Polycom SoundPoint IP 550 User Manual
Full-duplex, hands-free sip desktop phone
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Summary of Contents for Polycom SoundPoint IP 550
- Page 1 User Guide for the Polycom® SoundPoint IP® 550/560 Phone SIP 3.2 July 2009 1725-12567-001 Rev. D...
- Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
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Page 3: About This Guide
Parts List Regulatory Notices sections in this guide before you set up and use the for the SoundPoint IP 550/560 phone. You can also find this information at http://www.polycom.com/support/voicedocumentation/. Changes to This Guide The following section is new for this edition: •... - Page 4 User Guide for the SoundPoint IP 550/560 Phone...
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Page 5: Table Of Contents
Contents About This Guide ....... . . iii Changes to This Guide ........–iii 1 Getting Started with Your Phone . - Page 6 User Guide for the SoundPoint IP 550/560 Phone Editing Contacts ......... . . 2–17 Deleting Contacts .
- Page 7 Index ........Index–1 End-User License Agreement for Polycom® Software...
- Page 8 User Guide for the SoundPoint IP 550/560 Phone viii...
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Page 9: Getting Started With Your Phone
Getting Started with Your Phone This chapter provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP 550/560 desktop phone. The SoundPoint IP 550/560 provides a powerful, yet flexible IP communications solution, delivering excellent voice quality. The high-resolution graphic display supplies content for call information, multiple languages, directory access, and system status. -
Page 10: Parts List
User Guide for the SoundPoint IP 550/560 Phone Parts List The following components are included in your SoundPoint IP 550/560 package: • Polycom SoundPoint IP 550/560 phone Directories Menu Applications Messages Conference Do Not Disturb Transfer Redial Hold • handset and handset cord •... -
Page 11: Assembling Your Phone
Check this list before installation to ensure that you have received each item. If you are missing any items, contact your system administrator. Assembling Your Phone This section describes how to assemble your SoundPoint IP 550/560 phone: • Connect network and power source •... - Page 12 LAN port on the wall or hub/switch device port. 2. Connect the DC plug on the power adapter to the DC 24V jack marked on the SoundPoint IP 550 phone or DC48V jack marked on the SoundPoint IP 560 phone.
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Page 13: Connecting The Handset And Optional Headset
Plug the supplied network cable between the LAN jack on the phone and an available power and data port on the in-line power switch. PC Connection (optional) IEEE 802.3af compliant PoE Hub/Switch (terminal or middpan) SoundPoint IP 550 PC Connection (optional) IEEE 802.3af compliant PoE Hub/Switch (terminal or middpan) SoundPoint IP 560... -
Page 14: Attaching The Base
For information on supported headsets, go to http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pu b.html and look for “Technical Bulletin 37477: Headset Compatibility List”. Attaching the Base The phone base can be attached to the SoundPoint IP 550/560 in one of two ways: • As a desk mount •... - Page 15 Getting Started with Your Phone To attach the base as a desk mount: 1. Place all cords in the recessed area above the modular jacks. 2. Align the two protrusions on the bracket with their corresponding holes in the phone. 3.
- Page 16 3. With mounting tab of the base unit facing up, fasten the base unit to the wall mount using wall anchors (not included). The wall mount is not included in SoundPoint IP 550/560 package. Contact your Note system administrator if you require one.
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Page 17: Registering Your Phone
Before you use your phone, you or your system administrator will have to register it. For detailed information on how to register your phone after you install it, refer to “Quick Tip 44011: Registering Standalone SoundPoint IP, SoundStation IP, and Polycom VVX Phones” at http://www.polycom.com/usa/en/support/voice/soundpoint_ip/VoIP_T echnical_Bulletins_pub.html... - Page 18 User Guide for the SoundPoint IP 550/560 Phone The features of your SoundPoint IP 550/560 phone are: Item Description Message Waiting Alert for voice and text (instant) Indicator messages. Arrow Keys Scroll through displayed information. Select a field of displayed data.
- Page 19 Getting Started with Your Phone Item Description Allows for hands-free communication Speakerphone during calls. Hands-free Microphone Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results. Volume Keys Adjusts the volume of the handset, headset, speaker, and ringer.
- Page 20 User Guide for the SoundPoint IP 550/560 Phone Item Description Line/Speed Dial Key Use these keys to activate up to four lines or speed dials that can be assigned to your phone. Line Indicators Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence).
