Cisco 7975G Administration Manual page 146

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phone 7975G (continued)
Message Description
TFTP file not found The requested load file (.bin) was not
found in the TFTPPath directory.
TFTP server not The specified TFTP server could not be
authorized found in the phone's CTL.
TFTP timeout TFTP server did not respond.
Timed Out Supplicant attempted 802.1X
transaction but timed out to due the
absence of an authenticator.
Version error The name of the phone load file is
incorrect.
XmlDefault.cnf.xml, Name of the configuration file.
or .cnf.xml
corresponding to the
phone device name
Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.0
7-10
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Possible Explanation and Action
Check the load ID assigned to the
phone (from Cisco
Unified Communications Manager,
choose Device > Phone). Verify that
the TFTPPath directory contains a .bin
file with this load ID as the name.
The DHCP server is not
•
configured properly and is not
server the correct TFTP server
address. In this case, update the
TFTP server configuration to
specify the correct TFTP server.
• If the phone is using a static IP
address, the phone may be
configured with the wrong TFTP
server address. In this case, enter
the correct TFTP server address in
the Network Configuration menu
on the phone.
If the TFTP server address is
•
correct, there may be a problem
with the CTL file. In this case, run
the CTL client and update the CTL
file, making sure that the proper
TFTP servers are included in this
file.
• Network is busy—The errors
should resolve themselves when
the network load reduces.
No network connectivity between
•
the TFTP server and the
phone—Verify the network
connections.
TFTP server is down—Check
•
configuration of TFTP server.
Authentication typically times out if
802.1X authentication is not
configured on the switch.
Make sure that the phone load file has
the correct name.
None. This is an informational
message indicating the name of the
configuration file for the phone.
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