AVM FRITZ!Box 6320 Cable Installation, Configuration And Operation
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AVM FRITZ!Box 6320 Cable Installation, Configuration And Operation

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Summary of Contents for AVM FRITZ!Box 6320 Cable

  • Page 1 FRITZ!Box Cable Installation, Configuration and Operation...

  • Page 2: Table Of Contents

    Symbols and Highlighting ......6 FRITZ!Box 6320 Cable......7 An Overview .
  • Page 3 Surf the Net ........29 Setting up the FRITZ!Box for Telephone Calls ..30 Entering Internet Telephone Numbers .
  • Page 4 FRITZ!Box as a WLAN Base Station....72 12.1 WLAN Standards ........12.2 Security.
  • Page 5 Legal Documentation ......118 Legal Notice ......... . . Declaration of CE Conformity .

  • Page 6: Symbols And Highlighting

    Symbols and Highlighting Symbols and emphasized texts are used to mark certain information in this manual. To improve your understanding of the manual, please take a moment to become familiar with these symbols and empha- sized texts. Symbols This symbol designates information and tips that are useful in operating the FRITZ!Box.

  • Page 7: Fritz!Box 6320 Cable

    FRITZ!Box 6320 Cable FRITZ!Box 6320 Cable The FRITZ!Box is designed for operation at a cable connection. Thanks to the integrated cable modem, you can connect the FRITZ!Box direct- ly to your cable socket. The FRITZ!Box thus connects your computers with the cable connec- tion;...
  • Page 8 An Overview directions. Channel bundling is possible in both directions. This allows for transmission rates of up to 220 Mbit/s in the receiving direction and sending at a rate of up to 120 Mbit/s. Telephone System and DECT Base Station You can connect an analog telephone, fax machine, or an an- alog answering machine to the “FON”...

  • Page 9: Buttons

    Buttons IPv6 The FRITZ!Box 6320 Cable can be configured for IPv6. Thanks to the dual stack concept you can use IPv6 and IPv4 simulta- neously. The FRITZ!Box 6320 Cable supports native IPv6 in case your Internet Service Provider offers a direct IPv6 link. IPv6 with various tunnel protocols can be used over IPv4 links.

  • Page 10: Leds

    17) and page misplaced cordless handsets (see page 55). LEDs Five LEDs are built into the top of the FRITZ!Box 6320 Cable, which flash or light up to display various connection statuses and events. Condition Meaning Power / FRITZ!Box on standby •...

  • Page 11: Before You Connect The Fritz!Box

    Please see the security and handling instructions in the section Security and Handling on page Contents of the FRITZ!Box Package • FRITZ!Box 6320 Cable • one power supply unit for connection to the power mains • one network cable (yellow) for connection to a computer or a network •...

  • Page 12: Security And Handling

    Before installing and using the FRITZ!Box, please read the following security and handling instructions. Security and Handling When working with the FRITZ!Box 6320 Cable, be sure to ob- serve the following security instructions in order to protect yourself and the FRITZ!Box from harm.
  • Page 13 Security and Handling • When connecting FRITZ!Box to your computer using a network cable, keep in mind that the cable can be no longer than 100m. • If you would like to establish wireless connections be- tween the FRITZ!Box and the computer, position the FRITZ!Box at a central location.

  • Page 14: Connecting Fritz!Box

    Connecting FRITZ!Box Connecting FRITZ!Box This chapter describes how you connect the FRITZ!Box in two steps. • Installing at the Cable Connection from page 14 • Connecting to Electrical Power from page 14 Note the additional instructions on connecting the FRITZ!Box in the section Security and Handling on page Installing at the Cable Connection...
  • Page 15 Connecting to Electrical Power Pick up the power supply unit included in the FRITZ!Box package. Use only this power supply unit for connecting to electri- cal power. Connect the FRITZ!Box to the power supply unit. Insert the small plug into the power socket at the right edge of the socket strip on the FRITZ!Box.

  • Page 16: Connecting Telephony Equipment To The Fritz!Box

    Connecting Telephony Equipment to the FRITZ!Box Connecting Telephony Equipment to the FRITZ!Box This chapter explains how to connect your telephony devices to the FRITZ!Box: • Connecting an Analog Telephony Device from page 16 • Registering Cordless (DECT) Telephones on page 17 •...

  • Page 17: Registering Cordless (Dect) Telephones

    Registering Cordless Telephones from AVM The cordless telephones FRITZ!Fon MT-F, FRITZ!Fon C3, and FRITZ!Fon MT-D from AVM are the ideal complement to your FRITZ!Box 6320 Cable. Here is how to register your FRITZ!Fon on the FRITZ!Box: If the FRITZ!Fon is switched off, switch it on by pressing and holding down the hang up/end call button.

  • Page 18: Connecting An Ip Telephone

    Connecting an IP Telephone Connecting an IP Telephone Connect an IP telephone to the FRITZ!Box wirelessly over WLAN or by plugging it into a network port on the FRITZ!Box. Connecting an IP Telephone to the LAN Port of the FRITZ!Box IP telephones with a LAN port can be connected to the FRITZ!Box with a network cable.
  • Page 19 Connecting an IP telephone with the FRITZ!Box over WLAN Use your IP telephone to search for WLAN devices at your location. Select the FRITZ!Box 6320 Cable from the list of WLAN devices found. To establish a connection, enter the WLAN key of the FRITZ!Box.

