AMSTRAD E3 e-m@iler User Instructions

The machine combines a multitude of features including telephone, andsfree-speakerphone, videophone, email ender/ receiver, text message ender/receiver, fax sender, internet web surfer, games console, voicemail answering machine and electronic address boo

Hide thumbs

Table Of Contents

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

page of 171

/ 171
Contents
Table of Contents
Bookmarks

Table of Contents

Quick Links

Table of Contents

Summary of Contents for AMSTRAD E3 e-m@iler

Page 2 Ã Ã HP#LOHU HP#LOHU If you have any problems concerning your or the Amserve or Amsurf service, you can contact (the call charge is shown on the sticker in the handset position). Lines are open 9am - 8pm (Mon - Fri), 10am - 6pm (Sat &...
Page 3: Table Of Contents
Contents Control layout ......................2 Introduction......................4 Installation......................6 Registration......................12 Telephone......................30 Videophone ......................36 Programming the Address Book................ 42 Making a call from the Address Book..............51 Email ........................53 Text messages ..................... 74 Surfing the internet....................79 Ringtones ......................
Page 4: Control Layout
Control layout - 2 -...
Page 5 voice light - Indicates new VoiceMail STORE - Store Address Book entry. message(s) waiting. Store menu settings. Hold down together with EMAIL (or LCD screen display. DELETE - Delete messages, adverts HOME, OFFICE or MOBILE) to paste and Address Book entries. displayed email address...
Page 6: Introduction
Introduction Thank you for purchasing the . The machine combines a multitude of E3 e-m@iler features including telephone, handsfree-speakerphone, videophone, email sender/ receiver, text message sender/receiver, fax sender, internet web surfer, games console, VoiceMail answering machine and electronic Address Book.
Page 7: About This Book
Introduction IMPORTANT – The must be powered all the time. e-m@iler Note that the cannot make or receive telephone e-m@iler calls without power. Make sure you are not solely dependent on the e-m@iler make or receive emergency calls during a power failure. About this book Please take the time to read this book thoroughly.
Page 8: Installation
Installation Installation After unpacking the , please retain all packaging in case you ever e-m@iler need to transport the unit or return it for repair. Installation notes NOTE - The is designed for installation in UK only. e-m@iler will cease to operate unless it remains e-m@iler connected to a suitable telephone exchange.
Page 9 Installation Connections Remove all the plastic packaging from e-m@iler is supplied with the e-m@iler screen display laid flat. Once you have unpacked the unit, tilt the display up to a suitable position. During use, you can adjust this position to achieve the optimum viewing angle.
Page 10 Installation Plug the GamePad connector into the keyboard, then plug the into the e-m@iler GamePad connector (see below). & Remember – before inserting the plugs, make sure their central lugs are face up. Never use force when inserting the plugs. Later, you can remove the GamePad and reconnect the directly to the e-m@iler...
Page 11: Care And Maintenance
Installation Care and maintenance may be cleaned by wiping it over with a clean, barely damp cloth. Do not e-m@iler use sprays or abrasive cleaners as these can damage the cabinet and components. Take special care not to mark or scratch the screen display. If ever you need to clean the camera lens, do it very gently using a cotton-bud damped with lens cleaner.
Page 12: Demo Mode
Installation ♦ You can adjust the brightness of the display using the pull-out keyboard below – hold down the yellow SYMBOL key while pressing like so: e-m@iler hold down while pressing The display is factory-set so the backlight switches off at night (if there are no adverts to be displayed).
Page 13 , you can use the Pocket Dock- e-m@iler e-m@iler it to transfer* its Address Book entries to the (see page 121 for E3 e-m@iler instructions). However, you cannot transfer the setup data from the e-m@iler plus to the , or vice versa.
Page 14: Registration
Registration Registration Setting up for use offers many setup options covering all aspects of operation from display e-m@iler brightness to personal user settings. These setup options are described in the chapter entitled 'Advanced settings' (page 119) and can be carried out later. For now, you need only carry out the registration process in order to be able to start using the straight away.
Page 15 Registration You must read this! Before starting registration, it's essential you learn which keys you must press in order to respond to the various screen displays. (Once you learn this, you'll also know how to use most of the other functions.) e-m@iler For registration use the pull-out keyboard which slides out from under the...
Page 16: Important Notes
When choosing a username, please bear in mind the following. Junk email (known as 'spam') is becoming an ever-greater nuisance these days (note that spam is unauthorised and has nothing to do with Amstrad/Amserve). Spam is sent by various e-marketing companies, some of whom send spam speculatively – they automatically generate every conceivable username from aa@amserve.com to...
Page 17 Registration Registration procedure Note, if you have previously owned an and already have an e-m@iler existing email address at @amserve.com @amserve.net that you wish to use, then do not carry out this registration procedure. Instead, go to the section entitled 'Adopting an old account' on page 132.
Page 18 Registration This display asks you where you are going to be using your e-m@iler Action required: Type H for home, or O for office. (If you are using a telephone service provider other than BT, read the section ‘CPS’ on page 14.) This display asks whether or not you subscribe to Caller Display service? (If you're not sure –...
Page 19 Registration This display gives a recommendation that you subscribe to Caller Display. (See note* below.) Action required: When you've read this display, press ENTER. & Note* – If you later decide to subscribe to Caller Display and wish to change to automatic email notification, see page 139 – 'Changing email phone settings'.
Page 20 Registration 11. This display appears if there is a problem getting through to Amserve. Action required: Check that the is plugged into your phone e-m@iler line socket, then press ENTER to try again. (If you continue to have difficulties getting through, contact Amserve Support –...
Page 21 Registration 15. This display appears if you did not accept the Conditions for Amserve. Action required: You cannot use this product without accepting the Conditions for Amserve. Press ENTER and switch off the . Re-pack the unit and return it to e-m@iler your place of purchase for a refund.
