Godex RT200i User Manual

Godex RT200i User Manual

Barcode printer
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User Manual
: RT200i series
Version
: Rev. 1.6
Issue Date
: 2013.07.04
P/N
: 920-014511-00
RT200i/RT230i BARCODE PRINTER
USER MANUAL

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Summary of Contents for Godex RT200i

  • Page 1 RT200i/RT230i BARCODE PRINTER USER MANUAL User Manual : RT200i series Version : Rev. 1.6 Issue Date : 2013.07.04 : 920-014511-00...
  • Page 2: Table Of Contents

    RT200i/RT230i USER MANUAL CONTENTS Barcode Printer Box Content Getting to Know Your Printer Printer Setup Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver and QLabel with Super...
  • Page 3 RT200i/RT230i USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4: Safety Instructions

    RT200i/RT230i USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. Keep the equipment away from humidity. Before you connect the equipment to the power outlet, please check the voltage of the power source. Make sure the printer is off before plugging the power connector into the power jack.
  • Page 5: Barcode Printer

     Label Stock Ribbon Module Power Adapter    Empty Ribbon Core Power Cord Ribbon AC Adapter USB Cable RT200i/RT230i Quick Guide    Including GoLabel software and RT200i/RT230i user manual. * Package content may vary per region.
  • Page 6: Getting To Know Your Printer

    Barcode Printer Getting to Know Your Printer Device Overview Front View  OPERATION PANEL LCD SCREEN FEED BUTTON DIRECTION KEY POWER BUTTON FRONT COVER COVER RELEASE CATCHES Pull catches for opening the printer cover Rear View  FAN-FOLD LABEL INSERT Feed slot for continuous labels USB HOST ETHERNET PORT...
  • Page 7 Barcode Printer Bottom View  COVER OF THE MODULE CONNECTION JACKS **** Cut-outs are not intended for wall-mount use.
  • Page 8 Barcode Printer The Internal View of Printer LABEL SUPPLY MODULE TOP COVER PAPER PRESS BAR LABEL SUPPLY HUB RELEASE CATCH Release catch for closing RELEASE CATCH the printer cover Release catch for opening the label supply hub LABEL SENSOR MODULE LABEL GUIDES PLATEN MODULE LABEL SENSOR...
  • Page 9: Printer Setup

    Printer Setup Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface. Open the printer cover by pulling the release catches on both sides of the printer and lift the cover. Pull the catches toward the direction Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the printer cover...
  • Page 10: Loading The Ribbon 006

    Printer Setup Loading the Ribbon A New Ribbon Module Installation A NEW RIBBON EMPTY RIBBON CORE Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. Notch on left side Stick on empty ribbon core Wind the ribbon around the empty ribbon core for 2 to 3 circles.
  • Page 11 Printer Setup Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MODULE Place the right-hand side of ribbon first. Push the ribbon to tighten the spring of the holder Right side SPRING OF HOLDER Align the ribbon core to the holder Then place the left-hand side of the ribbon.
  • Page 12 Printer Setup The ribbon supply module loading is completed. Load the Ribbon on the Printer For Ribbon Rewind Module RIBBON REWIND MODULE Pass the ribbon to round the print head. Move the empty ribbon core upward to ribbon rewind mechanism...
  • Page 13: Printer Setup

    Printer Setup Place the right-hand side of empty ribbon core first. Right side Align the empty ribbon core to the holder Push the empty ribbon core to tighten the spring of the holder SPRING OF HOLDER Then place the left-hand side of the empty ribbon core. Turn the ribbon wheel to align the notch of empty ribbon core to the spoke.
  • Page 14: Loading The Label Roll Module 010

    Printer Setup Loading the Label Roll Module A New Label Supply Module Loading LABEL STOCK LABEL SUPPLY HUB Unlock the release catch to lift the label supply hub. Push rightward Lift the label supply hub upward Place the label stock on the label supply hub. Place on the label supply hub...
  • Page 15 Printer Setup Push the label supply module downward and close the release catch. Push downward to fix the module A new label supply module is completed. Loading the Label Roll Module on the Printer Feed the Label through the label guides and adjust the label guides to the label width. The label guides will help to prevent the label swaying.
  • Page 16 Printer Setup Unlock the release catch to close the printer cover. Push the release catch Close the printer cover Press the FEED key and make sure the label is fed smoothly. The label loading is completed now. **** Please keeps the rack gear clean to ensure the smoothness of label holder.
  • Page 17: Connecting The Printer To The Host Computer 013

