AVM Fritz!Box 3490 Configuration And Operation Manual
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AVM Fritz!Box 3490 Configuration And Operation Manual

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  • Page 1 FRITZ!Box 3490 Configuration and Configuration and Operation Operation...

  • Page 2: Table Of Contents

    Conventions in the Manual ..... . . 9 The FRITZ!Box 3490 ......10 Ports, Interfaces, Buttons and LEDs .
  • Page 3 Security with MyFRITZ!........60 FRITZ!Box 3490...
  • Page 4 Starting FRITZ!NAS ........115 16.3 FRITZ!NAS Password Protection ......115 FRITZ!Box 3490...
  • Page 5 Assistance from the Support Team ......135 22.5 Manufacturer’s Warranty ....... . . 136 FRITZ!Box 3490...
  • Page 6 Index ........144 FRITZ!Box 3490...

  • Page 7: Security And Handling

    Security and Handling Before installing and using the FRITZ!Box, please read the fol- lowing security and handling instructions. Safety Instructions Before connecting the FRITZ!Box 3490, observe the following security instructions in order to protect yourself and the FRITZ!Box from harm. •...

  • Page 8: Handling The Fritz!Box

    If you would like to establish wireless connections be- tween the FRITZ!Box and the computer, position the FRITZ!Box at a central location. • Make sure to keep sufficient distance from potential sources of interference like microwave devices or elec- tric devices with large metal housings. FRITZ!Box 3490...

  • Page 9: Conventions In The Manual

    Bold type emphasizes important words. Example Do not leave the page without saving. • Blue font in the text designates links and references within this manual and addresses to be entered in the browser. Example See also the information on page FRITZ!Box 3490...

  • Page 10: The Fritz!Box 3490

    The FRITZ!Box 3490 The FRITZ!Box 3490 Welcome! We are pleased you decided on a FRITZ!Box. The FRITZ!Box 3490 is the hub of your home network, connecting your computers and network devices with the Internet. You can operate the FRITZ!Box on a DSL or VDSL line as an Internet router.

  • Page 11: Ports, Interfaces, Buttons And Leds

    LAN 1 – LAN 4 4 gigabit Ethernet ports (10/100/1000 Base-T) for con- necting computers and other network devices like game consoles and network hubs • 2 USB 3.0/2.0 ports for connecting USB devices like printers or storage media FRITZ!Box 3490...

  • Page 12: Buttons

    With the “WLAN” button on the FRITZ!Box you can switch the wireless network on and off. “WPS” Button With the “WPS” button you can establish a wireless LAN con- nection via WPS; see Establishing a Wireless LAN Connection Using WPS from page FRITZ!Box 3490...

  • Page 13: Leds

    LEDs LEDs The FRITZ!Box 3490 has five LEDs, which flash or light up to display various connection statuses and events. Condition Meaning Power Device has electrical power and the DSL line is ready • for operation flashing Device has electrical power and the connection to DSL •...

  • Page 14: Before You Connect The Fritz!Box

    • Make sure that the requirements for operating the FRITZ!Box have been met; see page Contents of the FRITZ!Box Package • FRITZ!Box 3490 • one power supply unit • one network cable • one DSL cable •...
  • Page 15 LAN support by installing a wire- less LAN device, like a FRITZ!WLAN USB Stick, for in- stance. • for connecting computers using network cables: computer with a network port (network adapter standard Ethernet 10/100/1000 Base-T) FRITZ!Box 3490...

  • Page 16: Connecting The Fritz!Box

    The FRITZ!Box can be connected using various types of Inter- net connections: • DSL/VDSL line • Internet cable access using a cable modem • Internet via mobile network using a UMTS/HSPA modem • Internet connection of another router FRITZ!Box 3490...
  • Page 17 Connecting to the Cable Junction With an additional cable modem you can also use your FRITZ!Box 3490 on a cable connection. Use a network cable. Connect the free end of the network cable to the LAN (Ethernet) port on the cable modem.
  • Page 18 Insert the other end of the cable into a network socket on the router or in the network. Once you have connected a computer to the FRITZ!Box, you can configure the Internet connection as described in section Internet Connection over LAN 1: FRITZ!Box as a Router page FRITZ!Box 3490...

  • Page 19: Connecting A Computer With A Network Cable

    Insert the free end of the cable into a LAN socket on the FRITZ!Box. Now the FRITZ!Box and the computer are connected with each other. Connecting a Network Hub or Switch You can connect a network hub or network switch to the FRITZ!Box. FRITZ!Box 3490...
  • Page 20 You can also use any other network cable. For more in- formation, see page 131. Insert the free end of the cable into a LAN socket on the FRITZ!Box. The FRITZ!Box and the network hub are now connected with each other. FRITZ!Box 3490...