Page 22 Registration 17. This type of display appears if you make any errors while typing in your details. Action required: Read the message describing the error, then press ENTER to go back and correct it. 18. This display is to set up the telephone number that Amserve uses to dial back to you in order to notify you of email.
Page 23 Registration Action required: To choose one of the names listed, use to highlight the required blob then press ENTER. To make up your own name, use to highlight the blob next to the box, then type in the name you want and press ENTER. then press ENTER Nextl When you've completed this screen, press...
Page 24 Registration 22. This display asks whether you want all incoming and outgoing email on your e-mailer copied to another email address – this is called CopyMail. This feature is especially useful if you wish to use the in conjunction with a PC in your home or office (further information on page 133).
Page 25 Registration Use keys to move into each of the boxes and type in the details required (see notes below). then press ENTER Nextl When you've completed this screen, press to highlight and wait for display 25. Notes ♦ 25000 Type in your annual income using numbers only, for example –...
Page 26 Registration 27. This display is for you to check that the information, you've entered is correct. Action required: If all displayed details are correct, write down your email address, username and password (use the space below if you wish). After writing the information, press ENTER and wait for display 28.
Page 27 Registration Giving out your email address When you are asked for your email address (or if you want to print it on business cards, letter-headings, etc), you should quote it as follow ✎ To write it: top-man@amserve.com To say it: “ top dash man at amserve dot com ” ♦...
Page 28 Registration Note that soon after you've completed registration, you will receive a confirmation email message. (You may also see an advert displayed – information on page 99.) Action required: Read the message(s) when you are ready. (Page 63 tells you how to read new email.) Once you have finished registration, the is ready to use.
Page 29: Software Updates
Registration Polling is the term for an email call made at regular intervals to find out if any email has been sent to you, and if so, collect it. The has been factory-set to poll e-m@iler once a day. If you choose to set polling to shorter intervals, bear in mind that each time an email call is made for polling, there will be a charge for the session.
Page 30 Registration If you suspect that you don't have the latest software, you can make a manual software update call by pressing the three buttons "SHIFT, SYMBOL and EMAIL Dialling for software together on the keyboard. You will see the message update displayed.
Page 31 Registration Help! If you have any problems concerning the or Amserve, you can contact e-m@iler Amserve Support on: 0906 6816816 Lines are open 9am - 8pm (Mon - Fri), 10am - 6pm (Sat & Sun). Note, to improve the quality of our service, calls may be monitored or recorded for training purposes. The call charge is shown on the sticker in the handset position and in the SERVICES ONLINE LINKS AMSERVE LINKS...
Page 32: Telephone
Telephone Telephone ♦ For Videophone operation, see next chapter. Making a normal phone call Using the buttons on top of the , dial e-m@iler the number – note that it's displayed on the bottom line as you key it in (see right): Lift the handset and the number will be dialled.
Page 33: Making A Handsfree Call
Telephone Making a handsfree call Dial the number. Press HANDSFREE to call the number. The green light around the button will come on and the number will be dialled. & At any point during the call you can pick up the handset to end handsfree operation.
Page 34: Call Waiting
Telephone Redial To redial the last number: Press REDIAL / P. Lift the handset (or press HANDSFREE). & You can pick up the handset before you press REDIAL / P if you wish. Privacy You can prevent the caller from hearing you, for example when you wish to talk privately with someone in the room.
Page 35: Answering A Call
Telephone Answering a call When the phone rings, lift the handset to answer the call. (Alternatively, press HANDSFREE.) At the end of the call, replace the handset (or press HANDSFREE). Ringer volume This sets how loud the rings when somebody calls. e-m@iler 1.
Page 36: Caller Display
Telephone Caller Display If you have subscribed to a Caller Display service, you will see the caller's number displayed when the phone rings. If the call is from a number you've programmed in the Address Book memory (described on page 42), then the caller's name will also be displayed, for example (right): If the call is not from a number in the Address...
Page 37: Call Log
Telephone Call log To display details of the last 12 calls (outgoing and incoming), hold down the CALL LOG button (for approx 5 seconds) until the display shows (right): Note the outgoing call log is displayed first. To change to incoming call log (and back again) press CALL LOG.
Page 38: Videophone
The videophone allows you to make video calls to other owners. During a E3 e-m@iler video call you can see the other person and they can see you. Please bear in mind that the picture and sound quality afforded is inferior to that of normal television. If you’re familiar with videophone pictures (for example, from watching videophone news reports on TV), you’ll know this to be the case.
Page 39 Videophone How video calls work Every video call starts as a normal phone call. At this point, if either person initiates a video connection, then the other person receives an on-screen instruction to press their VIDEO button to accept the video connection. Once the other person has pressed VIDEO to accept, the normal phone call will convert to a video call.
Page 40 Videophone Initiating a video call ➣ VIDEO FAST TRACK: Make / receive normal phone call. Press , wait for video connection. Make or receive a normal phone call. Let the other person know that you intend to convert the call to a video call and make sure they agree. Before converting to a video call, tell the other person that they MUST NOT PRESS ANY KEY until they’re told to do so on-screen.
Page 41 Videophone Once a successful video connection is made, the sound will be restored and you will see the other person’s image on the screen. Continue with the call as normal. To end call, hang up (or press HANDSFREE). No video connection If the video connection is unsuccessful, the message: available will appear.
Page 42 Videophone Changing from a video call back to a normal call If either person presses 1 to return to a voice call, the other person will be warned on the display (see right): The other person’s image will disappear and the Other person switched...
Page 43 Videophone Accepting a video call ➣ FAST TRACK: Make / receive normal phone call. When instructed on- VIDEO screen, press , wait for video connection. Make or receive a normal phone call. When the other person requests a video call, you will Other person has see the message: requested video call...
