Call Recording - Yealink SIP- T28P User Manual

You can record calls by pressing a record key on the SIP-T28P IP phone. There are 2
different ways of configuring call recording and they even work differently:
Record: The phone sends SIP INFO message containing a specific header to trigger

a recording.
URL Record: The phone sends HTTP URL request to trigger a recording. Contact your

system administrator for the predefined URL.
The record feature is not available on all servers. Contact your system administrator for
Note
more information.
To configure a Record key via phone user interface:
1. Press Menu->Features->DSS Keys->Memory Keys (or Line Keys).
2. Select the desired DSS key.
3. Press
4. Press
5. Press the Save soft key to accept the change or the Back soft key to cancel.
To configure a URL Record key via phone user interface:
1. Press Menu->Features->DSS Keys->Memory Keys (or Line Keys).
2. Select the desired DSS key.
3. Press
4. Enter the URL (e.g. http://10.1.2.224/phonerecording.cgi) in the Value filed.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also configure the Record or URL Record keys via web user interface at the path
Phone->DSS Keys.
The Record/URL Record keys control the recording and are available:
During an active call

When calls are on hold or mute

or , or the Switch soft key to select Key Event from the Type field.
or , or the Switch soft key to select Record from the Key Type field.
or , or the Switch soft key to select URL Record from the Type field.
Advanced Phone Features
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