  • Page 21: Connecting Computers With The Fritz!Box Over Wireless

    Here is how to establish a wireless connection with WPS on a computer with Windows 8.1, 8, 7, Vista or XP: If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN” button briefly. The wireless radio network of the FRITZ!Box will be switched on. FRITZ!Box 3490...
  • Page 22 Select the wireless radio network of the FRITZ!Box. The preconfigured name of the wireless LAN radio net- work is “FRITZ!Box 3490”. Click “Connect”. The field for the network key appears, along with the in- formation that you can establish the connection by pressing a button on the router: For this step you have two minutes: Press the “WPS”...
  • Page 23 Select the wireless radio network of the FRITZ!Box and start connecting with WPS. For this step you have two minutes: Press the “WPS ”but- ton on the FRITZ!Box briefly. 6 s. The wireless LAN connection will be established. FRITZ!Box 3490...

  • Page 24: Establishing A Wireless Lan Connection With A Network Key

    LAN symbol in the task bar. Select the wireless radio network of the FRITZ!Box. The preconfigured name of the wireless LAN radio net- work is “FRITZ!Box 3490”. Click “Connect”. Enter the network key of the FRITZ!Box in the wireless LAN software.

  • Page 25: The Fritz!Box User Interface

    All important information about the FRITZ!Box is displayed di- rectly on the “Overview” page of the FRITZ!Box user interface. By clicking the linked entries or “more...” you can jump from this page to the corresponding menus and configure settings there. FRITZ!Box 3490...
  • Page 26 FRITZ!OS version for your FRITZ!Box; see page The middle area of the window presents information about con- nections, interfaces, and configured convenience functions. In the lower area of the window this information is rounded out with the list of connected devices. FRITZ!Box 3490...

  • Page 27: Standard View And Advanced View

    FRITZ!Box operation. Fast Switching between the Views The “View” link in the footer of the FRITZ!Box allows you to switch instantly between the standard view and the advanced view: “View” link in the footer FRITZ!Box 3490...

  • Page 28: Using System Functions Of The Fritz!Box

    FRITZ!Box than you would with several separate devices. What is more, the FRITZ!Box saves energy by reducing pro- cessing power on standby and lowering the power consump- tion of idle functions. The FRITZ!Box also offers various set- tings for energy-saving operation. FRITZ!Box 3490...
  • Page 29 Enable the energy-saving function in the “Home Network / USB Devices” menu in the FRITZ!Box user interface. You can also test here wether your USB hard disk supports the energy- saving function. FRITZ!Box 3490...

  • Page 30: Push Services: Notification Services Of The Fritz!Box

    “System / Push Service”. There you can select the push service interesting for you and specify which events in the FRITZ!Box you would like to be informed about, how often these e-mails should be sent, and to which e-mail address. FRITZ!Box 3490...
  • Page 31 Open the FRITZ!Box user interface; see page On the “Overview” page, select the “Wizards” menu. Start the “Configure Push Services” Wizard. The wizard guides you through the menus and dialogs to en- able the push services. FRITZ!Box 3490...

  • Page 32: Locking The Buttons On The Fritz!Box

    LAN radio network can be re- stored to all FRITZ!Box users in the home network. Enabling the Keylock  Enable the setting “Buttons locked”. Disabling the Keylock  Disable the setting “Buttons locked”. FRITZ!Box 3490...

  • Page 33: Saving And Restoring The Fritz!Box Settings

    FRITZ!Box loaded in full to your FRITZ!Box. Your cur- rent FRITZ!Box settings will be overwritten by this function. You can use the following backup files to restore settings: FRITZ!Box 3490...
  • Page 34 Your current FRITZ!Box settings will be overwritten by the settings in the backup file. In the next window, select the “Restore settings” op- tions and then click “Next”. The wizard guides you through the menus and dialogs to re- store your settings. FRITZ!Box 3490...

  • Page 35: Update: Updating Fritz!Os

    FRITZ! products up to date and ensures optimum synchroni- zation of all devices in your home network. AVM provides regular free updates for your FRITZ!Box. This software—called FRITZ!OS—controls all of the FRITZ!Box func- tions. Updates provide for maximum security for your...
  • Page 36 “FRITZ!OS File” tab and on the “Overview” page. The version number of the FRITZ!OS you downloaded and saved is included in the name of the “*.image” file. Perform an update only if the downloaded FRITZ!OS is a newer version than the FRITZ!OS currently installed. FRITZ!Box 3490...
  • Page 37 The update is complete when the “Info” LED stops flashing. Using the Automatic Search for Updates With the AVM service “Search for updates automatically” you will always be informed about the latest FRITZ!OS updates for your FRITZ!Box: When a new FRITZ!OS for your FRITZ!Box was found, you will be notified on the “Overview”...

  • Page 38: Configuring An Internet Connection In The Fritz!Box

    Configuring the Internet Connection Using the Wizard Open the FRITZ!Box user interface; see page Select the “Wizards” entry in the menu. Click the “Check Internet Connection” Wizard and follow the instructions. When the Wizard is finished, your Internet connection has been configured. FRITZ!Box 3490...

