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AVM FRITZ!Box 6360 Cable Installation, Configuration And Operation

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Installation,
Configuration
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FRITZ!Box
6360 Cable

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Summary of Contents for AVM FRITZ!Box 6360 Cable

  • Page 1 FRITZ!Box 6360 Cable Installation, Configuration and Operation...

  • Page 2: Legal Notice

    AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software, nor for incidental or consequential damages, except in case of intent or gross negli- gence.

  • Page 3: Table Of Contents

    Security and Handling ......8 FRITZ!Box 6360 Cable......10 Package Contents .
  • Page 4 DECT Function ....... . . 39 Registering the FRITZ!Fon MT-F Cordless Telephone ... . Registering Cordless Telephones .
  • Page 5 PRODUCT DETAILS AND USEFUL INFORMATION..99 Product Details ....... . 99 Network Cable .
  • Page 6 More about: Band Width Management and Prioritization Band Width Management ....... . The Prioritization of Network Applications and Network Devices.

  • Page 7: Symbols And Highlighting

    Symbols and Highlighting This symbol indicates useful hints to assist you in working with the FRITZ!Box. This symbol indicates important instructions that must be observed to avoid malfunctions. The table below explains the highlighting used in this manual. Highlighting Function Examples Quotation marks Keys...

  • Page 8: Iconnecting And Operation

    CONNECTING AND OPERATION Security and Handling What to Watch Out For Safety Instructions When working with the FRITZ!Box 6360 Cable, observe the following security instructions in order to protect yourself and the FRITZ!Box from harm. • Do not install the FRITZ!Box during an electrical storm.
  • Page 9 • When connecting FRITZ!Box to your computer using the network, remember to take the length of the cable into account. • If you would like to establish wireless connections be- tween FRITZ!Box and the computer, position the device at a central location. •...

  • Page 10: Fritz!Box 6360 Cable

    FRITZ!Box 6360 Cable An Overview The FRITZ!Box 6360 Cable is equipped with an integrated cable model and designed for operation at a cable connection. The FRITZ!Box thus connects your computers with the cable connection. Each connected computer can establish an Internet connection over the FRITZ!Box.
  • Page 11 FRITZ!Box 6360 Cable directions. Channel bundling is possible in both directions. This allows for transmission rates of up to 220 Mbit/s in the receiving direction and sending at a rate of up to 120 Mbit/s. You can connect two analog telephones, fax machines or an- swering machines to the FRITZ!Box.
  • Page 12 The FRITZ!Box is equipped with a port for USB devices, to which you can connect USB storage devices (hard drive, stick), a print- er, one of the FRITZ!WLAN USB Sticks by AVM, a USB hub or oth- er devices (see page 53).

  • Page 13: Package Contents

    Package Contents Package Contents The following is included in the FRITZ!Box 6360 Cable package: • FRITZ!Box 6360 Cable • one power supply unit with a cable for connection to the power mains • one network cable for connection to a computer or a net- work •...

  • Page 14: Connecting

    Security and Handling on page The service technician of your cable network provider gener- ally connects your FRITZ!Box 6360 Cable to the cable network and the power grid when operation of the box is launched for the first time.

  • Page 15: Connecting To Electrical Power

    Connecting to Electrical Power Connecting to Electrical Power C A B L E C A B L E Connecting to the power supply Connecting To connect to the power mains, use the power supply unit in- cluded in the FRITZ!Box package. Connect the FRITZ!Box to the power supply unit.

  • Page 16: Connecting A Computer To The Lan Port

    Connecting a Computer to the LAN Port • Using WLAN you can connect multiple computers with the FRITZ!Box at the same time. • The way a computer is connected to the FRITZ!Box is the same regardless of the operating system on the computer. •...
  • Page 17 Connecting a Computer to the LAN Port Insert one end of the LAN cable into the computer’s net- work adapter. Connect the other end of the LAN cable to a socket on the FRITZ!Box labeled “LAN 1”, “LAN 2”, “LAN 3” or “LAN 4”.

  • Page 18: Connecting Computer(S) Wirelessly Via Wlan

    107. Connecting the FRITZ!WLAN USB Stick AVM Stick & Surf If you are using a FRITZ!WLAN USB Stick model by AVM, you can establish a secure WLAN connection quickly and conve- niently using AVM Stick & Surf technology. Switch on your computer.
  • Page 19 Now the FRITZ!Box and FRITZ!WLAN USB Stick are connected with each other wireles- sly. For more information, see the manual on your AVM FRITZ!WLAN USB Stick model. Establishing a WLAN Connection Using WPS If you are using a WLAN adapter from another manufacturer...
  • Page 20 Connecting Computer(s) Wirelessly via WLAN Start the WLAN software. Enter the following values for the connection between the FRITZ!Box and the WLAN adapter: SSID (name of the FRITZ!Box 6360 Cable WLAN radio network) Encryption methods WPA (TKIP) or WPA2 (AES-CCMP) Encryption...

  • Page 21: Connecting Telephone, Fax, Or Answering Machine

    18). WEP is out of date and data encrypt- ed with WEP can be deciphered within minutes. Connecting Telephone, Fax, or Answering Machine The FRITZ!Box 6360 Cable provides Internet telephony for an- alog terminal devices. You can connect two analog terminal devices like telephones, fax machine or answering machine to the FRITZ!Box.

  • Page 22: Connecting An Isdn Telephone

    Connecting an ISDN Telephone Connecting an ISDN Telephone ISDN telephones can be connected to the FRITZ!Box. With ap- propriate cabling, up to eight ISDN telephones can be con- nected. C A B L E C A B L E Connecting an ISDN telephone to the FRITZ!Box Connecting Use an ISDN cable to connect an ISDN telephone.

