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Lantronix SecureBox SDS1100 User Manual

Lantronix SecureBox SDS1100 User Manual

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SecureBox
SDS1100
User Guide
Part Number 900-354
Revision A April 2004

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Summary of Contents for Lantronix SecureBox SDS1100

  • Page 1 SecureBox SDS1100 User Guide Part Number 900-354 Revision A April 2004...
  • Page 2 Copyright & Trademark © 2004, Lantronix. All rights reserved. No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix. Printed in the United States of America.

  • Page 3: Disclaimer & Revisions

    Changes or modifications to this device not explicitly approved by Lantronix will void the user's authority to operate this device.
  • Page 4 SDS1100 User Guide Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name & Address: Lantronix 15353 Barranca Parkway, Irvine, CA 92618 USA Declares that the following product: Product Name Model: SecureBox Device Server SDS1100 Conforms to the following standards or other normative documents:...
  • Page 5 SDS1100 User Guide...

  • Page 6: Warranty

    If the product is not under warranty, the customer may have Lantronix repair the unit on a fee basis or return it. No services are handled at the customer's site under this warranty. This warranty is voided if the customer uses the product in an unauthorized or improper way, or in an environment for which it was not designed.

  • Page 7: Table Of Contents

    SDS1100 User Guide Contents Disclaimer & Revisions _______________________________________________ 3 Warranty __________________________________________________________ 6 1: Introduction _________________________________________________ 10 Features _________________________________________________________ 10 Protocol Support ___________________________________________________ 10 Connections and Pinouts_____________________________________________ 11 Serial Port _____________________________________________________ 11 Serial Connector Pinouts _________________________________________ 11 Network Port ___________________________________________________ 12...
  • Page 8 SDS1100 User Guide Using the Serial Port _____________________________________________ 32 Server Configuration (Network Configuration) _____________________________ 33 IP Address _____________________________________________________ 33 Set Gateway IP Address __________________________________________ 33 Netmask ______________________________________________________ 33 Change Telnet configuration password _______________________________ 34 DHCP Naming __________________________________________________ 34 Channel 1 Configuration (Serial Port Parameters)__________________________ 35...
  • Page 9 SDS1100 User Guide Security Settings Defaults _________________________________________ 47 Exit Configuration Mode _____________________________________________ 47 4: Updating Firmware____________________________________________ 48 Obtaining Firmware _________________________________________________ 48 Reloading Firmware ________________________________________________ 48 Via DeviceInstaller ______________________________________________ 48 Via TFTP______________________________________________________ 50 Via Another Unit ________________________________________________ 51 Via the Serial Port _______________________________________________ 51...

  • Page 10: 1: Introduction

    Data Display Devices Protocol Support The SDS1100 uses the Internet Protocol (IP) for network communications and the Transmission Control Protocol (TCP) to assure that no data is lost or duplicated, and that everything sent to the connection arrives correctly at the target.

  • Page 11: Connections And Pinouts

    SDS1100 User Guide 1: Introduction Connections and Pinouts Serial Port The unit has a female DCE DB25 serial port that supports RS-232 and RS-485/422 serial standards (software selectable) up to 115 Kbps. Figure 1-1. Serial Interface DB25 Serial Port Serial Connector Pinouts The unit’s female DB25 connector provides an RS-232C, RS-485, or RS-422 DCE...

  • Page 12: Network Port

    SDS1100 User Guide 1: Introduction Network Port The unit's back panel contains a 9-30VDC power plug and an RJ45 (10/100) Ethernet port. Figure 1-3. Network Interface Ethernet Connector Pinouts The unit supports 10 Mbps Ethernet through an RJ45 connector. Figure 1-4. RJ45 Ethernet Connector...

  • Page 13: Leds

    Simultaneously lit red and green LEDs mean something is wrong. If the red LED is lit or blinking, count the number of times the green LED blinks between its pauses. The following table explains the LED functions: Table 1-1. SDS1100 LEDs Serial LEDs Meaning...