  • Page 20: Connecting The Computer To The Fritz!Box

    Connecting the Computer to the FRITZ!Box Connecting the Computer to the FRITZ!Box This chapter explains how to connect one or more computers with the FRITZ!Box. • Connecting Computers to the LAN Port from page 20 • Connecting Computers Wirelessly over WLAN from page 21 Connecting Computers to the LAN Port Connecting a computer to a LAN port on the FRITZ!Box Set aside the network cable (yellow) from the FRITZ!Box...

  • Page 21: Connecting Computers Wirelessly Over Wlan

    Connecting Computers Wirelessly over WLAN Connecting a Network Hub or Switch You can also connect a network hub or switch to the LAN port on the FRITZ!Box. Connecting FRITZ!Box to a network hub Set aside the network cable (yellow) from the FRITZ!Box package.
  • Page 22 Connecting Computers Wirelessly over WLAN • WLAN security settings In the FRITZ!Box WLAN security settings are enabled ex works. Before a computer can establish a wireless con- nection to the FRITZ!Box, the WLAN security settings of the FRITZ!Box must be transferred to the WLAN device. For more information on WLAN, see the section FRITZ!Box as a WLAN Base Station from page...
  • Page 23 Connecting Computers Wirelessly over WLAN WPS with the PIN Method If your WLAN device supports WPS, but does not have a but- ton to start the push method nor any possibility to enable it in its control software, use the PIN method to establish the WLAN connection.
  • Page 24 Connecting Computers Wirelessly over WLAN Now start the control software of the WLAN device. The program outputs a PIN for establishing a connection. Enter this PIN in the FRITZ!Box user interface. Click “Start WPS”. The WLAN LED on the FRITZ!Box flashes slowly, indicating that the WPS procedure has begun.
  • Page 25 Start the WLAN software. Enter the following values for the connection between the FRITZ!Box and the WLAN device: SSID (name of the FRITZ!Box 6320 Cable WLAN radio net- work) Encryption methods WPA (TKIP) or WPA2 (AES-CCMP) Encryption WPA PSK or WPA2 PSK (AES)

  • Page 26: The Fritz!Box User Interface

    The FRITZ!Box User Interface The FRITZ!Box User Interface The FRITZ!Box has a user interface you can open in a web browser on your computer. In the user interface you can set up the FRITZ!Box, switch functions enable or disable and receive information on the FRITZ!Box and on your connections.

  • Page 27: Protecting The User Interface With A Password

    Protecting the User Interface with a Password Protecting the User Interface with a Password You can protect the user interface of the FRITZ!Box with a password. The password will be requested every time the us- er interface is opened. This protects the settings of your FRITZ!Box from unauthorized access.

  • Page 28: Saving The Fritz!Box Settings

    Saving the FRITZ!Box Settings Saving the FRITZ!Box Settings All of the settings you configure in your FRITZ!Box can be saved in a file on your computer. With this file you can restore the settings in your FRITZ!Box at any time. You can also load the saved settings to another FRITZ!Box as long as it is the same FRITZ!Box model.

  • Page 29: Surf The Net

    Internet. The Internet connection can be used by any computer connected to the FRITZ!Box. Start a web browser on your computer. Enter in the address field the URL of the web page you would like to visit, for instance www.avm.de/en.

  • Page 30: Setting Up The Fritz!Box For Telephone Calls

    Setting up the FRITZ!Box for Telephone Calls Setting up the FRITZ!Box for Telephone Calls Set up your FRITZ!Box for telephone calls by working through the fol- lowing steps: • Enter your Internet numbers in the FRITZ!Box (page 30). • Once you have entered your telephone numbers, configure all of the connected telephony devices in the FRITZ!Box user interface (page 31).

  • Page 31: Setting Up Connected Telephony Devices

    Setting Up Connected Telephony Devices Setting Up Connected Telephony Devices Set up telephones and other telephony devices you connect- ed to the FRITZ!Box in the FRITZ!Box user interface. For instructions on how to connect telephony devices to the FRITZ!Box, read from the page During configuration you must define the following settings, depending on the type of device:...

  • Page 32: Making And Answering Calls

    Making and Answering Calls Making and Answering Calls Once you have set up your telephones, you can establish ex- ternal telephone calls and accept incoming calls. A telephone places external calls using the telephone number you defined for outgoing calls. For incoming calls a telephone reacts only to calls to those telephone numbers you assigned to the telephone.

  • Page 33: Fritz!Box As Internet Access Point

    FRITZ!Box as Internet Access Point FRITZ!Box as Internet Access Point The FRITZ!Box connects computers in your home network with the In- ternet. This chapter explains the possibilities offered by using the FRITZ!Box as an Internet access point and how to take advantage of them.

  • Page 34: Port Forwarding: Making Computers Accessible From The Internet

    Port Forwarding: Making Computers Accessible from the Internet Setting Up the Internet Filter in the FRITZ!Box The Internet filter is available only when the FRITZ!Box is con- nected with the cable connection. Open the FRITZ!Box user interface (page 26). Select the “Internet / Filter” menu. Set up the Internet filter.