  • Page 39: Internet Connection For Cable

    Internet Connection for Cable With an additional cable modem you can also use your FRITZ!Box 3490 on a cable connection. The Internet connec- tion then will be established and controlled by the FRITZ!Box. In this operating mode all FRITZ!Box functions (like Internet telephony, firewall) are available without restriction.

  • Page 40: Internet Connection Over Lan 1: Fritz!Box As A Router

    Connect the FRITZ!Box to the router or network with a network cable; see Connecting to a Router or a Network page Open the FRITZ!Box user interface; see page FRITZ!Box 3490...
  • Page 41 The FRITZ!Box is integrated into the existing network as an IP client. The FRITZ!Box and the connected network devices re- ceive an IP address from the IP address range of the existing network. The FRITZ!Box and the connected network devices are thus part of this network. FRITZ!Box 3490...

  • Page 42: Surfing The Net

    Surfing the Net Surfing the Net Start a web browser on your computer. Enter in the address field the URL of the web page you would like to visit, for instance avm.de/en. The requested Internet page is opened and displayed. FRITZ!Box 3490...

  • Page 43: Password Protection: Using Fritz!Box Safely

    FRITZ!Box user interface and why you should use password protection. For additional security information on using the FRITZ!Box, see the AVM website at en.avm.de/guide/security. 10.1 Login with Password: FRITZ!Box Procedures The FRITZ!Box offers two ways to configure password protec- tion: •...

  • Page 44: Using A Fritz!Box Password

    FRITZ!Box’s contents and settings. Configuring the FRITZ!Box Password In the FRITZ!Box user interface, open the “System / FRITZ!Box Users / Login to Home Network” menu. Select the option “Login with the FRITZ!Box password”. FRITZ!Box 3490...
  • Page 45 FRITZ!Box user interface will dis- play the entry “Logged in”. Click the blue triangle to control basic functions of your FRITZ!Box log in: • Change Password Using the “Change password” entry you can change the FRITZ!Box password. FRITZ!Box 3490...

  • Page 46: Using Fritz!Box Users

    Click the “Add User” button. Enter a name, a valid e-mail address and a password for the new user. For more information on the characters you may use for the password, see the Help on the FRITZ!Box user inter- face. FRITZ!Box 3490...
  • Page 47 FRITZ!Box. The password protection for your FRITZ!Box is enabled as soon as you configure the first user who is allowed to make settings on the FRITZ!Box. Now you can set up more users. FRITZ!Box 3490...
  • Page 48 Do not create any user accounts for temporary users (like weekend guests, for example) whom you would like to grant Internet access over your FRITZ!Box temporarily. Use the guest access of the FRITZ!Box over wireless LAN instead; see page 117. FRITZ!Box 3490...
  • Page 49 FRITZ!Box or for one selected di- rectory. • A user with this right can use her or his mobile device or computer to establish a safe VPN connection to the FRITZ!Box and its home network. FRITZ!Box 3490...
  • Page 50 FRITZ!App Fon and the call list, the entire family can check the answering machine or view the call list even when they’re away from home. FRITZ!Box 3490...
  • Page 51 NAS services of the FRITZ!Box, or allow only restricted use. Quick Access to Your Own User Account The upper navigation bar of the FRITZ!Box shows the name of the FRITZ!Box user account with which the user is currently logged in to the user interface. FRITZ!Box 3490...
  • Page 52 Click the “Edit” button for the user account to be dis- abled. In the “User” area, remove the check mark in front of the “User account enabled” option. Apply the change by clicking “OK”. The user account has been disabled. FRITZ!Box 3490...

  • Page 53: Forgot Password-What To Do

    “Power” LED lights up. In the first ten minutes after restarting you can restore the factory settings to the FRITZ!Box. Open the browser on a computer connected with the FRITZ!Box by LAN or wireless LAN and enter fritz.box the address field. FRITZ!Box 3490...

  • Page 54: No Login" Mode

    FRITZ!Box Users / Login to Home Network” menu and select one of the password protection methods. For comprehensive information about logging in to the FRITZ!Box with a password, see the sections Using FRITZ!Box Users from page 46 Using a FRITZ!Box Password from page FRITZ!Box 3490...

  • Page 55: Myfritz!: Accessing The Fritz!Box From Anywhere

    MyFRITZ!: Accessing the FRITZ!Box from Anywhere MyFRITZ!: Accessing the FRITZ!Box from Anywhere MyFRITZ! is a web service from AVM, with which you can access your FRITZ!Box from anywhere in the world over the Internet, just as if you were at home. This chapter describes what MyFRITZ! does and how to configure MyFRITZ!.
  • Page 56 FRITZ!Box user ac- count. You receive an e-mail from MyFRITZ! containing a regis- tration link. If possible, open the e-mail on the computer on which you began setting up the account. Click the registration link. FRITZ!Box 3490...

