Page 1 ThinkServer TS440 User Guide Machine Types: 70AL, 70AM, 70AN, and 70AQ...
Page 2 • Appendix A “Notices” on page 155 First Edition (September 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 4 ThinkServer Web site ..backplane....Lenovo Support Web site..Replacing the non-hot-swap power supply Help and service .
Page 5: Safety Information
제품을 사용하기 전에 제품과 함께 제공되는 문서 DVD의 다국어 안전 지침을 주의 깊게 읽어보십시오. Voordat u het product gebruikt, moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de documentatie-dvd van het product hebt gelezen en begrijpt. © Copyright Lenovo 2013...
Page 6 Ensure that you read and understand all caution and danger statements in this document before you perform the procedures. Read and understand any additional safety information that is included with the server or optional device before you install, remove, or replace the device. ThinkServer TS440 User Guide...
Page 7 The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2013...
Page 8 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer TS440 User Guide...
Page 9 Statement 9 CAUTION: Disconnect the hot-swap fan cables before removing the fan from the device to protect against personal injury. Statement 10 CAUTION: The following label indicates a sharp-edge hazard. © Copyright Lenovo 2013...
Page 10 In addition, the device might have multiple connections to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. viii ThinkServer TS440 User Guide...
Page 11 This product contains a Class 1M laser. Do not view directly with optical instruments. Statement 18 CAUTION: Do not place any object on top of rack-mounted products. Statement 19 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. © Copyright Lenovo 2013...
Page 12 Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. ThinkServer TS440 User Guide...
Page 13: Chapter 1. General Information
The Lenovo Limited Warranty (LLW) contains the warranty terms that apply to the product you purchased from Lenovo. Read the LLW on the documentation DVD that comes with your server. A printable generic version of the latest LLW also is available in more than 30 languages at http://www.lenovo.com/warranty/llw_02.
Page 14: Server Documentation
When you register your server, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Page 15 Note: Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on the documentation DVD might change without notice after the first release of the DVD. You can always obtain all the most up-to-date documentation for your server from the Lenovo Web site at: http://www.lenovo.com/ThinkServerUserGuides...
Page 16 ThinkServer TS440 User Guide...
Page 17: Chapter 2. Server Setup Road Map
ThinkServer EasyStartup program. 9. Check for firmware and driver updates. See “Updating the firmware” on page 60. 10. Install other applications. Refer to the documentation that comes with the applications that you want to install. © Copyright Lenovo 2013...
Page 18 ThinkServer TS440 User Guide...
Page 19: Chapter 3. Product Overview
This topic provides general information about the server features for various models. Depending on your specific model, some features might vary or not be available. For information about your specific model, use the Setup Utility program. See “Viewing information in the Setup Utility program” on page 45. © Copyright Lenovo 2013...
Page 20 Note: If the server has only one optical drive installed, ensure that the optical drive is installed in the lower bay (optical drive bay 1). The upper bay is for a secondary optical drive only. For the location information about the internal drives or drive bays, see “Server components” on page 22. ThinkServer TS440 User Guide...
Page 21: Features
Expansion slots The server has four expansion slots on the system board. For detailed information, see “System board components” on page 37. Input/Output (I/O) features • One Video Graphics Array (VGA) DB-15 connector on the rear panel • Eight USB connectors (two USB 3.0 connectors on the front panel; four USB 3.0 and two USB 2.0 connectors on the rear panel) •...
Page 22: Specifications
This topic provides information about the software programs that you can use to set up, use, and maintain the server. ThinkServer EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Microsoft Windows and Linux operating systems and device drivers on your server. This program is provided ThinkServer TS440 User Guide...
Page 23: Thinkserver Easyupdate Firmware Updater
Firmware Updater program, see “Updating the firmware” on page 60. BIOS update utilities The BIOS firmware keeps updating after the shipment of the server. Lenovo maintains pages on the Support Web site and provides the BIOS update utilities with instructions for download to help you update the BIOS if needed.
Page 24 The following illustration is a sample of the machine type, model, and serial number labels on the server. Note: Depending on the model, your server might look slightly different from the illustration in this topic. MT-M XXXX -XXX S/N XXXXXXX Figure 2. Machine type, model, and serial number labels ThinkServer TS440 User Guide...
Page 25: Front View Of The Server
Front view of the server This topic provides information to help you locate the parts on the front of the server. The following illustration shows the front view of the server. Figure 3. Front view of the server Front panel Optical drive status LED Front door Optical drive bay 2 (with an optical drive installed...
Page 26 The optical drive status LED is blinking in green when the optical drive is working or in the POST process. Front door Front door lock You can lock the front door to protect the hard disk drive cages from unauthorized access. Front door handle Use the front door handle to open the front door. ThinkServer TS440 User Guide...
Page 27: Front Panel
