Before Calling Gateway Technical Support; Telephone Support - Gateway 820 LTO User Manual

Autoloader

Hide thumbs

Table Of Contents

Table of Contents

Before calling Gateway Technical

Support

Before calling Gateway Technical Support, consider using Gateway's Internet

technical support. Gateway's Web site has FAQs, tips, and other technical help.

You can also use the Web site to e-mail Technical Support. For more

information, visit Gateway's Technical Support Web site at

support.gateway.com.

Telephone support

Gateway offers a wide range of customer service, technical support, and

information services.

Telephone numbers

You can access the following services through your telephone to get answers

to your questions:

Resource

Service description

Fax on

Order a catalog of documents on common

demand

problems, then order documents by document

support

numbers. The documents will be faxed to you.

Gateway

Talk to a Gateway Technical Support representative

Technical

about a non-tutorial technical support question.

Support

(See

on page 49

TDD Technical Support (for hearing impaired) is

available:

Weekdays 6:00 a.m. - 8:00 p.m. Central Time

Weekends 6:00 a.m. - 5:00 p.m. Central Time

Sales,

Get information about available systems, pricing,

accounting,

orders, billing statements, warranty service, or

and warranty

other non-technical issues.