Expansion Module(S) Screen (Sccp Phones Only); Call Statistics Screen - Cisco 7975G Administration Manual

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Expansion Module(s) Screen (SCCP Phones Only)

The Expansion Module(s) screen displays information about each Cisco Unified IP Phone Expansion
Module 7914 that is connected to the phone. This screen appears on SCCP phones only.
Table 7-5
You can use this information to troubleshoot the expansion module, if necessary. In the Expansion
Module(s) screen, a statistic preceded by "A" is for the first expansion module. A statistic preceded by
"B" is for the second expansion module.
To display the Expansion Module(s) screen, follow these steps:
Procedure
Press the Settings button.
Step 1
Select Status.
Step 2
Select Expansion Module(s).
Step 3
To exit the Expansion Module(s) screen, press the Exit softkey.
Table 7-5
Item
Link State
RX Discarded Bytes
RX Length Err
RX Checksum Err
RX Invalid Message
TX Retransmit
TX Buffer Full

Call Statistics Screen

The Call Statistics screen displays counters statistics and voice quality metrics in these ways:
•
•
OL-12642-01
explains the information that is displayed on this screen for each connected expansion module.
Expansion Module Statistics
Description
Overall expansion module status
Number of bytes discarded due to errors
Number of packets discarded due to improper length
Number of packets discarded due to invalid
checksum information
Number of packets that have been discarded because
a message was invalid or unsupported
Number of packets that have been retransmitted to
the expansion module
Number of packets discarded because the expansion
module was not able to accept new messages
During call—You can view the call information by pressing the ? button twice rapidly.
After the call—You can view the call information captured during the last call by displaying the Call
Statistics screen.
Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.0
Status Menu
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