Front panel This topic provides information to help you locate the control, connectors, and LEDs on the front panel of the server. The following illustration shows the control, connectors, and LEDs on the front panel of the server. Note: Depending on the model, your server might look slightly different from the following illustration. Figure 4.
Page 28: Rear View Of The Server
This topic provides information to help you locate the connectors and components on the rear of your server. The following illustration shows the rear view of the server with a screw-secured, non-hot-swap power supply assembly. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer TS440 User Guide...
Page 29 Figure 5. Rear view of the server with a non-hot-swap power supply assembly Power cord connector USB 2.0 connectors (2) Serial connector Expansion card area VGA DB-15 connector Ethernet connector (RJ-45) USB 3.0 connectors (4) Front door key Chapter 3 Product overview...
Page 30 Expansion card area Your server has four expansion slots on the system board for you to install appropriate Peripheral Component Interconnect (PCI) cards or PCI Express cards. For detailed information, see “System board components” on page 37. ThinkServer TS440 User Guide...
Page 31: Server Locks
Ethernet connector (RJ-45) Used to attach an Ethernet cable for a LAN. The Ethernet connector has two status LEDs to help you identify the Ethernet connectivity, activity, and connection speed. Ethernet status LED Color Status Description Right The server is connected to a LAN. Amber The server is disconnected from a LAN.
Page 32 Padlock Your server comes with a padlock loop. When a padlock is installed, the server cover cannot be removed. Figure 7. Padlock ThinkServer TS440 User Guide...
Page 33 The cable lock also locks the server cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support...
Page 34: Server Components
• “Components of server models with eight 2.5-inch hot-swap hard disk drive bays” on page 25. • “Components of server models with four 3.5-inch non-hot-swap hard disk drive bays” on page 26. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer TS440 User Guide...
Page 35 Components of server models with four 3.5-inch hot-swap hard disk drive bays Figure 10. Components of server models with four 3.5-inch hot-swap hard disk drive bays Cover presence switch Front system fan 2 Power conversion board System board Front panel Low-profile PCI card bracket Optical drive bay 2 (with an optical drive installed Main PCI card bracket...
Page 36 Hard disk drive bay 1 Four memory slots (installed memory modules vary by model) Note: The power conversion board , low-profile PCI card bracket , and main PCI card bracket available in server models that come with a RAID card. ThinkServer TS440 User Guide...
Page 37 Components of server models with eight 2.5-inch hot-swap hard disk drive bays Figure 12. Components of server models with eight 2.5-inch hot-swap hard disk drive bays Cover presence switch Hard disk drive bay 0 Power conversion board Front system fan 1 Front panel Front system fan 2 Optical drive bay 2 (with an optical drive installed...
Page 38: Hot-Swap Hard Disk Drive Status Leds
, low-profile PCI card bracket , and main PCI card bracket available in server models that come with a RAID card. Hot-swap hard disk drive status LEDs This topic applies only to server models with hot-swap hard disk drives. ThinkServer TS440 User Guide...
Page 39 Note: Depending on the model, your server might look slightly different from the illustrations in this topic. Each hot-swap hard disk drive has two status LEDs on the front. Unlock and open the front door to access the hard disk drives and view the status LEDs. Figure 14.
Page 40: Raid Card
This topic provides information to help you locate the connectors on a RAID card if a RAID card is installed in the PCI-E slot 1 on the system board. See “System board components” on page 37. ThinkServer TS440 User Guide...
Page 41 Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAID functions to the server. If your server does not come with a RAID card, you can purchase one from Lenovo. See “Installing or removing the RAID card” on page 80.
Page 42: Hot-Swap Hard Disk Drive Backplane
• Five to eight 3.5-inch hot-swap SATA or SAS hard disk drives with two backplanes • Up to four 3.5-inch hot-swap SATA or SAS hard disk drives with one backplane • Up to eight 2.5-inch hot-swap SAS hard disk drives with one backplane ThinkServer TS440 User Guide...
Page 43 The following illustration shows the locations of the hot-swap hard disk drive backplanes . You need to open the server cover and remove the front system fans to access the backplanes. See “Removing the server cover” on page 65 and “Replacing the front system fan 1” on page 128. Notes: •...
Page 44 Figure 20. Rear view of the backplane for server models with four 3.5-inch hot-swap hard disk drive bays 8-pin power connector Used to connect a power cable. Mini-SAS signal cable connector Used to connect the mini-SAS connector on one end of the mini-SAS signal cable. ThinkServer TS440 User Guide...
Page 45 Backplane for server models with eight 2.5-inch hot-swap hard disk drive bays This topic provides information to help you locate the connectors on the backplane for server models with eight 2.5-inch hot-swap hard disk drive bays. The following illustrations show the connectors on the backplane for server models with eight 2.5-inch hot-swap hard disk drive bays.
Page 46: Connecting The Cables
4-pin power connector on the system board. Then, connect the other power connector on the other end of the power cable to the power connector on the backplane. ThinkServer TS440 User Guide...
Page 47 Note: The number on the label for each of the four SATA signal cables indicates the sequence to follow when you are connecting the cables to the corresponding SATA connectors (0-3) on the system board. SATA signal cable label System board SATA connector SATA connector 0 SATA connector 1 SATA connector 2...
