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Summary of Contents for Gateway 820 LTO
- Page 1 Gateway 820 LTO autoloader user'sguide Configuring Installing...
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Page 3: Table Of Contents
Contents 1 Introduction ............1 Features . - Page 4 Log entry ............47 Before calling Gateway Technical Support .......49 Telephone support .
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Page 5: Introduction
Introduction The autoloader provides automated data storage, archiving, backup, and retrieval for a range of systems, from offices to rack-based datacenter environments. Read this chapter to learn about: Autoloader features Autoloader accessories... -
Page 6: Features
2:1 compression ratio) Maximum sustained data transfer rate MB/sec Maximum SCSI bus connections SCSI connector type LTO Ultrium 1 Two-line with 16 character per line, ASCII Four-button keypad 1.6 TB/800 GB (compressed/native) 32/16 (compressed/native) 68-pin high-density connector (HDCI) www.gateway.com... - Page 7 Parallel SCSI Communication Interface Low-voltage differential (LVD) + SE Maximum SCSI bus connections www.gateway.com Features...
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Page 8: Accessories
Optional accessories Cabinet mount kit — The cabinet (rack) mount kit includes all the necessary hardware to mount the autoloader in a standard 19-inch EIA 310-D cabinet. The autoloader occupies two rack units (2U). LTO-1 100/200 GB tape cartridges www.gateway.com... -
Page 9: Quick Start
Quick Start Read this chapter to learn about: Safety precautions Components and connectors Starting the autoloader Using the Operator’s Panel Installing cartridges... -
Page 10: Warnings
Do not attempt to service this autoloader except as directed in this guide. All other servicing should be referred to qualified service personnel. For information on servicing, contact Gateway Technical Support at support.gateway.com Do not use oil, solvents, gasoline, paint thinners, or insecticides on the autoloader. -
Page 11: Front
See “The Operator’s Panel” on page 13 for more information. Power switch — Turns the autoloader and the enclosed tape drive off and on. The switch is recessed into the front panel to prevent the autoloader from being accidentally turned off during operation. www.gateway.com... -
Page 12: Back
(including one or more initiators) to a single SCSI bus. Fan — The system fan provides cooling for the autoloader and the tape drive. Power connector — The power connector provides AC power and chassis grounding to the autoloader and the tape drive. SCSI connectors www.gateway.com Power connector... -
Page 13: Interior
Tape drive — The autoloader contains one tape drive. The tape drive has a maximum data transfer rate of 32 MB (compressed) per second and can store up to 200 GB of compressed information on a single data cartridge (assuming an average compression ratio of 2:1). Tape drive Carousel www.gateway.com Interior... - Page 14 The carousel consists of a drive chain, guides, and gears that move the cartridges into position in front of the tape drive and make sure that the cartridge is correctly aligned. You can use one cartridge slot to hold a cleaning cartridge. www.gateway.com...
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Page 15: Starting The Autoloader
SCSI connector on the back of the autoloader. SCSI ID Default Settings Autoloader Tape drive To change the SCSI ID settings, see “Changing the SCSI ID settings” on page 53. SCSI connectors www.gateway.com Starting the autoloader Power connector... - Page 16 Start the host computer system. The power switch lets you turn the autoloader and the enclosed tape drive on or off. The power switch is recessed into the front panel to prevent the autoloader from being accidentally turned off during operation. www.gateway.com...