  • Page 14: Technical Specifications

    SDS1100 User Guide 1: Introduction Technical Specifications CPU, Memory Lantronix DSTni-LX 186 CPU, 48 MHz 1 MByte FLASH ROM 256 Kbytes zero wait state RAM Serial Interface Female DB25 connector (DCE pinout) Speed software selectable (300 to 115 kBaud) Software selectable RS-232C or RS-422/485...
  • Page 15 SDS1100 User Guide 1: Introduction...

  • Page 16: 2: Getting Started

    The Ethernet address is also referred to as the hardware address or the MAC address. The first three bytes of the Ethernet Address are fixed and read 00-20-4A, identifying the unit as a Lantronix product. The fourth, fifth, and sixth bytes are unique numbers assigned to each unit.

  • Page 17: Physically Connecting The Unit

    2: Getting Started Physically Connecting the Unit The following diagram shows a properly installed unit: Figure 2-2. SDS1100 Connected to Serial Device and Network To install the unit, complete the following steps in order. Refer to the numbers in the previous figure.

  • Page 18: Methods Of Assigning The Ip Address

    SDS1100 User Guide 2: Getting Started Methods of Assigning the IP Address The unit's IP address must be configured before a network connection is available. You have the following options for assigning an IP to your unit: Method Description DHCP A DHCP server automatically assigns the IP address and network settings.

  • Page 19: Dhcp

    Provided a DHCP server exists on the network, it will provide the unit with an IP address, gateway address, and subnet mask when the unit boots up. The SDS1100 has acquired an IP address if the red LED stops flashing and the green Status LED is on continuously.

  • Page 20: Deviceinstaller

    You can manually assign the IP address using the DeviceInstaller, which is on the product CD. Install the DeviceInstaller 1. Insert the product CD into your CD-ROM drive. The Lantronix SDS1100 DeviceServer window displays. 2. If the CD does not launch automatically: 3.
  • Page 21 SDS1100 User Guide 2: Getting Started 2. Click the Assign IP icon . The Assign IP Address window displays. Figure 2-4. Assign IP Address Window (Device Identification) 3. Enter the Hardware or Ethernet address of the device. The following Assign IP Address window appears.
  • Page 22 SDS1100 User Guide 2: Getting Started 4. Select Assign a specific IP address to assign a static IP address to the device or select Obtain an IP address automatically to enable BOOTP, DHCP, or Auto IP on the device. 5. Click Next. The following Assign IP Address window appears.

  • Page 23: Add The Unit To The Manage List

    8. Click the Assign button to finalize the IP assignment. Add the Unit to the Manage List Now add the unit to the list of similar Lantronix devices on the network so that you can manage and configure it. To perform this step, click the Search icon: The device should be located by DeviceInstaller and added into the Device List.

  • Page 24: Arp And Telnet

    To assign Expert settings and Security settings, you must use the Setup Mode window in a Telnet session. To configure the unit via a Web browser, click the Web icon. The Lantronix WEB-Manager window displays in your browser. To configure the unit via a Telnet session, click the Telnet icon. The Setup Mode window displays.

  • Page 25: Serial Port Login

    SDS1100 User Guide 2: Getting Started 2. If you are using Windows 95, type ARP -A at the DOS command prompt to verify that there is at least one entry in the ARP table. If the local machine is the only entry, ping another IP address on your network to build a new entry in the ARP table;...
  • Page 26 SDS1100 User Guide 2: Getting Started 3. Select 0 (Server Configuration) and follow the prompts until you get to IP address. 4. Enter the new IP address, Subnet Mask, and Gateway (if applicable). 5. Select 9 to save the configuration and exit Setup Mode. The unit performs a...