Page 44: Programming The Address Book
Programming the Address Book Programming the Address Book can store up to 700 entries. Each entry can have a name (up to 41 letters e-m@iler long) together with a postal address (4 lines of up to 28 letters), an email address (up to 73 characters) and 4 phone numbers: home, office, mobile and fax (each up to 23 digits).
Page 45: Storing A New Entry
Programming the Address Book If the phone rings… If the phone rings while you're programming the Address Book (or carrying out some other operation), the screen you're working on will be replaced by the following (for example): Note when you finish the phone call, the previous screen will be restored.
Page 46 Programming the Address Book & Ignore the Ring group: setting for now – this is explained in Advanced settings page 147. Get into the habit of always typing in the dialling code – even if the number you're entering is local. (This will save you having to re-programme phone numbers if you move home or office.) IMPORTANT –...
Page 47 Programming the Address Book Address Book errors Address Book errors are indicated by a beep when you press STORE. If the beep occurs when you first press STORE (to start a new entry), this means that the 's memory is so full of messages (email and VoiceMail), there's no room to store e-m@iler new Address Book entries.
Page 48 Programming the Address Book & If you type one of the yellow accent symbols (such as ´), it won't be displayed until the letter that follows is also typed. For example, if SYMBOL and A is pressed and is then typed, é...
Page 49 Programming the Address Book Editing an existing entry ➣ ENTER STORE FAST TRACK: Type in name, press , edit details, press To abort editing, press STOP on the (or "SHIFT and STOP e-m@iler on the keyboard). Start typing in the name you wish to edit, for example: Har… As you type in each letter, a list of possible 'matches' to the entered name will be displayed.
Page 50 Programming the Address Book Deleting an existing entry Be careful – once an entry is deleted, you can't get it back! Start typing in the name until the entry you wish to delete is displayed on the top line (use if necessary), for example: , hold down the DELETE button (for On the...
Page 51 Programming the Address Book Banking and special services For services where you have to key-in extra digits (for example a personal identity number – PIN) when you get through, you may prefer to store these digits to save you having to key them in every time. Many banks, for example, offer a phone line you can ring to check your current balance.
Page 52 Programming the Address Book Printing Address Book entries If you've connected a printer to the (information on page 119), you can print e-m@iler out Address Book entries as follows: Display the Address Book entry you wish to print. Press "SHIFT and PRINT on the keyboard (further information on page 66). Whenever an Address Book entry is displayed, you can print out the entire Address Book by holding down "SHIFT and PRINT for approx 5 seconds until PRINTING...
Page 53: Making A Call From The Address Book
Making a call from the Address Book Making a call from the Address Book Before you can use the Address Book for making calls, you must have previously programmed its memory. (Information on page 42.) How to make a call ➣...
Page 54 Making a call from the Address Book Pick up the handset (or see note* below). & *Note – leave the handset down for a handsfree call. (Press HANDSFREE to end call.) To finish call, replace handset. If the person you've called isn't available on one number (for example HOME), ♦...
Page 55: Email
Email Email What is email? Email (electronic mail) is a system allowing you to compose messages which the converts into electrical signals. These signals can be sent to anywhere in the e-m@iler world using the internet (an international network of computers, telephone lines and satellite links).
Page 56 Email ♦ If you subscribe to Caller Display and select manual collection, then instead of the automatically calling up Amserve e-m@iler when email is waiting, it will simply notify you on the display (see right) as well as flashing the red email light. &...
Page 57 Email is programmed for any new software updates (information on page 27). e-m@iler Note that Amserve may update the 's software from time to time to ensure e-m@iler you always have the very latest features and enhancements. For further information, see the section 'Charges' on page 26. Email calls away from the home or office Although email calls are inexpensive, they are still classed as Premium Rate calls.
Page 58: Sending An Email Message
Email If the phone rings… If the phone rings while you're composing an email message, the screen you're working on will be replaced by the following (for example): When you finish the phone call, the previous screen will be restored (note you will have to press to move the cursor back down to where you were previously typing).
Page 59 Email Subject: Make sure the cursor is now in the box, then type in the title of the message (see example right): Move the cursor down to the message area of the display, then type in the message (see example right): send message, press...
Page 60 Email If you wish to verify that your message has been sent, press READ (on the ) to display the list of messages, then check that the symbol e-m@iler displayed next to your message. If the symbol is displayed instead, this means the message has not been sent –...
Page 61 Email You may now compose another message (and store it again if you wish). You can carry on repeating this process for any number of messages. When you've composed your final message, hold down EMAIL to send all of the messages together.
Page 62: Unsent Messages
Email Attaching a voice message to your email You can record a brief voice message on the and attach it to your email e-m@iler message. To do this, compose your email message in the normal way, but carry out steps 1 and 2 (below) just before you press EMAIL to send the message. Hold down the RECORD button (for approx 5 seconds) until the following display appears (right):...
Page 63 Email When displaying a list of messages (as shown on page 64), note the hourglass symbol next to a message means that it is still waiting to be sent. (You may delete a waiting message if you wish.) The cross symbol next to a message means that it may have failed to send due to interruption or some other cause.
Page 64 Email During email collection, the display will show (right): Dialling for email After a while, the message Checking email, then to will change to Collecting email (if there is any). After these messages appear, the will e-m@iler return to the standby display showing the date and time.
Page 65: Reading New Email
Email Reading new email ➣ READ STOP FAST TRACK: Press twice. (Press to close message.) press READ 1. On the e-m@iler receive following display (right): If you've set up two or more email users, then before you receive this display you'll be asked to select a user.
Page 66 Email Attachments supports sound and graphics attachments: e-m@iler ♦ If a received message contains a graphics attachment (for example a picture), it will be displayed at the end of the message. ♦ If a message contains a sound attachment, the symbol will appear at top right of display.