Page 48 3.5-inch hard disk drives. The backplane for 3.5-inch hard disk drives is installed on the upper hard disk drive cage. Note: The location of the external connector on the RAID card differs depending on the type of RAID card. ThinkServer TS440 User Guide...
Page 49: System Board Components
To connect the power cables, do the following: • For server models with up to four 3.5-inch hot-swap hard disk drives, connect the 4-pin power connector on one end of the power cable to the 4-pin power connector on the system board. Then, connect the other power connector on the other end of the power cable to the power connector on the backplane.
Page 50 PCI Express x1 card slot (PCI-E slot 2) SATA connector 3 PCI Express x16 card slot (PCI-E slot 1) Rear system fan connector SATA connector 0 SATA connector 4 Cover presence switch connector (intrusion switch connector) SATA connector 1 ThinkServer TS440 User Guide...
Page 51 4-pin power connector Used to connect the power cable from the power supply. System board battery Your server has a special type of memory that maintains the date, time, and configuration information for built-in features. The system board battery keeps the information active when you turn off the server. Microprocessor socket The microprocessor is secured in the microprocessor socket on the system board.
Page 52 Used to connect the SGPIO connector of the mini-SAS signal cable with four SATA connectors and one SGPIO connector to enable the RAID status LEDs for hot-swap hard disk drives. Internal USB 2.0 connector Reserved for the manufacturer. ThinkServer TS440 User Guide...
Page 53 Clear CMOS (Complementary Metal Oxide Semiconductor) jumper Used to clear CMOS and turn the BIOS settings into the factory default settings. Note: Clearing CMOS does not erase your BIOS passwords. A jumper is a short length of conductor used to set up or adjust a printed circuit board, such as the system board of a computer.
Page 54 This PCI card slot supports a PCI Express x16 card with 167 mm (6.57 inches) in length, such as a RAID card. Rear system fan connector Used to connect the cable of the rear system fan. Cover presence switch connector (intrusion switch connector) Used to connect the cable of the cover presence switch. ThinkServer TS440 User Guide...
Page 55: Chapter 4. Turning On And Turning Off The Server
• The server might be turned off as an automatic response to a critical system failure. Note: For information about your specific operating system, refer to the related documentation or help system for the operating system. © Copyright Lenovo 2013...
Page 56 ThinkServer TS440 User Guide...
Page 57: Chapter 5. Configuring The Server
Depending on the version of your system BIOS, some menu or item information might differ slightly from the information in this topic. The information in this topic is based on the 0.9b version of the BIOS. © Copyright Lenovo 2013...
Page 58 You can view or change various server component settings on the Advanced menu in the Setup Utility program. The Advanced menu contains various configuration submenus and items. On each submenu, press Enter to show selectable options and select a desired option by using the up and down arrow ThinkServer TS440 User Guide...
Page 59 keys or type desired values from the keyboard. Some items are displayed on the menu only if the server supports the corresponding features. Notes: • Enabled means that the function is configured. • Disabled means that the function is not configured. The Advanced menu contains the following submenus.
Page 60 • Load Optimal Defaults: Restore the user default values for all the items. • OS Optimized Defaults: Select Enabled to meet the Microsoft Windows 8 certification requirement. The settings for the CSM support, boot mode, boot priority, secure boot, and security RollBack prevention will be affected. ThinkServer TS440 User Guide...
Page 61: Setting The System Date And Time
Setting the system date and time This topic provides instructions on how to set the system date and time in the Setup Utility program. To set the system date and time in the Setup Utility program, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 45. 2.
Page 62: Configuring The Tpm Function
2. On the Startup menu, follow the instructions on the screen to set the startup device depending on your needs. You also can set the boot priority for various devices. See “Startup menu” on page 48. ThinkServer TS440 User Guide...
Page 63: Exiting The Setup Utility Program
Setup Utility program to view or change the configuration settings of your server. See “Using the Setup Utility program” on page 45. Lenovo might make changes and enhancements to the BIOS. When updates are released, they are available for download on the Lenovo Web site at http://www.lenovo.com/drivers. You can update the server firmware by downloading an update package and following the instructions on the Web page.
Page 64: Using The Thinkserver Easystartup Program
ThinkServer EasyStartup DVD. The user guide for the program is also on the DVD and can be accessed directly from the program interface. If you do not have a ThinkServer EasyStartup DVD, you also can download an ISO image from the Lenovo Support Web site and make a disc by yourself.
Page 65: Starting The Thinkserver Easystartup Program
Click Next until you are presented with the Lenovo License Agreement. Read the Lenovo License Agreement carefully. In order to continue, you must agree those terms by clicking Agree. Then, the Date and time window opens.
Page 66: Using The Thinkserver Easystartup Program On A Windows Operating System