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Page 17: The Operator's Panel
For more information about the Operator’s Panel, see “The Operator’s Panel” on page 30. For more information on the menu options, see “Menu options” on page 32. Clean Drive LED Ready/activity LED Media attention LED Error LED X X X X Previous Enter Cancel Next www.gateway.com The Operator’s Panel... -
Page 18: Installing The Data Cartridges
The tape drive only operates with LTO-1 Ultrium tape data cartridges. The cartridges are available in 100/200 GB size. Attempting to use other types of cartridges may damage the tape drive. menu, then press E , then press E NTER www.gateway.com NTER NTER... -
Page 19: Setting Up The Autoloader
Setting Up the Autoloader Read this chapter to learn how to: Install the autoloader in a cabinet (rack) Connect the cables Install the data cartridges Load and unload a cartridge Update the cartridge inventory... -
Page 20: Choosing A Location
Excessive dust and debris can damage tapes and tape drives. Save all the original packing materials, including the accessory box, in case you need to ship or move the autoloader at a later time. www.gateway.com... -
Page 21: Checking The Installation Environment
Make sure that the installation environment is free of conditions that could cause electrostatic discharge (ESD). If possible, use an antistatic mat and grounded static protection wristband during installation. If a mat and wristband are not available, touch a known grounded surface, such as a computer’s metal chassis. www.gateway.com... -
Page 22: Installing The Autoloader Into A Cabinet
TORX T-10 screwdriver The included cabinet mount kit — Make sure that the cabinet mount kit contains the following items: Two support rails Two cabinet mount brackets Ten screws Ten clip nuts Support rails Screw Cabinet mount brackets www.gateway.com Clip nut... -
Page 23: Preparing The Autoloader
Remove the power cord and any SCSI cables or terminators attached to the autoloader. Note the configuration of the cables and terminator. You will reinstall them after installing the autoloader in the cabinet. Installing the autoloader into a cabinet www.gateway.com... -
Page 24: Installing The Support Rails
From the front of the cabinet, position one of the rails on the appropriate side. Slide the rail pieces apart to match the depth of your cabinet. Position the front flange so it is on the outside of the strip of mounting holes in the cabinet. www.gateway.com... - Page 25 If your cabinet has square mounting holes, or the holes are larger than the screws provided in the kit, use the clip-nuts to secure the screws. Repeat Steps 2 and 3 for the second rail. www.gateway.com Installing the autoloader into a cabinet Clip nut Front flange...
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Page 26: Installing The Cabinet Mount Brackets
If not, you will mount it on the other side of the autoloader. Remove the autoloader from the shelf and place it on the work surface. Using a TORX T-10 screwdriver, remove the two screws on each side of the autoloader. www.gateway.com... - Page 27 Position the brackets on each side of the autoloader. Secure each bracket by replacing the original screws. Flange Cabinet mount bracket www.gateway.com Installing the autoloader into a cabinet...
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Page 28: Securing The Autoloader
Place one screw from the cabinet mounting kit into the hole in the front of each bracket. If your cabinet has square mounting holes, or the holes are larger than the screws provided in the kit, use the clip-nuts to secure the screws. Use a #2 Phillips screwdriver to tighten the screws. www.gateway.com... -
Page 29: Connecting The Cables
If this is the last device in the SCSI chain, connect the SCSI terminator to the remaining SCSI connector on the back of the autoloader. Connect one end of the power cord to the AC outlet on the back of the autoloader. SCSI connectors Installing the autoloader into a cabinet www.gateway.com AC outlet... - Page 30 Turn on the autoloader (press the left side of the power switch). Turn on the host computer system. The power cord that comes with the autoloader is a 120 VAC, three-conductor power cord for use in the United States and Canada. www.gateway.com...
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Page 31: Data Cartridges
You can then push the cartridge into the slot through the door. The cartridge loader grasps the cartridge, pulls it into the autoloader, and closes the door. menu, then press E NTER NTER www.gateway.com Data cartridges NTER... -
Page 32: Loading And Unloading A Cartridge
Updating the cartridge inventory After you import or export a data cartridge, you can update the cartridge inventory using the Re-inventory Option command in the Commands menu. The autoloader checks for the presence of a cartridge in each cartridge slot. www.gateway.com... -
Page 33: Operating The Autoloader
Operating the Autoloader Read this chapter to learn about: The Operator’s Panel Menu options Inventory status characters Operating modes Autoloader operations Maintenance and shipping... -
Page 34: The Operator's Panel
If a loader failure occurs, the READY/ACTIVITY LED turns off and the error LED turns on. The Operator’s Panel also displays an appropriate error code to help identify the failure. Media attention LED Error LED X X X X Previous Enter Cancel Next www.gateway.com... -
Page 35: Lcd (Liquid Crystal Display)
CANCEL button [X] — Cancels an action and returns to the last menu item. PREVIOUS button [-] — Navigates through menu items. NEXT button [+] — Navigates through menu items. ENTER button — Goes to a sub-menu or forces a robotic action. www.gateway.com The Operator’s Panel... -
