Forwarding Calls - Avaya ETR 6 User Manual

3.2 Forwarding Calls

All external, internal and transferred calls directed to your extension can be diverted to a different internal extension
number. You can enter the destination extension telephone number and select when calls are redirected using a
programmed button.
Before you can automatically forward calls you need to assign the feature to a button with lights. The button can then be
used to turn call forwarding on and off as required.
· Selected users may also be able to do remote call forwarding where they forward their calls to an external
number. If that is the case, consult your system administrator, you can use your
forwarding destination.
· DID calls can be forwarded.
· You receive a slow interrupted intercom dialling tone when call forwarding is active.
To Manually Set Forwarding
1. Press FEATURE 11.
2. Enter the number to which you want to forward calls.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
To Manually Cancel Forwarding
1. Press FEATURE 11.
2. Enter you own extension number as the destination.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
To Create a Call Forwarding Button (ETR 18D/ETR 34D Phone)
1. At the phone press Feature 00.
2. Program Extension: is shown on the display.
3. Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
3. Dial FEATURE 11.
4. At the Call Forward Orig: prompt enter the extension number for which the button is being programmed.
5. At the Call Forward Dest: prompt enter the destination number for the call coverage calls.
· To forward to an external number, enter the personal speed dial (80 to 99) that contains the required external
number.
6. The current setting of the button will now be set to Call Forward O <covered extension> D <destination
extension>.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
PARTNER® Mode ETR Phone User Guide
IP Office Basic Edition
Other Features: Absent Text Messages
personal speed dials
- Issue 4e (Friday, May 04, 2012)
as the
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