Loss Of Power; Hcss And Css Problem Solving - Xerox DocuColor 7002 User Manual

Basic Troubleshooting

Loss of Power

Problem
If power is interrupted to
the finisher

HCSS and CSS Problem Solving

If after reviewing the Problems list and following the recommended solutions the problem
persists, call for assistance.
Problem
Fault Code 112-100 Jammed Paper not
Jam indicated in visible in finisher, and
finisher, but actually fault code does not clear
is in the Exit Module. after opening and
closing HCSS80 door.
Fault Code 112-100 Paper jammed between
Jam indicated in Exit Module and finisher
finisher. sensors
No visible jams in
finisher because
sheet is located over
the Exit Module
sensor.
Fault Code 112-130 Paper is jammed over
Jam indicated in both the Exit Module
finisher, but is also in and finisher sensors.
Exit Module.
10-6
• Ensure the power cord is plugged in to the proper wall receptacle
• Ensure that the digital press power is "On."
• Ensure that the Ground Fault Indicator is in the On position
• If the power has not been restored by the above procedure, call for
service.
Cause
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DocuColor 7002/8002
Solution
Solution
Open the finisher door.
Jammed paper is not visible in the area
indicated. Close the finisher door.
The Touch Screen indicates a jam in the
Exit Module. Open the Exit Module and
clear any visible sheets.
Open and close the finisher door.
Clear any other areas indicated on the
ch Screen.
Tou
Open the finisher door.
Jammed paper is not visible in the area
indicated. Close the finisher door.
If the fault code remains, open the Exit
Module. No jammed sheets are visible.
Undock the finisher. Find the jammed sheet
between the Exit Module and the finisher.
Refer to the Note below this table for
information on how to undock the finisher.
Clear any other areas indicated on the
creen.
Touch S
Open the finisher door.
Clear any visible jams.
If no jammed paper is visible in the finisher
area indicated, open the Exit Module door
and clear any jammed paper. Close the Exit
Module door.
Open and close the finisher door.
User Guide