    Connect the power cord to the AC adapter. POWER CORD AC ADAPTER Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall. RT200i/RT230i BARCODE PRINTER POWER ADAPTER JACK SLOT THE WALL...
  • Page 18 Printer Setup Connect the USB/serial cable to the printer and host computer. RT200i/RT230i BARCODE PRINTER USB PORT USB CABLE PLUG PLUG Pressing the POWER button. The LCD screen should now lights up. Pressing the POWER button OPERATION PANEL LCD SCREEN...
  • Page 19: Installing Printer Driver And Golabel With Super Wizard Cd

    Printer Setup Installing Printer Driver and GoLabel with Super Wizard CD Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”. The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on.
  • Page 20 Printer Setup As the printer driver and GoLabel are installing, a screen will display a progress bar. Once the installation is complete, you can start to make and print labels with GoLabel or throug the printer driver. As the optional steps, you can also print a test label or register your printer during the “Standard Installation” procedure.
  • Page 21 Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure. Select "Install printer drivers". Specify your printer model. Godex RT200i...
  • Page 22 Printer Setup Specify the port used to connect the printer to the host computer. Enter a printer name and assign the appropriate rights. Godex RT200i Godex RT200i Once the installation is complete, a summary of the printer settings is displayed.
  • Page 23 Printer Setup Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. Godex RT200i Godex RT200i...
  • Page 24: Setting And Control For Operation Panel

    Setting and Control for Operation Panel Operation Panel Operation Panel Introduction OPERATION PANEL LCD SCREEN FEED BUTTON POWER BUTTON DIRECTION KEY POWER Button Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“...
  • Page 25: Lcd Interface Introduction 021

    Setting and Control for Operation Panel LCD Interface Introduction Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. Power on If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen. Please keep pressing ...
  • Page 26 Setting and Control for Operation Panel Operations on Setting Page On MAIN PAGE, press  or  button to move the cursor and select the functions. Select a designated function and press FEED button, you will enter the SETTING PAGES for the function. Select Enter On SETTING PAGES, press ...
  • Page 27 Setting and Control for Operation Panel On SETTING VALUE PAGES, press  or  button to change the setting values. Select Press FEED button will apply the setting value you just selected, and the red tick will appear to mark the value. Apply **** The blue arrow indicates the value you are selected.
  • Page 28 Setting and Control for Operation Panel Exit from Current Page to Ready Status The icon on top-left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow. NAVIGATION ICON On SETTING VALUE PAGES, press button will go back to the upper level screen.
  • Page 29 Setting and Control for Operation Panel On MAIN PAGE, select the “EXIT” icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status. EXIT from Setting Mode Back to the Ready status...
  • Page 30: Lan Setting

    Setting and Control for Operation Panel LAN Setting Operations on Setting Page On MAIN PAGE,press  or  button to move the cursor and select the functions. Select a designated function and press FEED button, you will enter the SETTING PAGES for the function. Select Device Device Enter LAN Setting...
  • Page 31 Setting and Control for Operation Panel The default of DHCP is Disable. ,Press  or  button to change the setting values. Select  to enable DHCP Press FEED button twice to save the setting. Press FEED once to exit. Press FEED again to save and return to previous SETTING PAGE.
  • Page 32 Setting and Control for Operation Panel LCD Password Operations on Setting Page On MAIN PAGE, press  or  button to move the cursor and select the functions. Seclect a designated function and press FEED button, you will enter the SETTING PAGE for the function. Select Device Device Enter LCD Password...
  • Page 33 Setting and Control for Operation Panel Select  button again to setup the password Press FEED button twice to svae the setting Press FEED button onece to exit. Press FEED button again to save and reture to previous SETTING PAGE...
  • Page 34: Lcd Interface Function 026