- Page 21 Getting Started with Your Phone Icons associated with the line keys appear on the graphic display and represent: Icon Description Registered line (solid) Registered shared line Unregistered line (outline) Voice mail/Text messages Speed dial Ringing Call in progress with HD Voice Call in progress Call Forward Do Not Disturb...
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Page 22: Before You Use Your Phone
User Guide for the SoundPoint IP 550/560 Phone Before You Use Your Phone The background and key colors that appear on your SoundPoint IP 550/560 phone Note may differ from the screenshots that appear in this user guide. Using the Navigation Keys To help you navigate menus and enter data, use these tips: •... - Page 23 Getting Started with Your Phone • Time and date text The following figures provide some examples: 1 - 15...
- Page 24 User Guide for the SoundPoint IP 550/560 Phone 1 - 16...
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Page 25: Customizing Your Phone
Customizing Your Phone You can customize your SoundPoint IP 550/560 desktop phone by adjusting the setting for time and date, display contrast, and ring type, for example. You can add contacts to the phone’s directory manually or from call lists. You can handle incoming calls from different contacts in different ways. -
Page 26: Changing The Appearance Of Time And Date
User Guide for the SoundPoint IP 550/560 Phone • Backlight intensity • Headset Memory Mode • Headset hookswitch selection • Ring type • Language support (localization) • Background pattern • Soft key label color You can mute the microphone and adjust the volume using separate keys. -
Page 27: Changing The Display Contrast
Customizing Your Phone 5. Press the Select soft key to confirm your choice. The following figure shows the Clock Time menu. 6. Press to return to the idle display. Changing the Display Contrast To adjust the contrast on the display to a comfortable level: 1. -
Page 28: Changing The Backlight Intensity
User Guide for the SoundPoint IP 550/560 Phone Changing the Backlight Intensity Backlight intensity on the SoundPoint IP 550/560 phone has three components: • Backlight On • Backlight Idle • Maximum Intensity You can modify the Backlight On intensity and the Backlight Idle intensity separately. - Page 29 Customizing Your Phone 3. Select Backlight On Intensity. 4. Use to select high, medium, low, or off, and then press the Select soft key. The default level is medium. 5. Select Backlight Idle Intensity. 6. Use to select high, medium, low, or off, and then press the Select soft key.
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Page 30: Enabling The Headset Memory Mode
User Guide for the SoundPoint IP 550/560 Phone 10. Press to return to the idle display. Enabling the Headset Memory Mode This feature is especially useful for permanent or full-time headset users. To permanently enable the Headset Memory Mode: 1. Press 2. -
Page 31: Selecting The Correct Headset For Electronic Hookswitch
This feature allows you to answer your phone when you are using a headset. For information on supported headsets to provide electronic hookswitch features for placing, answering, and ending calls, go to www.polycom.com/support/voice enter “Headset Compatibility List” in the Knowledge Base text box or contact your system administrator. -
Page 32: Changing The Language
6. Press to return to the idle display. If you configure your for the SoundPoint IP 550/560 phone with a silent ring, press Note the flashing Line key or the Answer soft key to answer the call. If your handset is off hook, the call is routed to the handset. -
Page 33: Changing The Graphic Display Background
Customizing Your Phone 4. Press the Select soft key. Text that appears on the graphic display will change to the language of your choice. 5. Press to return to the idle display. Changing the Graphic Display Background You can change the picture or design design that appears on the graphic display. -
Page 34: Changing The Soft Key Label Color
User Guide for the SoundPoint IP 550/560 Phone 3. Use to highlight the background you want. 4. Press the Select soft key. 5. Press to return to the idle display. Changing the Soft Key Label Color You can change the soft key label color that appears on the graphic display. A default soft key label color displays when the phone starts up (shown below). - Page 35 Customizing Your Phone 2. Select Settings > Basic > Preferences > Label Color. Using the dialpad keys 1, 3, 7, and 9 change the soft key color to your desired color. The Label soft key on the right reflects your changes. Note When the color of the label reaches a certain level of whiteness, “Cannot save this color.