DVD into an internal or external optical drive. The DVD starts automatically in most environments. If the DVD fails to start, open the launch.exe file located in the root directory of the DVD. Notes: • You should read and accept the Lenovo License Agreement when prompted. ® • On the Microsoft Windows Server...
Page 67: Configuring Raid
ThinkServer EasyStartup DVD. Note: The most up-to-date device drivers for various server models are always available for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers Configuring RAID This topic provides information about RAID and the utility programs that are available for you to configure RAID.
Page 68: Raid For Your Server
Rapid Storage Technology enterprise program to configure RAID. By default, your server supports onboard SATA software RAID levels 0, 1, 5, and 10. For detailed information, see “Configuring the system BIOS to enable onboard SATA RAID functionality” on page 57. ThinkServer TS440 User Guide...
Page 69: Configuring The System Bios To Enable Onboard Sata Raid Functionality
Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAID functions to the server. You also can purchase the RAID card from Lenovo and install it into server models that support the RAID card to get advanced SATA/SAS hardware RAID functions. See “RAID card” on page 28 and “Installing or removing the RAID card”...
Page 70: Configuring The Advanced Sata Or Sas Hardware Raid
Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAID functions to the server. You also can purchase the RAID card from Lenovo and install it into server models that support the RAID card to get advanced SATA/SAS hardware RAID functions. See “RAID card” on page 28 and “Installing or removing the RAID card”...
Page 71: Configuring Raid Using The Thinkserver Easystartup Program
For instructions on how to configure and manage the advanced SATA or SAS hardware RAID, refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server. This document is also available on the Lenovo Web site at: http://www.lenovo.com/ThinkServerUserGuides...
Page 72: Configuring The Ethernet Controllers
Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Web site. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to check for the latest level of firmware, such as the BIOS updates and device drivers.
Page 73 3. Use any CD or DVD burning software to create a bootable disc with the ISO image. 4. Print the TXT file and follow the instructions to use the Firmware Updater program to update your system firmware. Chapter 5 Configuring the server...
Page 74 ThinkServer TS440 User Guide...
Page 75: Copyright Lenovo
• Before using the product, be sure to read and understand the multilingual safety instructions and the Lenovo Limited Warranty (LLW) on the documentation DVD that comes with the product. Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product.
Page 76: Handling Static-Sensitive Devices
Operating the server for extended periods of time (more than 30 minutes) with the server cover removed might damage server components. • Properly route the cables. For some options, such as PCI cards, follow the cabling instructions that come with the options in addition to the instructions in this manual. ThinkServer TS440 User Guide...
Page 77: Working Inside The Server With The Power On
• Ensure that you replace a failing fan within 48 hours. • When replacing a hot-swap drive, install the new hot-swap drive within two minutes of removal. Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is turned on might cause the server to halt, which might result in the loss of data.
Page 78 Do not try to remove the thumbscrew from the server cover. b. It is recommended that you wait three to five minutes to let the server cool before removing the server cover. Figure 26. Sliding the server cover to the rear ThinkServer TS440 User Guide...
Page 79: Removing And Reinstalling The Front Bezel
6. Pivot the server cover outward to remove it. Figure 27. Removing the server cover Attention: For proper cooling and airflow, install the server cover before turning on the server. Operating the server for more than 30 minutes with the server cover removed might damage server components. To reinstall the server cover, see “Reinstalling the server cover and reconnecting cables”...
Page 80 3. Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward. Figure 28. Removing the front bezel ThinkServer TS440 User Guide...
Page 81: Removing And Reinstalling The Pci Card Bracket Assembly
4. To reinstall the front bezel, align the other three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position on the left side. Figure 29.
Page 82 Carefully move the PCI card bracket assembly to the top side of the chassis until the PCI card bracket assembly is released from the retention posts on the chassis. Then, lift the PCI card bracket assembly out of the chassis. Figure 31. Removing the PCI card bracket assembly ThinkServer TS440 User Guide...
Page 83 5. Reinstall the PCI card bracket assembly by doing the following: a. Install the small low-profile PCI card bracket into the main PCI card bracket as shown. Figure 32. Installing the small low-profile PCI card bracket into the main PCI card bracket b.
Page 84: Installing, Removing, Or Replacing Hardware
Notes: 1. Use only parts provided by Lenovo. 2. Depending on the model, your server might look slightly different from the illustrations in this topic. The EMI integrity and cooling of the server are protected by having all drive bays and PCI Express card slots covered or occupied.
Page 85: Installing A Memory Module
The following illustration shows the locations of all memory slots on the system board. Figure 34. Memory slots on the system board Memory slot (DIMM1) Memory slot (DIMM3) Memory slot (DIMM2) Memory slot (DIMM4) The following table explains the memory module installation rules for your server. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations.
