Yealink SIP-T28P Quick Reference

Call Transfer

There are two ways to transfer a call: Blind Transfer and Attended Transfer.
Bli nd T r a ns fer :
Press Tran Button or Transfer softkey during the active conversation, the call will be on hold,
there will be a dial tone. Dial the second telephone number
Hang up to complete the transfer
You will be disconnected from the call
Att ended T r ans fe r :
Press Tran button or Transfer softkey during the active conversation, the call will be on hold,
there will be a dial tone. Dial the second telephone number
When the phone is answered, you can have a private conversation without the first person
hearing it, then hang up to complete the transfer
You will be disconnected from the call

Call Forward

Press the following softkeys: Menu->Features->Enter->Forward->Enter
There are 5 options: Always Forward, Busy Forward, No Answer Forward, Busy/No Answer
Forward, Cancel Forward
If you choose one of them(except Cancel Forward), you need to enter the number you want
to forward your calls to. Press Save to save the changes

Conference Call

Press the Conf softkey during an active call
The first call is placed on hold. You will hear a dial tone. Dial the number to conference in,
then press the Send softkey
When the call is answered, the conference call will now include you and the other two parties
Hang up to disconnect all parties

Menu Instruction

S ub- Me nu
You can check the status of your IP phone: IP address, MAC address,
Status
Firmware version, Account information, etc.
You can check and configure the accounts information including the name,
Accounts
password, SIP Proxy, STUN Status, etc.
It shows a summary of network-related parameters for your phone,
Network
such as WAN/LAN port option, VLAN option.
Some advanced phone configuration can be customized in this sub-menu:
Features
Forward, Call Waiting, Auto Answer, DSS Keys.
Some Basic settings can be customized in this sub-menu: Language,
Settings
Time, Ring Tone, Phone Volume, Reset to Factory.
Message
It allows the users to check and edit the voice mail and SMS.
You can check the call history here: All calls, Dial Calls, Received Calls,
History
Missed Calls, Forwarded Calls.
Directory It shows the contact list of the phone.
De s cripti on
Enterprise
Login / Logout
Press *7 "send" to login in
Press *8 "send" to logout
If part of more than one group enter the group number to log out of before pressing send

Call Pick Up

Press *6 followed by extn or group number that you want to pick up the call from
IP Phone
SIP - T28P
Quick Reference