Page 67 Email message and you can expand the From/to Subject areas to view longer email addresses and titles. ♦ Note the icons displayed in the left-hand column denote the following: Outgoing message – sent Outgoing message – waiting to send (stored) Outgoing message –...
Page 68 Email We recommend you delete all messages no longer required. Keeping lots of old messages stored can severely restrict the amount of free memory available for new email, VoiceMail and Address Book entries. In particular, avoid storing email messages containing sound or graphics attachments. ♦...
Page 69 Email ♦ If you are printing a long document, you may be able to abort printing before the end by pressing STOP. & During printing, some functions may not operate – wait for printing to e-m@iler finish. Your printer should be configured to the ISO-8859-15 (Latin 9) character set. Note that many printers have a set of switches that control the character set they use.
Page 70 Email If you wish to attach a voice message, hold down RECORD until the RECORD/ display appears then lift handset and press 1 (speak after the beep). PLAYBACK Press STOP or replace handset to finish (further information on page 60). Ignore any price indication at the bottom of the COMPOSE MESSAGE screen –...
Page 71: Forwarding Email
Email (Note that the email address, subject and message can all be edited.) To send the reply, press EMAIL. Finally, press STOP to return to the standby display. & You can set the so the original message is not included in your reply e-m@iler (for information see Advanced settings page 137).
Page 72 Email If you wish to forward this message to additional email addresses, repeat step 3 (separate each email address with a comma). Subject: ♦ Note the box's original title will be prefixed by (short for forward). > ♦ Note the original message is prefixed by (see example below).
Page 73 Email ♦ There must be no spaces or dashes within an SMS address. Do not include a or –) PABX prefix (such as ♦ You may include only one SMS address in the box – note that subsequent SMS addresses will be ignored.) ♦...
Page 74 Email ♦ Note, when you exit from Amsurf, you will be returned to the original email message. & It is not possible to respond directly to weblinks contained within attachments. Accessing your email on a PC Instead of using the to read your email, you can use a PC connected to the e-m@iler internet.
Page 75 Email Click on ILoginI to enter the web site. The following screen will appear: Once you've logged-in, simply follow the on-screen instructions to use the any of the facilities provided. ♦ If there are any messages, these will be listed on the screen. You can read a message by clicking on its Subject.
Page 76: Text Messages
Text messages Text messages allows you to send a text message to any UK mobile phone equipped for e-m@iler SMS (Short Message Service) texting. If the mobile phone supports MMS (Multimedia Message Service) picture and voice messaging, you can add a photo or voice attachment to the text message.
Page 77 Text messages Move the cursor down to the message area of the display, then type in the message (see example right): Note the message itself can be up to 160 characters long. The number of characters you've typed is displayed at the top right, for example l88/160l.
Page 78 Text messages Note, although outgoing text messages from the are charged at the rate e-m@iler COMPOSE displayed on the screen, any replies you receive will be charged at normal email call rate. We recommend you subscribe to Caller Display so that any text replies are delivered to your straight away.
Page 79 Text messages Sending an MMS (text/picture/voice) message ➣ MOBILE MSG FAST TRACK: Press , type in mobile phone number and MOBILE MSG message, add picture and/or voice attachment(s), press send. If you intend to add a picture and/or voice attachment, ensure that the mobile phone you’re sending to is equipped with picture/voice messaging.
Page 80 Text messages To attach a photo, press PHOTO SEND – you will see yourself on- screen. Press 1 to take a picture. (If you don’t like the picture, you can press 1 to take it again.) & If you’ve connected a printer to the (information on page 119), you e-m@iler can press "SHIFT and PRINT to print the picture.
Page 81: Surfing The Internet
Surfing the internet Surfing the internet Amsurf opens up the world of the internet to your . With Amsurf Internet you can 'log on' to e-m@iler one of many low-graphics web sites available. Amsurf Internet is specifically designed to view low-graphics internet web sites but can also be used to view normal web sites.
Page 82 Surfing the internet Navigation is factory-set to Narrow Screen Navigation. (To select Wide Screen e-m@iler Navigation, see Advanced settings page 142.) The following instructions show you how to navigate around the screen and select and adjust items. ♦ Use the pull-out keyboard for surfing. To go to a particular site, you can navigate via links (described ahead) to get to the page you want.
Page 83 Surfing the internet First time surfing ➣ INTERNET FAST TRACK: Press , select required option. Press the INTERNET button. After seconds, Amsurf menu will be displayed (right): You can press INTERNET whenever you need to return to the Amsurf menu. Press 1 to go to the Amsurf home page.
Page 84 Surfing the internet Online (surfing call in progress). Offline (no call in progress). Page extends below current display – press to view. Page extends above current display – press to view. Searching the internet. Connection is secure (this appears during a transaction involving personal information such as credit card details).
Page 85 Surfing the internet If a page doesn't display correctly Occasionally after a page is found, it may not be displayed properly – if this happens, press SYMBOL and N to make a new attempt to display the page. If the page doesn't display correctly despite all attempts to refresh it, there may be a temporary disruption or some other problem with the site/page itself.
Page 86 Surfing the internet To exit from Amsurf To go offline and exit from Amsurf, press INTERNET, 7. After a few seconds the will return to the standby display. e-m@iler & Tip – as a shortcut, you can exit by pressing SYMBOL and Q (for Quit). EMERGENCY ESCAPE! If the starts dialling to go online and you wish to go offline straight...
Page 87 Surfing the internet Depending on whether you're going to a normal web page or a low-graphics web page, and SELECT to highlight and select either )Internet (normal web page) or )Mobile Internet (low-graphics page). & If you're not sure whether to select )Mobile Internet then )Internet...
Page 88 Surfing the internet Storing a favourite page ➣ INTERNET FAST TRACK: Go to required page, press , type in chosen lAddl name, select If there are pages that you wish to go to regularly without having to type in the address each time (or navigate through links), you can store them in your list of favourites.