  • Page 27: 3: Configuring The Unit

    3: Configuring the Unit You must configure the unit so that it can communicate on a network with your serial device. For example, you must set the way the unit will respond to serial and network traffic, how it will handle serial packets, and when to start or close a connection. You can configure your unit locally or remotely using the following procedures: Use a standard Web browser to access the unit’s internal Web pages and configure the unit over the network.
  • Page 28 SDS1100 User Guide 3: Configuring the Unit Figure 3-2. SDS Configuration Guidelines Page SDS settings opens a configuration window to configure the SDS1100, as shown in Figure 3-3. Serial cabling lets you view pinouts for the SDS serial port. View SDS Configuration Tutorials provide step-by-step instructions for configuring encryption, serial tunneling, and the Com Port Redirector.
  • Page 29 SDS1100 User Guide 3: Configuring the Unit Figure 3-3. Lantronix WEB-Manager To configure the unit via a Web browser, select SDS Settings and perform the following steps. 1. Use the menu (pushbuttons) to navigate to sub pages where you can configure server settings.

  • Page 30: Configuring Via The Setup Mode Window

    SDS1100 User Guide 3: Configuring the Unit Figure 3-4. Server Properties Configuration on the Web Browser 3. In the Telnet Password field, enter a password to prevent unauthorized access to the Setup Mode via a Telnet connection to port 9999. The password is limited to 4 characters.
  • Page 31 SDS1100 User Guide 3: Configuring the Unit 2. Click OK. The Setup Mode window displays. To remain in Setup Mode, you must press Enter within 5 seconds. Figure 3-6. Setup Mode Window 3. Select an option on the menu by entering the number of the option in the Your choice ? field and pressing Enter.

  • Page 32: Using The Serial Port

    SDS1100 User Guide 3: Configuring the Unit For example, to set Channel 1 parameters: Type 1 in the Your choice? field and press Enter. Figure 3-7. Channel 1 Configuration 2. In the Baudrate field, accept 9600 by pressing Enter or enter the speed you wish to use.

  • Page 33: Server Configuration (Network Configuration)

    SDS1100 User Guide 3: Configuring the Unit 4. To enter a value for a parameter, type the value and press Enter, or to confirm a default value, just press Enter. 5. When you are finished, save the new configuration (option 9). The unit will reboot.

  • Page 34: Change Telnet Configuration Password

    SDS1100 User Guide 3: Configuring the Unit Table 3-2. Netmask Examples Netmask Host Bits 255.255.255.252 255.255.255.248 255.255.255.240 255.255.255.224 255.255.255.192 255.255.255.128 255.255.255.0 255.255.254.0 255.255.252.0 255.255.248.0 255.128.0.0 255.0.0.0 Change Telnet configuration password Setting the Telnet configuration password prevents unauthorized access of the setup menu via a Telnet connection to port 9999 or via Web pages.

  • Page 35: Channel 1 Configuration (Serial Port Parameters)

    SDS1100 User Guide 3: Configuring the Unit Channel 1 Configuration (Serial Port Parameters) Using this option, define how the serial port will respond to network and serial communications. Figure 3-10. Channel 1 Configuration Baudrate The unit and attached serial device, such as a modem, must agree on a speed or baud rate to use for the serial connection.

  • Page 36: Flow

    SDS1100 User Guide 3: Configuring the Unit The following table demonstrates how to build some common Interface Mode settings: Table 3-4. Common Interface Mode Settings Common I/F Mode Setting Binary RS-232C, 8-bit, No Parity, 1 stop bit 0100 1100 4C...

  • Page 37: Connect Mode

    SDS1100 User Guide 3: Configuring the Unit Connect Mode Connect Mode defines how the unit makes a connection, and how it reacts to incoming connections over the network. Enter Connect Mode options in hexadecimal notation. Note: If you do not want to convert the binary numbers to hexadecimals yourself, look up the values in Table 6-2.
  • Page 38 Datagram Type: When selecting this option, you will be prompted for the Datagram type. Enter 01 for directed or broadcast UDP. Hostlist: If you enable this option, the Lantronix unit scrolls through the hostlist until it connects to a device listed in the hostlist table. Once it connects, the unit stops trying to connect to any others.
  • Page 39 3. After completing the hostlist, repeat the previous step if necessary to edit the hostlist again. 4. For Retrycounter, enter the number of times the Lantronix unit should try to make a good network connection to a hostlist entry that it has successfully ARPed.

