Transferring Calls - Polycom SoundPoint IP 550 User Manual

Transferring Calls

Call in Auto Attendant and select Menu Option that is assigned to
2.
Conference Bridge.* (e.g. Option 4 > Conference Bridge)
Conference Menu Options
Enter a Conference - (Option 1):
Enter your extension then press # .
1.
Enter conference ID then press # .
2.
Please record first and last name then press # .
3.
Create a Conference - (Option 2):
Enter your extension then press # .
1.
Enter your password then press # . (Voicemail Password)
2.
• Create a conference that expires in 2 weeks press 1
• Create a non expiring conference press 2
• Create a conference with a custom expiration date press 3
Delete Existing Conference - (Option 3):
Enter your extension then press # .
1.
Enter your password then press # . (Voicemail Password)
2.
Enter the conference ID you want to delete then press # .
3.
A call can be transferred in one of three ways:
Announced transfer—The party to whom you want to transfer the call
•
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— Refer to Performing an Announced Transfer
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
— Refer to Performing a Blind Transfer
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
Using the Features of Your Phone
on page 3-13.
on page 3-14.
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