  • Page 23: Connecting An Isdn Pbx

    FRITZ!Box and do without the PBX. Connecting an IP Telephone With your FRITZ!Box 6360 Cable you can even use IP tele- phones to make calls over the Internet. IP telephones are con- nected to the FRITZ!Box via LAN or WLAN.
  • Page 24 C A B L E C A B L E Connecting a smart phone to the FRITZ!Box Use your smart phone to search for WLAN devices at your location. Select the FRITZ!Box 6360 Cable from the list of WLAN devices found.
  • Page 25 Connecting an IP Telephone To establish a connection, enter the WLAN key of the FRITZ!Box. The smart phone is now connected to the FRITZ!Box. Before you can make telephone calls that take advantage of the fea- tures of an IP telephone, this phone must be configured once. Follow the instructions in the documentation of the device and in the section Configuring an IP Telephone in FRITZ!Box...

  • Page 26: Opening The User Interface

    Opening the User Interface Opening the User Interface fritz.box The FRITZ!Box has a user interface that can be used in a web browser. The user interface presents information about the FRITZ!Box product, your access and connections. This is where you con- figure all of the settings for operating the FRITZ!Box.
  • Page 27 Password Protection • When the user interface is opened, the login screen will be displayed first. Enter the password here to log in to the user interface. • If you do not click on the user interface for a period of longer than ten minutes, you will be logged off the user interface automatically.

  • Page 28: Saving Settings

    Saving Settings Saving Settings The settings you made in the FRITZ!Box can be saved as a file on your computer. This file contains all user-defined settings, including the account information for the telephony connec- tions. This settings file can be loaded back to your FRITZ!Box at any time.

  • Page 29: Surf The Net

    Internet. The Internet connection can be used by any computer connected to the FRITZ!Box. Start a web browser on your computer. Enter in the address field the URL of the web page you would like to visit, for instance http://www.avm.de/en.

  • Page 30: Telephone Connections

    Telephone Connections Telephone Connections Configuring FRITZ!Box for Telephony With your FRITZ!Box you can make telephone calls via the Internet. Once you have connected the FRITZ!Box as described in the chapter Connecting from page 14, you can configure the FRITZ!Box for making telephone calls.

  • Page 31: Configuring Up Telephony Devices

    Configuring Up Telephony Devices Configuring Up Telephony Devices For the configuration of telephony devices, the “Manage Tele- phony Devices” Wizard is available in the FRITZ!Box. Telephony Devices Supported The following telephony devices are supported by the FRITZ!Box: • an internal fax for fax reception •...
  • Page 32 Configuring Up Telephony Devices Settings for Telephony Devices Telephony devices like telephones, faxes and answering ma- chines can be connected to the FRITZ!Box. The FRITZ!Box is al- so equipped with integrated answering machines and a fax machine for fax reception. The “Manage Telephony Devices”...
  • Page 33 Configuring Up Telephony Devices Devices Integrated in the FRITZ!Box • Fax reception – fax ID to be transmitted to the sender of the fax – e-mail address to which the received faxes are for- warded – USB memory on which the received faxes are stored. For this option a USB memory device must be con- nected to the USB port of the FRITZ!Box.

  • Page 34: Telephony Functions

    If a DECT cordless phone from AVM (for instance FRITZ!Fon MT-F) is registered on the FRITZ!Box, you can use the telephone book on this DECT telephone. If multiple AVM DECT telephones are registered, you can set up an individual telephone book for each DECT telephone in the FRITZ!Box.
  • Page 35 Telephony Functions Call Diversion With this function you can divert incoming calls to another number. The following kinds of call diversion are available: • diversion of all incoming calls to a certain telephone number • diversion of calls to other telephones or answering ma- chines connected with the FRITZ!Box •...
  • Page 36 Telephony Functions Alarm With the alarm function you can use the telephones connect- ed to the FRITZ!Box as alarm clocks: • You can specify several different times for the alarm to go off. • An individual telephone can be selected for the alarm function.
  • Page 37 The integrated fax machine of the FRITZ!Box supports only fax reception. To send faxes you can install the “FRITZ!fax for FRITZ!Box” software. This program can be downloaded from the AVM web site for the operating systems Windows 7, Windows Vista and Windows XP. Integrated Answering Machine...

  • Page 38: Operating The Answering Machine On The Telephone Keypad

    Operating the Answering Machine on the Telephone Keypad Operating the Answering Machine on the Telephone Keypad Main menu Play back messages If no messages have been recorded, you hear two short audio signals and return to the main menu. Play back messages Call back the caller of the message Delete message To previous message...

  • Page 39: Dect Function

    DECT Function Cordless Telephony with FRITZ!Box Thanks to the integrated DECT function, the FRITZ!Box 6360 Cable can be used as a DECT base station for cordless telephones that support the DECT standard. Up to six cordless telephones can be registered on the FRITZ!Box.

  • Page 40: Registering Cordless Telephones

    For detailed descriptions of this and other features, see the documentation for your FRITZ!Fon MT-F. Registering Cordless Telephones With the FRITZ!Box 6360 Cable you can use all cordless tele- phones that support the DECT radio standard. See the docu- mentation of your cordless telephone to find out whether it supports either of these standards.

  • Page 41: Paging Cordless Telephones

    FRITZ!Box user interface, the DECT function is switched off automatically. If you use a FRITZ!Fon MT-F from AVM, you can also dis- able or enable the DECT function on the handset. The corresponding function is found in the FRITZ!Fon menu...

  • Page 42: Usb Devices

    The USB port of the FRITZ!Box supports the USB 1.1 and USB 2.0 stan- dards. Various USB devices can be connected to the host controller: • a FRITZ!WLAN USB Stick model from AVM • a USB mass storage device (hard drive, memory stick, card reader) •...

