Trouble Shooting - NEC 900i Installation And User Manual

Trouble Shooting

Trouble Shooting Procedures
If your phone is not performing to your expectations, please try these simple
steps. If you are still unable to resolve the problem, contact your communica-
tions manager.
Problem
Charge light won't come • Make sure the AC Adaptor is plugged
on when the handset is
placed in the desktop
charger
Conversation interrupted • Make sure that the base unit's antenna
frequently.
Warning tone and NO
SERVICE message.
Handset doesn't ring.
Interference from other
cordless phone users.
Interference or noise in
the handset.
1-16
Suggestion
into the desktop charger and wall outlet.
• Make sure the handset is properly seated
in the desktop charger.
• Make sure the lead-acid battery is properly
placed in the handset.
• Make sure that the charging contacts on
the handset and desktop charger are
clean.
is fully vertical.
• Move closer to the base unit.
• Check for BATT LOW warning.
• Move closer to the base unit.
• The battery may be weak.
Charge the battery for 15-20 hours.
• Make sure the base unit antenna is fully
vertical.
• The handset may be too far away from
the base unit.
• Press the CHAN key to switch channels.
The channel can be changed while you
are on an active call, but not when you
are dialing a telephone number.
• Make sure the base unit is at least 3'
away from any computer, fax machine,
printer, or TV (they generate radio
waves)
• Make sure the antenna is in the upright
position