  • Page 40: Remote Ip Address

    SDS1100 User Guide 3: Configuring the Unit Table 3-8. Modem Mode Commands Modem Mode Command Function ATDTx.x.x.x,pppp Makes a connection to an IP address (x.x.x.x) and a remote port number (pppp). ATDTx.x.x.x/pppp Makes a connection to an IP address (x.x.x.x) and the remote port number ATDTx.x.x.x...

  • Page 41: Flush Mode (Buffer Flushing)

    SDS1100 User Guide 3: Configuring the Unit Note: If you do not want to convert the binary numbers to hexadecimals yourself, look up the values in Table 6-4. Disconnect Mode Options in the Binary to Hexadecimal chapter. Table 3-9. Disconnect Mode Options...

  • Page 42: Disconntime (Inactivity Timeout)

    SDS1100 User Guide 3: Configuring the Unit packet count on the network and is especially useful in applications in a routed Wide Area Network (WAN). Adjusting parameters in this mode can economize the network data stream. Pack control settings are enabled in Flush Mode. Set this value to 00 if specific functions are not needed.

  • Page 43: Send Characters

    SDS1100 User Guide 3: Configuring the Unit Send Characters You can enter up to two characters in hexadecimal representation in the parameters "sendchar." If a character received on the serial line matches one of these characters, it is sent immediately, along with any awaiting characters, to the TCP connection.

  • Page 44: Arp Cache Timeout In S

    SDS1100 User Guide 3: Configuring the Unit ARP Cache timeout in s Whenever the unit communicates with another device on the network, it will add an entry into its ARP table. The ARP Cache timeout option allows you to define how many seconds (1-600) the unit will wait before timing out this table.

  • Page 45: Disable Tftp Firmware Upgrade

    Disable Port 77FE (Hex) Port 77FE is a setting that allows the Lantronix Device Installer utility to configure the unit remotely. Disabling Port 77FE will prevent remote access to the unit from the Lantronix Device Installer utility. You can configure the unit only by using Web pages, Telnet, or serial configuration.

  • Page 46: Factory Default Settings

    AES encryption protocols. To communicate successfully, products and applications on the peer side must use the same protocols and the same shared key as the SDS. To ease the development process, Lantronix provides an AES encryption DLL for Windows and protocol source code samples.

  • Page 47: Channel 1 Configuration Defaults

    SDS1100 User Guide 3: Configuring the Unit Channel 1 Configuration Defaults Baudrate 9600 I/F Mode 4C (1 stop bit, no parity, 8 bit, RS-232C) Own TCP port number 10001 Connect Mode C0 (always accept incoming connection; no active connection startup)

  • Page 48: 4: Updating Firmware

    4: Updating Firmware Obtaining Firmware You can obtain the most up-to-date firmware and release notes for the unit from the Lantronix Web site (www.lantronix.com) or by using anonymous FTP (ftp://ftp.lantronix.com/). Reloading Firmware There are several ways to update the unit's internal operational code (SD11*.ROM or SD11*.HEX): via DeviceInstaller (the preferred way), via TFTP, via another unit, or...
  • Page 49 SDS1100 User Guide 4: Updating Firmware Figure 4-2. Search Network Window 4. Once located by DeviceInstaller, highlight the device in the device list and click the Upgrade button. 5. Select a custom installation by specifying the individual files and clicking Next.

  • Page 50: Via Tftp

    SDS1100 User Guide 4: Updating Firmware Figure 4-4. Device Upgrade Wizard (Step 2) 7. Select Do not copy or replace any files and click Next. 8. Click Next again. The status of the upgrade is shown in the window. 9. After the upgrade completes, click Close.