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Page 36: Muting The Microphone
User Guide for the SoundPoint IP 550/560 Phone Muting the Microphone During a call, press . The Message Waiting Indicator turns red and a microphone on the screen indicates that the other party (or parties) cannot hear you. Microphone Mute applies to all modes: Handset, Headset, and Hands-free Speakerphone. -
Page 37: Managing Contacts
Customizing Your Phone • To store the contact in the Contact Directory, press the More soft key followed by the Save soft key. • To delete the call from the list, press the More soft key followed by the Clear soft key. Press to return to the idle display. -
Page 38: Adding Contacts
User Guide for the SoundPoint IP 550/560 Phone Adding Contacts You can add contacts to your contact directory: • Manually • From a call list • From your corporate directory Adding Contacts Manually To add a contact to the local contact directory manually: 1. - Page 39 Customizing Your Phone 7. (Optional.) Change the Speed Dial Index. It is automatically assigned to the next available index value. Valid speed dial index values are from 1 to 9999. If you enter a speed dial index that already, “Speed dial index already exists” appears. If you enter an invalid value, “Speed dial index invalid”...
- Page 40 User Guide for the SoundPoint IP 550/560 Phone 2. Use to highlight the contact. You can also use the * key to Page Up and the # key to Page Down. 3. Press the More soft key, and then the Save soft key to save the contact in the phone’s directory.
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Page 41: Editing Contacts
Customizing Your Phone 5. Press the Save soft key to save the contact in the local contact directory. “Entry saved” appears on the graphic display. Only the first name, last name, and phone number are saved. If the contact already exists in the contact directory, “Entry already exists” appears. -
Page 42: Deleting Contacts
User Guide for the SoundPoint IP 550/560 Phone Deleting Contacts To delete a contact from the local contact directory: 1. Press 2. Select Contact Directory. 3. Use to highlight the contact. You can also use the * key to page up and the # key to page down. -
Page 43: Searching For Contacts
Customizing Your Phone 4. Press the View soft key. The contact’s information appears on the graphic display. 5. Press the Dial soft key. Searching for Contacts Searching the Contact Directory To search for a contact in the local contact directory: 1. - Page 44 User Guide for the SoundPoint IP 550/560 Phone Searching the Corporate Directory To search for a contact in the corporate directory: 1. Press 2. Select Corporate Directory. You can enable your phone to save Corporate Directory search results, and to Note remember the last person you viewed in the directory.
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Page 45: Managing Incoming Calls
Customizing Your Phone — Press the AdvFind soft key, enter search values in the displayed fields. For example, enter Byron Smith as the first name and last name. Press the Submit soft key. In this example, Bryon Smith appears in the search results. -
Page 46: Rejecting Calls
User Guide for the SoundPoint IP 550/560 Phone To set a distinctive ring type for a contact: 1. Press 2. Select Contact Directory. 3. Use to highlight the contact. You can also use the * key to page up and the # key to page down. -
Page 47: Diverting Calls
Customizing Your Phone 4. Press the Edit soft key, and then scroll down to the Auto Reject field. 5. Use the to select Enabled. 6. Press the Save or Cancel soft keys to accept or cancel changes. 7. Press to return to the idle display. Diverting Calls You can customize your phone so that incoming calls from a particular contact are transferred directly to a third party. -
Page 48: System Customizations
The following section details customizations of your SoundPoint IP 550/560 phone that are performed by your system administrator. Supporting Multiple Lines Your SoundPoint IP 550/560 phone can support up to 8 lines. Typically, the top-most Line Key is reserved for the principal directory number (DN) of the phone. -
Page 49: Supporting Multiple Line Keys Per Line
Your phone can be configured to have a combination of lines with a single Line Key and lines with multiple Line Keys. Supporting Shared Lines Your for the SoundPoint IP 550/560 supports shared lines. Note Shared lines are an optional feature and may not be supported on your particular system. - Page 50 User Guide for the SoundPoint IP 550/560 Phone Note Call Forwarding is not available on shared lines. Do Not Disturb (DND) on shared lines disables the ringing option only, the visual indication is still in place. 2 - 26...
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Page 51: Using The Basic Features Of Your Phone
Using the Basic Features of Your Phone Your SoundPoint IP 550/560 desktop phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You call place calls, transfer a call to someone else, or conduct a conference call. -
Page 52: Placing Calls
User Guide for the SoundPoint IP 550/560 Phone If you require additional information or assistance with your new phone, contact your system administrator. Placing Calls You can place a call in many ways using your SoundPoint IP 550/560 phone: • using the handset •... - Page 53 The maximum URL or IP address length is 32 characters. For example, 10.3.0.42, sip:jane@polycom.com . Press the URL soft key and enter the URL or IP address. Use * for “.” and # for “@”.