Page 36: Menu Options
The autoloader and the tape drive must each have unique SCSI IDs. Make sure that you do not assign duplicate IDs within a bus. For more information on changing SCSI IDs, see “SCSI ID settings” on page 52. www.gateway.com Diagnostic System test Reset... -
Page 37: Inventory Status Characters
If the autoloader detects that a cartridge is loaded when you turn it on, the following appears on the LCD. In this example, there is no cartridge in slot 6. If the cartridge in the drive came from slot 8, the 8 would be alternating with the block character. www.gateway.com Inventory status characters... -
Page 38: Operating Modes
To use this mode, your backup program must support autoloaders. This support often requires an autoloader/library program module to be installed. “SEQ” appears on the LCD when the autoloader is in Sequential Mode. No message appears during Random mode. www.gateway.com... -
Page 39: Sequential Mode
This option is accessed from the Configuration menu. When autoload mode is enabled, the autoloader automatically loads the cartridge from the lowest numbered full slot into the tape drive when you turn the autoloader on. It then follows standard sequential operation. www.gateway.com Operating modes... -
Page 40: Autoloader Operations
The Commands menu provides options for importing and exporting cartridges, loading and unloading a cartridge from the tape drive, cleaning the tape drive, and updating the cartridge inventory. For more information on data cartridges, see “Data cartridges” on page 27. www.gateway.com... -
Page 41: Resetting The Autoloader
If you perform a backup without checking the loaded cartridge, you may lose important data from a previous backup. menu, press E Configuration www.gateway.com Autoloader operations , select Reset NTER... -
Page 42: Maintenance
Do not use cleaning cartridges other than a Gateway-approved LTO cleaning cartridge. Using other types of cleaning cartridges will void your warranty. Carefully follow all instructions and recommendations provided with the cleaning cartridge. - Page 43 The autoloader’s data storage capacity is reduced by one cartridge. Some programs may support automating the cleaning process by reserving a slot for a cleaning cartridge. See your program documentation. menu to move the slot containing the Commands www.gateway.com Maintenance...
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Page 44: Shipping The Autoloader
Shipping the autoloader If you need to ship the autoloader, use the original shipping carton and packing materials to prevent damage. The shipping carton and packing materials are not intended to be used for shipping items other than the autoloader. www.gateway.com... -
Page 45: Troubleshooting And Diagnostics
Troubleshooting and Diagnostics The autoloader includes features to support troubleshooting and diagnostic operations. If an autoloader error occurs, an error message and error code are displayed on the Operator’s Panel. Additional diagnostic tests and firmware upgrade capability are included in the diagnostic software on the Resource CD. -
Page 46: Performing A System Test
Press the C button. System Test appears. NTER button to begin the test. The Test Count displays the number button to end the test. ANCEL www.gateway.com button. All regular ANCEL [+] or P [-] button until REVIOUS... -
Page 47: Error Codes
In this case, the inventory must be updated by appropriate ‘Set Slot Status’ commands. Source element not ready. The transport source element is empty. Destination element not ready. The destination element is already full. www.gateway.com Error codes... - Page 48 Cartridge mount error. Movement of cartridge into drive failed. Cartridge dismount error. Failure during cartridge removal and transport back to the slot. Import error. Device was not able to finish import of new cartridge without error. Export error. Fatal error during cartridge export. www.gateway.com...
- Page 49 Door function error. Slider door in front bezel not in requested position during device operation. Fan error. Loader processor has detected a fan error. Description ROM error. RAM error. NVRAM error. CTC error. UART error. Display error. Memory error. Timeout on loader command. www.gateway.com Error codes...
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Page 50: Error And Event Log
“move slider to position xx,” “close gripper,” “move belt,” and so on. There are scripts for load, unload, import, export, and more. The internal number of the script and script line number are posted to each micro-movement log. www.gateway.com... -
Page 51: Log Entry
The following entry modes can be assigned by the type identifier: Entry modes Type Description Internal robotic command message which is received by RobCtrl Module. Data byte 1 shows the command, data byte 2 means its first parameter (usually cartridge number). www.gateway.com Error codes... - Page 52 Indicates a debug output. This type can be used by a software developer to fix special problems. Data byte 1 and data byte 2 are free for any usage and may depend on the investigated problem. This type will only be used during the development phase. www.gateway.com...
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Page 53: Before Calling Gateway Technical Support
Support Before calling Gateway Technical Support, consider using Gateway’s Internet technical support. Gateway’s Web site has FAQs, tips, and other technical help. You can also use the Web site to e-mail Technical Support. For more information, visit Gateway’s Technical Support Web site at support.gateway.com. - Page 54 Chapter 5: Troubleshooting and Diagnostics www.gateway.com...
