Recording Calls (Virtual Office Pro Users Only); Using Call Queues (Call Queue Users Only); Assigning Speed Dial Keys - Polycom SoundPoint IP 550 User Manual

Recording Calls (Virtual Office Pro Users Only)

Using Call Queues (Call Queue Users Only)

Assigning Speed Dial Keys

Call Record On/Off is available to Virtual Office Pro users when the Call
Recording feature is set to record calls On Demand.
To turn on Call Recording during a call:
>>
Press the More soft key to find the CallRecrd soft key.
You will see a "Recording is On" confirmation message on the phone
screen.
To turn Call Recording off:
>>
Press the Exit soft key, then press the More softkey to find the CallRecrd
softkey again.
Once you press the CallRecrd softkey, you will see a "Recording is Off"
confirmation message.
Phones on 8x8 Call Queues can log in and out of Call Queues if the Call Queue
Admin has granted log in/out permission to the user.
To enter or exit a Call Queue:
Press
1.
recently used Call Queue, you can select Apps Continue).
Select Call Queues > Log In All to enter all your Call Queues (or Log Out
2.
to exit your Call Queues).
If you are not a member of a Call Queue set up by your administrator, you will
get a message that you do not belong to any Call Queues.
You can associate contacts with Line Keys for single touch dialing of
frequently used numbers. Speed Dial entries are consecutively placed next to
assigned Line Keys on the phone. When a new entry is added to the Contact
Directory, it is automatically assigned the next available speed dial index and
the next available line key.
and select Applications > Apps Home (or if you just
Using the Features of Your Phone
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