  • Page 57: Using Myfritz

    You can reach your FRITZ!Box from anywhere by opening the myfritz.net website in any web browser. If you use a smartphone or a tablet, the MyFRITZ!App from AVM offers you simple access to your FRITZ!Box at home. MyFRITZ! in the Web Browser Open the myfritz.net website.
  • Page 58 Using MyFRITZ! MyFRITZ! over a Smartphone or Tablet With the MyFRITZ!App from AVM you can use the MyFRITZ! web service on the following devices: • Android smartphones or Android tablets with Google Android 2.2 or later • iPhone (model 3GS or later) or iPod touch (3rd genera- tion or higher) or iPad with iOS 5.0 or later...
  • Page 59 Every FRITZ!Box is registered with the MyFRITZ! account over its own user interface. From the “Internet / MyFRITZ!” menu, select the setting “Register the FRITZ!Box with an existing MyFRITZ! ac- count”. • When you log in to MyFRITZ!, all registered devices will be displayed. FRITZ!Box 3490...

  • Page 60: Security With Myfritz

    The HTTP protocol is used to update the IP address with the MyFRITZ! web service each day. The password is never trans- mitted as clear text. For further details on the HTTPS and HTTP protocols, see the section Access from the Internet via HTTPS, FTP and FTPS from page FRITZ!Box 3490...

  • Page 61: Fritz!Box As An Internet Router

    Network devices that log in to the home network for the first time are automatically assigned the preconfigured “Standard” access profile. As soon as a network device is registered in the home network you can assign a dif- ferent access profile. FRITZ!Box 3490...
  • Page 62 Unknown network devices are de- vices that have not registered with the FRITZ!Box, but should already have been configured in the FRITZ!Box and have parental con- trols configured. No budget No shared budget can be config- ured in the “Standard” profile. FRITZ!Box 3490...
  • Page 63 The “Unlimited” Access Profile Property Description Limitations This profile allows unrestricted use of the Internet. Changeable The “Unlimited” profile cannot be changed. The “Blocked” Access Profile Property Description Limitations This profile blocks Internet use. Changeable The “Blocked” profile cannot be changed. FRITZ!Box 3490...
  • Page 64 Access to web sites with inappropriate content can be blocked using filters. The following filtering options are avail- able: • Prevent HTTP queries: You can prevent HTTPS queries. HTTPS is used, for instance, to open Facebook, Gmail and online banking. FRITZ!Box 3490...
  • Page 65 Internet Access by Network Applications You can list network applications for which you would like to block communication with the Internet. For instance, you can prohibit file sharing programs or online games from commu- nicating over the Internet. FRITZ!Box 3490...
  • Page 66 Open the FRITZ!Box user interface; see page Select the “Internet / Filters” menu. Select a network device on the “Parental Controls” tab. Click the button. Select the access profile to be applied to the network de- vice and then click “OK”. FRITZ!Box 3490...
  • Page 67 Internet connection. Limitations The “Internet / Filters” menu is not available if you have con- figured the FRITZ!Box as anIP client. In this case, use the cor- responding functions of the router whose Internet connection is being shared. FRITZ!Box 3490...
  • Page 68 Adding a Network Application Open the FRITZ!Box user interface; see page Select the “Internet / Filters” menu. Select the “Lists” tab. Click In the “Network Application” window, enter the network application you would like to add to the list. FRITZ!Box 3490...
  • Page 69 Windows XP), parental controls can be also configured for each individual Windows user. You will need the “AVM FRITZ!Box Parental Control” software if multiple Windows users with different rights in the Internet are sharing a single computer. The “AVM FRITZ!Box Parental Control”...

  • Page 70: Port Forwarding: Making Computers Accessible From The Internet

    The FRITZ!Box responds to ping inquiries from the Internet addressed to the IPv6 address of the FRITZ!Box. Additionally, you can set up PING6 port forwarding rules for each computer in the home network since each computer has its own globally valid IPv6 address. FRITZ!Box 3490...
  • Page 71 IPv4: Port forwarding for IPv4 is set up in the “Internet / Permit Access” menu, on the “Port Forwarding” page. • IPv6: Enable the advanced view. Port forwarding for IPv6 is also set up in the “Internet / Permit Access” menu, on the “IPv6” page. FRITZ!Box 3490...

  • Page 72: Dynamic Dns: Name Instead Of Ip Address

    You must register with a dynamic DNS provider to use this service. When you register, you agree on the fixed name (do- main name) at which your FRITZ!Box should be accessible from the Internet. You also define a user name and password. FRITZ!Box 3490...

  • Page 73: Access From The Internet Via Https, Ftp And Ftps

    Inter- net. • The protocols for the desired access must be enabled in the FRITZ!Box. HTTPS, FTP and FTPS The protocols HTTPS, FTP and FTPS are used for access over the Internet. FRITZ!Box 3490...
  • Page 74 Open the FRITZ!Box user interface; see page Enable the advanced view. Select the “Internet / Permit Access” menu. Select the “FRITZ!Box Services” page and enable the protocols you need. See also the Help on the user inter- face. FRITZ!Box 3490...