  • Page 35: Dynamic Dns: Name Instead Of Ip Address

    Dynamic DNS: Name Instead of IP Address Access Address of the FRITZ!Box If you have enabled the ports in the FRITZ!Box, other users can access your server at the IP address assigned to FRITZ!Box by the Internet Service Provider. This is a public IP address.

  • Page 36: Remote Access Over Http

    Remote Access over HTTP Setting up Dynamic DNS in the FRITZ!Box Open the FRITZ!Box user interface (page 26). Make sure that the expert mode is enabled in the “Sys- tem / Expert Mode” menu. Select the “Internet / Permit Access” menu. Select the “Dynamic DNS”...
  • Page 37 Prioritization: Right of Way for Internet Access Categories for Prioritization There are three categories for prioritization: “Real-time appli- cations”, “Prioritized applications” and “Background appli- cations”. The categories are explained below. Real-time Applications This category is suitable for applications with high demands on transmission speed and reaction times (for example, Inter- net telephony, IPTV, video on demand).
  • Page 38 Prioritization: Right of Way for Internet Access • If multiple network applications are assigned to the “Pri- oritized applications” category, then they must share the available capacity. Background Applications This category is suitable for applications that do not require any high transmission speed and which are not time-critical (for example, peer-to-peer services or automatic updates).

  • Page 39: Vpn: Remote Access To The Home Network

    • The configuration files for the VPN connections are creat- ed using a separate program. The program is provided free of charge and can be downloaded from the AVM web site. • A free VPN client for individual computers can also be downloaded from the AVM web site.
  • Page 40 VPN: Remote Access to the Home Network Setting up VPN in the FRITZ!Box Open the FRITZ!Box user interface. Make sure that the expert mode is enabled in the “Sys- tem / Expert Mode” menu. Select the “Internet / Permit Access” menu. Select the “VPN”...
  • Page 41 VPN: Remote Access to the Home Network of company headquarters via VPN. Both of the locations se- curely connected over VPN must have an Internet connection at their disposal. Security through a VPN A VPN fulfills the following security requirements for data transmission: •...
  • Page 42 VPN: Remote Access to the Home Network The original packet is encrypted and authenticated before re- packing. IP header Data Original packet IP header Data Tunnel packet IP header encrypted • The IP addresses of the destination and the sender in the new IP header are the public IP addresses of the two VPN parties in the Internet.

  • Page 43: Ipv6: The New Internet Protocol

    The “FRITZ!VPN” VPN Client AVM offers the “FRITZ!VPN” software as a VPN client. Both the Wizard and the client can be downloaded free of charge from the VPN Service Portal on the AVM web site: www.avm.de/en/vpn IPv6: The New Internet Protocol The FRITZ!Box supports IPv6, meaning that it can be used for IPv6 connections.
  • Page 44 IPv6: The New Internet Protocol • IPv6 and IPv4 can be used at the same time. For simulta- neous use the FRITZ!Box uses dual stack and dual stack lite. • The FRITZ!Box supports two kinds of IPv6 connections: native IPv6 and IPv6 with a tunnel protocol. Native IPv6 means that IPv6 is supported directly at the connection.
  • Page 45 IPv6: The New Internet Protocol Testing the IPv6 Connection Once you have set up the FRITZ!Box and your computer for IPv6, in the Windows operating systems you can test whether configuration was successful using the “ping”command. Test the IPv6 connection between the computer and the FRITZ!Box: Press the Windows key and the R key on the keyboard at the same time.
  • Page 46 IPv6: The New Internet Protocol dress, even though multiple devices are operated in the home network. This restriction is no longer required with IPv6. In the IPv6 range the provider assigns not just a single address, but an entire subnet containing at least addresses.
  • Page 47 IPv6: The New Internet Protocol • One or more consecutive blocks with a value of 0 are ab- breviated by ::. This abbreviation can be used only once within a single IPv6 address. Example 1: 0202:d42a:ee78:0000:0000:0000:0000:0000 abbreviated: 202:d42a:ee78:: Example 2: fd00:0000:0000:0000:021c:4aff:fe12:bd6f abbreviated: fd00::21c:4aff:fe12:bd6f Notation for IPv6 Networks...
  • Page 48 IPv6: The New Internet Protocol IPv6 Addresses from the Internet Service Provider When an Internet Service Provider assigns IPv6 addresses, it assigns an entire subnetwork to the end customer. The net- work address of the subnetwork is called the prefix. The sub- network must allow for at least 2 IPv6 addresses.
  • Page 49 IPv6: The New Internet Protocol The first 16 bits of a ULA are always fd00. ULAs are designed exclusively for communication in the local network. User data can also be transmitted using ULAs. IPv6 Addresses with Special Properties When IPv6 is used, each network interface generally receives several IPv6 addresses.

  • Page 50: Fritz!Box As A Telephone System

    In the user interface the FRITZ!Box telephone book is found in the “Telephony” menu. If a cordless phone from AVM (for instance FRITZ!Fon MT-F) is registered on the FRITZ!Box, you can use the telephone book directly on the cordless telephone. If multiple AVM cordless telephones are registered, you can set up an individual tele- phone book for each cordless telephone in the FRITZ!Box.