  • Page 43: Accessing Usb Devices

    Accessing USB Devices If you would like to use multiple devices at the USB port, you can also use a USB hub (see the section USB Hub on page 56). Please read the Tips for Using USB Devices on page 56 first.
  • Page 44 USB Storage Configuring Proceed as follows to define access rights and password pro- tection for the USB storage devices: Start a web browser. Enter fritz.box in the address field. Select the “Home Network / Storage (NAS)” menu. Select the “Security” page. Configure the access rights and password protection for the USB mass storage devices.

  • Page 45: Usb Printers

    USB Printers USB Network Storage The FRITZ!Box offers you the possibility of making USB stor- age devices available in the Windows network as network drives. Files in the USB memory then can be opened and pro- cessed directly on the USB mass storage device. Media Server With this option music, image and video files on the USB stor- age device can be played back by compatible devices...
  • Page 46 USB Printers • When the USB remote connection is enabled, all-in-one printers (printers with supplementary fax or scanner functions) can also be used for faxing and scanning. • If your printer is equipped with a status monitor, you can use this feature when the USB remote connection is en- abled.
  • Page 47 Port” . The program will be loaded to your computer. Follow the instructions to unpack and install the pro- gram. The printer port designated “AVM: (FRITZ!Box USB Printer Port)” will be configured. Now you can install the printer drivers of the printer connect- ed to FRITZ!Box for this printer port.
  • Page 48 You must make this selection because the printer port on the computer functions as a local port. Select the setting “Use an existing port” and then choose the entry “AVM: (FRITZ!Box USB Printer Port)” from the list. Click “Next”. Select the manufacturer for the USB printer connected to the FRITZ!Box from the “Manufacturers”...
  • Page 49 Click “Next”. In the “Select a Printer Port” window, select the option “Use the following port” and select “AVM: (FRITZ!Box USB Printer Port)” from the list field. Click “Next”. Select the manufacturer for the USB printer connected to the FRITZ!Box from the “Manufacturers”...
  • Page 50 USB Printers Setting Up Printers in SUSE Linux Systems A USB printer can be connected to the FRITZ!Box for use as a network printer. The printer is then available to all computers connected with the FRITZ!Box. You install the printer as “root” or “superuser”. Open a console and enter the following command: lpadmin -p <printer_name>...
  • Page 51 USB Printers More detailed questions on the setup should also be directed to the manufacturer of the distribution or to an Internet-based or usenet forum that deals with CUPS or the distribution used. Setting Up a USB Printer on Apple Computers A USB printer can be connected to the FRITZ!Box for use as a network printer.
  • Page 52 USB Printers Click “IP Printer”. In the “Protocol:” field, select the entry “HP Jet Direct – Socket”.

  • Page 53: Fritz!Box Usb Remote Connection

    FRITZ!Box USB Remote Connection Enter in the “Address” field the IP address of the FRITZ!Box: 192.168.178.1 Leave the “Queue:” field empty. Enter the desired values in the “Name:” and “Location:” fields. Enter a driver compatible with your printer in the “Print Using:”...
  • Page 54 FRITZ!Box USB Remote Connection The USB Remote Connection can be utilized in Windows 7, Windows Vista, and 32-bit Windows XP with Service Pack 2 or higher. Enable the FRITZ!Box USB remote connection whenever you would like to use one of the following devices on the FRITZ!Box: •...
  • Page 55 FRITZ!Box USB Remote Connection Enable the expert settings of the FRITZ!Box in the “Sys- tem / Expert Mode” menu. Confirm by clicking “Apply”. Open the “USB Remote Connection”page in the “Home Network / USB Devices”menu. Select the setting “USB remote connection enabled” and click “Apply”.

  • Page 56: Fritz!Wlan Usb Stick

    FRITZ!WLAN USB Stick FRITZ!WLAN USB Stick The FRITZ!WLAN USB Stick models are WLAN adapters manu- factured by AVM for connection to a computer. Using a WLAN adapter you can connect the computer wirelessly with the FRITZ!Box. All FRITZ!WLAN USB Sticks from AVM master the Stick & Surf...
  • Page 57 Tips for Using USB Devices • Before removing a USB storage device, select the “Safely Remove” button in the FRITZ!Box user interface to pre- vent losses of data. • To avoid damage to the FRITZ!Box or the USB storage de- vice, only operate USB storage devices that require more than one USB port for operation (for instance hard drives with a Y cable) if they have their own power supply, or...

  • Page 58: Configuration And Operation On The Telephone

    Configuration and Operation on the Telephone Configuration and Operation on the Telephone FRITZ!Box Keypad Sequences Many of the FRITZ!Box functions and features can be config- ured and used over a telephone connected to a FRITZ!Box ex- tension. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in configuration and operation.

  • Page 59: Audio Signals

    FRITZ!Box (Ext). Audio Signals The following diagram illustrates the duration and intervals of the various audio signals and ring tones of the telephones connected to the FRITZ!Box 6360 Cable. Time in seconds Audible Signals Ring Busy signal...