  • Page 75: Prioritization: Right Of Way For Internet Access

    If multiple network applications are assigned to this cat- egory, then they must share the available capacity. • Whenever Internet telephony is included in this catego- ry, this application always has the highest priority, even over other real-time applications. FRITZ!Box 3490...
  • Page 76 • Change in the order in which packets are sent to the In- ternet (upstream direction) The order of the packets the FRITZ!Box receives from the Internet (downstream direction) cannot be changed. FRITZ!Box 3490...

  • Page 77: Vpn: Remote Access To The Home Network

    Computer-LAN Computer-LAN linkup: VPN connections can be configured for individual remote com- puters. LAN-LAN LAN-LAN linkup: VPN connections can be configured for remote networks. Eight simultaneous FRITZ!Box supports a maximum of eight si- connections multaneous VPN connections. FRITZ!Box 3490...
  • Page 78 A free VPN client for individual computers can also be downloaded from the AVM web- site. The AVM website offers a Service Portal which presents com- prehensive information on VPN in general and in connection with the FRITZ!Box. Visit this portal to obtain more detailed in- formation.

  • Page 79: Freely Selectable Dns Servers

    The “FRITZ!VPN” VPN client AVM offers the “FRITZ!VPN” software as a VPN client. Both the Wizard and the client can be downloaded free of charge from the VPN Service Portal on the AVM website: avm.de/en/vpn 12.7 Freely Selectable DNS Servers DNS servers are preset in the FRITZ!Box for IPv4 and IPv6.

  • Page 80: Dnssec: Security For Dns Queries

    Internet by entering URLs in the address line of the brows- er. A URL is the name of a website that is easy to remember, for instance avm.de/en. Every query is sent to the DNS server first. The DNS server resolves the URL into the corresponding IP address.

  • Page 81: Ipv6: The New Internet Protocol

    UPnP, UPnP AV media server • Automatic provisioning (TR-064) IPv6-Capable Services in the Internet • FRITZ!NAS access via FTPS • Completely closed firewall to protect against unwanted data from the Internet (Stateful Inspection Firewall) • Automatic provisioning (TR-069) FRITZ!Box 3490...

  • Page 82: 12.10 Mobile Network: Replacing Faulty Dsl

    Internet access even when the DSL connection is fails. A USB modem for mobile Internet access (UMTS/HSPA) and a SIM card from a mobile communications provider are re- quired for this. The FRITZ!Box supports UMTS/HSPA modems from various manufacturers. FRITZ!Box 3490...

  • Page 83: 12.11 Lisp: Fritz!Box As A Lisp Router

    This chapter address system administrators. • It presents a short introduction to LISP. • You receive an overview about the possibilities for using LISP. • This section includes instructions on how to configure the FRITZ!Box as a LISP router. FRITZ!Box 3490...
  • Page 84 LISP packet • can be an IPv4 address • can be an IPv6 address • can be a public IP address • can be a private, non-public IP address • FRITZ!Box 3490...

  • Page 85: Possible Uses

    LISP is suitable for communication between IPv4 and IPv6 networks. • Transport of address families: IPv4 via IPv4, IPv4 via IPv6, IPv6 via IPv6, IPv6 via IPv4 Example: The encapsulation of IPv6 packets in IPv4 headers allows IPv6 web sites to be connected over IPv4. FRITZ!Box 3490...
  • Page 86 LISP router is supplied by the LISP provider. Configuring a LISP Router Open the FRITZ!Box user interface; see page Enable the advanced view. Select the “LISP” tab. Enable the setting “LISP support enabled”. Enter in the fields the information you received from the LISP provider. FRITZ!Box 3490...

  • Page 87: Fritz!Box As A Wireless Access Point

    LAN devices are active”. Click “Apply” to save your settings. Now the schedule of the FRITZ!Box is enabled and configured. In the Help of the FRITZ!Box user interface you can find de- tailed instructions. FRITZ!Box 3490...

  • Page 88: Extending A Wireless Network

    Extending a Wireless Radio Network with a Wireless LAN Repeater You can extend your wireless radio network with a wireless LAN repeater. In combination with the FRITZ!Box the AVM FRITZ!WLAN Repeater is especially suitable. All models of the FRITZ!WLAN Repeater series can be integrated into your wire- less radio network and your home network by WPS Quick Con- nection.