  • Page 51: Setting Up The Fritz!Box Answering Machine

    Setting up the FRITZ!Box Answering Machine If the number of a caller or someone called is entered in the FRITZ!Box telephone book, the call list will display the name from the telephone book. Numbers that are not saved in the telephone book can be added to the telephone book from the call list.
  • Page 52 Setting up the FRITZ!Box Answering Machine Enabling Additional Functions and Switching Off the Answer- ing Machine All configured answering machines are displayed in the FRITZ!Box user interface under “Telephony / Telephony Devic- es”. Here you can disable or delete answering machines and enable additional functions.

  • Page 53: The Answering Machine Menu

    Setting up the FRITZ!Box Answering Machine The Answering Machine Menu Main menu Play back messages If no messages are available, you will hear two short audio si- gnals and return to the main menu. Play back messages Call back the caller of the message Delete message To previous message To next message...

  • Page 54: Setting Up Fritz!Box Fax Reception

    Setting up FRITZ!Box Fax Reception 10.3 Setting up FRITZ!Box Fax Reception With the FRITZ!Box you can receive faxes without having to connect a fax machine. The fax machine automatically for- wards faxes received to one or multiple e-mail addresses, which you can define in the FRITZ!Box. Open the FRITZ!Box user interface (see page 26).

  • Page 55: Paging Or Deregistering Cordless Telephones

    Paging or Deregistering Cordless Telephones 10.5 Paging or Deregistering Cordless Telephones You can use this function if you have at least one DECT cord- less telephone registered on the FRITZ!Box. For instructions on how to register a cordless telephone on the FRITZ!Box, see page Paging Cordless Telephones...

  • Page 56: Setting Up Call Diversion

    Setting Up Call Diversion 10.6 Setting Up Call Diversion You can configure call diversion settings in the FRITZ!Box. Call diversion forwards incoming telephone calls, for instance, to an external telephone number. Call Diversion Settings You can configure multiple call diversion modes with different settings.

  • Page 57: Saving Costs With Dialing Rules

    Saving Costs with Dialing Rules All configured call diversion settings can be viewed in the us- er interface of the FRITZ!Boxin the “Telephony / Call Diver- sion” menu. All call diversion settings can be disabled or de- leted here. 10.7 Saving Costs with Dialing Rules In the FRITZ!Box you can set up dialing rules.

  • Page 58: Setting Up Do Not Disturb

    Setting Up Do Not Disturb • Block telephone numbers for incoming calls: If you block a number for incoming calls, the FRITZ!Box will no longer accept any calls from this telephone num- ber – provided that the caller did not suppress her or his number.

  • Page 59: Setting Up The Alarm

    Setting Up the Alarm Turning Do Not Disturb On/Off Open the FRITZ!Box user interface (see page 26). Select the “System / Night Service / Do Not Disturb” menu. Enable the “Do Not Disturb active” option and define the time period during which the telephones should not be able to ring every day.

  • Page 60: Baby Monitor

    Baby Monitor 10.11 Baby Monitor The “Baby Monitor” function can be used with any tele- phones connected to the FRITZ!Box. When the baby monitor is enabled, your telephone automatically calls a previously specified telephone number whenever the volume in the room reaches a defined level.

  • Page 61: Network Devices In The Fritz!Box Home Network

    Network Devices in the FRITZ!Box Home Network Network Devices in the FRITZ!Box Home Network All network devices connected with the FRITZ!Box comprise a network. Network devices include, for instance, computers, game consoles and smartphones. The devices can be connected with the FRITZ!Box by ca- ble or wirelessly.
  • Page 62 Network Settings in the FRITZ!Box There is an entry in the network overview for each user and each network device. The columns have the following mean- ings: Icon Each name is preceded by a green LED if the de- vice is actively connected with the FRITZ!Box, but currently not using the Internet connection.
  • Page 63 Network Settings in the FRITZ!Box Starting the Computer – Wake On LAN The editing mode for network devices that are connected with the FRITZ!Box via a network (LAN) port includes the “Start Computer” button. Use this button to start computers that support Wake On LAN.
  • Page 64 Network Settings in the FRITZ!Box IP Address in the FRITZ!Box Upon delivery the FRITZ!Box is assigned the following IP ad- dress: 192.168.178.1 If you would like to change the IP address, please read through the following sections. When Does It Make Sense to Change the IP Address? You should change the IP address of the FRITZ!Box if the fol- lowing apply to your network: •...
  • Page 65 Network Settings in the FRITZ!Box Only one DHCP server may be active within any network. Assigning the IP addresses via the DHCP server ensures that all of the computers connected with the FRITZ!Box are located in the same IP network. The computers can receive their IP addresses from the DHCP server only if the setting “Obtain an IP address automatical- ly”...
  • Page 66 Network Settings in the FRITZ!Box Changing Network Settings In order to change the network settings of the FRITZ!Box, the Expert Mode must be enabled in the user interface: Select the “System / Expert Mode” menu and enable “Show expert settings”. Select the “Home Network / Network”...