  • Page 60: Configuring By Telephone

    Configuring by Telephone Configuring by Telephone Restoring Factory Settings All of the settings in the FRITZ!Box can be reset to their condi- tion upon delivery by restoring the factory settings. All settings you made in the FRITZ!Box—including the config- ured Internet connection—are deleted when the factory set- tings are restored.
  • Page 61 Configuring by Telephone Enabling Do Not Disturb Immediately r81<Ext.>s0s Immediately enables Do Not Disturb for ex- tension <Ext.>. r91ss Saves the settings. Alternatively, you can enter a Do Not Disturb period during which the telephone will not ring. Enablling Do Not Disturb for Specific Period r80<Ext.>s Defines the start and end of the period dur- ing which Do Not Disturb is enabled on the...
  • Page 62 Configuring by Telephone Alarm You can use the telephones connected to the FRITZ!Box as alarms. The alarm can be set individually and enabled or dis- abled at any time. Configuring the Alarm for a Telephone Pick up the handset. r881s<time>s Defines the time at which the telephone connected to the analog extension <Ext.>...
  • Page 63 Configuring by Telephone Call Diversion With call diversion you can divert incoming calls. The calls are diverted to an external telephone line or to a telephone con- nected with your FRITZ!Box. The following diversions can be set up on your telephone: •...
  • Page 64 Configuring by Telephone Call Diversion Immediately Incoming calls are immediately diverted to the given destina- tion telephone number. Call Diversion Immediately for the Outgoing Call Number (Caller ID) Pick up the handset. s21s<DNo>r Dial the sequence shown at left. Wait for the acknowledgement tone. Hang up the handset.
  • Page 65 Configuring by Telephone Call Diversion Delayed Incoming calls are forwarded to the specified destination number if not answered at the number originally dialed within 20 seconds (about five rings). Call Diversion Delayed for the Outgoing Call Number (Caller ID) Pick up the handset. s61s<DNo>r Dial the sequence shown at left.
  • Page 66 Configuring by Telephone Disabling Call Diversion Delayed s61ssr Disables call diversion delayed for all telephone numbers. Wait for the acknowledgement tone. Hang up the handset. Call Diversion When Busy Incoming calls are forwarded to the specified destination telephone number only if a call is already being conducted using the number dialed.
  • Page 67 Configuring by Telephone Disabling Call Diversion When Busy Pick up the handset. s67sr Disables a call diversion setting on busy for the outgoing call number (Caller ID). s67ss<telephone Disables a call diversion setting on busy number>r for any telephone number. s67ssr Disables a call diversion setting on busy for all telephone numbers.
  • Page 68 Configuring by Telephone Call Diversion with Delay for an Extension Pick up the handset. r42<Ext>s Dial the sequence shown at left. <DNo>/<Ext>s r91ss Save your settings by dialing the se- quence shown at left. Hang up the handset. Call Diversion When Busy for an Extension Pick up the handset.
  • Page 69 Configuring by Telephone Suppressing Caller ID for Outgoing Calls (CLIR) on a Case-by Case Basis The CLIR (Calling Line Identification Restriction) function pre- vents your telephone number being displayed on the other party’s telephone during outgoing calls. If you would like to conduct only certain calls with the Caller ID suppressed, prefix the number dialed with a keypad se- quence.

  • Page 70: Operation At The Telephone

    Operation at the Telephone Enabling Automatic Outside Dialing Pick up the handset. r1<Ext.>s1s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. Hang up the handset. Operation at the Telephone This section describes how you can use the FRITZ!Box fea- tures via your telephone keypad.
  • Page 71 Operation at the Telephone Making internal Calls All calls conducted between telephones connected to the FRITZ!Box are internal telephone calls. These calls are free of charge. Dialing Internal Calls Pick up the handset. ss<Ext.> If you would like to call an analog extension of the FRITZ!Box, dial ss and the number of the extension.
  • Page 72 Operation at the Telephone Picking up a Call from the Answering Machine Use this function to pick up incoming calls on your telephone that already have been taken by the answering machine. Picking up a Call Pick up the handset. Dial the sequence shown at left.
  • Page 73 Operation at the Telephone Alternating Between Calls Whenever you have one active connection and one caller on hold, you can switch from one call to the other as often as you want using the Hold button. Alternating Between Calls Call 1 You are talking to caller 1.
  • Page 74 Operation at the Telephone Three-Party Conference Call FRITZ!Box allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other. Conducting a Three-Party Conference Call Pick up the handset.
  • Page 75 Operation at the Telephone Consultation / Hold The “consultation/hold” feature allows you to place an exist- ing call on hold. You then may consult with someone else at your workplace or dial a second call. The party on hold does not hear the second conversation.

  • Page 76: Transferring Calls

    Operation at the Telephone Transferring Calls The “call transfer” function allows you to transfer a connec- tion from one of FRITZ!Box’s extension to another. Transferring Calls Call 1 You are talking to caller 1. Press the Hold button. Caller 1 is now on hold. ss<Ext.>...
  • Page 77 Operation at the Telephone Explicit Call Transfer from a Three-Party Conference Call Pick up the handset. Dial the external number of the first party. Talk. Press the Hold button. Dial the number for your second external call. You can now conduct a second conversation while your first call is on hold.
  • Page 78 Operation at the Telephone Room Monitoring (Baby Monitor) The following keypad sequence enables the function for mon- itoring the sound level in a room. First enter the volume level (a value between 1 and 8). Enter a telephone number. Do not hang up the handset! When the volume in the room reaches the specified level, the number you entered will be dialed.
  • Page 79 Operation at the Telephone Using Keypad Sequences The “Keypad” function allows you to control services and fea- tures for your Internet telephone numbers by entering charac- ters and strings on the telephone keypad. These keyboard entries are called keypad sequences. Ask your telephone carrier for the specific keypad sequences to access ISDN features.

