Troubleshooting
Toner specks
Try one or more of the following:
M
AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE
Replace the worn or defective cartridge.
M
AKE SURE THERE IS NO TONER IN THE PAPER PATH
C
ONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced.
Transparency print quality is poor
Try one or more of the following:
C
HECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
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