  • Page 51: Via Another Unit

    SDS1100 User Guide 4: Updating Firmware Figure 4-5. TFTP Dialog Box C:\SDSxxxx.ROM 172.19.23.55 The unit performs a power reset after the firmware has been loaded and stored. Via Another Unit To distribute firmware to another unit over the network: 1. Enter the host unit's Monitor Mode (see...
  • Page 52 SDS1100 User Guide 4: Updating Firmware Note: Do not switch off the power supply during the update. A loss of power while reprogramming will result in a corrupt program image and a nonfunctional unit. To download firmware from a computer via the unit’s serial port: 1.
  • Page 53 SDS1100 User Guide 4: Updating Firmware...

  • Page 54: 5: Troubleshooting

    5: Troubleshooting This chapter discusses how you can diagnose and fix errors quickly without having to contact a dealer or Lantronix. It helps to connect a terminal to the serial port while diagnosing an error to view summary messages that may be displayed. When troubleshooting, always ensure that the physical connections (power cable, network cable, and serial cable) are secure.
  • Page 55 SDS1100 User Guide 5: Troubleshooting When you report a problem, please provide the following information: Your name, and your company name, address, and phone number Lantronix SDS model number Lantronix SDS serial number Software version (on the first screen shown when you Telnet to port 9999)
  • Page 56 If this does not fix the into power properly. problem, contact your dealer or Lantronix Technical Support for a replacement. The SDS1100 will not power up Various Consult the LEDs section in the properly, and the LEDs are flashing. Introduction chapter or the Quick Start for the LED flashing sequence patterns.
  • Page 57 SDS1100 User Guide 5: Troubleshooting Problem/Message Reason Solution You can ping the SDS, but not Telnet There may be an IP address conflict Turn the SDS off and then issue the to the SDS on port 9999. on your network.

  • Page 58: Monitor Mode

    SDS1100 User Guide 5: Troubleshooting Monitor Mode Monitor Mode is a command-line interface used for diagnostic purposes (see Monitor Mode Commands at the end of this section). There are two ways to enter Monitor Mode: locally via the serial port or remotely via the network.
  • Page 59 SDS1100 User Guide 5: Troubleshooting Table 5-2. Monitor Mode Commands Command Command Name Function SF x.x.x.x Send Firmware Sends firmware to unit with IP address x.x.x.x Queries software header record (16-byte) of unit with IP VS x.x.x.x Version address x.x.x.x Gets configuration of unit with IP address x.x.x.x as hex...

  • Page 60: 6: Binary To Hexadecimal

    6: Binary to Hexadecimal Many of the unit 's configuration procedures require you to assemble a series of options (represented as bits) into a complete command (represented as a byte). The resulting binary value must be converted to a hexadecimal representation. Use this chapter to learn how to convert binary values to hexadecimals or to look up values in the tables listing all configuration options in hexadecimal notation.

  • Page 61: Connect Mode Options

    SDS1100 User Guide 6: Binary to Hexadecimal Table 6-1. Binary to Hexadecimal Conversions Decimal Binary 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Connect Mode Options Note: Character response codes are C=conn, D=disconn, N=unreachable Table 6-2.
  • Page 62 SDS1100 User Guide 6: Binary to Hexadecimal Accept Serial Active Hostlist Incoming Response Connection Connections Upon Startup Connection With DTR None (quiet) Manual connection With DTR None (quiet) Autostart With DTR None (quiet) With DTR Character No active startup With DTR...
  • Page 63 SDS1100 User Guide 6: Binary to Hexadecimal Accept Serial Active Hostlist Incoming Response Connection Connections Upon Startup Connection With DTR None (quiet) No active startup Hostlist With DTR None (quiet) Any character Hostlist With DTR None (quiet) Active DTR Hostlist...
  • Page 64 SDS1100 User Guide 6: Binary to Hexadecimal With DTR Without echo With DTR 1-character response Unconditionally Echo Unconditionally Without echo Unconditionally 1-character response...