Page 89 Surfing the internet Storing favourite page addresses Use this procedure if you wish to add known page addresses to the favourites list without displaying them. This is a quicker way of storing lots of favourite addresses, and can be carried out offline. Press INTERNET, 3.
Page 90 Surfing the internet Going to a favourite page ➣ INTERNET FAST TRACK: Press , select required favourite. Use this procedure to go to any favourite page you have stored. (See pages 86 and 87 for information on storing favourites.) Press INTERNET, 3 to receive the following display (see example below). &...
Page 91 Surfing the internet Editing or deleting a favourite Use this procedure to edit or delete any favourites previously stored. Press INTERNET, 3 to display the list of favourites. Note after each favourite the (Edit) word appears. l(Edit)l to highlight the particular you require, then press SELECT.
Page 92 Surfing the internet Responding to contact links by email While surfing, you can respond to contact links by email. (Examples of contact links Contact us mailto: name are: or sometimes just the contact's email address.) 1. Display a web page containing a contact link, (see example right): 2.
Page 93 Here you can select links to e-m@iler subjects such as news, travel, sport, etc as well as links to Amstrad and PlusZone* – the club for users. e-m@iler When you visit PlusZone, you can find out the latest information on matters –...
Page 94 Surfing the internet INTERNET GUIDELINES Here are a few guidelines for you to consider when you're using the internet to meet people and chat anonymously. Online, people might not be who they say they are. You could be putting yourself at risk if you arrange to meet someone you have met on the internet.
Page 95 Surfing the internet Parental Lock To prevent children or unauthorised users surfing the internet, you can set up a 4-digit Parental Lock code. After setting the code, you will need to key it in each time you enter Amsurf. & Setting the parental lock for surfing also prevents access to any adult- content in the SERVICES menu.
Page 96 Surfing the internet Summary of keys and shortcuts INTERNET Go to Amsurf menu (use 1 - 7 to select options) Go forwards or backwards to next link or button Choose from displayed list of items SELECT (ENTER) Select link, button or item Move up or down to next screen page "SHIFT and Move viewing window left or right (Wide Screen Navigation...
Page 97: Ringtones
Ringtones Ringtones Instead of the standard ('ring ring') ringtone, the can be set to play a tune e-m@iler when the phone rings. To get the tune you want, you can download a ringtone into your . You can download polyphonic ringtones from the latest Top Ten pop e-m@iler charts or from other music categories.
Page 98 Ringtones Downloading a ringtone ➣ SERVICES FAST TRACK: Press , select required ringtone. Press SERVICES, 3. ringtones cost is displayed. e-m@iler Press 1 to select E-MAILER RINGTONES. The following display will appear (see example right): Select the required ringtone category by pressing the corresponding number key. Once you've selected a category, the following display will appear (see example right): To download the ringtone you require, press...
Page 99 Ringtones ♦ To restore the standard ('ring ring') ringtone, see below. ♦ To use a previously downloaded ringtone, see next page. ♦ To download a new ringtone, repeat the previous procedure. ♦ To change the ringtones' pitch and speed, see Advanced settings page 152. ♦...
Page 100 Ringtones Previously downloaded ringtones Use this procedure to play or select downloaded ringtones, or to delete* them. & *Note, although you can delete previously downloaded ringtones, there should be no need to. We recommend that you leave downloaded ringtones stored in case you wish to re-select them later. Press SETUP, 2, 5, 1 so that the following display appears (for example): (Note that the currently selected ringtone is...
Page 101: Adverts & Services
Adverts & Services Adverts & Services is a complete personal communications and information e-m@iler centre. A SERVICES menu is provided which contains stored telephone numbers, email and web addresses for a variety of select services such as greetings cards, home shopping and fast food delivery. As new services are introduced, they may be highlighted down the right-hand side of the standby display.
Page 102 Adverts & Services Displaying adverts When an advert is on display, you can hold it, release it, respond to it or delete it. (You can also step to an advert if it disappeared before you had time to read it.) Use any of the arrow keys to step, hold and release adverts, as described below: ♦...
Page 103: Fax
allows you to send a message (and picture attachments if required) to a e-m@iler fax machine. The fax facility operates using the ‘s email system. In other e-m@iler words, you compose a message on the display, but instead of sending it to an email address, you send it to a fax number.
Page 104 If the fax number isn't stored in the Address Book, then move the cursor into the Fax No: box and type in the telephone number of the fax machine – including the dialling code. Subject: Move the cursor into the box, then type in the title of the message (see example right):...
Page 105 At the recipient's fax machine, the fax will be printed out as follows: Jim Watson From: “John Smith” <smudger@amserve.com> Subject: New emailer Date: 09 Dec 2005 12:06:49 +0000 Dear Jim, I just bought this new emailer and it's absolutely brilliant. As you can see, it can even send email messages to your old fax machine.
Page 106 Attaching a photo to your fax You can take a photo on the and attach it to your fax message. To do this, e-m@iler compose your message in the normal way, but carry out steps 1 to 3 (below) just before you press FAX to send it.
Page 107 Forwarding a fax ➣ FAST TRACK: Display message, press , type in recipient and fax number, press again. A previously sent message can be forwarded (sent on to another fax number), as follows: Display the message you wish to forward. (Note that this can be a fax, email or text message.) Press FAX so that display top line reads COMPOSE...
Page 108: Voicemail Answering Machine
VoiceMail answering machine VoiceMail answering machine Receiving messages The VOICEMAIL button switches the answering machine ON and OFF. The red light around the VOICEMAIL button shows that VoiceMail is on. Once switched on, the answering machine is ready to receive messages. Callers will hear the following outgoing message: “...