  • Page 80: 10 Troubleshooting

    Troubleshooting 10 Troubleshooting Help in Case of Errors This chapter provides assistance if you are not able to open the user in- terface of your FRITZ!Box, if you are having problems with the WLAN connection, or if you want to change the IP settings on your computer. 10.1 Errors Opening the User Interface If an error message is returned when you open the user inter-...
  • Page 81 Errors Opening the User Interface Checking the Cable Connections The user interface of the FRITZ!Box does not appear in the window of your web browser. Cause The cable connections are not secure. Remedy Make sure that all cable connections are plugged in securely. Checking teh Name Resolution The user interface of the FRITZ!Box cannot be opened by en- tering fritz.box.
  • Page 82 Errors Opening the User Interface Checking the IP Address The user interface of the FRITZ!Box can be reached neither at the address fritz.box nor at 192.168.178.1. Cause The IP address set on the connected computer is inapplica- ble. Remedy Set the network adapter to DHCP so that the IP address can be obtained via the DHCP server of the FRITZ!Box.
  • Page 83 Errors Opening the User Interface Disabling Online Operation The user interface does not appear in the window of your web browser. Cause The web browser is set for offline operation. Remedy Configure the web browser for online operation. Using the ex- ample of Internet Explorer 8: Open the “Tools”...
  • Page 84 Errors Opening the User Interface Enter as “Exceptions”: fritz.box; 192.168.178.1; 169.254.1.1 and click “OK”. Checking the CGI Settings The user interface does not appear in the window of your web browser. Cause The execution of CGI scripts is disabled in the web browser. Remedy Configure the web browser so that the execution of scripts is allowed in the user interface.
  • Page 85 Errors Opening the User Interface Checking theSecurity Software The user interface cannot be displayed in the web browser. Cause Security software is blocking access to the user interface. Remedy Security software like firewalls can prevent access to the user interface of the FRITZ!Box. Configure exceptions for the FRITZ!Box in all of the enabled security software.

  • Page 86: The Wlan Adapter Cannot Find Fritz!Box

    10.2 The WLAN Adapter Cannot Find FRITZ!Box If the “FRITZ!Box 6360 Cable” radio network is not found by the WLAN adapter of a computer, work through the following steps to find the source of the error and resolve it.

  • Page 87: Wlan Connection Is Not Established

    WLAN Connection Is Not Established Announcing the Name of the Radio Network The WLAN Adapter cannot find the wireless network of the FRITZ!Box. Cause The name of the wireless network of the FRITZ!Box is con- cealed. Remedy Enable the setting “Name of the WLAN radio network visible”...
  • Page 88 WLAN Connection Is Not Established Select the “WLAN / Security” menu. Select the desired encryption and enter the encryption data. Click the “Apply” button. A window is displayed with the WLAN security settings. Print out the page by clicking the “Print Page” button. Remove the network cable and check the configuration of the WLAN adapter in the printout.
  • Page 89 WLAN Connection Is Not Established Installing the Current Service Pack The WLAN connection to the FRITZ!Box cannot be established using the Microsoft WLAN Service (WZC) in Windows XP with Service Pack 2. Cause The required Microsoft patch for WPA2 (IEEE 802.11i) may not be installed.
  • Page 90 WLAN Connection Is Not Established the existing WLAN connections is interrupted as soon as you apply the changed settings. Afterward you have to reconnect your computer with the FRITZ!Box. Connect the FRITZ!Box to a computer using a network ca- ble. Proceed as described in the section Connecting a Computer to the LAN Port from page Start a web browser.

  • Page 91: Obtaining An Ip Address Automatically

    Obtaining an IP Address Automatically 10.4 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP ad- dresses to the connected computers. The connected comput- ers must be configured such that they can receive their IP ad- dresses automatically.
  • Page 92 Obtaining an IP Address Automatically Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. Repeat steps 5 through 7 for the “Internet Protocol Version 6 (TCP/IPv6)” as well. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Windows Vista Click the “Start”...
  • Page 93 Obtaining an IP Address Automatically Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. If necessary, repeat steps 5 through 7 for the “Internet Protocol Version 6 (TCP/IPv6)” as well. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Windows XP Go to “start / Control Panel / Network and Internet Con- nections / Network Connections”...
  • Page 94 Obtaining an IP Address Automatically Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X Select the “System Preferences” in the Apple menu. In the “System Preferences”...
  • Page 95 Obtaining an IP Address Automatically Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net- work settings in Linux, see, for example: http://www.tldp.org/HOWTO/NET3-4-HOWTO-5.html...

  • Page 96: 11 Uninstallation

    WLAN adapter or the WLAN module. 11.2 Removing the Printer Port The AVM FRITZ!Box USB printer port is removed using the Control Panel of the Windows operating system. Removing the Printer Port in Windows 7 Open “Start / Control Panel / Programs”.

  • Page 97: Removing The Program Group

    Removing the Printer Port in Windows Vista Open “Start / Settings / Control Panel / Programs and Functions”. Select the “AVM FRITZ!Box USB Printer Port” entry from the list. Click the “Uninstall/Change” button. Confirm the next query by clicking “Continue”.
  • Page 98 Open “start / Control Panel / Add or Remove Programs”. Make sure that the “Change or Remove Programs” but- ton is selected in the column at left. Select the “AVM FRITZ!Box” entry from the list of “Cur- rently installed programs”. Click the “Change/Remove” button.

  • Page 99: Product Details And Useful Information

    Additional network cable is required if you would like to use all of the FRITZ!Box 6360 Cable network ports. The network cable (yellow) of the FRITZ!Box 6360 Cable is a standard category 5 (Cat5) Ethernet cable. If you need a re-...

  • Page 100: Leds

    LEDs LEDs Five LEDs are built into the top of the FRITZ!Box 6360 Cable, which flash or light up to display various connection statuses. Condition Meaning Power/Cable on FRITZ!Box on standby • power supply is connected and the cable connection •...

  • Page 101: Wlan Button

    WLAN Button “Info” LED You can define what additional information should be dis- played on the “Info” LED. For details, see the “System / “Info” Display” section of the user interface of your FRITZ!Box 6360 Cable. WLAN Button The FRITZ!Box is equipped with a WLAN button. The button has two functions: •...

  • Page 102: Technical Specifications

    Technical Specifications Technical Specifications Ports and Interfaces • cable connection – cable modem compliant with EuroDOCSIS 3.0, down- ward compatible with EuroDOCSIS 1.0, 1.1 and 2.0; up to four channels each in the sending and receiving directions • two a/b ports for connecting two extensions via RJ11 sockets •...
  • Page 103 Technical Specifications Physical Specifications • Dimensions (w x h x d) approx. 212 x 145 x 30 mm • Supply voltage: 230 V / 50 Hz • Maximum power consumption: 18 W • Firmware can be updated • Conform to CE standards •...