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Page 54: Answering Calls
User Guide for the SoundPoint IP 550/560 Phone To place a call using the headset: Do one of the following: >> — With the optional headset connected, press or the NewCall soft key to obtain dial tone. Press Dial the desired number using the dial pad. - Page 55 Using the Basic Features of Your Phone • Multiple Line Keys per line If your phone is configured with multiple call appearances, refer to Using Multiple Call Appearances on page for instructions on how to answer a call. You can ignore incoming calls by pressing the Reject soft key (for private lines) or Note the Silence soft key (for shared lines) or the Do Not Disturb key.
- Page 56 User Guide for the SoundPoint IP 550/560 Phone — Press the Answer soft key. To answer a call using the headset: Press >> If Headset Memory Mode is activated, press or the Answer soft key. Answering When in Another Call...
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Page 57: Ending Calls
Using the Basic Features of Your Phone Note Incoming calls may be forwarded by pressing the Forward soft key. For more information, refer to To forward an incoming call to another party: on page 3-21. To answer an incoming call on a line configured for multiple Line Keys: Do one of the following: >>... -
Page 58: Redialing Numbers
User Guide for the SoundPoint IP 550/560 Phone Redialing Numbers To redial the last call placed from your phone: Press >> A call to your last placed call is attempted. To redial a previously placed call, refer to Managing Call Lists on page 2-11. -
Page 59: Hosting Conference Calls
Using the Basic Features of Your Phone Multiple Calls on Hold If multiple calls are on hold on a single Line Key, use to switch between the calls, and then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single Line Key, an indication appears on the graphic display, for example “2/3”, indicating that this is the second call out of three calls. -
Page 60: Setting Up Conference Calls
User Guide for the SoundPoint IP 550/560 Phone • Splitting Conference Calls • Ending Conference Calls Setting Up Conference Calls To set up a conference call: 1. Call the first party. Note You can either dial the phone number directly or search for the number in the Contact Directory or Call Lists. - Page 61 Using the Basic Features of Your Phone 4. When the second party answers, press or the Confrnc soft key again to join all parties in the conference. If configured for single key-press conferences, you do not need to press the Note Confrnc soft key again.
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Page 62: Managing Conference Calls
User Guide for the SoundPoint IP 550/560 Phone 8. Repeat steps 5 to 7 until you have added all intended parties. Managing Conference Calls To manage a conference call: You are currently in a conference call. 1. Press the Manage soft key. - Page 63 Using the Basic Features of Your Phone 2. Do one of the following: — To add a new party, press the Add soft key. Call another party as you would using or the Confrnc soft key (outside the conference management feature). The other parties are put on hold.
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Page 64: Adding Parties To Conference Calls
User Guide for the SoundPoint IP 550/560 Phone — To place a party on hold, select the party, and then press the Hold soft key. The held party cannot hear any parties and no party can hear the held party. - Page 65 Using the Basic Features of Your Phone To add a party to a conference call using the Join soft key: 1. From the Manage Conference page, press or the Hold soft key. The other parties in the conference call are placed on hold. Note If configured for local conference hold, the other parties in the conference call can continue to speak with each other while you place the new call.
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Page 66: Joining Conferences
User Guide for the SoundPoint IP 550/560 Phone Joining Conferences To join two conferences: Previously you set up two separate conference calls between a number of parties. Only one conference can be active at a time. From the idle display, press the Join soft key. - Page 67 Using the Basic Features of Your Phone • Consultative transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer. — Refer to Performing a Consulative Transfer on page 3-17.
- Page 68 User Guide for the SoundPoint IP 550/560 Phone 3. As soon as you hear the ring-back sound or after the party answers (and you speak to the party), press or the Trnsfer soft key. You can talk privately to the party to which you are transferring the call before the transfer is completed.
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Page 69: Forwarding Calls
Using the Basic Features of Your Phone Forwarding Calls You can configure your phone so that all incoming calls are forwarded to another party (refer to Static Forwarding). You can also forward calls while your phone rings (refer to Dynamic Forwarding). - Page 70 User Guide for the SoundPoint IP 550/560 Phone If you selected Always, enter a number to forward all future incoming calls to. If you selected No Answer, enter a number to forward all unanswered incoming calls to and how many rings to wait before forwarding (one ring is approximately six seconds).
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Page 71: Enabling Do Not Disturb
Using the Basic Features of Your Phone To disable call forwarding: 1. From the idle display, press the Forward soft key. 2. .(Optional.) If multiple lines are configured on your phone, select the line to forward from the list using 3. - Page 72 User Guide for the SoundPoint IP 550/560 Phone To enable Do Not Disturb: Press >> A flashing icon and text on the graphic display indicate that Do Not Disturb is enabled. Calls received while Do Not Disturb is enabled are logged in the Missed Calls list unless configured to be forwarded to another party by your system administrator.