Page 109: Playing Back Messages
VoiceMail answering machine Playing back messages ➣ PLAY STOP FAST TRACK: Press twice. (Press to close.) & You can adjust the playback volume using on the e-m@iler or SYMBOL and on the keyboard. If there are any new messages to playback, the green voice light will come on and the display will show the number of messages, for example: PLAY...
Page 110: Deleting Messages
VoiceMail answering machine ♦ Note the icons displayed to the left of the messages denote: Voicemail in – new message Voicemail in – old message Voice memo – new message Voice memo – old message ♦ To paste* from the list of VoiceMail messages, highlight the required number and then, using the keyboard, press STORE together with HOME (or OFFICE or MOBILE) to open a new Address Book entry with the selected number pre- inserted.
Page 111: Recording Your Own Outgoing Message
VoiceMail answering machine To delete all (played) messages, hold down the DELETE button for approx ♦ 5 seconds until all messages disappear from the display. ♦ To delete all messages (both played and unplayed), press "SHIFT and SYMBOL and !DEL together on the keyboard. Press STOP so that the returns to the standby display.
Page 112: Voice Memos
VoiceMail answering machine Voice memos ➣ RECORD FAST TRACK: Hold down button, press , record message, STOP press twice. You can record voice memo messages on the answering machine for later playback. With this feature you can leave a message for someone else to pick up later, or leave yourself a reminder.
Page 113 VoiceMail answering machine How to playback messages remotely Call your own phone number and wait for VoiceMail to answer. As soon as VoiceMail answers (and you can hear your outgoing message playing), key-in ✱ followed by your remote access code, for example: ✱1234. &...
Page 114: Games
Games Games IMPORTANT – PARENTAL WARNING This product allows the downloading of games. These incur a cost which will be displayed on the screen prior to downloading. To avoid unauthorised downloading, use the parental lock (information on page 117). provides a varied and regularly updated library of games. You can have e-m@iler up to 50 games downloaded in the at one time –...
Page 115 Games Downloading and playing a game ➣ GAMES FAST TRACK: Press , select category, select game. Press GAMES and wait for the following display to appear (see example right): Press number category you require. A list of available games will then be displayed (see example right): lhighlightedl ♦...
Page 116 Games RENTAL PERIOD Note that the rental period starts immediately from when the game is downloaded and expires after so many hours or days REGARDLESS OF WHETHER YOU PLAY THE GAME OR NOT. Therefore, if you select a short period, be ready to play the game straight away. Once you've decided how long you wish to rent the game for, press the corresponding number...
Page 117 Games Press the number for the game you require. The following display will appear (right). This display shows the available time before the game will auto-delete. Note this is regardless of whether you play the game or not. Before playing a game, you can press 3 to ♦...
Page 118 Games If the phone rings… If the phone rings while you're playing a game, the game will pause automatically. When you finish the phone call, the game screen will be restored, ready to continue play – press ENTER to resume. Similarly, you can interrupt a game to make a phone call.
Page 119: Error Messages
Games Setting the Parental Lock ➣ GAMES STORE FAST TRACK: Press , enter code, press To prevent children or unauthorised users downloading games, you can set up a 4-digit Parental Lock code. After setting the code, you will need to key it in each time you wish to download a new game.
Page 120: Calculator
Calculator Calculator ➣ CALC STOP FAST TRACK: Press , perform calculations. (Press to close.) Use the pull-out keyboard for all calculator functions. & Don't use the number buttons on the itself. e-m@iler Press CALC (at bottom left corner of keyboard). Display shows: The following functions are available on the mauve keys: Multiply Memory add...
Page 121: Advanced Settings
Advanced settings Advanced settings This chapter describes the optional changes you can make to the e-m@iler Adding a printer If you wish to connect a printer to the , use one that's compatible with a PC e-m@iler printer port. However, do not use a Postscript-only printer or one that requires Windows™...
Page 122 Advanced settings incorporates the circuitry and intelligence to communicate with a e-m@iler smartcard. The card should be inserted into the SMARTCARD slot at the right-hand side of the . Insert the card with the front gold side up as shown below: e-m@iler In time, card issuers will be extending the capabilities of smartcards to make the most of their potential.
Page 123 Pocket Dock-it, it can be transferred back to the if, for example, you swap one for another and want the new e-m@iler E3 e-m@iler unit to contain your old setup and Address Book details (excluding postal addresses and ringtone groups). To transfer data between the...
Page 124 † If you have an older model , you can use the Pocket Dock-it to e-m@iler e-m@iler transfer* its Address Book entries to the . Note, however, you cannot E3 e-m@iler plus transfer the setup data from the to the , or vice e-m@iler...
Page 125 Advanced settings Replacement e-m@iler If you're installing a replacement , you must first adopt your old e-m@iler e-m@iler account as described on page 132. After adopting your old account, carry out the previous transfer procedure using e-m@iler option 1 to transfer your Address Book entries. &...
Page 126: Display Settings
Advanced settings Set up procedures If you get stuck! Note – in all of the following procedures, you can press STOP to escape from the current display and go back to the previous display. (On some displays you may need to press STOP a number of times to go all the way back to the standby display.) &...
Page 127: Date And Time Settings
Advanced settings Select from the displayed options as follows: press 1 to have the display backlit continuously ♦ press 2 to have the display backlit during use, then time-out 5 minutes after use ♦ press 3 to have the display backlit continuously during the day (7am – 10pm) and ♦...
Page 128 Advanced settings 12 hour hour. To change it Check the option you require is selected: press 1. & The selected option is shown ●. (The un-selected option is shown #.) If you wish to change the current date and time, continue to step 5. If not, go straight to step 7.
Page 129 Advanced settings ♦ If you're using the in the office as a PABX switchboard extension, a prefix e-m@iler number (for example 9) can be set up to be dialled automatically to access an outside line. ♦ Call Waiting may be available on subscription from your telephone service provider.