Page 86 7. Touch the static-protective package that contains the new memory module to any unpainted surface on the outside of the server. Then, take the new memory module out of the package. Note: Carefully handle the memory module by its edges. ThinkServer TS440 User Guide...
Page 87: Removing A Memory Module
8. Position the new memory module over the memory slot. Ensure that the notch on the new memory module is aligned with the key in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. Note: If there is a gap between the memory module and the retaining clips, the memory module has not been installed correctly.
Page 88: Installing Or Removing The Ethernet Card
• Depending on the specific type, the Ethernet card might look slightly different from the illustrations in this topic. • Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this topic. To install the Ethernet card, do the following: ThinkServer TS440 User Guide...
Page 89 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 65. 3.
Page 90 Then, transfer the Ethernet card driver from the removable storage device to your server and run the driver file to install the driver. The most up-to-date device drivers for various server models are always available for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers ThinkServer TS440 User Guide...
Page 91: Removing The Ethernet Card
Removing the Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. This topic provides instructions on how to remove the Ethernet card. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
Page 92: Installing Or Removing The Raid Card
A specific RAID card is required for server models with more than four SATA hard disk drives or models that use SAS hard disk drives. You also can purchase a supported RAID card from Lenovo and install it into the server for advanced SATA/SAS hardware RAID functions. For more information, see “RAID card”...
Page 93: Removing The Raid Card
Installing the RAID card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. This topic provides instructions on how to install the RAID card. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
Page 94: Installing Or Removing The Thinkserver Raid 500 Upgrade Key For Advanced Raid
Advanced RAID (hereinafter referred to as the TR 500 key). The TR 500 Key expands the capability of the ThinkServer RAID 500 Adapter by activating RAID 5 and RAID 50 for advanced SATA/SAS hardware RAID. You can purchase a TR 500 Key from Lenovo. ThinkServer TS440 User Guide...
Page 95 Installing the TR 500 key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. This topic provides instructions on how to install the TR 500 key on a ThinkServer RAID 500 Adapter if your server has one installed.
Page 96 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the TR 500 Key from the ThinkServer RAID 500 Adapter, the hardware RAID 5 and RAID 50 levels will be disabled. ThinkServer TS440 User Guide...
Page 97 • Use any documentation that comes with the TR 500 Key and follow those instructions in addition to the instructions in this topic. To remove the TR 500 Key, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server.
Page 98: Installing Or Removing The Thinkserver Raid 700 Battery
7. Touch the static-protective package that contains the TR 700 Battery to any unpainted surface on the outside of the server. Then, take the TR 700 Battery out of the package. ThinkServer TS440 User Guide...
Page 99 8. Position the TR 700 Battery above the ThinkServer RAID 700 Adapter so that the board-to-board connector on the bottom of the TR 700 Battery is aligned with the connector on the ThinkServer RAID 700 Adapter; and the three mounting studs on the bottom of the TR 700 Battery are aligned with the corresponding holes in the ThinkServer RAID 700 Adapter.
Page 100 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 141. ThinkServer TS440 User Guide...
Page 101: Installing Or Replacing An Optical Drive
Installing or replacing an optical drive Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. This topic provides instructions on how to install or replace an optical drive. The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied.
Page 102 Insert a finger into the hole in the EMI shield and carefully pull the EMI shield out of the front of the chassis. Figure 45. Removing the EMI shield for the upper optical drive bay ThinkServer TS440 User Guide...
Page 103 • If you are replacing an optical drive, disconnect the signal cable and the power cable from the rear of the optical drive. Press the release button in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis. Then, hold the optical drive from the front and completely slide it out of the chassis.
Page 104 8. If necessary, connect the other end of the signal cable to the appropriate SATA connector on the system board. See “System board components” on page 37. 9. Reinstall the front bezel if you have removed it. See “Removing and reinstalling the front bezel” on page 67. 10. Do one of the following: ThinkServer TS440 User Guide...
Page 105: Installing Or Removing A Non-Hot-Swap Hard Disk Drive
7 for more information about the supported non-hot-swap hard disk drives. For a list of ThinkServer hard disk drive options, go to: http://www.lenovo.com/thinkserver The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies depending on the server model.
Page 106 2. Use the front door key to unlock the front door, and then use the front door handle to pivot the front door to the open position. Figure 49. Opening the front door of the server 3. Remove the server cover. See “Removing the server cover” on page 65. ThinkServer TS440 User Guide...
Page 107 4. The non-hot-swap hard disk drives are installed in the lower hard disk drive cage and are protected by an EMI-protective panel. Press the small tab on the EMI-protective panel from the bottom, and then pivot the EMI-protective panel upward to remove it from the chassis and gain access to the non-hot-swap hard disk drive bays.