  • Page 67: Obtaining An Ip Address Automatically

    Obtaining an IP Address Automatically 11.2 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP ad- dresses to the connected computers. The connected comput- ers must be configured such that they can receive their IP ad- dresses automatically.
  • Page 68 Obtaining an IP Address Automatically Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. Repeat steps 5 through 7 for the “Internet Protocol Version 6 (TCP/IPv6)” as well. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Windows Vista Click the “Start”...
  • Page 69 Obtaining an IP Address Automatically Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. If necessary, repeat steps 5 through 7 for the “Internet Protocol Version 6 (TCP/IPv6)” as well. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Windows XP Go to “start / Control Panel / Network and Internet Con- nections / Network Connections”...
  • Page 70 Obtaining an IP Address Automatically Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X Select the “System Preferences” in the Apple menu. In the “System Preferences”...
  • Page 71 Obtaining an IP Address Automatically Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net- work settings in Linux, see, for example: http://www.linux.org/docs/ldp/NET3-4-HOWTO-5.html...

  • Page 72: Fritz!Box As A Wlan Base Station

    FRITZ!Box as a WLAN Base Station FRITZ!Box as a WLAN Base Station The FRITZ!Box supports WLAN (Wireless Local Area Network) technolo- gy. In this chapter you will learn how you can use WLAN with the FRITZ!Box. • WLAN Standards from page 72 •...
  • Page 73 WLAN Standards IEEE 802.11b With a maximum throughput rate of 11 Mbit/s, this is the old- est WLAN standard. Older WLAN devices of the first genera- tion can communicate with the FRITZ!Box using 802.11b. However, if the WLAN device supports newer standards such as 802.11g, the latest standard should be used.
  • Page 74 WLAN Standards Open the “WLAN / Radio Channel” menu and select “Ad- just radio channel settings” to make the desired chang- Make a note of which standards the WLAN devices in your network are compatible with and then adjust the FRITZ!Box settings according to the following information: •...

  • Page 75: Security

    Security The Standard for Security IEEE 802.11i The WPA2 security mechanism is defined in the IEEE 802.11i standard. WPA2 is an extension of the familiar security mech- anism WPA (Wi-Fi Protected Access). The main feature of the extension of WPA to WPA2 is the AES- CCMP encryption process.
  • Page 76 Security Encryption The most important security setting is encryption. The FRITZ!Box supports the security mechanisms WPA (Wi-Fi Pro- tected Access) and WPA2. WPA and WPA2 provide for authentication while the connec- tion is being established. For this a WPA password must be defined in your FRITZ!Box.

  • Page 77: Frequency Ranges

    Wireless Network Name (SSID) In the factory settings of the FRITZ!Box, the name of the wire- less network (SSID) is set to “FRITZ!Box 6320 Cable”. It may occur that an additional device with the same network name is located in the vicinity of your FRITZ!Box. Therefore we recommend changing the preset radio network name.
  • Page 78 Frequency Ranges Should interference in a WLAN persist, the first step should be to select a different channel. WLAN Autochannel With the WLAN Autochannel function, the FRITZ!Box automat- ically searches for the channel subject to the least interfer- ence. This process takes into consideration interference from radio networks in the vicinity (WLAN base stations) and po- tential sources of interference (for instance video bridges, ba- by monitors, microwave ovens).

  • Page 79: Increasing The Range Of The Wlan Connection

    WLAN repeater is a supplementary device that is not included in the FRITZ!Box package. Using the FRITZ!WLAN Repeater With the FRITZ!WLAN Repeater N/G from AVM you can extend the range of your WLAN radio network quickly and easily, for instance to overcome structural conditions that are character- ized by thick materials and heavy shielding.

  • Page 80: Setting Up Night Service For Wlan

    Setting Up Night Service for WLAN 12.5 Setting Up Night Service for WLAN In the FRITZ!Box you can set up night service for the WLAN ra- dio network. Then the FRITZ!Box switches to hibernation at specified times and turns off the radio network. This has the following advantages: •...

  • Page 81: Help In Case Of Errors

    This chapter provides assistance if you are not able to open the user interface of your FRITZ!Boxor are having problems with the WLAN connection. For more comprehensive help, see the AVM knowledge data- base in the Internet, which can be accessed at the following address: www.avm.de/en/service/FAQs...
  • Page 82 The User Interface Does Not Open Checking the Cable Connections The user interface of the FRITZ!Box does not appear in the window of your web browser. Possible cause The cable connections are not secure. Remedy Make sure that all cable connections are plugged in securely. Checking Name Resolution The user interface of the FRITZ!Box cannot be opened by en- tering fritz.box.
  • Page 83 The User Interface Does Not Open If you still cannot open the user interface by entering fritz.box or 192.168.178.1, use the fixed IP address of the FRITZ!Box as described on page Disabling Dial-Up Connections The user interface is not opened; a window for a dial-up con- nection appears instead.
  • Page 84 The User Interface Does Not Open The checkmark will be removed and Internet Explorer will switch to online operation. Checking Proxy Settings The user interface does not appear in the window of your web browser. Possible cause The proxy settings of the web browser prevent the user inter- face from being opened.
  • Page 85 The User Interface Does Not Open Checking the CGI Settings The user interface does not appear in the window of your web browser. Possible cause The execution of CGI scripts is disabled in the web browser. Remedy Configure the web browser so that the execution of scripts is allowed in the user interface.
  • Page 86 The User Interface Does Not Open Checking the Security Software The user interface cannot be displayed in the web browser. Possible cause Security software is blocking access to the user interface. Remedy Security software like firewalls can prevent access to the user interface of the FRITZ!Box.