Page 130 Advanced settings Press STOP to go back to the previous display (SET UP - TELEPHONE LINE). 10. If you wish to change the PABX (outside line) prefix, continue to step 11. If not, go straight to step 16. 11. Press 1 so that top line reads SET UP - PREFIX.
Page 131: Email Settings
Advanced settings Cost saver notes To check the prefix setting, press SETUP, 2, 1. The display will confirm the prefix to or PABX. You can press 1 to change the selection. be used: None, Cost Saver (Press STORE to save any changes.) &...
Page 132 Advanced settings Press SETUP, 8 so that display top line reads SET UP – REGISTRATION. Press so that line reads REGISTRATION: ADDITIONAL (right): Follow the on-screen instructions. If you get stuck at any point, go back to pages 17 - 24 and look up the screen in question to find out what action is required by you.
Page 133 Advanced settings Setting user PIN ➣ SETUP FAST TRACK: Press , select/adjust required option(s), press STORE For confidentiality, any user can set up a PIN (Personal Identity Number) to deny access to his/her messages by unauthorised users. With a PIN set up, the display will ask for the user's PIN whenever a user-related function is selected.
Page 134 Advanced settings Deleting an email user ➣ SETUP FAST TRACK: Press , follow on-screen instructions. Press SETUP, 6 so that display top line reads SET UP - PERSONAL: If you've set up two or more email users, then before you receive this display you'll be asked to select a user.
Page 135 Advanced settings Before carrying out the procedure below, you will need to know the following: ♦ the telephone number where you will be using the , and e-m@iler ♦ your username and password (you should know this information from when you originally registered with Amserve).
Page 136 Advanced settings Press SETUP, 6 so that display top line reads SET UP - PERSONAL: If you've set up two or more email users, then before you receive this display you'll be asked to select a user. Press that line reads REGISTRATION: PERSONAL:...
Page 137: Changing Your Password
Advanced settings Changing your password ➣ SETUP FAST TRACK: Press , follow on-screen instructions. Use this procedure if you wish to change your password for web email access (on www.amserve.com). Press SETUP, 6 so that display top line reads SET UP - PERSONAL: If you've set up two or more email users, then before you receive this display you'll be...
Page 138 Advanced settings Changing email collection ➣ SETUP FAST TRACK: Press , select/adjust required option(s), press STORE For information on email collection and polling, see page 53. Press SETUP, 4 so that display top line reads SET UP - EMAIL: Auto Note that the option will appear only if you subscribe to Caller Display.
Page 139 Advanced settings 10. Press 4 to set New message beep or On. 11. If you wish to change whether or not you can hear the 's internal modem e-m@iler as it dials and connects for email, surfing, games or ringtones, continue to step 12. If not, go straight to step 13.
Page 140 Advanced settings ♦ You can select (for when you reply to email) whether the original message is to be included in your reply. Press SETUP, 6 so that display top line reads SET UP - PERSONAL: If you've set up two or more email users, then before you receive this display you'll be asked to select a user.
Page 141 Advanced settings Changing email phone settings ➣ SETUP FAST TRACK: Press , follow on-screen instructions. Use this procedure to change the phone line settings for email, for example: ♦ if you've moved home and/or changed your phone number ♦ if you've decided to subscribe (or un-subscribe) to Caller Display ♦...
Page 142 Advanced settings Changing email collection method by phone ➣ FAST TRACK: Call your , key-in code, key-in option ✱ e-m@iler hang up. Call your own phone number and wait for VoiceMail to answer. & If VoiceMail is switched off, you will have to wait 16 rings for the machine to answer.
Page 143 Advanced settings Email attachments As well as receiving simple text email, the is also capable of receiving a e-m@iler limited number of attached file types. It can receive and display one of three popular types of graphic image: GIF, JPEG and Windows™ BMP. It can also receive and play certain types of recorded sound file if they are in Windows™...
Page 144 Advanced settings Amsurf settings The Amsurf settings menu is available by pressing INTERNET, 5. & Tip – as a shortcut (while using Amsurf), you can go to the settings menu by pressing SETUP. You may use the Amsurf settings menu as follows: ♦...
Page 145 Advanced settings Storing internet passwords ➣ INTERNET FAST TRACK: Press , select required option, select lUpdatel Press INTERNET, 5, 1, 2 so that display top line reads Passwords: and SELECT to highlight and select Password )Require )Cache Password. lUpdatel to highlight then press SELECT to store your setting.
Page 146 Advanced settings Pictures and images ➣ INTERNET FAST TRACK: Press , select required option, select lUpdatel Press INTERNET, 5, 3, 1 so that display top line reads Images: and SELECT to highlight and select )Scale )All )Small or )None. lUpdatel to highlight then press SELECT...
Page 147 Advanced settings then press SELECT to store your setting. (Press lUpdatel to highlight INTERNET to return to Amsurf menu.) Note, your selected home page will be displayed whenever you press INTERNET, 1. (The will go online if it hasn't already done so.) e-m@iler Storing cookies ➣...
Page 148: Voicemail Settings
Advanced settings VoiceMail settings ➣ SETUP FAST TRACK: Press , select/adjust required option(s), press STORE ♦ You can set up the answering machine so that it plays your outgoing message as an announcement only and then ends the call. For example you may record an outgoing message such as "…our opening hours are 9 to 5 on weekdays, 10 to 4 on Saturdays…”...
Page 149: Ring Groups
Advanced settings Press 4 so that top line reads SET UP - LENGTH: 10. Decide the maximum length per message you require, then press 1 – 5 accordingly. 11. Press STORE once. 12. If you wish to change (or check) the remote access code, continue to step 13. If not, go straight to step 15.
Page 150: Setting Up Ring Groups
Advanced settings There are 10 ring groups in total. The is factory-set so that all calls use e-m@iler group 1 – including unknown callers. Therefore, always leave group 1 for general/unknown calls – do not use it as a ring group for a member of your household.
