❏ Make sure your outlet works and is not controlled by a wall
switch or timer.
❏ Make sure the supplied voltage to the printer matches the
rating voltage labeled on the printer. If not, turn off the power
and unplug the power cord immediately. Contact EPSON for
assistance. See "Contacting Customer Support".
Caution:
c
If the supplied voltage and rating voltage do not match, do not
plug the printer back in again, as damage may occur.
The Printer Prints Nothing
The printer is not correctly connected to the
computer
Try one or more of these solutions:
❏ Turn off the printer and computer. Make sure the printer's
interface cable is securely plugged into the correct terminal of
the computer.
❏ Make sure the interface cable specifications match the
specifications for the printer and computer.
❏ Make sure the interface cable is directly connected to the
computer without passing through any device, such as a
printer switching device, or extension cable.
❏ For Windows NT 4.0 users, try uninstalling the EPSON Printer
Port. Click Start, point to Programs and EPSON Printers, then
click EPSON Printer Port Uninstall. Follow the messages on
the screen.
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