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Page 73: Assigning Speed Dial Keys
Using the Basic Features of Your Phone Assigning Speed Dial Keys You can associate contacts with Line Keys for single touch dialing of frequently used numbers. Speed Dial entries are consecutively placed next to assigned Line Keys on the phone. When a new entry is added to the Contact Directory, it is automatically assigned the next available speed dial index and the next available line key. - Page 74 The index can be any value between the next available index value and the maximum (value of 9999). Polycom recommends that you assign speed dial index values consecutively. For example, if you assign the third Line Key to the speed dial index value “2”, assign the fourth Line Key to the speed dial index value “3”.
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Page 75: Using Voice Mail
Using the Basic Features of Your Phone Using Voice Mail Voice mail is an optional feature configured on the call server and may not be Note supported on your particular system. For more information, contact your system administrator. Screen options may vary with your application. Voice mail may be accessible with a single key press. - Page 76 User Guide for the SoundPoint IP 550/560 Phone 3 - 26...
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Page 77: Using The Advanced Features Of Your Phone
Using the Advanced Features of Your Phone This chapter provides operating instructions for the advanced features of the SoundPoint IP 550/560 phone. This chapter contains instructions on: • Using Multiple Call Appearances • Using Text Messaging • Using Buddy Lists •... - Page 78 User Guide for the SoundPoint IP 550/560 Phone For example, the following figure shows an active call with Greg Slowski on line 6721. The following figure shows an incoming call from 1-800-765-9266 on the same line. To answer an incoming call when configured for multiple call appearances: Do one of the following: >>...
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Page 79: Using Text Messaging
Using the Advanced Features of Your Phone Your phone can display two call appearances at one time. If more than two calls are taking place on the same line, a counter displays on the display. Use the down arrow to access additional calls, or “appearances”. To place an additional call on the same line, place the active call on hold, and then press the New Call soft key. - Page 80 User Guide for the SoundPoint IP 550/560 Phone To send a text message: 1. Do one of the following: — Press Select Instant Messages. Screen options may vary with your application. Voice Mail may be accessible with a Note single key press. Contact your system administrator about this option.
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Page 81: Using Buddy Lists
Your phone can be “watched” by up to eight other phones. If your for the SoundPoint IP 550/560 phone is configured to work with Microsoft Live Communications Server 2005, the behavior of the presence setting and buddy lists is different. For more information, contact your system administrator. -
Page 82: Managing Buddies
User Guide for the SoundPoint IP 550/560 Phone Managing Buddies The instructions in this section do not apply if your call server is Microsoft Live Note Communications Server 2005. In that case, refer to the following section, Integrating With Microsoft Live Communications Server 2005. -
Page 83: Integrating With Microsoft Live Communications Server 2005
Using the Advanced Features of Your Phone 8. Press to return to the idle display. Integrating With Microsoft Live Communications Server 2005 Your phone can be configured to work with Microsoft Live Communications Server 2005 and communicate with others using Microsoft Office Communicator and Windows Messenger. -
Page 84: Restarting Your Phone
User Guide for the SoundPoint IP 550/560 Phone 6. For Access, use to select Enabled. When Access is enabled, you are allowing the contact to see your presence. When Access is disabled, you are disallowing the contact from seeing your presence. -
Page 85: Troubleshooting Your Phone
Troubleshooting Your Phone This chapter contains general troubleshooting information to help you solve any problems you might encounter when you use your SoundPoint IP 550/560 phone. The tables in this chapter list possible trouble symptoms, the likely causes of these problems, and the recommended corrective actions to take. -
Page 86: Power And Startup
User Guide for the SoundPoint IP 550/560 Phone Power and Startup Symptom Problem Corrective Action There are power issues. The for the SoundPoint IP Do one of the following: 550/560 phone has no power. • Verify that no lights appear on the phone when it is powered up. -
Page 87: Controls
Corrective Action The dial pad does not work. The dial pad on the for the Do one of the following: SoundPoint IP 550/560 phone • Check for a response from other does not respond. feature keys or from the dial pad. -
Page 88: Access To Screens And Systems
User Guide for the SoundPoint IP 550/560 Phone Access to Screens and Systems Symptom Problem Corrective Action There is no response when you The for the SoundPoint IP Do one of the following: press a feature key. 550/560 phone is not in an active •... -
Page 89: Calling
Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to Do one of the following: the SoundPoint IP 550/560 • Check that the screen is illuminated. phone. • Make sure the LAN cable is inserted... - Page 90 User Guide for the SoundPoint IP 550/560 Phone Symptom Problem Corrective Action You turned off the ringer. Do one of the following: • During an incoming call, lift the handset, press the Speakerphone key, or press the Headset key to obtain a dial tone.