Page 151 Advanced settings Now carry out the following instructions to download the required ringtones for your ring groups. If you've already downloaded some (or all) of the ringtones you require, go straight to step 5. (You can always come back and download more ringtones later.) Press SERVICES, 3, then press 1 to select E-MAILER...
Page 152 Advanced settings SET UP – Check that display top line reads EDIT GROUP 2 (see example right): (Note that the currently selected ringtone is lhighlightedl.) to highlight the required ringtone for this group. (If you wish to play it, press P.) Press STORE to select the highlighted ringtone and return to the previous display.
Page 153 Advanced settings Using a ringtone to identify a particular caller First, decide on a new ring group number (for example 7) for the caller in question. Carry out steps 1 to 3 of the previous procedure to download a ringtone for this caller.
Page 154: Printer Settings
Advanced settings Changing ringtone pitch and speed Press SETUP, 2, 6 so that the following display appears: Change Depending on whether you wish to Ringtone pitch Change Ringtone speed, press 3 or 4 to select Hi, according to taste. & Pitch and speed settings are applied to all ringtones except standard ringtone.
Page 155 Advanced settings Option 6 changes Graphic size Small and Large. When printing ♦ between email messages containing graphics attachments, this setting determines the print size of the graphics. Option 7 changes ♦ Printer cartridge B & W between (for general black and Colour white printers) and (for colour printers such as Hewlett Packard’s).
Page 156: Reference Information
Amstrad to carry out modifications or repairs. Amstrad is not liable for faults or omissions by third party service providers, for example Email Service Providers, or for faults in data transmission over the internet which are not attributable to faults in the .
Page 157 "Amserve” and "we” means Amserve Limited, registered in England with company number 02410731, of Brentwood House, 169 Kings Road, Brentwood, Essex CM14 4EF, England, and its group of companies, including Amstrad plc with company number 00955321; "User” or "you” means the user of the e-m@iler.
Page 158 Reference information We cannot guarantee the continued availability of other people's web sites, addresses or services, and do not accept any responsibility for their contents. Each User and other sender of emails and messages is responsible for the content of his/her own message.
Page 159 "You” means the user of the e-m@iler. These AIEULA terms apply when you use the browsing function of the e-m@iler to access the internet. The browsing function of the e-m@iler includes software licensed to Amstrad plc. The software is licensed, not sold. All rights are reserved.
Page 160 Reference information Questions & Answers If you are experiencing problems with your e-m@iler, we have provided a list of common questions and answers. If this doesn't help you, you can contact Amserve Support (see page 29). Will the e-m@iler work overseas? No, it has been designed for the UK market and telephone system.
Page 161 Reference information Sometimes during a video call, the e-m@iler returns to a normal voice call, then I hear a beep. What does this mean? Either you or the other person is a subscriber to a Call Waiting service. When a Call Waiting notification is received during a video call, the video connection stops and both parties are returned to a normal voice call.
Page 162 Note that spam is unauthorised and has nothing to do with Amstrad/Amserve. Spam is sent by various e-marketing companies, and to help avoid spam do not give out your email address to any unknown or un-trusted parties.
Page 163 Reference information 25. Q: Will I be able to access every web site? No, the e-m@iler uses a web browser that is specifically designed to display low graphic content sites. General web sites may also be viewed, but due to their complexity may offer limited access.
Page 164 37. Q: Why am I receiving adverts on the screen? The e-m@iler has been heavily subsidised by Amstrad. If it were not subsidised, its retail price would be around £300. Amstrad therefore has to use advertising to help recoup the subsidy.
Page 165 Reference information You may wish to cut-out and keep this section hidden: Removing all user PINs If you have forgotten your user PIN or Parental Lock code, the following procedure allows you to remove them all (in other words, reset them to 0000). SETUP, Press that...
Page 166 Reference information - 164 -...
Page 167: Index
Index Index Accents ............46 Call screening ........34, 146 Activity log ........see Call log Call timer ............30 Additional email users ........129 Call Waiting ........32, 40, 127 Address book ..........42 Caller Display ....34, 50, 54, 76, 95, 139 checking.............48 Capital letters ..........45 deleting ............48 Carrier Pre-Selection........14 dialling............51...
Page 168 Index Email ............53, 129 FAQ..............158 adding users ..........129 Fast track instructions ........5 address ......12, 25, 53, 73, 133 Favourite pages .........86, 87, 88 adopting old account........132 Fax ...............101 attachments ......59, 60, 64, 141 attachments ..........104 checking for new email ......64 deleting messages ........104 checking sent messages....58, 103 forwarding messages.......105...
Page 169 Index Mailto links .............90 Premium Rate calls ........55 Mains supply ............6 Printer........66, 67, 119, 152 adaptor............8 character set ..........67 Maintenance.............9 Printing ..........50, 66, 89 Manual collection ...........54 Address Book entries......50, 66 Memo ............110 call log............66 voice ............110 email ............66 Memory ..........66, 137 photos ............66 available space ........153 text/fax messages ........66...
Page 170 Index Sending email ..........56, 58 Time .............125 Service provider ........12, 14 format............125 Services ............99 zone ............126 Setting up ............12 Timed break recall........127 Smartcard.............119 Time-out ..........83, 124 Smileys ............140 Tone dialling..........127 SMS ...............74 Transferring data..........121 SMS address..........70 Typing ............45 Software ...........27, 28 accents ............46 updates ............27 version number ........28, 153...
Page 171 73/23/EEC Low Voltage Equipment Directive, amended by 93/68/EEC The manufacturer of the product covered by this Declaration: Amstrad plc, 169 Kings Road, Brentwood, Essex, UK CM14 4EF The Basis on which Conformity is being declared: The product identified above complies with the requirements of the above EU directives by meeting the...