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Printhead error messages
The table below gives on overview of the printhead-related error codes.
[89]
Error
code
4501 -
4509
4551 -
4559
4571 -
4579
4581 -
4589
4951 -
4959
4961 -
4969
Description
Excessive leakage current
detected for head [1...9]
Printhead failing
Replace printed [1...9]
Head defective during printing
Head too hot during printing
Head [1....9] keeps heating
WOM memory failure for head
[ 1......9]
Heating of head [1......9] failed Continue printing until the message
Customer action
Replace the printhead by using the
wizard.
Note: Never re-insert a
printhead that has
caused this problem.
Printhead is probably not placed
correctly. Remove and re-insert the
printhead at the original position.
Note: If the problem
persists you must replace
the printhead.
You can ignore this problem by
pushing the 'OK' button.
Note: If the problem
re-occurs after a short
time you must replace
the printhead.
Replace the printhead by using the
wizard.
Service warning only. No customer
intervention needed.
'Replace printhead' displays on the
operator panel.
Then replace the printhead by using
the wizard.
Overview
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