Calling - Polycom SoundStation IP 7000 User Manual

Calling

Symptom
There is no dial tone.
There is no audible ringing.
A "hollow" phone icon displays at
the top left of the screen.
Problem
Power is not correctly applied to
the phone.
Ring setting or volume is low.
Outbound or inbound calling is
unsuccessful.
The phone is not registered to a
server.
Troubleshooting Your Phone
Corrective Action
Verify that power is correctly applied to the
phone:
Check that the display is illuminated.
•
Ensure the network cable is inserted
•
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
Verify incoming ring setting and volume
level:
To adjust the ringer volume, press
•
or
either
phone is in the idle state.
Check that the ring type selected is
•
not set to Silent Ring. (For more
information, see Updating the Ring
Tone on page 2-8.)
Place a call to the phone under
investigation. Check that the display
indicates incoming call information.
Ask your system administrator to register
the phone to a server.
when the
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