Troubleshooting - ATEN Altusen KH98 User Manual

Troubleshooting

Symptom
Pressing the Either the
Hotkeys gets no connection from the
response selected port to the
target computer has
been broken, or the
computer is turned
OFF
Improper keyboard
reset
Improper KH98 reset Turn off all KH98 units and wait 5 seconds
Incorrectly keying in
the Port ID
Mouse is not Improper mouse
responding reset
Possible Cause Action
Check the online LED for the selected port. If
it is not lit:
1. Manually press one of the Select switches
to connect to a computer that is powered
ON.
2. Check the cables to make sure they are all
properly connected.
1. Reset the keyboard (and mouse) by simul-
taneously pressing Buttons 1 and 2 on the
First Stage unit for 3 seconds.
2. Unplug the keyboard connector from the
Console Keyboard Port, then plug it back
in.
before turning them back on. See Powering
Off and Restarting on page 13 for details.
After invoking the Hotkey function with the
[Numlock /] combination, be sure to key in the
Port ID and press [Enter] within 1 second for
each key.
1. Reset the mouse (and keyboard) by simul-
taneously pressing Buttons 1 and 2 on the
First Stage unit for 3 seconds.
2. Unplug the mouse connector from the
Console Mouse Port, then plug it back in.
Appendix
55