    Setting and Control for Operation Panel LCD Interface Function Main Page Setting items for printer, ex. Printing speed, darkness. Also includes a Printing Wizard for your ease of printing. Printer Setting Setting items for printing label, ex. Rotation, Printing position offset. Label Setting Option modules and connection port settings.
  • Page 35 Setting and Control for Operation Panel Setting Items in Setting Mode English German LCD Language 繁體中文 简体中文 Printer Setting Speed 2-5 or 7 Darkness 0-19 Label with Gaps Media Type Label with Marks Wizard Continuous Direct Thermal Printer Mode Thermat Transfer Tear-off Position 0-40 Darkness...
  • Page 36 Setting and Control for Operation Panel Apply Buzzer Cancel None Cutter Option Device Label Dispensor Optional Setting Applicator Apply Pre-Printing Cancel 09100 Part NO. Disable DHCP Enable LAN Setting Default Gateway 192.168.000.254 Dynamic IP 192.168.102.076 Subnet Mask 255.255.255.000 Disable LCD Password Enable 4800 bps 9600 bps...
  • Page 37 Setting and Control for Operation Panel Status of LCD Interface When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen. You can only print on this “Ready“ status. If there is any printers error, the LCD screen will display the error screen to show the type of error. You can fix the error according the notice.
  • Page 38: Label Calibration And Self Test 030

    Turn the printer on again, keeping the FEED button pressed. The printer will now measure the label stock and store the label height. Once the printer has successfully measured the label stock, it will print a self-test label. The contents of a self-test printout are listed below. RT200i:GX.XXX Model & Version USB S/N:12345678 USB ID setting...
  • Page 39 Setting and Control for Operation Panel Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels.
  • Page 40: Error Alerts 032

    Setting and Control for Operation Panel Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts. OPERATION PANEL LCD SCREEN FEED BUTTON...
  • Page 41 Setting and Control for Operation Panel Operation Panel Status Type Beeps Description Solution The memory is full. The printer Delete unnecessary data or install prints the message "File System full additional memory. ". Use the "~X4" command to print Unable to find file. The printer all files.
  • Page 42: Usb Host 034

    USB memory stick : It supports hot-plugging function; printer will create a Folder ‘’\LABELDIR’’ and switch ‘’User Flash’’  to ‘’ Extended Memory‘’ automatically while user plugs an USB memory stick into a GoDEX ‘’i’’ model printer. Connect the USB Stick plugged -in printer to PC via USB Device or Ethernet port and run ‘’GoLabel’’ software to ...
  • Page 43 Printer Setting and Control USB Keyboard When plug-in an USB keyboard to the printer, LCD panel will display “Standalone Mode”, press the “Enter” key  on keyboard and “Feed” key in the printer to entering to the dialog for “Recall Label” operation. Only the sub-dialog “Recall Label”...
  • Page 44: Netsetting For Ethernet

    NetSetting for Ethernet Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.
  • Page 45: The Interface Of Netsetting 037

    PC. RT200i Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page.
  • Page 46 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set”...
  • Page 47 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set”...
  • Page 48 NetSetting for Ethernet Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set”...
  • Page 49 Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. RT200i You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
  • Page 50 NetSetting for Ethernet User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command”...
  • Page 51 “Start Download Firmware” button. The printer firmware then can be updated remotely. BOOT : 1.000a1 F/W : RT200i 1.000a In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer...
  • Page 52: Accessories 044

    Accessories Preparation Steps Before installing the optional modules, please make some preparations as follows. Turn off the printer Remember to switch off the printer before installing any module. Open the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover. Please see the Section 2.1 for further information about Open The Printer.
  • Page 53 Accessories Remove the platen Lift up the release clips on both sides of the platen to release and pull upward the platen. Release the clip CLIP Pull up the platen Ribbon loading Please see the Section 2.2 for further information about Loading The Ribbon. Label loading Please see the Section 2.3 for further information about Loading The Label Roll Module.
  • Page 54: Installing The Label Dispenser 046