  • Page 87: Cannot Establish A Wlan Connection

    Cannot Establish a WLAN Connection The FRITZ!Box user interface opens. Once you have reached the FRITZ!Box user interface again, you should check the FRITZ!Box settings and correct them if necessary. 13.2 Cannot Establish a WLAN Connection If you are not able to establish a WLAN connection between your computer and the FRITZ!Box, then please undertake the following measures to seek the source of the error and re- solve it.
  • Page 88 Cannot Establish a WLAN Connection Announcing the Name of the Radio Network The WLAN device cannot find the wireless network of the FRITZ!Box. Possible cause The name of the wireless network of the FRITZ!Box is con- cealed. Remedy In the WLAN settings of the FRITZ!Box, enable the “Announce name of the radio network ”...
  • Page 89 Cannot Establish a WLAN Connection Enter fritz.box in the address field. Click on the “Ports” area on the overview page and se- lect “WLAN” or select the “WLAN” menu in the naviga- tion bar on the left. Open the “WLAN / Security” menu . Click the “Apply”...
  • Page 90 Cannot Establish a WLAN Connection If the attempt to connect to the WLAN using the non-encrypt- ed connection is not successful either, check the installation of the WLAN device and contact the manufacturer of the WLAN device if necessary. Enable WLAN encryption again after completing the tests. Fol- low the steps listed above and then enable the kind of en- cryption that was previously configured.
  • Page 91 Cannot Establish a WLAN Connection To set the radio channel in the user interface, your computer must be connected with the FRITZ!Box by network cable or wirelessly. If your computer is connected via WLAN, continue with Step 2 of the instructions below. In this case, note that the existing WLAN connection is interrupted as soon as you apply the changed settings.

  • Page 92: Configuration And Operation On The Telephone

    Configuration and Operation on the Telephone Configuration and Operation on the Telephone Many of the FRITZ!Box functions and features can be configured and used over telephones connected to the FRITZ!Box. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in config- uration and operation.

  • Page 93: Configuring By Telephone

    Configuring by Telephone 14.2 Configuring by Telephone Restoring Factory Settings All of the settings in the FRITZ!Box can be reset to their condi- tion upon delivery by restoring the factory settings. All settings you made in the FRITZ!Box are deleted when the factory settings are restored.
  • Page 94 Configuring by Telephone Enabling Do Not Disturb for a Specific Period r801s Defines the start and end of the period during which do not disturb is enabled on <Start>s<End>s the extension “FON”. Example: Do Not Disturb should be en- abled from 8:00 p.m. until 7:00 a.m. dai- ly.
  • Page 95 Configuring by Telephone Switching the Alarm On and Off You can use the telephones connected to the FRITZ!Box as alarms. The alarm can be set individually and enabled or dis- abled at any time. Configuring the Alarm for a Telephone Pick up the handset.
  • Page 96 Configuring by Telephone Setting Up Call Diversion With call diversion you can divert incoming calls. The calls are diverted to an external telephone line or to a certain tele- phone connected with your FRITZ!Box. If your telephony provider supports direct diversion of incom- ing calls, calls will be diverted by your provider.
  • Page 97 Configuring by Telephone Disabling Call Diversion for All Incoming Calls Pick up the handset. Enter one of the following three key se- quences: s21ssr Disables call diversion immediately. s61ssr Disables delayed call diversion. s67ssr Disables a call diversion on busy setting. Wait for the positive acknowledgement tone.
  • Page 98 Configuring by Telephone Disabling Call Diversion for the Outgoing Telephone Number Pick up the handset. Enter one of the following three key se- quences: s21sr Disables a call diversion immediate. s61sr Disables delayed call diversion. s67sr Disables a call diversion on busy setting. Wait for the positive acknowledgement tone.
  • Page 99 Configuring by Telephone Disabling Call Diversion for a Certain Telephone Number Pick up the handset. Enter one of the following three key se- quences: s21ss<telephone Disables a call diversion immediate. number>r s61ss<telephone Disables delayed call diversion. number>r s67ss<telephone Disables a call diversion on busy setting. number>r Wait for the positive acknowledgement tone.
  • Page 100 Configuring by Telephone Disabling Call Diversion for the Analog Extension Pick up the handset. r401ss Disables call diversion. r91ss Save your settings. Hang up the handset. CLIR for One Call (Case by Case) On the analog extension of the “FON”, when you make a call you can define that during this call your telephone number will not be transmitted to the other caller.

