If You Are Having Difficulty With Your Mfc; Printing Or Receiving Faxes - Brother MFC-7050C User Manual

If You Are Having Difficulty with Your MFC

If you think there is a problem with your MFC, make a copy first. If the copy looks
good, the problem is probably not your MFC. Check the table below and follow the
troubleshooting tips.

Printing or Receiving Faxes

Difficulty
Condensed Print and
Horizontal Streaks / Top
and Bottom of
Sentences Are Cut Off
Poor Quality Print
Printing Too Dark or
Too Light
Printing Appears Dirty or
Ink Seems to Run
White Lines in Text
or Graphics
Stains Appear on Reverse Side
or at Bottom of the Page
Vertical Black Lines When
Receiving
Printouts Have
Incorrect Colors
24-6
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E
Suggestions
If your copy looks good, you probably had a bad
connection, with static or interference on the phone line.
If the copy looks bad, call Brother Customer Service
at 1-800-284-4329 (USA), 1-800-853-6660 (from within
Canada) or 1-514-685-6464 (from within Montreal).
Clean the ink cartridges (see p. 2-15). Make sure the
Printer Driver matches the type of paper you are using
(see "Print Media" on p. 23-4). If you are using plain paper,
try using recommended special paper (see Chapter 3).
Don't handle the paper until the ink is dry; special paper
takes longer to dry. Check and adjust the alignment
(see p. 2-13).
Make sure the Printer Driver matches the type
of paper you are using (see Print Media on p. 23-4).
Try using recommended special paper (see Chapter 3).
The recommended environment for your MFC is
between 61º F and 90º F.
Make sure you are using the recommended paper
(see Chapter 3). Don't handle the paper until the ink is
dry. The recommended environment for your MFC is
between 61º F and 90º F.
Clean the nozzles (see "Cleaning the Ink Cartridges"
on p. 2-15).
Make sure the printer platen is not dirty with ink mist.
(See "Cleaning the MFC Printer Platen," p. 24-14).
The sender's scanner may be dirty. Ask the sender to
make a copy to see if the problem is with the sending
machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service
at 1-800-284-4329 (USA), 1-800-853-6660 (from within
Canada) or 1-514-685-6464 (from within Montreal).
You may have installed an ink cartridge in the wrong
slot or incorrectly responded to the prompts when you
installed the cartridge. Replace the ink cartridge and make
sure you answer the prompts correctly.