    Accessories Installing the Label Dispenser The Overview of the Label Dispenser PAPER SENSOR PAPER FEED ROLLER CONNECTION CABLE OF LABEL DISPENSER COVER Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the label dispenser. Installing the Label Dispenser Pass the connection cable through the slot of the printer.
  • Page 55 Accessories Place label dispenser to align both holes of screw and then tighten the screws. Place the platen back to the printer and lock the clips. Lock the clip CLIP Close the top cover and printing mechanism. Turn the printer upside down.
  • Page 56 Accessories Open the cover on the bottom of printer. COVER OF THE MODULE CONNECTION JACKS Open the cover Plug the connector fo the label dispenser to the jack. Plug JACK CONNECTOR OF THE CONNECTION CABLE Close the cover of the module connection jacks. COVER OF THE MODULE CONNECTION JACKS Close the cover ****The printer must be switched off when plugging the connector, or the motherboard may be destroyed!
  • Page 57 Accessories Loading Label Roll with the Label Dispenser Module Remove the first label from the label stock. LABEL STOCK LABEL LINER Tear a label THE FIRST LABEL Feed the Label stock through the label guides. Through the label guides Pull the label liner through the platen and the steel of the label dispenser. LABEL LINER PLATEN STEEL...
  • Page 58 Accessories The feeding path of label and liner should be as shown in below graphic. LABEL LABEL LINER PLATEN LABEL STOCK ROLLER Close the label dispenser and printer cover. The installation is completed now. Close the cover...
  • Page 59 Accessories Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label dispenser. Press the FEED button LABEL LABEL LINER **** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove the last printed label and the printer will then continue to print next label.
  • Page 60: Installing The Cutter 052

    Accessories Installing the Cutter The Overview of the Cutter CONNECTION CABLE OF CUTTER FEED-OUT SLOT COVER Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the cutter. Installing the Cutter Pass the connection cable through the slot of the printer. ****Remember to switch off the printer before installing the cutter.
  • Page 61 Accessories Place the cutter to align both holes of screw and then tighten the screws. Place the platen back to the printer and lock the clips. Lock the clip CLIP Close the top cover and printing mechanism. Turn the printer upside down.
  • Page 62 Accessories Open the cover on the bottom of printer. COVER OF THE MODULE CONNECTION JACKS Open the cover Plug the connector for the cutter to the jack. Plug JACK CONNECTOR OF THE CONNECTION CABLE Close the cover of the module connection jacks. COVER OF THE MODULE CONNECTION JACKS Close the cover ****The printer must be switched off, or the motherboard may be destroyed!
  • Page 63 Accessories Installing the Label Roll Module on the Printer Pass the labels through the guides and the cutter. Through the label guides Through the cutter Close the top cover and printing mechanism. To finish, press the FEED button to set the label position. Close the top cover Press the FEED button ****We advise against using inside wound label stock.
  • Page 64: Maintenance And Adjustment 056

    Maintenance and Adjustment Cleaning the Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.
  • Page 65: Troubleshooting 057

    Maintenance and Adjustment Troubleshooting Problem Solution ♦ Check the power supply. The printer is switched on but the LCD screen does not light up. Please see the Section 2.4 ♦ Check the software settings (driver settings) or command codes. ♦ Look for the error alert in the table in Section 3.5.
  • Page 66: Appendix

    RT200i/RT230i USER MANUAL APPENDIX PRODUCT SPENIFICATIONS RT200i RT230i Model Print Method Thermal Transfer / Direct Thermal Resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm) Print Speed 7 IPS (177 mm/s) 5 IPS (127 mm/s) Print Width 2.12” (54 mm) 2.24”...
  • Page 67 ** Minimum print height and maximum print speed specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for minimum print height and maximum print speed capability.
  • Page 68: Interface

    RT200i/RT230i USER MANUAL APPENDIX INTERFACE Pinout Description  Connector Type : Type B Pin NO. Function VBUS Serial Port  Default settings: Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-pin to 9-pin)
  • Page 69: File Manipulation When Using Usb Stick

    RT200i/RT230i USER MANUAL APPENDIX FILE MANIPULATION WHEN USING USB STICK File Manipulation The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabel on a PC via either connection - USB or Ethernet ports.

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