  • Page 89: Wireless Lan-Getting Technical

    802.11g 2.4 GHz 54 Mbit/s 25 Mbit/s 802.11a 5 GHz 54 Mbit/s 25 Mbit/s 802.11n 2.4 / 5 GHz 450 Mbit/s 200 Mbit/s 802.11ac 5 GHz 1300 Mbit/s 650 Mbit/s The standards are intended for different frequency bands. FRITZ!Box 3490...
  • Page 90 The use of the 802.11n standard—and thus the availability of higher throughput rates—is possible only if the wireless LAN connection is secured using the WPA2 security mecha- nism (AES-CCMP). Thanks to compatibility with the 802.11g standard, you can also continue to use older wireless devices. FRITZ!Box 3490...
  • Page 91 This standard is compatible with the 802.11a and 802.11n standards, which means it can be used with older wireless devices. The FRITZ!Box 3490 has a second access point responsible for the 2.4-GHz range. This allows wireless devices compati- ble with the 802.11b/g/n to be used as well.
  • Page 92 In your radio network there are wireless LAN devices that are compatible with one or all of the following standards: • 802.11n • 802.11g • 802.11b In this case set the wireless LAN standard for the 2.4-GHz fre- quency band to: 802.11n+b+g. FRITZ!Box 3490...
  • Page 93 Mechanism Encryption TKIP (Temporary Key Integrity Protocol) WPA2 TKIP AES-CCMP based on the extremely secure AES (Advanced Encryption Standard) procedure. CCMP (Counter Mode with CBC-MAC Protocol) de- fines how the AES procedure is applied to wireless LAN packets. FRITZ!Box 3490...
  • Page 94 Frequency Ranges Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz for transmission. With the FRITZ!Box 3490 you can establish wireless LAN con- nections in both frequency ranges at the same time. 2.4-GHz Frequency Band In the 2.4-GHz frequency band wireless LAN works in the...
  • Page 95 5.805 GHz. In the EU, up to 19 channels are available in these areas: 5150—5350 MHz (channels 36, 40, 44, 48, 52, 56, 60 and 64) 5470—5725 MHz (channels 100, 104, 108, 112, 116, 120, 124, 128, 132, 136 and 140) Different conditions may apply for the individual ranges. FRITZ!Box 3490...
  • Page 96 Automatic selection of 20 or 40 802.11a 20 (always) For connections in accordance with the 802.11ac standard with three separate data streams (three antennas), higher da- ta throughput can be achieved with greater bandwidth: Bandwidth (MHz) Maximum Data Throughput (Mbit/s) 1300 FRITZ!Box 3490...
  • Page 97 Allocation of the Wireless LAN Channels in the 5-GHz Range Channel Frequency (GHz) Channel Frequency (GHz) 5.18 5.54 5.20 5.56 5.22 5.58 5.24 5.60 5.26 5.62 5.28 5.64 5.30 5.66 5.32 5.68 5.50 5.70 (20 MHz band- width only) 5.52 FRITZ!Box 3490...

  • Page 98: Fritz!Box Connects Network Devices

    If you use FRITZ!Powerline devices in your network, then the FRITZ!Powerline devices are entered in the network overview along with the network devices connected to the FRITZ!Powerline devices. • The Network Overview is divided into the areas “Active Connections”, “Guest Network” and “Idle Connections”. FRITZ!Box 3490...
  • Page 99 Clicking the device name opens the user interface of the HTTP application. Always Assigning the Same IP Address The editing mode for network devices includes the setting “Always assign this network device the same IP address”. FRITZ!Box 3490...
  • Page 100 When the computer is accessed from the Internet, it is started automatically. IPv4 Settings in the FRITZ!Box The IPv4 settings of the FRITZ!Box are preset upon delivery with the following values: Factory Settings IPv4 address 192.168.178.1 Subnet mask 255.255.255.0 DHCP server Enabled FRITZ!Box 3490...
  • Page 101 When Does It Make Sense to Change the IPv4 Address? You should change the IPv4 address of the FRITZ!Box if the following apply to your network: • You have an existing local IPv4 network, one subnet with several computers. FRITZ!Box 3490...
  • Page 102 The computers can receive their IPv4 addresses from the DHCP server only if the setting “Obtain an IPv4 address automatical- ly” is enabled in the their IP settings. For more information, see the chapter Obtaining an IP Address Automatically from page 105. FRITZ!Box 3490...
  • Page 103 Open the FRITZ!Box user interface; see page Enable the advanced view. Select the “Home Network / Network” menu. Select the “Network Settings” page. Click the “IPv4 Addresses” or “IPv6 Addresses” button, depending on the address range you would like to change. FRITZ!Box 3490...
  • Page 104 FRITZ!Box such that the network devices receive the ULA from the FRITZ!Box. DHCPv6 Servers in the Home Network The FRITZ!Box is equipped with its own DHCPv6 server. The DHCPv6 server of the FRITZ!Box is switched on by default. FRITZ!Box 3490...