Page 108 11. Connect the other end of the SATA signal cable to the appropriate SATA connector on the system board. See “System board components” on page 37. 12. Reinstall the front system fan 1. See “Replacing the front system fan 1” on page 128. ThinkServer TS440 User Guide...
Page 109: Removing A Non-Hot-Swap Hard Disk Drive
13. Align the top edge of the EMI-protective panel with the top side of the hard disk drive cage, and then pivot the EMI-protective panel down until it snaps into position. Figure 53. Installing the EMI-protective panel 14. Close and lock the front door. What to do next: •...
Page 110 2. Use the front door key to unlock the front door, and then use the front door handle to pivot the front door to the open position. Figure 54. Opening the front door of the server 3. Remove the server cover. See “Removing the server cover” on page 65. ThinkServer TS440 User Guide...
Page 111 4. The non-hot-swap hard disk drives are installed in the lower hard disk drive cage and are protected by an EMI-protective panel. Press the small tab on the EMI-protective panel from the bottom, and then pivot the EMI-protective panel upward to remove it from the chassis and gain access to the non-hot-swap hard disk drives.
Page 112 8. Flex the sides of the blue bracket to remove the non-hot-swap hard disk drive from the bracket. Save the bracket for future use. Note: Do not touch the circuit board on the hard disk drive. 9. Reinstall the front system fan 1. See “Replacing the front system fan 1” on page 128. ThinkServer TS440 User Guide...
Page 113: Installing Or Replacing A Hot-Swap Hard Disk Drive
This topic applies only to server models that have hot-swap hard disk drives installed. See “Features” on page 7 for more information about the supported hot-swap hard disk drives. For a list of ThinkServer hard disk drive options, go to: http://www.lenovo.com/thinkserver Chapter 6 Installing, removing, or replacing hardware...
Page 114 • Use any documentation that comes with the hot-swap hard disk drive and follow those instructions in addition to the instructions in this topic. To install or replace a hot-swap hard disk drive, do the following: ThinkServer TS440 User Guide...
Page 115 1. Use the front door key to unlock the front door, and then use the front door handle to pivot the front door to the open position. Figure 58. Opening the front door of the server 2. Locate the hard disk drive bay. See “Server components” on page 22. Chapter 6 Installing, removing, or replacing hardware...
Page 116 3. Press the release button to open the handle of the hot-swap hard disk drive or the dummy tray. Figure 59. Opening the handle of the hot-swap hard disk drive or the dummy tray ThinkServer TS440 User Guide...
Page 117 4. Pull the handle and carefully slide the hot-swap hard disk drive or the dummy tray out of the front of the chassis. Figure 60. Removing the hot-swap hard disk drive or the dummy tray 5. Touch the static-protective package that contains the new hot-swap hard disk drive to any unpainted surface on the outside of the server.
Page 118: Installing Or Replacing A Hot-Swap Redundant Power Supply
“Guidelines” on page 63. This topic provides instructions on how to install or replace a hot-swap redundant power supply. This topic applies only to server models that come with one or two hot-swap redundant power supplies. ThinkServer TS440 User Guide...
Page 119 You can replace the failing hot-swap redundant power supply without turning off the server. Some server models come with only one power supply. You can purchase a hot-swap redundant power supply option from Lenovo. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
Page 120 When the LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly. When the LED is lit in amber, it indicates that the hot-swap redundant power supply is likely to fail or has failed. ThinkServer TS440 User Guide...
Page 121 2. If you are replacing a hot-swap redundant power supply, press the release tab in the direction as shown and carefully pull the handle at the same time to slide the failing hot-swap redundant power supply out of the chassis. Note: Do not use too much strength.
Page 122: Replacing The Power Distribution Board And Cage Assembly
This topic provides instructions on how to replace the power distribution board and cage assembly. This topic applies only to server models that come with hot-swap redundant power supplies. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. ThinkServer TS440 User Guide...
Page 123 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Page 124 9. Touch the static-protective package that contains the new power distribution board and cage assembly to any unpainted surface on the outside of the server. Then, remove the new power distribution board and cage assembly from the package. ThinkServer TS440 User Guide...
Page 125 Then, install all the screws to secure the new power distribution board and cage assembly in place. Note: Use only screws provided by Lenovo. Figure 66. Installing the power distribution board and cage assembly 11.
Page 126: Replacing The Power Conversion Board
2. Remove the server cover. See “Removing the server cover” on page 65. 3. Locate the power conversion board. See “Server components” on page 22. 4. Record the cable routing and connection. Then, disconnect the power cables from the power conversion board. ThinkServer TS440 User Guide...
Page 127 5. Remove the screw that secures the power conversion board. Then, slide the power conversion board to the front of the chassis until it is released from the retention posts on the chassis, and then carefully remove the board out of the chassis. Figure 67.