  • Page 104: Declaration Of Ce Conformity

    Declaration of CE Conformity Declaration of CE Conformity The manufacturer AVM GmbH Alt-Moabit 95 D-10559 Berlin herewith declares that the product FRITZ!Box 6360 Cable Wireless cable modem router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommu-...

  • Page 105: Manufacturer's Warranty

    This warranty shall be governed by German substantive law, to the exclusion of the United Nations Convention on Con- tracts for the International Sale of Goods (CISG). © AVM GmbH 2010. All rights reserved. Documentation release 05/2011 AVM Computersysteme Vertriebs GmbH...

  • Page 106: Disposal

    Electronic Equipment Act (WEEE), the FRITZ!Box 6360 Cable, as well as all devices and electronic components contained in the FRITZ!Box 6360 Cable package may not be disposed with household waste. Please bring these to your local collection points for disposal.

  • Page 107: More About Wlan

    More about WLAN More about WLAN WLAN (Wireless Local Area Network) is a radio technology that allows networks and access to the Internet to be provid- ed without cable connections. This allows multiple users to share one wireless Internet connection. Standards The WLAN standards IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n and IEEE 802.11i were devel-...
  • Page 108 To increase the WLAN range, especially under difficult or strongly-shielding structural conditions, the FRITZ!WLAN Repeater N/G, available as an accessory from AVM, can be used in combination with the FRITZ!Box. It is especially easy to install and can be operated at any 230-V power outlet. Ev-...
  • Page 109 Standards IEEE 802.11g This is currently the most common WLAN standard. It commu- nicates with a maximum of 54 Mbit/s gross in the 2.4-GHz frequency range (ISM) and guarantees broad compatibility with many WLAN devices. However, due to heavy use of the 2.4-GHz range, interference is more common than in the less-used 5-GHz range.
  • Page 110 Standards Select the “Adjust radio channel settings” option. Select the desired standard in the “WLAN Standard” list. Note the following for the configuration of this setting: • In order to communicate with each other, the FRITZ!Box and all WLAN adapters must work in the same frequency band.
  • Page 111 Standards • Your radio network integrates only WLAN adapters that are compatible with one or several of the following stan- dards: 802.11n 802.11g 802.11b Set the following mode in the FRITZ!Box: Mode: 802.11n+g+b The 2.4-GHz frequency band will be used. •...

  • Page 112: Security

    Security The Standard for Security IEEE 802.11i The WPA2 security mechanism is defined in the IEEE 802.11i standard. WPA2 is an extension of the familiar security mech- anism WPA (Wi-Fi Protected Access). The main feature of the extension of WPA to WPA2 is the AES- CCMP encryption process.
  • Page 113 Security Encryption The most important security setting is encryption. The FRITZ!Box supports the security mechanisms WEP (Wired Equivalent Privacy), WPA (Wi-Fi Protected Access) and WPA2 as follows: • As part of the WEP mechanism a static key is deter- mined to serve for the encryption of the user data. Enter the key in the WLAN security settings of the FRITZ!Box.
  • Page 114 Security Recommendation If your WLAN adapter supports an encryption method that is more secure than the one preconfigured in the FRITZ!Box, you should select the more secure encryption method in your FRITZ!Box. To configure the best security settings possible with FRITZ!Box and your WLAN adapter, please note the following recommendations: •...

  • Page 115: Frequency Ranges

    In the factory settings of the FRITZ!Box, the name of the wire- less network (SSID = Service Set Identifier) is set to “FRITZ!Box 6360 Cable”. If an additional device with the same network name is locat- ed in the vicinity of your FRITZ!Box it can occur that the WLAN adapter attempts to register there.
  • Page 116 Frequency Ranges WLAN Autochannel With the WLAN autochannel function, the FRITZ!Box automati- cally searches for the channel subject to the least interfer- ence. This process takes into consideration interference from radio networks in the vicinity (WLAN access points) and po- tential sources of interference (for instance video bridges, ba- by monitors, microwave ovens).
  • Page 117 Frequency Ranges Bandwidth In both frequency ranges you can select between channel bandwidths of 20 MHz or 40 MHz (exception: channel 140 in the 5-GHz frequency band). The FRITZ!Box initially attempts to select a channel with 40 MHz bandwidth (throughput up to 300 Mbit/s).

  • Page 118: Using The Fritz!Wlan Repeater N/G

    To increase the WLAN range, especially under difficult or strongly-shielding structural conditions, the FRITZ!WLAN Repeater N/G, available as an accessory from AVM, can be used in combination with the FRITZ!Box. It supports all com- mon WLAN standards, is especially easy to install and can be operated at any 230-V power outlet.

  • Page 119: Wps (Wi-Fi Protected Setup)

    WPS (Wi-Fi Protected Setup) WPS (Wi-Fi Protected Setup) The FRITZ!Box supports WPS (Wi-Fi Protected Setup). With WPS you can create secure links between WLAN adapters and your FRITZ!Box. All of the necessary WLAN security settings are transferred in the process. You can use either the push- button or the PIN method.
  • Page 120 WPS (Wi-Fi Protected Setup) WPS with the PIN Method If your WLAN adapter supports WPS, but does not have a but- ton to start the push method nor any possibility to enable it in its control software, use the PIN method to establish the WLAN connection.
  • Page 121 WPS (Wi-Fi Protected Setup) Now start the control software of the WLAN device. The program outputs a PIN for establishing a connection. Enter this PIN in the FRITZ!Box user interface. Click “Start WPS”. The “WLAN” LED on the FRITZ!Box flashes slowly, indicating that the WPS procedure has begun.