  • Page 105: Obtaining An Ip Address Automatically

    The steps for checking and adjusting this option differ among the operating systems. See the rele- vant section for your operating system. If FRITZ!Box is operated in a network, no other DHCP server may be activated in this network. FRITZ!Box 3490...
  • Page 106 Windows XP: Under “This connection uses the following items”, select Sie “Internet Protocol (TCP/IP)”. Windows 8.1, Windows 8, Windows 7 and Windows Vis- ta: Under “This connection uses the following items”, select “Internet Protocol Version 4 (TCP/IPv4)”. Click the “Properties” button. FRITZ!Box 3490...
  • Page 107 In the “Network” window, select the “Built-in Ethernet” entry from the “Show:” list. Switch to the “TCP/IP” tab and select the “Using DHCP” option from the “Configure IPv4:” drop-down list. Click “OK”. The computer now receives an IP address from the FRITZ!Box. FRITZ!Box 3490...
  • Page 108 Obtaining an IP Address Automatically Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net- work settings in Linux, see, for example: www.tldp.org/HOWTO/NET3-4-HOWTO-5.html FRITZ!Box 3490...

  • Page 109: Connecting Usb Devices To The Fritz!Box

    4 GB. In the EXT2 and NTFS file systems there is no limit to the size of files that can be used. • You can connect one standard USB printer or one all-in- one device with scanner and fax function. FRITZ!Box 3490...

  • Page 110: Using Usb Devices Safely

    FRITZ!Box with a password. In the “System / FRITZ!Box Password” menu you can • configure a shared password that is requested every time anyone in your home network accesses the FRITZ!Box and the connected USB storage media. FRITZ!Box 3490...

  • Page 111: Accessing Usb Memory

    Help on the FRITZ!Box user interface. • For access to media data like music, images and videos available on the memory or on storage media of the FRITZ!Box you can enable the FRITZ!Box media server. FRITZ!Box 3490...

  • Page 112: Sharing A Usb Printer

    Consult the documenta- tion of your printer for instructions. Switch to the “Ports” tab. Click “Add”. Double-click the “Standard TCP/IP Port” entry and click “New Port”, then “Next”. Enter “fritz.box” in the “Printer name or IP address” field. FRITZ!Box 3490...
  • Page 113 Enter “fritz.box” in the “Host name or IP address”: field. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. Click “Next”. Click “Next” and confirm with “Finish”. FRITZ!Box 3490...
  • Page 114 Enter “9100” as the port. • Enter “fritz.box” as the printer name. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. FRITZ!Box 3490...

  • Page 115: Managing Memory With Fritz!Nas

    FRITZ!Box password. From the Internet you can reach FRITZ!NAS only by logging in with your individual user name and password. Information on the password protection of your FRITZ!Box is presented in the section Password Protection: Using FRITZ!Box Safely from page FRITZ!Box 3490...

  • Page 116: Assigning Fritz!Box A Name

    Name of the wireless radio network (SSID) • Name of the guest radio network (SSID) • Name of the working group released for home network sharing • Name of the media server • Individualized FRITZ!Box name for MyFRITZ! • Push service sender name FRITZ!Box 3490...

  • Page 117: Configuring Internet Access For Guests

    This access profile can be edited in the “Internet / Filters” menu on the “Access Profiles” tab. Configuring Wireless Guest Access Open the FRITZ!Box user interface; see page Select the “WLAN / Guest Access” menu and enable guest access. FRITZ!Box 3490...

  • Page 118: Configuring Guest Access On The Lan 4 Port

    Open the FRITZ!Box user interface; see page In the “Home Network / Network” menu, select the “Net- work Settings” page. In the “Guest Access” area, check the box in front of the “Guest access enabled for LAN 4” option. Click “Apply”. FRITZ!Box 3490...

  • Page 119: Help In Case Of Errors

    Help in Case of Errors Help in Case of Errors For more help, see the AVM Knowledge Base in the Internet: en.avm.de/service/ 19.1 The User Interface Does Not Open If the FRITZ!Box user interface cannot be opened, this can have various causes.
  • Page 120 FRITZ!Box must be entered as an exception. Check your web browser settings. Firefox Click the orange Firefox button and select “Settings / Settings”. Or click on “Tools” in the menu bar and select “Set- tings”. Select “Advanced / Network”. Under “Connection”, click the “Settings... button.” FRITZ!Box 3490...
  • Page 121 For more information on the proxy settings, see the Help for your web browser. Configuring the Computer’s Network Adapter On your computer, enable the setting “Obtain an IP Address Automatically” for the network adapter used to connect to the FRITZ!Box. For instructions, see page 105. FRITZ!Box 3490...

  • Page 122: Cannot Establish A Wireless Lan Connection

    The wireless LAN adapter in your computer must be ready for operation. On many notebooks the built-in wireless LAN adapter can be switched on by pushing a button or entering a key combination. For more information, see the manual of your computer. FRITZ!Box 3490...
  • Page 123 Connect a computer to the FRITZ!Box with a network ca- ble; see page Open the FRITZ!Box user interface; see page Select “WLAN / Security”. Take note of the network key or click “Apply” and print out the wireless LAN security settings. FRITZ!Box 3490...

