold the FEED key.

  • Page 27: Dump Mode

    3-5. Dump Mode When label setting and the print result don’t match, it’s recommended to go into the Dump Mode to check whether there’s a mistake in data transmission between the printer and the PC. For example, when printer receives 8 commands, yet without processing these commands, only printed out the contents of the commands, this will confirm whether the commands were received correctly.

  • Page 28: Keyboard Mode

    3-7. Keyboard Mode EZPi-1000 series printer can support keyboard with PS2 interface. To connect the PS2 keyboard, please do as follows: Please be sure the printer power is on and is showing no error message. Power off the printer and then plug the PS2 keyboard connector into the socket in the back of printer.
  • Page 29 LCD will show the Serial Number Prompt. Key in the start value. (Example:00001) LCD will show the first Variable Prompt. Key in the variable data. (Example: Apple) 10. LCD will show the second Variable Prompt. 11. Key in the variable data. (Example: 199) 12.
  • Page 30 14. The printer will print out 3 labels that include user-defined variables and serial number. EZPi-1000 User’s Manual...

  • Page 31: Error Messages

    3-8. Error Messages If problems occur that prevent the printer printing normally, the printer will beep as warning, and error messages will be displayed. Quickly blinking Slowly blinking Light is on LED Message Light Beep Description Solution Message Ribbon Media Display Thermal Re-open the...
  • Page 32 Delete unnecessary Memory 2 beeps Memory is data in the memory Full twice full or use CF Card. Rewinder 2 beeps Rewinder is Remove the labels Full twice full on rewinder. Use “~X4” command to print Filename 2 beeps Can’t find out all the files, then can not be twice...

  • Page 33: Accessory

    4. Accessory 4-1. Stripper Installation Stripper Module Screw (TAP 3*8) x 2pcs 【 】 Note1 Please power off the printer before installing the stripper module. 【 】 Note2 Label liner thickness is recommended to be 0.06mm ㎡ ± 10% with basic weight 65g/ ±...
  • Page 34 Plug in the stripper connector onto the switchboard socket. (refer to right figure) 【 】 Note There are 2 sockets on the converting boards (one is for stripper installation, and another one is for cutter), before plug the connector into socket, please check the pin first.
  • Page 35 10. Follow the direction as shown in figure to feed the liner across the stripper. 11. Close the upper print mechanism and the stripper. 12. Press the FEED key to adjust the position of label and complete the installation. EZPi-1000 User’s Manual...

  • Page 36: Cutter Installation

    4-2. Cutter Installation Cutter Module Screw (TAP 3*8) x 2pcs 【 】 Note1 Please power off the printer before installing the cutter module. 【 】 Note2 Do not cut self-adhesive labels! The traces of adhesive will pollute the rotary knife and impair safe operation! The service life of the cutter is 【...
  • Page 37 Place the left side of the stripper first, and then fit the right side. Flip the cutter module downward to open the cutter. Hold the cutter module and lock it with screws After the screws are locked, flip to close the cutter module.

  • Page 38: Wlan Module Installation

    4-3. WLAN Module Installation Ethernet Cable 1.8M Secure Screw*1 Bracket Screw*2 Module Bracket WLAN module Module Connection Wire WLAN Antenna Nut (for Antenna) Washer (for Antenna) Fixture Plate Antenna Bracket Make sure the power is off and the power cable is unplugged. Place the printer onto a smooth surface and flip the whole printer unit upside down.
  • Page 39 Unscrew the Ethernet Module Secure Screw. Remove the Ethernet Module and its connection wire. Unscrew the screw of PS2 Port with long-nose pliers Unscrew the Ground Wire Screw and unplug the connection wire of PS2 Port to remove the PS2 Port. 10.
  • Page 40 13. Align the WLAN module to the Ethernet port and plug into it. 14. Secure the module onto the back plate. 15. Thread the Module Connection Wire through the other connection wires on the mainboard as the direction showed in figure. Then arrange the Antenna Connection Wire as the arrow showed.
  • Page 41 17. Put the Fixture Plate first then the Washer and tighten the Nut to mount Antenna Connection Wire on the printer. Note: It is suggested to tighten the Nut with long-nose pliers when mounting the Antenna Connection Wire. 18. Turn the Antenna according to the direction as arrow showed to mount it on the Antenna Connection Wire.

  • Page 42: Cf Card Adapter Installation

    4-4. CF Card Adapter Installation CF Card Adapter (Front) CF Card Adapter (Back) 【 】 Note Please power off the printer before installing the CF Card Adapter. Open the top cover by pressing the Cover Open Buttons on both sides. Take off the label roll core.

  • Page 43: Cf Card Instruction

    4-5. CF Card Instruction EZPi-1000 series printers can read the CF Card after installed the CF Card Adapter. If the built-in memory is insufficient for storing label formats, graphics or fonts, users can use CF Card as external memory to provide more memory space.

  • Page 44: Maintenance And Adjustment

    5. Maintenance and Adjustment 5-1. Thermal Print Head Cleaning Unclear printouts may be caused by dusty print head, ribbon stain or label liner glue. Therefore when printing, it’s necessary to keep the top cover closed. Also, check and prevent paper/label from being stained or dusty to ensure print quality and to prolong the print head life.

  • Page 45: Print Line Adjustment

    5-3. Print Line Adjustment To get better printing balance and quality, use print head adjusting gear to adjust the contacting surface between print head and label. When turning print head adjusting gear counter-clockwise (as arrow 1 shows), print head would move in the direction where arrow A shows.

  • Page 46: Troubleshooting

    5-5. Troubleshooting Problem Recommended Solution ♦ Power on the printer, but the Check the power connector LED does not light up ♦ LED light turns red Check for software setting or program command errors ♦ (power/status) after printing Replace with suitable label or ribbon ♦...

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