  • Page 122: More About Network Settings

    More About Network Settings More About Network Settings The FRITZ!Box is delivered with preconfigured network settings. Accord- ing to these settings, all network devices connected with the FRITZ!Box are located in a single network. The network settings can be changed and adapted to your conditions and needs.
  • Page 123 Network Overview There is an entry in the network overview for each user and each network device. The columns have the following mean- ings: Symbols The symbol in front of each name indicates whether the entry is a user or a network device. In the case of network devices the symbol also indicates whether the device is connected via a network (LAN) cable or wirelessly (via WLAN),...

  • Page 124: Upnp Settings

    UPnP Settings Starting the Computer – Wake On LAN The detailed view for network devices that are connected with the FRITZ!Box via a network (LAN) port includes the “Start Computer” button. Use this button to start computers that support Wake on LAN. With the Wake on LAN function you can start computers in your FRITZ!Box via the Internet.

  • Page 125: Ip Address

    IP Address The following addresses cannot be assigned because they are reserved for certain purposes: 192.168.178.1 is used by the FRITZ!Box itself 192.168.178.255 broadcast address used to send messag- es into the network IP Address Upon delivery the FRITZ!Box is assigned the following IP ad- dress: 192.168.178.1 If you would like to change the IP address, please read...

  • Page 126: Dhcp Server

    DHCP Server DHCP Server The FRITZ!Box is equipped with its own DHCP server. The DHCP server is enabled by default in the factory settings. The following range of IP addresses is reserved for the DHCP serv- er in the factory settings: 192.168.178.20 - 192.168.178.200 This IP address can be changed as needed.

  • Page 127: Ip Network

    IP Network Disabling the DHCP Server You can disable the DHCP server. To make sure that all computers remain in the same IP net- work as the FRITZ!Box, you must enter the IP addresses manu- ally in the computers’ network settings. First disable the op- tion “Obtain an IP address automatically”...
  • Page 128 Changing Network Settings Once all desired changes to the settings have been con- figured, confirm by clicking “OK” to apply them. Please note that changes to the network settings in the FRITZ!Box may make it necessary to adjust the network set- tings of your computers so that you can continue to access the FRITZ!Box user interface.

  • Page 129: More About: Internet Telephony

    More About: Internet Telephony More About: Internet Telephony Voice over IP (VoIP) Internet telephony has already been in use for years, but to- day it allows even private customers the convenience familiar from conventional telephony, usually at significantly lower prices. Internet telephony has also made it considerably more conve- nient to use applications like conference calls and answering machines in networks.

  • Page 130: More About: Virtual Private Network (Vpn)

    AVM web site. This chapter is a short introduction to the subject of VPN. The AVM web site offers a Service Portal which presents compre- hensive information on VPN in general and in connection with the FRITZ!Box. Visit this portal to obtain more detailed infor- mation.

  • Page 131: Security Through A Vpn

    Security through a VPN Local network A Local network B Internet Tunnel Tunnel The terminals of the tunnels can be individual computers or entire networks. For instance, telecommuters or field staff can connect to the company network via VPN. The local network at a branch office can also be connected to the local network of company headquarters via VPN.

  • Page 132: Tunnel Technology

    Tunnel Technology Integrity Integrity ensures that the data are not changed, recorded or diverted during transmission. The VPN tunnel fulfills these security requirements. The VPN tunnel is implemented using a tunnel protocol. Tunnel Technology A tunnel is created by placing an IP packet to be transmitted inside of an additional, new IP packet.

  • Page 133: Supplementary Software For Vpn

    • The “FRITZ!VPN” VPN Client AVM offers the “FRITZ!VPN” software as a VPN client. Both the Wizard and the client can be downloaded free of charge from the VPN Service Portal on the AVM web site: www.avm.de/en/vpn...

  • Page 134: More About: Band Width Management And Prioritization

    More about: Band Width Management and Prioritization More about: Band Width Management and Prioritization Integrated bandwidth management ensures high speech quality for telephone calls over the Internet with the FRITZ!Box. The FRITZ!Box also offers a prioritization function that can be used to di- vide network applications and network devices into three different cate- gories.
  • Page 135 The Prioritization of Network Applications and Network Devices • Discard low-priority packets in order to ensure the trans- mission of higher-priority packets. This algorithm is used whenever more packets are supposed to be sent to the Internet than the upstream transmission rate of the Internet connection alllows.
  • Page 136 The Prioritization of Network Applications and Network Devices • Prioritized applications This category is suitable for applications that require a fast reaction time (for example, company access, termi- nal applications, games). – For network applications prioritized in this category, 90% of the FRITZ!Box’s upload bandwidth is avail- able, as long as no application from the “Real-time applications”...
  • Page 137 The Prioritization of Network Applications and Network Devices In order to use prioritization, the “Expert Mode” must be en- abled in the user interface of the FRITZ!Box. Start a web browser on your computer and enter fritz.box in the address field of the browser. Click “Expert Mode”...

  • Page 138: More Functions

    More Functions More Functions This chapter introduces additional useful functions and fea- tures of the FRITZ!Box. Child Protection The child protection feature in the FRITZ!Box allows you to specify when and for how long individual computers or Win- dows users may use the Internet. For instance, you can define that your children are allowed to use the Internet connection only on weekdays between 4:00 p.m.
  • Page 139 Energy Monitor • FRITZ!Box system overall This graph shows how much energy all of the FRITZ!Box functions are using at the moment, and how much they use in total on an average day. When all functions and modules are working at capacity, this value equals 100%.