Page 128: Replacing The Hot-Swap Hard Disk Drive Backplane
Ensure that the screw hole in the new power conversion board is aligned with the mounting stud the chassis. Then, install the screw to secure the new power conversion board in place. Note: Use only screws provided by Lenovo. Figure 68. Installing the power conversion board 8.
Page 129 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • The hot-swap hard disk drive backplane is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices”...
Page 130 11. Position the new backplane on the hard disk drive cage so that the screw holes in the new backplane are aligned with the corresponding holes in the hard disk drive cage. Then, do one of the following depending on the hard disk drive cage: ThinkServer TS440 User Guide...
Page 131 • For the 3.5-inch hot-swap hard disk drive cage, install the four screws to secure the backplane on the cage. Figure 72. Installing the backplane for server models with 3.5-inch hard disk drive bays • For the 2.5-inch hot-swap hard disk drive cage, install the six screws to secure the backplane on the cage.
Page 132: Replacing The Non-Hot-Swap Power Supply Assembly
“Guidelines” on page 63. This topic provides instructions on how to replace the non-hot-swap power supply assembly. This topic applies only to server models that come with a non-hot-swap power supply assembly. ThinkServer TS440 User Guide...
Page 133 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Page 134 Then, remove the new power supply assembly from the package and ensure that the new power supply assembly is the correct replacement. See “Features” on page 7 for information about the supported power supply assembly. ThinkServer TS440 User Guide...
Page 135: Replacing The Cover Presence Switch
Then, install the four screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 77. Installing the non-hot-swap power supply assembly 10. Refer to your note to connect the new power supply assembly cables to the system board and or the power conversion board, depending on the model.
Page 136 5. Remove the screw that secures the cover presence switch assembly. Then, push the cover presence switch assembly to the front of the chassis until it is released from the chassis, and then remove it out of the chassis. Figure 78. Removing the cover presence switch assembly ThinkServer TS440 User Guide...
Page 137 6. Press the two tabs on the cover presence switch toward each other and carefully push the cover presence switch upward at the same time to remove it out of the frame. Figure 79. Removing the cover presence switch 7. Touch the static-protective package that contains the new cover presence switch to any unpainted surface on the outside of the server.
Page 138: Replacing The Front Panel Board Assembly
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer TS440 User Guide...
Page 139 • The front panel board assembly is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 64 first and carefully perform the operation. To replace the front panel board assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server.
Page 140: Replacing The Front System Fan 1
“Guidelines” on page 63. This topic provides instructions on how to replace the front system fan 1. See “Server components” on page 22 to locate the front system fan 1 installed in your server model. ThinkServer TS440 User Guide...
Page 141 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To replace the front system fan 1, do the following: 1.
Page 142: Replacing The Rear System Fan
Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. This topic provides instructions on how to replace the rear system fan. ThinkServer TS440 User Guide...
Page 143 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To replace the rear system fan, do the following: 1.
Page 144: Replacing The Heat Sink And Fan Assembly
Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. This topic provides instructions on how to replace the heat sink and fan assembly. ThinkServer TS440 User Guide...
Page 145 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: The heat sink and fan assembly might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
Page 146 Note the orientation of the new heat sink and fan assembly and ensure that you properly place it so that you can easily connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “System board components” on page 37. ThinkServer TS440 User Guide...
Page 147: Replacing The Microprocessor
10. Install the four screws to secure the new heat sink and fan assembly and the backplane on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a.
Page 148 2. Remove the server cover. See “Removing the server cover” on page 65. 3. Lay the server on its side for easier operation. 4. Remove the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 132. ThinkServer TS440 User Guide...
Page 149 5. Gently press down the small handle on the microprocessor socket, and then pull the handle a little bit outward to release it from the secured position. Then, pivot the handle upward until the handle and the microprocessor retainer are in the fully open position. Figure 90.
Page 150 8. Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor. Note: Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 92. Do not touch the pins ThinkServer TS440 User Guide...
Page 151 9. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
Page 152: Replacing The System Board Battery
4. Locate the system board battery. See “Server components” on page 22. 5. Remove any installed PCI Express card (such as the RAID card) that impedes your access to the system board battery. See “Removing the RAID card” on page 81. ThinkServer TS440 User Guide...
Page 153: Completing The Parts Replacement
