Printer Problems - Ricoh SP 311DNw User Manual

6. Troubleshooting

Printer Problems

This section describes printing problems and possible solutions.
Problem
An error occurs.
A print job is canceled.
There is considerable delay between
the print start command and actual
printing.
Prints fall in front of the machine
when they are output.
Prints do not stack properly.
The whole printout is blurred.
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If an error occurs when printing, change the computer or
printer driver settings.
• Check the printer icon name does not exceed 32
alphanumeric characters. If it does, shorten it.
• Check whether other applications are operating.
Close any other applications, as they may be interfering
with printing. If the problem is not resolved, close
unneeded processes too.
• Check that the latest printer driver is being used.
Set [I/O Timeout] to a larger value than the current setting.
• Processing time depends on data volume. High volume
data, such as graphics-heavy documents, take longer to
process.
• To speed up printing, reduce the printing resolution using
the printer driver. For details, see the printer driver Help.
Raise the stop fence. See "Loading Paper", Quick Installation
Guide.
• Paper is damp. Use paper that has been stored properly.
See page 25 "Supported Paper".
• Raise the stop fence. See "Unpacking", Quick Installation
Guide.
• Paper is damp. Use paper that has been stored properly.
See page 25 "Supported Paper".
• If you enable [Toner Saving], printing is generally less
dense.
• Toner is almost depleted. Replace the print cartridge.
• Condensation may have collected. If rapid change in
temperature or humidity occurs, use this machine only
after it has acclimatized.
Solution