How To Use Your Ip Phone Continued; Call Parking (Parking); Auto Answer (Intercom); Conference Call (Three-Way Calling) - Polycom SoundPoint IP335 User Manual

Version P2.2 January 2012

How to Use Your IP Phone continued...

Transfer a call (announced)

To Transfer a call, while on the phone:
• Press the soft key labeled TRNSFER
• Dial the extension or phone number you want to transfer the call to
• Press the soft key labeled SEND
• When the second caller answers, announce who is on the line.
• Press the soft key labeled TRNSFER a second time to transfer the call.
Note: If the second party decides they do not want the call, press
CANCEL before the final TRNSFER to speak to the first caller.
Note: An announced transfer is recommended to some mobile phone
providers. A blind transfer can sometimes go directly to mobile voice
mail.

Transfer a call (blind - not announced)

To Transfer a call, while on the phone
• Press the soft key labeled TRNSFER
• Press the soft key labeled BLIND
• Dial the extension or phone number you want to transfer the call
• Press the soft key labeled SEND to transfer the call.
To Transfer a call directly to a Voicemail while on a call
• Press the soft key labeled TRNSFER
• Press the soft key labeled BLIND
• Dial * and then enter the extension number
*This is a custom feature that needs to be programmed by the
administrator.
725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │ tel (877) 515-4949 │ www.infiniwiz.com

Conference Call (Three-Way Calling)

To Make a 3 Way Call
• Dial the first number or answer an incoming call
• Press the soft key labeled CONFRNC
• Dial the second number or extension
• Press the soft key labeled SEND
• Once the second caller has answered, Press the soft key labeled CONFRNC to
join all callers.
To separate a 3 Way Call
• Press the soft key labeled SPLIT
• This places both calls on hold.
• To pick up a call, press appropriate line button. Second call will still be on
hold.
• To disconnect a call, press appropriate line button and END CALL.
Note: For 4 to 16 way calling and conference bridge help, contact Infiniwiz
Support or your administrator.

Auto Answer (INTERCOM)

Intercom between Polycom phones.
• Dial *99 followed by extension number

Call Parking (PARKING)

To park the call so it can be picked up from any phone
• Press the soft key labeled TRNSFER
• Dial feature code 700 and press soft key labeled DIAL
• Listen for and remember announced slot and press TRNSFER
• To pickup parked call from any phone dial extension 70xwith x
being replaced by announced slot and press soft key labeled DIAL
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