  • Page 140: Push-Service Mail

    Push-Service Mail Push-Service Mail With push service you can specify that the FRITZ!Box sends you e-mail messages with status and consumption data at regular intervals. The e-mail contains a table with the overview of your FRITZ!Box connections. The call list is also sent as a file in csv format. The file can then be opened and evaluated statistically with appropriate software like a spreadsheet program.
  • Page 141 Night Service The Do Not Disturb setting has no effect on the fax function integrated in the FRITZ!Box. If you connected an answering machine to the FRITZ!Box, this device is not active during night service. The Do Not Disturb setting has no effect on the answering ma- chine integrated in the FRITZ!Box.

  • Page 142: Customer Service Guide

    Customer Service Guide Help on All Important Service Topics AVM is there to help should any questions or problems arise. Here you will find the important information you need, in the form of frequently asked questions (FAQs), manuals, updates and support.

  • Page 143: Frequently Asked Questions (Faqs)

    Support team. If you do not find the answer to your question in our FAQs, the AVM Support team will assist you. The support desk can be reached by e-mail or by fax. Please take advantage of the information sources de-...
  • Page 144 From the “Support” area, select the product for which you need support. Click the “Mail Form” link to open the e-mail form. Fill out the form and send it to AVM support by clicking the“ Send” button. Our Support team will respond by e-mail...

  • Page 145: Glossary

    Glossary Glossary DDNS abbreviation for Dynamic Domain Name System DDNS is a service which allows a PC always to be reached un- der the same domain name despite constantly changing pub- lic IP addresses. This means the home network can always be reached from the Internet, regardless of the user’s location.
  • Page 146 Glossary DHCP abbreviation for Dynamic Host Configuration Protocol DHCP is a protocol for dynamically negotiating the operating parameters of the TCP/IP protocol (see glossary entry). The PCs in a local IP network (DHCP clients) access the DHCP serv- er as part of their operating systems’ start procedure. The central administration of the TCP/IP operation parame- ters makes it possible to avoid address conflicts caused by IP addresses...
  • Page 147 Glossary This hierarchical system of DNS servers is known as the Do- main Name System. The addresses of the DNS servers at which the Domain Name Service is to inquire by default gen- erally are handed over to the PC by the Internet Service Pro- vider automatically whenever a connection to the Internet is established.
  • Page 148 Glossary By contrast, dynamic addresses are usually used in local IP networks because they are easy to handle, and because us- ing them avoids incorrect IP address entries or unintentional double assignments. File System A file system saves and manages files on a data medium (for instance, a hard drive or flash drive).
  • Page 149 Glossary in reacting to the demands of the operational environment, integrating new functions requested by customers, and elimi- nating errors discovered after production. Fixed IP Address Fixed IP addresses are IP addresses (see glossary entry) which are permanently assigned to a PC or another device like a network printer.
  • Page 150 Glossary abbreviation for Internet Protocol The IP Internet Protocol is the most important basic protocol for the control of data exchange in local networks and in the Internet. The Internet protocol works without a connection; in other words, data packets are transmitted from the sender to the recipient without previous consultation.
  • Page 151 Glossary IPv4 abbreviation for Internet Protocol version 4 IPv4 is currently the conventional Internet protocol. IPv4 addresses are 32 bits long, such that IPv4 offers an ad- dress space of 2 IP addresses, or just over four billion. The latest estimates suggest that the last IPv4 addresses will be assigned by the beginning of 2012.
  • Page 152 Glossary abbreviation for Network Address Translation NAT is a technique used within IPv4 networks. NAT is used in routers to replace the address information in data packets with new address information. A typical application for NAT is routers that connect local networks with the Internet. In local networks, every network device has a private IP address, while generally there is only one public IP address available for the Internet.
  • Page 153 Glossary The Internet protocol allots 16 bits for the specification of the port number. Thus a total of 65,535 different port numbers can be specified. Ports up to port number 1,024 are reserved for special system applications and typical Internet applica- tions.
  • Page 154 PC or router for the duration of an Internet session. Stick & Surf Stick & Surf is a technique developed by AVM for the fast, simple, error-free and secure configuration of radio networks. This technique allows for the straightforward transmission of all important parameters of a radio network from the access point to any computer that is to be added to the radio cell.
  • Page 155 Glossary Subnetwork A local IP network can consist of one subnetwork or be divid- ed into multiple subnetworks. The division into subnetworks is performed when the local IP network is configured. The subnetworks of a local IP network are also IP networks (see glossary entry).
  • Page 156 Glossary UPnP abbreviation for Universal Plug and Play (UPnP) UPnP is an extension of the Microsoft Plug & Play standard that allows devices to network globally and to exchange ser- vices—without a central server or computer. UPnP allows devices from all kinds of manufacturers (stereo systems, routers, printers, house controls) to be controlled via an IP-based network, with or without central control through a gateway.
  • Page 157 Glossary Using a Virtual Private Network it is possible to use all net- work applications of the company network even from distant locations. This means it is possible to use the advantages of the network even over large geographical distances. VPN facilitates optimum information flow without delay throughout the entire company, even to offices in other loca- tions.
  • Page 158 Glossary port what is known as the SIP standard. SIP is the current standard defined for VoIP by the IETF (Internet Engineering Task Force). WLAN abbreviation for Wireless Local Area Network The term WLAN designates the industry standard for wireless local networks passed by the Institute of Electrical and Elec- tronics Engineers (IEEE) in 1997 under the title IEEE 802.11.

  • Page 159: Index

    ....AVM Stick & Surf ....
  • Page 160 customer service guide ... e-mail forwarding faxes ....forwarding voice messages ..declaration of CE conformity .
  • Page 161 IPSec ......see tunnel technology help customer service ... . . service team .
  • Page 162 opening the graphic user interface . . . radio network name ....operation by telephone ... . recovery operation requirements .
  • Page 163 USB devices ..... connecting ....technical data FRITZ!WLAN USB Stick .
  • Page 164 Wake on LAN ....WEP security mechanism ..Wi-Fi Protected Setup (WPS) ..Windows printer port removing in Windows 7 .

Table of Contents