Power-Up Troubleshooting - Genicom Intelliprint cL160 User Manual

3-14 GENICOM Intelliprint cL160 User Guide
Ethernet Network Interface Troubleshooting

Power-Up Troubleshooting

There are several possible error situations if the unit does not display the welcome message or the
LEDs do not flash:
Publication No. GEG-99141
Message
Power-up diagnostic failure (hardware
failure)
The network interface boots but does
not try to load the Flash ROM code
Network Error: The ACT LED will blink
yellow 2-3 times per second
Genicom
Error Messages
Diagnosis/Remedy
Note which LED is blinking and its color, then
contact your dealer or Technical Support.
Briefly press the Test button on the network
interface's I/O panel. A network interface
configuration page will be printed. (To press the Test
button, you will need a pointed object - e.g. paper
clip.)
A. Make sure the Ethernet network cable is properly
connected and reboot the server.
B. If option A fails to resolve the problem, reload
Flash ROM. Refer to the Updating Software chapter
of the Ethernet Network Interface Reference
Manual.
Apr 02