  • Page 124: Wireless Lan Connection Interrupted

    FRITZ!Box. Then the FRITZ!Box will automatically select a ra- dio channel with as little interference as possible. Open the FRITZ!Box user interface; see page Select “WLAN / Radio Channel”. Enable the option “Set radio channel settings automati- cally (recommended)”. Click “Apply”. FRITZ!Box 3490...

  • Page 125: Taking Fritz!Box Out Of Operation

    FRITZ!Box to a backup file. With this backup file you can restore your settings to the FRITZ!Box at any time or load them to another FRITZ!Box. For more information on this, see the section Saving and Restoring the FRITZ!Box Set- tings from page FRITZ!Box 3490...
  • Page 126 In the FRITZ!Box user interface, select the “System / Backup” menu. Select the “Factory Settings” tab. Click the “Load Factory Settings” button. The FRITZ!Box is reset to its factory settings. All settings made during operation will be overwritten. FRITZ!Box 3490...

  • Page 127: Uninstalling Supplementary Software

    Click on the “Programs and Features” entry. The “Uninstall or change a program” list shows all of the programs installed on your computer. Mark the AVM program you want to remove in the list. Click the “Uninstall” button. The program will be removed.
  • Page 128 Open “start / Control Panel / Add or Remove Programs”. Make sure that the “Change or Remove Programs” but- ton is selected in the column at left. Mark the AVM program you want to remove in the list of “Currently installed programs”. Click the “Change/Remove” button.

  • Page 129: Technical Specifications

    Technical Specifications Technical Specifications Facts worth knowing: Here you will find comprehensive technical data on your FRITZ!Box 3490. 21.1 Ports and Interfaces • VDSL/ADSL modem for use with ADSL/ADSL2/ADSL2+ compliant or ITU G.992.1, ITU G.992.3, ITU G.992.5 (Annex B or J) or VDSL2 compliant with ITU G.993.2 •...

  • Page 130: User Interface And Display

    (23 °C to 27 °C) with the following load: – DSL connection active – wireless LAN on; no devices registered via wireless – one network device connected to a LAN port; no data transfer; other LAN ports not in use FRITZ!Box 3490...

  • Page 131: Cables

    Illustration The network cable is used to connect computers and network devic- es to the FRITZ!Box 3490. AVM recommends using a network cable no more than • 100 meters long. Additional network cable is required if you would like to use all •...
  • Page 132 Standard RJ45 CAT-5 double coupling • Both components are available from specialized vendors. Replacement The DSL cable is a standard cable. As a replacement cable, use a DSL cable with two RJ45 connec- • tors. Replacement cable is available from specialized vendors. FRITZ!Box 3490...

  • Page 133: Customer Service

    The videos can be viewed at the following address: avm.de/en/service/fritz.clips AVM Knowledge Base In our AVM Knowledge Base you can find answers to your questions and specific solutions to your problems. The AVM Knowledge Base is located in the area “Service” of the AVM website: en.avm.de/service/...

  • Page 134: Feedback On Fritz!Box

    Your feedback helps us to continually improve the FRITZ!Box. When you submit feedback, only the technical data and no personal data are transmitted to AVM. These data are used for the exclusive purpose of product improvement. A correspond- ing message appears in the Event Log, stating that the feed- back was sent to AVM.

  • Page 135: Assistance From The Support Team

    If you need more help, click the “Contact Support” but- ton to open the e-mail support form. Fill out the form and send it to AVM by clicking the “Sub- mit support request” button. Our Support team will respond by e-mail as quickly as possible.

  • Page 136: Manufacturer's Warranty

    This warranty shall be governed by German substantive law, to the exclusion of the United Nations Convention on Con- tracts for the International Sale of Goods (CISG). FRITZ!Box 3490...

  • Page 137: Legal Notice

    AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software, nor for incidental or consequential damages, except in case of intent or gross negli- gence.

  • Page 138: Declaration Of Ce Conformity

    Declaration of CE Conformity AVM declares herewith that the device is compliant with the basic requirements and the relevant rules in directives 2014/53/EU, 2009/125/EC and 2011/65/EU. The declaration of CE conformity is available at http://en.avm.de/ce FRITZ!Box 3490...

  • Page 139: Disposal Information

    After use, please dispose of FRITZ!Box 3490 and all electronic components and devices included with delivery at a collec- tion point in your local community for the disposal of electric and electronic appliances.

  • Page 140: Drilling Template

    Drilling Template A drilling template is presented below. Use the drilling template as a guide to mark the holes needed to mount the FRITZ!Box on a wall. FRITZ!Box 3490...
  • Page 141 FRITZ!Box 3490...
  • Page 142 FRITZ!Box 3490...

  • Page 144: Index

    DNSSEC ......rights ......FRITZ!Box 3490...
  • Page 145 ..... LISP ......FRITZ!Box 3490...
  • Page 146 ....smartphone..... . FRITZ!Box 3490...
  • Page 147 ....ftpuser ..... . . FRITZ!Box 3490...

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