6. Remove the old system board battery. Figure 95. Removing the system board battery 7. Install a new system board battery. Figure 96. Installing the system board battery 8. Reinstall the PCI Express card (such as the RAID card) that has been removed. See “Installing the RAID card”...
Page 154 Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the server cover. Figure 97. Cable routing 3. If you have removed the front bezel, reinstall it. See “Removing and reinstalling the front bezel” on page 67. ThinkServer TS440 User Guide...
Page 155 4. Position the server cover on the chassis so that the rail on the bottom of the server cover engages the bottom rail on the chassis. Then, align the four tabs on the server cover with the corresponding holes in the top edge of the chassis. Pivot the server cover to close it. Figure 98.
Page 156: Updating The Server Configuration
Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 157: Chapter 7. Troubleshooting And Diagnostics
For information about the LEDs, refer to the related topics in “Locations” on page 11. Using a diagnostic program The following diagnostic programs are available for you to diagnose server problems: © Copyright Lenovo 2013...
Page 158: Basic Troubleshooting Tables
• ThinkServer System Profile Collection Tool To use a diagnostic program, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate a diagnostic program. 2. Download and unzip the diagnostic program package to get the diagnostic program package folder.
Page 159: Optical Drive Problems
Optical drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 145 for the subsequent steps you should check after using the information in this topic. If the problem cannot be solved by yourself, seek technical assistance.
Page 160: Hard Disk Drive Problems
6. Ensure that the cable connection is correct. See “Connecting the cables” on page 34. 7. Reconnect the backplane power cable and repeat step 1 through step 4. 8. Reconnect the backplane signal cable and repeat step 1 through step 4. ThinkServer TS440 User Guide...
Page 161: Memory Module Problems
Symptom Action 9. If you suspect a problem with the backplane signal cable or the backplane: a. Replace the affected backplane signal cable. b. Replace the affected backplane. Multiple hard disk drives fail. 1. If you have any diagnostic programs, run the diagnostic programs to test the hard disk drives.
Page 162: Keyboard, Mouse, Or Usb Device Problems
• The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program. See “Using the Setup Utility program” on page 45. 2. Restart the server. 3. Replace the USB device. ThinkServer TS440 User Guide...
Page 163: Chapter 8. Getting Information, Help, And Service
Using the documentation Information about your Lenovo system and installed software, if any, or optional devices is available in the documentation that comes with the product. The documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the documentation DVD provided with your server.
Page 164: Help And Service
• Check the power buttons to ensure that the system and optional devices are turned on. • Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product. • Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web site at: http://www.lenovo.com/support •...
Page 165: Using Other Services
Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Page 166 ThinkServer TS440 User Guide...
Page 167: Appendix A. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 168: Trademarks
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
Page 169: Battery Return Program
The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/recycling or contact your local waste disposal facility. Battery recycling information for the United States and Canada Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU).
Page 170: Particulate Contamination
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server, Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Page 171 EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/recycling Appendix A. Notices...
Page 172: Restriction Of Hazardous Substances Directive (Rohs)
This topic provides statements about the Restriction of Hazardous Substances Directive (RoHS). European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast”...
Page 173 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 174: Japan Vcci Class A Compliance Statement
Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Page 175: Energy Star Model Information
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your servers have been used: •...
Page 176 ThinkServer TS440 User Guide...
Page 177: Index
Setup Utility program devices, handling static-sensitive diagnostic program troubleshooting and diagnostics gaseous contamination Diagnostic programs German gloss statement software getting help DIMM getting information installation rules getting service installing guidelines removing documentation using hard disk drive status © Copyright Lenovo 2013...
Page 178 NIC status replacing optical drive status Power menu power status Setup Utility program ThinkServer TS440 User Guide...
Page 180 TÜV gloss statement updating firmware server configuration the BIOS updating or recovering the BIOS using documentation EasyUpdate Firmware Updater program passwords Setup Utility program ThinkServer EasyStartup program viewing information Setup Utility program Web site ThinkServer TS440 User Guide...

Lenovo ThinkServer TS440 User Manual

Safety Information

Chapter 1. General Information

Chapter 2. Server Setup Road Map

Chapter 3. Product Overview

Chapter 4. Turning on and Turning off the Server

Chapter 5. Configuring the Server

Chapter 6. Installing, Removing, or Replacing Hardware

Chapter 7. Troubleshooting and Diagnostics

Chapter 8. Getting Information, Help, and Service

Appendix A. Notices

Index

Quick Links

Troubleshooting

Related Manuals for Lenovo ThinkServer TS440

Summary of Contents for Lenovo ThinkServer TS440

Table of Contents