  • Page 65: Disconnect Mode Options

    SDS1100 User Guide 6: Binary to Hexadecimal Disconnect Mode Options Table 6-4. Disconnect Mode Options Disconnect Telnet Mode Channel Hard State LED Disconnect with DTR (port) Disconnect Off with with EOT Drop Terminal Password Connection (^D) Type Setup Enable Enable...
  • Page 66 SDS1100 User Guide 6: Binary to Hexadecimal Disconnect Telnet Mode Channel Hard State LED Disconnect with DTR (port) Disconnect Off with with EOT Drop Terminal Password Connection (^D) Type Setup Enable Disable Enable Enable Enable Disable Enable Enable Disable Enable...

  • Page 67: Flush Mode (Buffer Flushing) Options

    SDS1100 User Guide 6: Binary to Hexadecimal Flush Mode (Buffer Flushing) Options Table 6-5. Flush Mode Options Serial to Network Network to Serial Alternate Packing Clear input buffer Clear output buffer Algorithm upon: upon: None Active connection Passive connection Active connection...
  • Page 68 SDS1100 User Guide 6: Binary to Hexadecimal Serial to Network Network to Serial Alternate Packing Clear input buffer Clear output buffer Algorithm upon: upon: Active connection Active connection Enable Passive connection Disconnect Active connection Enable Active connection Active connection Enable...
  • Page 69 SDS1100 User Guide 6: Binary to Hexadecimal Serial to Network Network to Serial Alternate Packing Clear input buffer Clear output buffer Algorithm upon: upon: Passive connection Active connection Disconnect Passive connection Active connection Active connection Passive connection Passive connection Disconnect...
  • Page 70 SDS1100 User Guide 6: Binary to Hexadecimal Serial to Network Network to Serial Alternate Packing Clear input buffer Clear output buffer Algorithm upon: upon: Active connection Disconnect Enable Passive connection Disconnect Active connection Disconnect Active connection Active connection Disconnect Passive connection...
  • Page 71 SDS1100 User Guide 6: Binary to Hexadecimal Serial to Network Network to Serial Alternate Packing Clear input buffer Clear output buffer Algorithm upon: upon: Passive connection Passive connection Disconnect Disconnect Active connection Passive connection Passive connection Disconnect Disconnect Passive connection...
  • Page 72 SDS1100 User Guide 6: Binary to Hexadecimal Serial to Network Network to Serial Alternate Packing Clear input buffer Clear output buffer Algorithm upon: upon: Active connection Active connection Enable Passive connection Disconnect Passive connection Active connection Enable Passive connection Disconnect...

  • Page 73: Interface Mode Options

    SDS1100 User Guide 6: Binary to Hexadecimal Interface Mode Options Table 6-6. Interface Mode Options Interface Bits Parity Stop Bits RS-232C RS-232C RS-232C Even RS-232C Even RS-232C RS-232C RS-232C RS-232C RS-232C Even RS-232C Even RS-232C RS-232C RS-422/485 RS-422/485 RS-422/485 Even...

  • Page 74: Pack Control Options

    SDS1100 User Guide 6: Binary to Hexadecimal Pack Control Options Table 6-7. Pack Control Options Sendcharacter Trailing Idle Time Send Defined by a: Characters Force Immediately Transmit: after Sendcharacter 1-Byte Sequence 12ms 1-Byte Sequence 52ms 1-Byte Sequence 250ms 1-Byte Sequence...
  • Page 75 SDS1100 User Guide 6: Binary to Hexadecimal Sendcharacter Trailing Idle Time Send Defined by a: Characters Force Immediately Transmit: after Sendcharacter 2-Byte Sequence 250ms 2-Byte Sequence 5sec 2-Byte Sequence 12ms 2-Byte Sequence 52ms 2-Byte Sequence 250ms 2-Byte Sequence 5sec 2-Byte Sequence...

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