  • Page 101: Operation At The Telephone

    Operation at the Telephone Disabling Automatic Outside Dialing Pick up the handset. r11s0s Dial the sequence shown at left. Automat- ic outside dialing will be disabled. r91ss Save your settings. Hang up the handset. Enabling Automatic Outside Dialing Pick up the handset. r11s1s Dial the sequence shown at left.
  • Page 102 Operation at the Telephone Making Internal Calls All calls conducted between telephones connected to the FRITZ!Box are internal telephone calls. Internal calls are free of charge. Dialing Internal Calls Pick up the handset. ss<internal te- Select ss and the internal telephone num- lephone number>...
  • Page 103 Operation at the Telephone Transferring: Forwarding Calls Internally You can transfer a call to another telephone connected with the FRITZ!Box. Transferring Calls Call 1 You are talking to caller 1. Press the Hold button. Caller 1 is now on hold. ss<internal Call caller 2: Select ss and the internal telephone num-...
  • Page 104 Operation at the Telephone Accepting or Rejecting Waiting Calls on an Analog Extension When the “call waiting” function is switched on, you hear a signal whenever you receive an external call during an active telephone conversation. You can then accept the call within 30 seconds.
  • Page 105 Operation at the Telephone Three-Party Conference Call FRITZ!Box allows you to hold telephone conferences with two other people at once. A conference call can involve one other internal participant and one external participant, or two exter- nal participants. Conducting a Three-Party Conference Call Pick up the handset.
  • Page 106 Operation at the Telephone Alternating Between Calls During a telephone call you can establish a connection to a second party. You can alternate between the two parties as often as you like. Alternating Between Calls Call 1 You are talking with party 1. Press the Hold (“R”) button.
  • Page 107 Operation at the Telephone Ending Hold The waiting party hangs up and you continue the call with the other party. You end the call with party 2 by dialing the key- pad sequence at left. The conversation with par- ty 1 is resumed. You can end the active call by hanging up the handset.

  • Page 108: Enabling The Baby Monitor

    Operation at the Telephone Consultation / Hold Call 2 If party 2 accepts the call, you can conduct the conversation. If party 2’s line is busy or the call is not an- swered, press the Hold button again to re- turn to call 1.
  • Page 109 Operation at the Telephone Enabling Baby Monitor Pick up the handset or activate the speaker phone function of your telephone. We recommend using a device with a speaker phone function. Enables the baby monitor. <level> <Level>: Sound level at which a call is trig- gered.
  • Page 110 Operation at the Telephone Using Keypad Shortcuts Keypad sequence are strings of characters and numerals that are entered on the telephone in order to control the services and features for your Internet telephone numbers. For information about which keypad sequences you can use, contact your network operator.

  • Page 111: Taking Fritz!Box Out Of Operation

    Taking FRITZ!Box out of Operation Taking FRITZ!Box out of Operation In this chapter you receive tips and recommendations for taking the FRITZ!Box out of operation, for instance, because you would like to deploy a newer model of the FRITZ!Box. • Restoring the FRITZ!Box Factory Settings from page 111 •...

  • Page 112: Clearing Cable Connections

    15.3 Uninstalling Software Supplementary programs for the FRITZ!Box are available on the AVM GmbH web pages. If you have installed supplementary programs on one or more computers, uninstall the software using the control panel of your computer. 15.4...

  • Page 113: Technical Specifications

    Technical Specifications Technical Specifications The following pages present an overview of the technical specifica- tions: • Ports and Interfaces (page 113) • Router Functions (page 113) • User Interface and Display (page 114) • Physical Specifications (page 114) • Cable (page 114) 16.1...

  • Page 114: User Interface And Display

    16.5 Cable Network Cable The network cable (yellow) of the FRITZ!Box 6320 Cable is a standard category 5 (Cat5) Ethernet cable. Please use a stan- dard STP-type (Shielded Twisted Pair) Ethernet cable of cate- gory 5 (Cat 5) to replace or extend the Ethernet cable. To ex- tend the cable you will need a shielded RJ45 double coupling (Cat 5) with a 1:1 pin assignment.

  • Page 115: Customer Service

    Internet free of charge at www.adobe.com. 17.2 Information in the Internet On its web site AVM presents comprehensive information on your AVM product. Videos on the FRITZ!Box Videos on many of the FRITZ!Box functions are available,...

  • Page 116: Support From The Support Team

    The next step is to consult the FAQs in the Internet: www.avm.de/en/service/FAQs This site contains answers to questions our customers have frequently asked our Support team. Please take advantage of the information sources described above before contacting AVM support.
  • Page 117 Select the product for which you need support from the “Support” area. Click the “Mail Form” link to open the e-mail form. Fill out the form in English. Send it to AVM by clicking the “Send” button. Our Support team will respond by e-mail as quickly as possi- ble.

  • Page 118: Legal Documentation

    AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software, nor for incidental or consequential damages, except in case of intent or gross negli- gence.

  • Page 119: Declaration Of Ce Conformity

    Declaration of CE Conformity Declaration of CE Conformity The manufacturer AVM GmbH Alt-Moabit 95 D-10559 Berlin herewith declares that the product FRITZ!Box 6320 Cable Cable WLAN Router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommunica- tions Terminal Equipment...

  • Page 120: Disposal Information

    Disposal Information In accordance with European regulations and the Waste Elec- trical and Electronic Equipment Act (WEEE), the FRITZ!Box 6320 Cable, as well as all devices and electronic components contained in the package, may not be disposed with house- hold waste. Please bring these to a collection point in your local commu- nity for the disposal of electric and electronic appliances.