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Page 91: Displays
Symptom Problem Corrective Action There is no display. Power is not correctly applied to Do one of the following: the SoundPoint IP 550/560 The display is incorrect. • Check that the screen is illuminated. phone. The display has bad contrast. -
Page 92: Audio
User Guide for the SoundPoint IP 550/560 Phone Audio Symptom Problem Corrective Action There is no audio on the The connections are not correct. Do one of the following: headset. • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. -
Page 93: Testing Phone Hardware
Troubleshooting Your Phone Testing Phone Hardware Your system administrator may ask you to access a diagnostics menu on your phone to test your phone hardware. From the diagnostics menu, you can test your phone’s microphones, speaker, handset, third-party headset (if present), keypad mappings, and LCD display. - Page 94 User Guide for the SoundPoint IP 550/560 Phone 5 - 10...
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Page 95: Regulatory Notices
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. - Page 96 Replacement products or parts may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package.
- Page 97 In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. This equipment may not be used on a coin service or party line.
- Page 98 CE and VCCI Mark This SoundPoint IP 550/560 SIP is marked with the CE mark. This mark indicates compliance with EC Directives 2006/95/EC and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
- Page 99 PTC220 Paragraph 8.3.1 Digital Telephone Loudness Rating This Polycom SoundPoint IP560 VoIP Telephone was made to comply with PTC220 paragraph 8.2.1 by installing a New Zealand specific version of software known as 3.1.0.5891. All samples of this telephone connected to the Telecom network must have this software version installed to be fully compliant with this Telepermit.
- Page 100 Modification of these Polycom Soundpoint IP 320, 330, 430, 550, 650 VoIP Telephones for the New Zealand network 5. All samples of Polycom Soundpoint IP 320, 330, 430, 550, 650 VoIP Telephones connected to the Telecom network shall be modified as described in KTL Test Report Nos.
- Page 101 Index Symbols # key, page down shortcut 1–14 display contrast, adjusting 2–3 * key, page up shortcut 1–14 Do Not Disturb 3–21 down arrow key, Missed Calls shortcut 2–13 AC power 1–4 answering calls 3–4, 3–5 electronic hookswitch 2–7 assembling your phone 1–3 ending calls 3–7 assigning speed dial keys 3–23 features...
- Page 102 User Guide for the SoundPoint IP 550/560 Phone first time use 1–14 forwarding calls 3–19 instant messaging 4–3 getting started 1–1 handset 1–5 headset 1–5 language support 2–8 headset memory mode 2–6 left arrow key, Received Calls shortcut 2–13 illustration 1–2 instant messaging 4–3...
- Page 103 Index status information 1–14 text messaging 4–3 time and date 2–2 transferring calls 3–16 troubleshooting audio problems 5–8 calling problems 5–5 controls problems 5–3 diagnostics 5–9 display problems 5–7 power and startup problems 5–2 productivity suite 5–8 screen and system problems 5–4 up arrow key, Speed Dial Index shortcut 3–23 using SIP URL for calling 3–3 voice mail 3–25...
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Page 104: Index
User Guide for the SoundPoint IP 550/560 Phone Index – 4... - Page 105 Agreement. 1. GRANT OF LICENSE. Subject to the terms of this Agreement, Polycom grants to you a nonexclusive license to install and use the Software Product included with the Polycom product that incorporates or uses the Software Product (the “Product”).
- Page 106 If the Software Product is labeled as an upgrade, you must be properly licensed to use the software identified by Polycom as being eligible for the upgrade in order to use the Software Product. A Software Product labeled as an upgrade replaces and/or supplements the software that formed the basis for your eligibility for the upgrade.
- Page 107 Polycom with a copy of your receipt, or to replace any defective media with software which substantially conforms to applicable Polycom published specifications. Any replacement Software Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.
- Page 108 10.3 Contact. If you have any questions concerning this Agreement, or if you desire to contact Polycom for any reason, please contact the Polycom office serving your country.
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