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Page 55: A Specifications
Specifications Size and weight Length: 24.0 inches (60.9 cm) Width: 16.9 inches (42.9 cm) Height: 3.3 inches (8.4 cm) Weight: 19.5 pounds (8.8 kg) without cartridges installed... -
Page 56: Scsi Interface
SCSI interface The autoloader has a standard SCSI interface. One SCSI cable and one SCSI terminator are included with the autoloader. Additional cables and terminators can be ordered from Gateway. Important SCSI ID settings The autoloader contains two SCSI ID settings — one for the autoloader’s SCSI controller and one for the tape drive’s SCSI controller. -
Page 57: Scsi Cable Requirements
Change SCSI ID appears on the option. Change SCSI ID or N button until Loader or Drive appear on the LCD. option. Loader Drive or N button until the SCSI ID you want appears. www.gateway.com SCSI interface button until... -
Page 58: Scsi Terminator Requirements
SCSI bus. Therefore, the maximum allowable cable length is 39 feet (12 meters). We recommend using active termination. Testing has shown that older passive termination does not provide rising edge transitions that are fast enough or clean enough at fast SCSI speeds. www.gateway.com... -
Page 59: Performance Specifications
Initial element status time When an initiator sends an INITIALIZE ELEMENT STATUS (IES) command, the autoloader checks each cartridge slot for the presence of a cartridge. The autoloader requires 21 seconds to perform an IES command. www.gateway.com Performance specifications from the Library Test... -
Page 60: Move Complete Time
During one full cycle, the cartridge loader completes the following actions: Picks the cartridge from a cartridge slot. Places the cartridge in the tape drive. Removes the cartridge from the tape drive. Replaces the cartridge in the cartridge slot. www.gateway.com... -
Page 61: Power Specifications
The cordage must be an SJT or SVT type, 3-conductor, 18 AWG minimum. The power cord must comply with local electrical code. 100 to 240 V AC ±10%,47 to 63 Hz 100 to 240V AC ±10%, 47 to 63 Hz 20 watts 35 watts 70 watts 119.4 BTU/hour www.gateway.com Power specifications... -
Page 62: Environmental Specifications
+30,000 ft. +30,000 ft. (-304.8 m to (-304.8 m to +9,144 m) +9,144 m) www.gateway.com Transportation (4) -4° F to +140° F (-20° C to +60° C) 2° F per minute; max 36° F per hour (1° C per minute; max 20°C per hour) -
Page 63: Acoustic Noise Limits
(5) A minimum of three 45 g shock pulses were applied to each of the auto- loader’s six sides. LpA (1) 55 dBA 55 dBA (2) Transportation (2) ISTA Procedure 2A www.gateway.com Environmental specifications... - Page 64 (6) Three sweeps at one octave per minute are applied to the top/bottom axis at 0.3 g (0 . peak) input. PSD = 0.0000040 g2/Hz PSD = 0.0000270 g2/Hz PSD = 0.0004048 g2/Hz PSD = 0.0001079 g2/Hz PSD = 0.0003 g2/Hz PSD = 0.00055 g2/Hz PSD = 0.01 g2/Hz PSD = 0.000003 g2/Hz www.gateway.com...
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Page 65: Regulatory Compliance And Legal Information
Regulatory Compliance and Legal Information... -
Page 66: Regulatory Compliance Statements
Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com... -
Page 67: California Proposition 65 Warning
California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer and/or birth defects or reproductive harm. www.gateway.com... - Page 68 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
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Page 69: Index
Configuration menu connecting cables connectors SCSI data cartridges access port installing inventory loader loading slots type unloading depth Diagnostic menu Enter button environmental specifications error codes event log features front components Gateway Technical Support help telephone support humidity... - Page 70 ID settings changing SCSI Information menu initial element status time installing autoloader data cartridges rack mount kit interaction mode interior components inventory status characters updating data cartridge keypad LEDs length liquid crystal display loading data cartridges location entry level maintenance menu options navigating menus...
- Page 71 room temperature safety precautions SCSI cable length cables changing ID settings connecting connectors controllers default settings ID settings interface terminator self-test times sequential mode autoload circular setting up autoloader settings changing SCSI ID SCSI ID shipping shock specifications size specifications acoustic noise limits environmental performance...
- Page 72 A MAN LTO-1 USER GUIDE R0 8/03...
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