I tried to pair my Bluetooth device several times but it is not detected:
•
Bluetooth must be enabled from the Motion Dashboard. Open
Wireless and tap the check box next to Enable Bluetooth Internal Wireless.
•
Ensure that the Bluetooth device you are adding is discoverable. See the device's
manufacturer's instructions for more information.
•
Ensure that the Bluetooth device battery is charged.
•
Check which Bluetooth devices are connected. From the notification area, tap the
Bluetooth icon
the Bluetooth devices that are currently connected.
•
If the tablet still cannot detect the Bluetooth device, contact the device manufacturer for
assistance.
My Bluetooth device doesn't work properly
•
Some issues arise when using Bluetooth devices as listed below.
Bluetooth wireless tips
Motion Computing and its Bluetooth partners have worked to ensure a positive experience
with this technology and to ensure Bluetooth interoperability. In doing so, we have found
the following issues:
•
Interference—If you are running Bluetooth and Wi-Fi at the same time, interference can
affect the Bluetooth performance. This is most noticeable if:
– You try to transfer large amounts of data, such as file transfers
– Several Bluetooth devices are operating in an office simultaneously
•
Speech Recognition—Bluetooth audio has not been fully developed for speech
recognition. Therefore, for speech recognition, we recommend that you not use a
Bluetooth wireless headset. A better solution is to use Motion Speak Anywhere, which
can record clear audio, dictate notes and use voice commands without a microphone
headset.
•
Disconnection—Some Bluetooth devices will disconnect when they go into power-
saving mode. Most devices will automatically reconnect when they become active again.
•
Incompatible drivers—If you attempt to install other wireless headset or other audio
drivers (such as Bluetooth or USB) over the tablet PC audio drivers, a malfunction of the
tablet PC audio system may occur because the drivers may not be compatible.
•
Interoperability—If you are having problems with interoperability of Bluetooth
devices, contact the manufacturer of your Bluetooth device and check its compatibility
with the Bluetooth software installed on your tablet PC.
•
Security—Bluetooth devices use a passkey to create a secure connection between the
tablet PC and the Bluetooth device. Although the passkey exchange helps to secure your
data, Bluetooth wireless technology should not be considered completely secure.
Chapter 4
Troubleshooting and FAQs
and select Show Bluetooth Devices. The Devices window displays all
Motion
Dashboard, tap
Troubleshooting 69
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