  • Page 121: Glossary

    Glossary bandwidth management Bandwidth management distributes the available bandwidth of an Internet connection among various Internet applica- tions. The bandwidth management of the FRITZ!Box ensures that the speech quality during telephone calls over the Internet is not reduced by surfing activity. The FRITZ!Box adjusts all up- loads and downloads to the currently available bandwidth.
  • Page 122 the air interface between a mobile handset and its base sta- tion, and supports both voice transmission and data trans- mission with flexible transfer speeds. DECT defines the air in- terface between a mobile handset and its base station, and supports both voice transmission and data transmission with flexible transfer speeds.
  • Page 123 Glossary user and inquires about the corresponding IP address at a DNS server known to the service. If a DNS server cannot an- swer the inquiry itself, it can inquire about the IP address (DNS resolution) at other DNS servers. If the Domain Name Service receives negative information from the DNS server (domain name not known), it can send inquiries to other DNS servers it knows or return a corre-...
  • Page 124 Glossary dynamic IP address A dynamic IP address is an IP address valid only for the dura- tion of one Internet or network session. Every computer participating in the Internet must have a uniquely assigned public IP address. Since only a limited number of such IP addresses is available, they must be used sparingly.
  • Page 125 Glossary fixed IP address Fixed IP addresses are IP addresses (see glossary) which are permanently assigned to a PC or another device like a net- work printer. Assigning fixed IP addresses makes sense in cases where a PC is always supposed to be accessible at a certain address (for instance, a web server or e-mail server).
  • Page 126 Glossary A hub is a device that is used to connect network devices to each other, for instance through an Ethernet. Network devices are connected to each other in a star network, with each net- work device connected to the hub. There are no direct con- nections between the network devices.
  • Page 127 Glossary IPv4 short for Internet Protocol version 4 IPv4 is currently the conventional Internet protocol. IPv4 addresses are 32 bits long, such that IPv4 offers an ad- dress space of 2 IP addresses, or just over four billion. The latest estimates suggest that the last IPv4 addresses will be assigned by the beginning of 2012.
  • Page 128 Glossary abbreviation for Network Address Translation NAT is a technique used within IPv4 networks. NAT is used in routers to replace the address information in data packets with new address information. A typical application for NAT is routers that connect local networks with the Internet. In local networks, every network device has a private IP address, while generally there is only one public IP address available for the Internet.
  • Page 129 Glossary The Internet protocol allots 16 bits for the specification of the port number. Thus a total of 65,535 different port numbers can be specified. Ports up to port number 1,024 are reserved for special system applications and typical Internet applica- tions.
  • Page 130 Glossary plication cases are quite simple as long as the settings of the router or the firewall already contain rules with a correspond- ing preconfiguration. private IP address Private IP addresses are used for PCs and other network de- vices within local IPv4 networks. Since many local IP networks are not connected to the Inter- net except via single PCs or routers (gateway), certain ad- dress ranges are excluded from the publicly available IP ad-...
  • Page 131 Glossary subnetwork A local IP network can consist of one subnetwork or be divid- ed into multiple subnetworks. The division into subnetworks is performed when the local IP network is configured. The subnetworks of a local IP network are also IP networks (see glossary).
  • Page 132 Glossary Service Provider. These may include the account data for the Internet connection, Internet telephone numbers and login data for Internet telephony, or both. The Internet Service Provider saves the data to be transmitted on what is called an Auto Configuration Server (ACS). When the FRITZ!Box is connected with the broadband line (for in- stance, DSL), the data can be transferred automatically from the ACS to the FRITZ!Box.
  • Page 133 Glossary UPnP abbreviation for Universal Plug and Play (UPnP) UPnP is an extension of the Microsoft Plug & Play standard that allows devices to network globally and to exchange ser- vices – without a central server or computer. UPnP allows devices from all kinds of manufacturers (stereo systems, routers, printers, house controls) to be controlled via an IP-based network (see...
  • Page 134 Glossary Using a Virtual Private Network it is possible to use all net- work applications of the company network even from distant locations. This means it is possible to use the advantages of the network even over large geographical distances. VPN facilitates optimum information flow without delay throughout the entire company, even to offices in other loca- tions.
  • Page 135 Glossary networks, it is important that the Internet Service Provider support what is known as the SIP standard. SIP is the current standard defined for VoIP by the IETF (Internet Engineering Task Force). WLAN abbreviation for Wireless Local Area Network The term WLAN designates the industry standard for wireless local networks passed by the Institute of Electrical and Elec- tronics Engineers (IEEE) in 1997 under the title IEEE 802.11.

  • Page 136: Index

    Index computer..... electrical power ....access rights fax machine .
  • Page 137 integrated devices answering machine ... . factory settings ....fax ......by telephone keypad .
  • Page 138 network radio network name ....changing settings ....recovery connecting ....electrical equipment .
  • Page 139 technical specifications ... Wake On LAN..... telephone Wi-Fi Protected Setup (WPS) ..connecting .
  • Page 142 Index...
  • Page 143 Index...
  • Page 144 Index...
  • Page 145 Index...

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